K&K Global Talents is an international recruiting agency that has been providing technical resources globally since 1993. This position is with one of our clients in Singapore who is actively hiring candidates to expand their teams.
Title: Site Reliability EngineerLocation: (Changi), Singapore Employment Type: Full-time PermanentMode of Operation: OnsiteNotice Period: 0-1 month
Responsibilities:Engage with product, architects, developers, Certification, Project management, Operations & Infrastructure teams from the start of the SDLC phase.Become subject matter expert for the assigned product verticals. Analyze complex systems from a reliability and resilience perspective.Run the production environment by monitoring availability and taking a holistic view of system healthUnderstanding the end-to-end product topology from infrastructure and application perspective.Identify sources of instability in large-scale distributed systems and drive operational excellence. Dive deep and understand every issue occurred and own them completely for end-to-end closure.Performing functional analysis of products by gathering and analyzing metrics from both operating systems and applications to assist in performance tuning and fault finding – integration/operational challenges.Performing code bug fixes in production and recommending any architectural improvements during issue/incident analysis.Work closely with development and product teams on suggesting new features and enhancements based on live issues.Drive down the burden of toil with tooling and automation to achieve operational efficiency and smoother customer experience.Technical consultancy for monitoring, incidents and problem management. Lead technical bridges and interact with both technical staff and management during the incident and change management process.Engage with tech and non-tech partners on regular basis to analyze functional and technical in-depth solutions.Understanding new changes in production systems and assessing its risk from application perspective for driving reliability and availabilityProvide guidance and technical expertise to junior team members.

About SUTDSUTD pivoted to AI in January 2025 to become the world’s first Design•AI university. Since then, it has carved itself a niche in the very competitive environment of higher learning, becoming strong proponents of the concept of AI as a partner and a member of the team – not just a tool. As a result of this unique SUTD treatment, AI and humans brainstorm, spar and prototype together, resulting in solutions that are elevated several-fold. Always a trailblazer, SUTD is constantly innovating to stay at the forefront of design and technology – working closely in partnership with industry partners to find human-centred solutions for the real world.
What You’ll DoAs Strategic Communications Lead, you are expected to assist the Chief Communications Officer in formulating strategic and high-impact initiatives. You must be quick to grasp complex ideas and break them down into bite-sized information. You must be people oriented and be able to thrive in a fast-paced environment. The ideal candidate needs to be able to think fast on his/her feet and work well with multiple stakeholders and has a track record of executing marketing and communications projects successfully.
Key Responsibilities
1. Project Management & Execution • Conceptualise, lead and manage special marketing and communication projects from concept to completion.• Develop project timelines, track deliverables, and ensure alignment with business goals.• Collaborate with internal teams (branding, PR, digital marketing, content, etc.) and external vendors to drive execution.
2. Strategic Marketing & Communications • Support the development and execution of marketing campaigns, corporate communications, and brand initiatives, leveraging on AI tools where possible for efficiency.• Ensure messaging aligns with brand guidelines.• Research and implement best practices in marketing and communications strategies.
3. Cross-Functional Collaboration • Work closely with leadership, marketing, other internal departments and external agencies to ensure seamless execution of projects.• Communicate project progress, risks, and results to key stakeholders.• Act as a liaison between departments to align SUTD's marketing initiatives.
4. Performance Measurement & Reporting • Track and analyse key performance indicators (KPIs) for special projects.• Prepare reports and presentations to highlight project impact and areas for improvement.• Recommend data-driven optimisations for future marketing initiatives.
Who We Are Looking ForBachelor’s degree in Marketing, Communications, Business, or a related field.At least 8 years of experience in project management, marketing and communications.Proven experience managing multiple projects with competing priorities.Strong written and verbal communication skills.Ability to think strategically while managing day-to-day project details.Ability to think and act fast.Proficiency in project management tools and marketing analytics platforms. Familiarity with use of Design/AI tools is critical.Experience working with senior leadership, creative teams, agencies, and cross-functional stakeholders.Strong problem-solving skills and a proactive approach to challenges.

We are seeking an experienced Senior Executive/Assistant Manager, IT Security to join our team supporting travel services products and hospitality operations. The role will focus on protecting our IT infrastructure, applications, and customer data, ensuring compliance with industry best practices and regulatory requirements.
This is a 2-year contract position, ideal for candidates with hands-on experience in security monitoring, incident response, and IT governance within dynamic business environments.
Responsibilities:Monitor security systems to detect, identify, and respond to attacks, intrusions, anomalous activities, and misuse.Follow and enforce cyber defense policies, procedures, and regulations.Analyze network traffic and log files (host, firewall, IDS/IPS) to identify potential security threats.Correlate alerts from multiple sources and determine root causes.Maintain and fine-tune monitoring solutions and correlation rules for effective threat detection.Perform network topology reviews to understand data flows and potential vulnerabilities.Develop, maintain, and execute security incident response methodologies and ensure escalation within SLA.Review and optimize automated workflows in SOAR (Security Orchestration, Automation, and Response) solutions and advise the internal CERT (Computer Emergency Response Team).Develop, update, and enforce IT security policies aligned with Singapore Government Instruction Manual and industry best practices.Collaborate with internal teams to audit IT systems, ensuring statutory compliance and risk management.Provide guidance on IT security risk assessments for new projects and business applications.Liaise with auditors and government agencies to support IT security audits and investigations.Lead security awareness initiatives and training for general users.Maintain Disaster Recovery Plan (DRP) & Incident Recovery Plan (IRP) in alignment with Business Continuity Plans (BCP) and conduct regular IT system risk assessments and lead Tabletop Exercise (TTX) with IT development team.Support project teams to ensure timely compliance reporting to internal and external stakeholders.Participate in IT security architecture reviews and maintain security inventories (risk registers, risk assessments, application inventories, security cartography).Conduct source-code reviews on critical applications and contribute to secure software development practices as required.Periodically report security status and trends to Senior IT Manager.
Requirements:Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or a related field.Minimum 5 years, up to 7 years of relevant IT security experience, preferably in travel, hospitality, or customer-facing services.Relevant certifications in IT Governance, Security, or Project Management (e.g. CISSP, CISM).Experience with Dynamic Application Security Testing (DAST) tools and web application vulnerability scanning per OWASP Testing Guide.Strong knowledge of IT security concepts, network administration, and software development security.Experience with common security products (RSA, Symantec, firewalls, IDS/IPS).Knowledge in hardening operating systems and security best practices (e.g. CIS Benchmarks, PCI DSS, HIPAA, NIST frameworks)Strong analytical, problem-solving, communication, and report-writing skills.Detail-oriented, resourceful, and able to handle multiple priorities in a dynamic work environment.Confident and professional in managing internal and external stakeholders.Advantage: background in Information Systems or experience with hospitality/travel technology systems.

Job Overview
We are seeking a highly motivated FPGA Design Engineer to join our team in developing advanced AI platforms powered by AMD FPGA and SoC technologies. In this role, you will contribute to projects at the intersection of hardware acceleration and artificial intelligence, driving innovation in machine learning, computer vision, and high-performance video processing. You will collaborate with cross-functional teams and suppliers to deliver cutting-edge FPGA-based solutions while continuously exploring emerging technologies in the AI domain.
ResponsibilitiesLead FPGA design, simulation, synthesis, place-and-route, and timing closure for AMD FPGA & SoC-based AI platforms.Drive FPGA projects across domains such as machine learning, computer vision, video coding, and high-performance transmission.Explore and integrate emerging technologies to advance the development of cutting-edge AI solutions.Collaborate closely with suppliers and cross-functional teams to deliver robust FPGA-based systems.
RequirementsBachelor’s degree in Electrical Engineering, Computer Engineering, or related field.Hands-on experience or academic background in FPGA design, standalone applications, or embedded software development.Strong knowledge of common SoC interfaces including PCIe, DDR, I²C, SPI, RS232, MDIO, and MIPI.Proficiency with AMD Vivado IDE (synthesis, simulation, place-and-route, timing closure).Familiarity with the Vitis software platform is an advantage.Experience using debugging tools such as oscilloscopes and logic analyzers is a plus.Ability to work independently, troubleshoot effectively, and adapt to new challenges.Eagerness to learn emerging technologies, particularly in FPGA and AI domains.Team-oriented mindset with proactive problem-solving skills.

The Service Delivery Manager is responsible for managing the airport operation on a shift basis ensuring that service delivery conforms to regulatory, operational, safety and customer service standards within a cost-effective environment.
Duties and Responsibilities Lead safety management on a shift basis and ensures a culture of safety. Undertakes timely investigations of incidents, accident and near misses ensuring that all facts and contributing causes are identified and communicated to line management and the Manager Safety & Health. Investigations must include short term & long-term actions / recommendations for the reduction or elimination of the identified risk/sProactively manage the department’s resources (staff & equipment), to ensure that service levels are delivered to customers that meet both internal and external KPIs and Service Level Agreements (SLAs) while ensuring that Standard Operating Procedures (SOPs) are adhered toIdentify and manage problem areas within the operation, deploying resources as required to meet service delivery targets, whilst ensuring that safety and security is not compromised, and that costs are maintained at acceptable levelsEnsure that airline customers are provided with a ‘highly visible’ point-of-contact, and that all service feedback is acknowledged and /or investigated and responded.. Where the incident is indicative of a reoccurring service failure, provides workable solutions to line management for longer term resolutionThrough a ‘hands on’ visible approach, ensure that staff welfare and interests are understood and appropriately addressed. Provide ‘on the job’ coaching and leadership to operational teams to ensure performance improvementIn conjunction and coordination with Resource Allocators and Supervisors, ensure a clear understanding of the cost of shift operations. Balance operational requirements with overtime (OT) costs to ensure that overtime targets and other financial KPIs are met. Provide direction for, and oversight of, all revenue generating activities on shift to ensure that records of services rendered and support accurate billingConduct quality audits on a shift basis to ensure compliance with KPIs, SLAs, SOPs, uniform & grooming standards. Responsible for providing feedback and recommendations to staff on-the-spot, as well as updates to line managementDevelop and maintain positive working relationship and open communication with internal dnata divisions, departments and business units, and external partners, including, but not limited to; Civil Aviation Authority of Singapore (CAAS), Changi Airport Group (CAG), Airport Police, Immigration, Customs, Auxiliary Police, and outsourced service providersIn a crisis, ensure that the Ramp & Baggage Services Department immediately activates its portion of the dnata Crisis Management PlanEnsure compliance with all workplace safety, security, and health policies and procedures.Any ad hoc tasks assigned by the Reporting Officer or management.
Requirements Minimum Diploma from a recognised tertiary institution or a related field.Minimum 4 years of relevant experience in ground handling or aviation operations.Valid LTA Class 3 Driving Licence and Class 3 Airside Driving Permit (ADP).Demonstrated leadership and people management capabilities.Strong proficiency in Microsoft Office applications, particularly Excel; experience with data visualisation and reporting tools (e.g., Power BI) is an added advantage.

This role supports Singapore operations in transit lounges, f&b, housekeeping and office departments, focusing on timely purchasing, vendor management and process compliance.
Purchase Order ProcessingPrepare, verify, and process purchase orders accurately and promptly in compliance with company procurement policies and approval procedures.
Sourcing & RFQ ManagementHandle sourcing and quotation requests (RFO/RFP), ensuring fair evaluation and selection of suppliers based on price, quality, and service reliability.
Vendor ManagementMaintain and build strong relationships with suppliers, ensuring consistent product quality, service level, and timely delivery. Support vendor performance evaluation and periodic review.
Contract & Price Agreement ManagementAssist in drafting, reviewing, and renewing supplier contracts and price lists. Ensure all terms align with Plaza Premium Lounge's operational and cost objectives.
System & Documentation ManagementManage procurement records, purchase orders, and invoices in the ERP/CheckSCM system with high accuracy and traceability.
Data & Cost AnalysisTrack procurement data, analyze spend patterns, and identify cost-saving opportunities or supply chain efficiencies.
Audit & ComplianceEnsure full compliance with internal SOPs, audit standards, hygiene, Halal, and sustainability requirements. Maintain all required documentation and certifications.
Team SupportWork closely with the Procurement Manager and other departments (Kitchen, Operations, Finance) to support daily procurement operations and project-based requirements.

JOB PURPOSE:
The VMI Programs Manager is primarily responsible for developing and implementing ‘service excellence’ standards and operating procedures in support of the Company’s specialized inventory management programs which are offered to our customers; such as BIM, VBIM, and Consignment Programs.
The role includes responsibility for project management of various process improvement initiatives and development of standard operating procedures (SOP) related to the INVENTORY MANAGEMENT DEPT dept and Sales Branches as defined by region, territory and/or country, as required. PRINCIPAL ACCOUNTABILITIES:
Manage the VMI Programs team who are focused on providing service excellence through on-line system-management of the inventory programs with our customers and sales branches.Provide quality solutions to issues & challenges faced by the VMI Program team and sales branches in servicing the various programs.Ensure that the VMI department goals and objectives are met through regular communication and feedback with the team. Develop and implement standard operating procedures which focus on providing effective and efficient ‘solutions’ to the daily process requirements of the Sales Branches. Assist the INVENTORY MANAGEMENT DEPT ISO Champion in obtaining and retaining ISO certification for the department. Actively participate in the growth and development of the INVENTORY MANAGEMENT DEPT department services and solutions as a member of the management team.
JOB CONTENT:
VMI Programs Management
Provide direction and guidance to the VMI Team in managing the daily accountabilities of the team, such as BIM Performance Measurement and Reporting, Bond Management Reviews, and various Consignment reports. Address the individual needs of the existing and new team members through ongoing evaluation of skill set and competencies and then provide guidance and training as required. Facilitate meetings and/or conference calls between VMI dept, sales branch and Product Marketing staff as and when necessary to address issues or challenges related to a specific customer program.Communicate BIM Performance Reports to the field and adress problem areas of underperformance with the respective sales teams to ensure the services offered in the program are meeting or exceeding the expectations of the customers and the sales branches. Work with Asia and Montreal INVENTORY MANAGEMENT DEPT dept management to ensure Asia VMI department is staying current with process automation and new tools offered by the Company. Coordinate implementation and training of new tools and programs for the department as required.
RECOMMENDED CREDENTIALS:
QUALIFICATIONSAt least a Degree in Supply Chain Management or related field EXPERIENCESAt least 5 or more years of work related experience in Electronics industry, preferably with minimally 2 years management experience.
COMPETENCIESComputer knowledge – MSOffice, MS Outlook, Access database, keen to learn new software as needed.Has a strong relationship and network through all levels of the organization Identifies the needs and expectations of others and acts upon them.Systematic & Organized Work ethic based on Service Excellence, Commitment and IntegrityStrives to exceed expectations by providing acceptable solutions
Work Location: ESR BizPark@Changi (short walking distance from Expo MRT station)

We are seeking a hands-on and detail-oriented professional to support and/or lead group financial consolidation, general ledger integrity, and intercompany billing processes across multiple entities and jurisdictions.The role will be calibrated at Assistant Manager or Manager level, depending on the candidate’s experience and demonstrated capability.This position plays a key role in ensuring accurate and timely group reporting, maintaining strong control over GL processes, and driving consistency in intercompany transactions across the organisation.

Key Responsibilities1. Group Consolidation & ReportingSupport or lead monthly group consolidation across entities Prepare consolidated financial statements in compliance with IFRSPerform variance analysis and provide insights on group performanceSupport external audits, including preparation of consolidation schedules and disclosures2. General Ledger & ControllershipManage month-end closing activities, including journals and balance sheet reconciliationsEnsure integrity and accuracy of GL across entitiesReview key accounting entries and adjustmentsMaintain consistency in accounting policies and chart of accountsDrive improvements in closing timelines and reporting quality 3. Intercompany Accounting & BillingsOversee intercompany billing processes (e.g. recharges, management fees, cost allocations)Work with Group Taxation team to align intercompany transactions with transfer pricing policies and documentationMonitor and reconcile intercompany balances and resolve discrepanciesCoordinate with local finance teams and SSC to ensure consistencyStrengthen controls and standardisation over intercompany processes4. Group Fixed Asset ManagementOversee group fixed asset register across all entities, ensuring completeness and accuracyReview capitalisation of assets and ensure compliance with accounting policiesMonitor asset movements, disposals, and transfers across entitiesEnsure timely and accurate depreciation postings and reconciliation to GLPartner with local finance teams on capex tracking and asset verification exercisesSupport audit requirements relating to fixed assets5. Process Improvement & SystemsDrive standardisation and automation of consolidation and GL processesEnhance ERP usage (e.g. SAP) for consolidation and intercompany workflowsStrengthen internal controls over financial reportingSupport system implementations and transformation initiatives

RequirementsDegree in Accounting, Finance, or related field (CPA/CA preferred)Assistant Manager: 5–7 years of relevant experienceManager: 7–10 years of relevant experience with demonstrated ownership of consolidation processesStrong understanding of IFRS and intercompany accountingExperience in multi-entity, multi-currency environmentsHands-on experience with ERP systems (SAP preferred)Strong analytical and communication skills

Preferred AttributesExperience in shared services or centralised finance environmentExposure to transfer pricing frameworksAbility to work in a fast-paced, evolving organisationStrong ownership and attention to detail

About Goodpack
Goodpack is an innovator in developing safe and cost-efficient transportation and storage solutions for challenging payloads, including natural rubber, food and liquids and specialty industrial goods such as tires and automotive parts. We have a strong network of team members, operations and depots around the world, dedicated to simplifying our customers’ supply chain processes.
Our Business Promise – Connecting Businesses GloballyWe deliver value to our customers and partners through efficient supply chain solutions, our global network and fleets of intelligent returnable containers.
Our Employee PromiseWe work closely together, in the spirit of the family-business at our origins. At the same time, supported by a strong and financially robust ownership structure, Goodpack offers meaningful exposure and broad opportunities to make an impact at the local, organizational, and global levels.
Being of a network company with global presence, you will be exposed to different parts of the organization and adjacent functions through collaboration, broader job scope, and job rotations. The fast-paced and dynamic culture accelerates on-the-job training and learning, and consequently professional growth. You have easy access to our leaders, you can avail of international mobility programs and leadership development paths. You become an integral part of the network, your views and opinions matter and your own teams and the surrounding teams support you. You are connected to the entire world and our strong human network is reflecting and supporting our Connecting Businesses Globally business promise.
We believe in the value of employability, the continuous process of acquiring experience, new knowledge through purposeful learning and skills that contribute to successful careers in the ever-changing Logistics and Supply Chain industry.
Who are we looking for?
We are always looking out for talents who have the required skills and the following traits:
Adaptable: You believe that change is the only constant and you are resourceful in your attempts to find improvement opportunity within that change. You are not afraid to try new thingsCollaborative: You enjoy working with others and you are open to contribute knowledge, ideas and perspective. This is what makes our network strong and resilientSelf-directed: You take initiative, drive it from the start till the end and take pride and accountability in the result of the initiative.Curious: You are hungry for knowledge, in your area of responsibility as well as beyond. You are determined to seek answers by asking the questions and you are willing to constantly learn.Hands on: You are comfortable in seeing the big picture and you are passionate about turning strategy into reality through practical means and delivering results.Communicate proactively: You are well-versed in verbal and written communication. You listen to others’ opinions and express your thoughts and ideas well.
Join us and be a part of Goodpack family!

“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose Of The RoleAccountable for overseeing Warehouse Operations to ensure accurate inventory management and the timely distribution of clients’ products across Asia. Responsible for ensuring full compliance with GSDP and ISO standards, policies, and regulatory requirements, while driving operational efficiency and best practices.
What You’ll DoRegularly review clients’ monthly loading against budget to optimize resource planning and utilization.Monitor and control overtime hours to ensure operational efficiency.Ensure 3-way matching of Physical Goods, Delivery Orders, and SAP records before Good Receipt (GR) processing.Conduct weekly reviews on picking accuracy for both Production and Pick & Pack orders.Implement trigger mechanism controls for pre-packing processes to support direct shipments.Review weekly and monthly cycle count reports to maintain inventory accuracy.Track outstanding orders effectively against daily and weekly clients’ demand.Ensure proper segregation and control of quarantine stock.Manage the destruction process for damaged product, ensuring disposal within the stipulated timeline after client approval.Ensure all Warehouse Assistants are trained and comply with SOPs.Conduct monthly operations performance review meetings.Provide refresher training for Warehouse Assistants on GMP, GSDP, and ISO requirements.Continuously review warehouse processes to identify opportunities for improvement.Lead improvement projects to enhance operational efficiency and minimize human handling errors.
Must-HaveDegree in Logistic or Supply Chain Management.Minimum 7 years relevant operational experience in Warehousing & Distribution, preferably within Pharmaceutical, Medical Device, or FMCG industries.Proven experience in leading teams of up to 50 staff.Proficient in SAP system (EWM/ECC)Strong inventory management expertise, including leading annual stock takes.Project management skills with experience driving process improvements in warehouse operations.
What We OfferWe are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.Our Total Rewards program is designed to support your overall well-being in every aspect.

Job PurposeTo support all material planning activities to ensure parts & material availability to turnaround all assets maintained by variousTechnical Services sections with minimal downtime.To ensure all planned job plans are updated with material requirements allowing parts forecasting and calculating planned maintenance costs. These jobs include preventive maintenance, refurbishment and all other planned jobs.To ensure Bill of Material (BOM) is updated and maintained.To ensure tracking all work orders in awaiting for parts status and coordinate with relevant internal & external stakeholders to expedite parts delivery
AccountabilitiesPlanEnsure that material, spare parts and support equipment required for maintenance activities in relevant dnata Technical
ExecuteIn conjunction with P&L, establish and reset reorder levels in order to support future demand and plans.Manage refurbishment parts delivery and ensure parts availability in accordance to refurbishment plan.Provide review of Inventory Levels and parameters in support of recommendations.Investigate and identify alternate and/or interchangeable part numbers based on OEM part numbers and part specifications so as to ensure the correctness of data and to avoid duplication of inventory.Provide an update on the status of pending parts requisitions on a daily basis, and liaise with respective P&L team and stakeholder to take required action.Coordinate with Engineering, Planning, P&L counterpart, OEM/Vendors/suppliers and Workshops to resolve queries related to parts and avoid shortages and unavailability of parts.Identify repeated non-stock parts and convert to inventory stock to ensure sufficient stocks are available in inventory to prevent equipment grounded and uninterrupted service in operations.Produce reports in support of Materials Planning activity and check progress of the parts delays and deliveries.Liaise with other sections of the dTS to ensure that all plans, processes and procedures are aligned to allow dTS to meet its departmental KPIsFollows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried
ExperienceAirport Operations
Knowledge:Bachelor Degree or Diploma in Engineering/ Mechanical/ Electrical/ Automotive ExperienceBachelor Degree Holder with 2-3 years of experience in the field of maintenance/material management/inventory control in Ground Handling/ Air Cargo Handling/Automotive/ Manufacturing, Automobile IndustriesOR Diploma Holder with 4-6 years of experience in the field of maintenance/material management/inventory control in Ground Handling/ / Air Cargo Handling/Automotive/ Manufacturing, Automobile Industries
Knowledge / SkillsKnowledge and experience in a maintenance management system especially Material/Inventory ManagementEnglish Level 5IT and Computer LiteracySafety AwarenessKnowledge of GSE/CARGO parts and inventory controlProficient Communication Skills

JOB PURPOSE:
The Operation Excellence Executive is part of the Global Logistics Innovation center, responsible for supporting the Distribution Centre (DC) operations, system procedures, and projects. The role requires a strong and deep understanding of DC best practices to propose initiatives and assists the management in making informed decisions on process improvements and innovation projects.

PRINCIPAL RESPONSIBILITIES:
Support, assist in coordinating and executing warehouse management system, automation and ERP integration projects, from exploration to implementation, locally and globally (when applicable).Initiate and coordinate both systems and process improvements to improve efficiency and minimize mistakes.Plan and setup warehouse layouts for existing and new facilities, ensuring optimal warehouse space utilization without compromising process flow and efficiency. Generate regular reports and operational statistics to support management decision-making.Develop and maintain the standard operating procedures (SOPs) of receiving, outbound process, dispatch, and inventory management.Collaborate with cross-functional departments to align and communicate new procedures and best practices.Deploy new procedures and conduct training sessions to ensure smooth implementation.

RECOMMENDED CREDENTIALS:
QUALIFICATIONS & EXPERIENCES
Bachelor’s degree in Logistics, Supply chain Management or Business Administration.3-5 years working experience as a warehouse planning executive in Logistics MNC environment. Fresh graduates with strong academic backgrounds, relevant internship experience, or project experience are welcome to apply. Hands on experience with warehouse management software and databases (SAP preferred) is an advantage.
COMPETENCIES
Advanced technical skills in Microsoft Office ApplicationsDeep expertise in warehouse management procedures and best practices.Proven ability to implement both system and process improvement initiativesStrong troubleshooting skills and meticulous attention to detail.Analytical and critical thinking capabilities with a systematic approach to problem-solving.Knowledge of logistics technologies, industry processes, and global standards.Strong communications, presentation & interpersonal skills in English and Chinese languageHaving a systematic and logical approach to problem-solvingAdvanced knowledge of technology, processes, and standards.Creativity and innovation in process design and problem-solving.
PERSONALITY TRAITS
Strong team player with a collaborative mindset.Ability to work effectively under pressure and meet deadlines.High levels of integrity, dependability, and perseverance.A strong sense of urgency and proactive attitude.

About us:Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.
With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you’ll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you’ll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.
Role Summary:The Service Operations Assistant is the backbone of the service department, ensuring that field engineers have the parts and certified tools they need for daily operations. This is a versatile role that combines inventory management, technical equipment maintenance, and administrative procurement support, alongside ensuring the service facility remains a clean and professional workspace.
Key Responsibilities:1. Store & Inventory Management Manage the service store inventory, including receiving, picking, packing, and labeling of spare parts.Prepare "job kits" for Field Service Engineers daily to ensure they have all necessary components before heading to customer sites.Conduct regular stock-takes and monitor inventory levels to initiate timely replenishment requests.Support the main warehouse team with the physical loading and unloading of cargo and general movement of stock.
2. Equipment Maintenance & CalibrationAct as the custodian for all engineer testing and measurement equipment, maintaining a master register of all assets.Maintenance & Repair: Responsible for the general maintenance and basic technical repair of testing equipment (e.g., checking battery health, replacing fuses, and ensuring mechanical integrity).Calibration Program: Coordinate external calibration schedules with third-party labs and ensure all equipment is within its valid certification period.Maintain meticulous records of calibration certificates and "As-Found/As-Left" data for audit readiness.
3. Facility Upkeep & HousekeepingArea Cleaning: Take daily ownership of the cleanliness and organization of the service department, workshop area, and service store.Ensure the workspace is free of clutter and compliant with safety standards.Support general facility maintenance and address minor building-related needs.
4. Administrative & Procurement SupportConvert supplier quotes into internal Purchase Requests (PR) and manage the progress of these requests through to delivery.Assist in updating service documentation, manuals, and digital records as required by the service manager.
RequirementsEducation: ITE Nitec or Diploma in an Engineering, LogisticsExperience: 1–3 years of experience in a warehouse, store, or technical service environment.Technical Skills: * Basic "hands-on" mechanical or electrical aptitude to perform minor repairs on tools.Proficient in Microsoft Office (Excel) for inventory tracking and record-keeping.Experience with basic procurement or ERP systems is an advantage.Physical Attributes: Must be physically fit and willing to perform active tasks, including area cleaning and moving heavy cargo/equipment.Soft Skills: Highly organized with a strong sense of responsibility toward deadlines and audit compliance.

JOB PURPOSE:
The Warehouse Operations Manager is responsible for overseeing all warehouse activities for an electrical components distribution business, ensuring efficient storage, accurate inventory control, and timely order fulfillment. This role requires strong operational leadership, attention to detail for high-SKU environments, and the ability to manage fast-moving, often sensitive electronic and electrical parts.
PRINCIPAL ACCOUNTABILITIES:
Inventory accuracy (%) Order fulfillment accuracy (%) Inbound and outbound productivity rates Warehouse cost per order Stock shrinkage and damage rates

JOB CONTENT:
Warehouse & Operations ManagementOversee daily warehouse operations including receiving, put-away, storage, picking, packing, and dispatch Ensure efficient layout and space utilization for high-volume, small-component inventory Optimize workflows to improve order accuracy and turnaround times Implement and enforce standard operating procedures (SOPs)
Inventory Control & AccuracyMaintain high inventory accuracy through cycle counts and regular audits Manage SKU complexity (connectors, semiconductors, cables, relays, etc.) Monitor stock levels, slow-moving items, and obsolescence risks Coordinate with procurement and sales teams for demand planning and replenishment
Quality & ComplianceEnsure proper handling of sensitive components (e.g., ESD-sensitive items, fragile electronics) Maintain compliance with safety standards and warehouse regulations Investigate discrepancies, damages, and returns (RMA processes)
Team LeadershipLead, train, and supervise warehouse staff, supervisors, and shift leaders Set performance targets and monitor productivity (pick rate, accuracy, OTIF) Foster a culture of accountability, safety, and continuous improvement
Systems & ReportingManage SAP/EWM Track and report KPIs such as inventory accuracy, order fulfillment rates, and turnaround time Supervision of the DC during off-office hours (overtime and public holidays).Facilitate execution of Warehouse Projects
RECOMMENDED CREDENTIALS:QUALIFICATIONS
Bachelor’s degree in Supply Chain, Logistics, Business, or related field
EXPERIENCESMinimum 4 years experience of warehouse or distribution operations experience, preferably in electronics/electrical components
COMPETENCIES (Knowledge, Skills & Attitudes)Proven experience managing high-SKU, fast-moving inventory environmentsStrong knowledge of warehouse operations, inventory control, and logisticsExperience with SAP/EWMFamiliarity with ESD handling standards and electronic component storage best practicesStrong leadership and team management skillsExcellent analytical, problem-solving, and organizational abilities
LEARNING & DEVELOPMENT PLANSExternal courses in supply chain management, quality management and accounting.

THE JOB:The Training and Compliance Manager reports to the Country President and works closely with HR, Branch operations, and external regulatory bodies. Lead the development and execution of robust training programs that ensure compliance with internal policies, regulatory standards, and ethical practices. Cultivating a culture of integrity, accountability, and continuous learning across the organization.
This role is based primarily at the company’s head office but involves frequent travel to client sites and training venues. Flexibility in working hours may be needed to support operational needs, incident investigations, and training schedules.
JOB RESPONSIBILITIES:
Training Strategy & ExecutionDesign, update and deliver comprehensive training programs on compliance, ethics, safety, and operational procedures.Integrate compliance modules into onboarding and ongoing refresher and development initiatives.Collaborate with department leads to tailor training content to specific operational and regulatory needs.
Compliance OversightEnsure training content aligns with legal standards and internal policies.Conduct audits and assessments to evaluate training effectiveness and compliance adherence.Record Keeping: Ensure that all training, qualifications, certifications, incident reports, and compliance documentation are accurately documented and securely maintained.Maintain compliance with statutory regulations, licensing, industry standards, and company policies. Keep abreast of legal updates and revise internal procedures as needed.Quality Assurance and Auditing: Conduct regular audits, including RBA, ISO, Bizsafe, SACE audits, and site inspections to evaluate adherence to training and operational standards. Identify gaps and lead corrective action plans.Incident Investigation and Reporting: Oversee and lead in incident investigations, ensuring thorough collection of statements from involved parties. Collaborate with officers, clients, and management to prepare, review, and manage detailed incident reports, and follow up on remedial actions.Conduct Risk Assessment: Regularly analyze the operational processes to identify potential risks and vulnerabilities and develop strategies to address and minimize threats.
Stakeholder EngagementServe as the liaison between compliance, HR, operations, and external regulatory bodies.Provide guidance on compliance-related matters and promote awareness initiatives.Lead efforts to encourage ethical behavior and reporting of compliance concerns.Communicate regularly with clients, regulatory authorities, and internal teams to address compliance, training needs, and incident follow-ups.
Monitoring & ReportingTrack regulatory changes and update training materials accordingly.Analyze training data to identify gaps and improvement opportunities.Present compliance training reports to senior leadership.Measure the effectiveness of training and compliance initiatives using KPIs, audit findings, and feedback, implementing improvements as required.Team Leadership: Guide and support trainers, compliance officers, and other staff involved in training, investigations, and compliance activities.
JOB REQUIREMENTS:Bachelor’s degree in Business, Law, Human Resources, or related field.Minimum 5 years of experience in compliance, training, or risk management.Strong understanding of regulatory frameworks, especially in safety, security, and data protection.Excellent communication, facilitation, and project management skills.Experience with e-learning platforms and LMS tools is a plus.Demonstrated experience in security services, particularly in supervisory, investigation, or training roles.Strong knowledge of relevant local and national regulations (licensing, health & safety, data protection, etc.).Excellent organisational, communication, and investigative skills, including statement-taking and report preparation.Experience conducting audits, including RBA, ISO, BizSafe, and SACE audits, and managing compliance documentation.Relevant certifications in security management, training, or compliance.High ethical standards and attention to detail.Ability to work both independently and collaboratively as part of a team.Proactive approach with strong problem-solving skills.Familiarity with training/compliance management software and digital reporting tools.Multilingual abilities, reflecting the diversity of the workforce, are an assetFlexibility to work outside regular hours or extended hours when necessary.
If you are keen to join our team and possess the above prerequisites, please submit your detailed resume, stating your current and expected salary.
Thank you for applying.To learn more about us, please visit our website at www.securitas-singapore.com.
We regret that only shortlisted candidates will be notified.

Summary The Resource Optimisation Manager is responsible for maximizing the utilization of available resources through the provision of medium-term tactical planning and dynamic deployment.
Duties and Responsibilities Provide an independent view regarding the most effective utilization of all resources. Support the allocation of resources in through Medium and short-term planning. Guide, direct and support Resource Planners and Allocators to effectively resource shifts on a 24/7 basis through three distinct phases: Pre-planning - considering the expected demands, schedules, and roster resources pre-plan the allocation of tasks 24-72 hours in advance of the shift Shift-planning - during the shift prior and/or at the start of the appropriate shift, considering the actual availability of resources (Manpower, Equipment, and Facilities), re-check the pre-plan and undertake the detailed allocation of all resources ensuring that allocation is undertaken according to load Real-time - considering the availability of resources and the dynamic operational environment, undertake all aspects of the real-time allocation of resources in-line with the actual loads Improve operational efficiency and productivity by utilizing specialist knowledge of the decision support systems including but not limited to Resource Management System (RMS), Real-Time Control (RTC), Multi-Access Check-in System (MACS) and other dnata or third-part Management Information Systems (MIS). Actively work with the Duty Managers and Resource Allocators by providing expert advice, input, and direction in order to respond to dynamic changes during rostering including but not limited to annual leave planning, long term workplace injuries or sickness. Effectively communicate the rostering plan to the appropriate staff, seeking input and review to ensure that front-line staff inputs are reviewed and accounted for in the continual improvement of rostering coverage. Monitor the effectiveness of the rosters and compile automated or manual reports that demonstrate over-coverage or under-coverage on a weekly / monthly basis. Provide the Manager, Resource Planning & Business Improvement, with strategic analysis on “what-if” scenarios by finding efficiency-increasing ways to roster staff. Preview and review the allocation of resources and interfere where necessary Ensure compliance with all workplace safety, security, and health policies and procedures Prepare and review budget submissions for manpower and ground equipments Perform any ad-hoc duties as assigned by the reporting manager or department head
Requirements Minimum Degree or Diploma from a recognized tertiary institution with a minimum 6 years of experience in a planning / resource management role Preferably with 4 years of supervisory experience Previous experience with an airline, airport, MRO or ground handling company a distinct advantage Must have excellent analytical skills and planning skills for Rostering, Over Time Planning and Leave administration.

The Global Payroll, Compensation & Benefits Manager is responsible for designing, implementing, and managing the organization’s global payroll operations, compensation frameworks, and employee benefits programs.
This role ensures accuracy, compliance, and competitiveness across multiple jurisdictions, while supporting the organization’s talent strategy and business objectives. The incumbent will partner closely with HR, Finance, and external vendors to drive operational excellence and strategic impact.

Key Responsibilities1. Global Payroll ManagementOversee end-to-end payroll operations across multiple countries, ensuring accuracy and timeliness Manage payroll vendors and internal stakeholders to ensure seamless payroll processing Ensure compliance with local statutory requirements, tax regulations, and reporting obligations Lead payroll audits and resolve discrepancies, queries, and escalations Drive payroll process improvements, automation, and governance standards
2. Compensation ManagementDesign and implement global compensation frameworks aligned with market benchmarks and internal equity Lead annual compensation cycles including salary reviews, bonus planning, and promotion adjustments Conduct salary benchmarking and market analysis to ensure competitiveness Develop and maintain job grading structures and salary bands Partner with business leaders on compensation strategy and offer structuring
3. Benefits ManagementDesign and manage global and country-specific benefits programs (e.g., insurance, leave, wellness, retirement plans) Evaluate benefits effectiveness and cost efficiency across regions Manage relationships with brokers, insurers, and benefits providers Ensure compliance with local regulations and alignment with company policies Drive benefits harmonization where applicable across regions
4. Compliance & GovernanceEnsure adherence to local labor laws, tax regulations, and statutory requirements across all regions Develop and maintain policies, SOPs, and internal controls for payroll and C&B processes Support internal and external audits Mitigate risks related to payroll, compensation, and benefits administration
5. Systems & Data ManagementManage HRIS and payroll systems (TMF Horizon, Cloudpay, BIPO and ADP) to ensure data integrity and reporting accuracy Drive system enhancements, integrations, and automation initiatives Ensure proper documentation and data governance standards

RequirementsDegree in Human Resources, Business or related disciplineExtensive experience in payroll, compensation and benefits managementStrong knowledge of global payroll systems and compliance requirementsExperience with SAP, SuccessFactors, TMF Horizon, Cloudpay, BIPO and ADPStrong analytical, communication and stakeholder management skillsExperience in a regional or global role covering Asia or multiple regions Exposure to transformation projects, system implementation, or process optimization Professional certifications are an advantage

Preferred AttributesConfidentiality and integrityAnalytical rigorStakeholder partnershipProcess excellenceAdaptability

About Goodpack
Goodpack is an innovator in developing safe and cost-efficient transportation and storage solutions for challenging payloads, including natural rubber, food and liquids and specialty industrial goods such as tires and automotive parts. We have a strong network of team members, operations and depots around the world, dedicated to simplifying our customers’ supply chain processes.
Our Business Promise – Connecting Businesses GloballyWe deliver value to our customers and partners through efficient supply chain solutions, our global network and fleets of intelligent returnable containers.
Our Employee PromiseWe work closely together, in the spirit of the family-business at our origins. At the same time, supported by a strong and financially robust ownership structure, Goodpack offers meaningful exposure and broad opportunities to make an impact at the local, organizational, and global levels.
Being of a network company with global presence, you will be exposed to different parts of the organization and adjacent functions through collaboration, broader job scope, and job rotations. The fast-paced and dynamic culture accelerates on-the-job training and learning, and consequently professional growth. You have easy access to our leaders, you can avail of international mobility programs and leadership development paths. You become an integral part of the network, your views and opinions matter and your own teams and the surrounding teams support you. You are connected to the entire world and our strong human network is reflecting and supporting our Connecting Businesses Globally business promise.
We believe in the value of employability, the continuous process of acquiring experience, new knowledge through purposeful learning and skills that contribute to successful careers in the ever-changing Logistics and Supply Chain industry.
Who are we looking for?
We are always looking out for talents who have the required skills and the following traits:
Adaptable: You believe that change is the only constant and you are resourceful in your attempts to find improvement opportunity within that change. You are not afraid to try new thingsCollaborative: You enjoy working with others and you are open to contribute knowledge, ideas and perspective. This is what makes our network strong and resilientSelf-directed: You take initiative, drive it from the start till the end and take pride and accountability in the result of the initiative.Curious: You are hungry for knowledge, in your area of responsibility as well as beyond. You are determined to seek answers by asking the questions and you are willing to constantly learn.Hands on: You are comfortable in seeing the big picture and you are passionate about turning strategy into reality through practical means and delivering results.Communicate proactively: You are well-versed in verbal and written communication. You listen to others’ opinions and express your thoughts and ideas well.
Join us and be a part of Goodpack family!

“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

JOB PURPOSE:
The Projects Executive works closely with team members to help deliver Global Logistics Innovation Centre projects in a professional and timely manner. The Executive oversees the planning, execution, and delivery of warehouse-related projects such as new facility setups, warehouse relocations, automation implementation, and process optimization.

PRINCIPAL RESPONSIBILITIES:
Lead the planning and execution of warehouse projects, including facility setup, expansion, and relocationDevelop optimized warehouse layouts to enhance space utilization and operational efficiencyCollaborate with cross-functional stakeholders, including Operations, Procurement, and IT, as well as external vendors and contractorsOversee the installation and commissioning of warehouse infrastructure, including racking systems, material handling equipment, and Warehouse Management Systems (WMS)Establish and manage project timelines, budgets, and resource allocation plansEnsure compliance with health, safety, and regulatory standards throughout all project phasesIdentify and drive continuous improvement initiatives to optimize warehouse processes and reduce operational costsMonitor and report on key performance indicators such as throughput, storage capacity, and order accuracyConduct risk assessments and implement mitigation strategies to ensure project continuityFacilitate project governance through regular meetings, reporting, and stakeholder communication
RECOMMENDED CREDENTIALS:
QUALIFICATIONS & EXPERIENCES
Master/bachelor’s degree in business administration, management, or a related field5+ years working experience as a Projects Coordinator/Manager in Logistics MNC environment.
COMPETENCIES
Strong knowledge of warehouse processes, including inventory management, picking, packing, and distributionDemonstrated experience in warehouse layout design and operational optimizationProficiency in Warehouse Management Systems (WMS) and related technologiesExcellent leadership, communication, and stakeholder management capabilitiesStrong analytical, organizational, and problem-solving skillsAbility to manage multiple projects in a fast-paced and deadline-driven environment
PERSONALITY TRAITS
Team playerHighly organized individualAbility to work under pressure.Integrity, dependability, and tenacitySense of urgency

About This RoleThe Singapore University of Technology and Design (SUTD) is seeking a dynamic and seasoned professional to lead our Office of Housing. This role presents a unique opportunity to shape the residential experience of our students and contribute to their holistic growth and work alongside an integrated team of Student Experience & Transformation (SET) leaders.
The Office of Housing plays a critical role in managing the university’s student hostels, staff housing, and sports and recreation facilities, ensuring a safe, vibrant and supportive living and learning environment for our community.
This position reports to the Chief of Staff (Student Experience & Transformation) and collaborates closely with other SET units and university leadership to deliver an exceptional campus experience.
What You’ll Do As the Head of Housing, you will lead the strategic direction and day-to-day operations of the university’s residential properties and sporting facilities. You will be responsible for enhancing resident and sports user experience and satisfaction, ensuring strong governance, driving financial, operational, and environmental sustainability across all housing and recreational assets.Strategy and PlanningDevelop and execute long-term housing needs plans, budgets, management strategies including revenue-generating initiatives that support institutional objectives.Formulate, review and enforce policies, SOPs, and operational approaches to optimise occupancy and utilization, and resident outcomes while maintaining sound financial stewardship.Co-lead the planning and development of new hostel, sports and recreational facilities aligned with the university’s growth and campus development roadmap.Drive and/or co-create innovative programmes and initiatives that integrate student development and community-building into the residential experience.OperationsOversee the end-to-end operations of residential properties and sporting facilities, including space management, accommodation allocation, facilities/venue bookings, financial management, replacement and upgrading of fixtures, fittings and furnishing.Plan and implement initiatives to ensure the safety, well-being and positive experience of residents and sports facility users.Collaborate closely with the Residential Life Team from Office of Student Life (OSL) and the Office of Campus Infrastructure and Facilities (OCIF) on matters relating to student experience, resident pastoral care, disciplinary issues, facilities maintenance, and safety.Ensure accurate billing processes, effective arrears management, and timely collection of payments.Leadership and Talent Development:Lead, mentor and develop a diverse team, fostering a culture of excellence, collaboration, accountability, and continuous improvement.Inspire, supervise, mentor, and motivate the housing staff to achieve departmental goals and contribute meaningfully to the university’s strategic objectives.Promote a culture of innovation, service excellence, cross-departmental collaboration within the university community.Partner closely with the Chief of Staff (Student Experience & Transformation) to elevate and continuously enhance the holistic student experience.
Who We Are Looking For ExperienceMinimum 10 years of experience in asset management, property / facilities management, or residential life/student life – with a demonstrated track record in leadership, strategic planning, financial management and team development.Prior experience in hospitality or residential services is an advantage.Strong understanding of housing management principles, financial management, and regulatory compliance.Skills/ AbilitiesExcellent organizational, communication and interpersonal skills.Proven ability to lead, inspire and develop a diverse team to achieve departmental and institutional goals.Strong analytical and problem-solving capabilities, with emphasis on resource optimisation, operational efficiency and cost stewardship.Ability to manage a wide range of customer-facing situations with empathy, professionalism, sound judgement, particularly when engaging students and faculty and staff.Strong relationship-building skills with the ability to collaborate effectively across internal departments and external partners.Commitment to cultivating a culture of service excellence, innovation, and continuous improvement.Ability to manage complex operational challenges and make well-informed decisions in an evolving environment.

RESPONSIBILITIESSupport the day-to-day HR operation matters including but not limited to: pre-board, on-board new hires and employee exits.Maintain and update personnel files and HR system when necessaryPrepare documentation for employment status changes or updatesGenerate reports or and working on data requests for management or relevant stakeholdersAssist with the organizing of company events and engagementsUndertaking project-based work in the areas of employment, people analytics, wellbeing, employee events, benefits and/or salary benchmarking depending on business needs
REQUIREMENTSCurrently pursuing a Bachelor’s Degree or equivalent in a relevant field of study.Interested to pursue a career in HRProven ability to appropriately handle sensitive information requiredExcellent interpersonal and communication skillsSelf-motivated, collaborative and strong focus on service delivery, quality and efficiencyProficiency in the use of Microsoft Office (Word, Excel and PowerPoint) is highly advantageous but not a mustEligible to work in SingaporeAvailable to commit full-time internship
Working location: ESR BizPark @ Changi (South Tower) nearest MRT: Expo (CG1/DT35)
Applications will be considered for a 3-6 months full-time internship in 2026.

Expectations of the Role:
Project ManagementLead both pre-sales solutioning and post-sales implementation
Program ManagementProvide leadership, coaching, and guidance to Program SpecialistsBuild and maintain strong relationships with Regional Hub clients
Pre-Sales SupportSupport the Director, Commercial & Program Team during RFI/RFP/RFQ processesCollaborate with cross-functional teams to gather required information and compile response documents
Project ExecutionManage assigned projects in accordance with PMP® methodology and frameworkCustomer-focused: implementation of newly secured contact logistics businessInternal: Client-related initiativesNew product development: Creation of new service offeringsOther projects as assigned by the Director, Business Development
Program LeadershipLead the team in managing Regional Hub client programs effectivelyBuild and maintain strong client relationshipsDevelop a high-performance team culture focused on collaboration and trust
Business & Operations PerformanceMonitor financial performance of assigned programsIdentify and pursue opportunities for upselling additional servicesLead business and operations review meetings with clientsCollaborate with clients on new initiatives and address operational gaps
Customer ServicePartner with internal stakeholders to deliver proactive and high-quality communication to clients
Operations ManagementMonitor and review clients’ KPIsWork with Logistics, Production, and Quality teams to address performance gaps and meet service levels
Order FulfilmentOversee Program Specialists to ensure timely and accurate order processing
BillingEnsure timely and accurate billing for all services rendered
Contract and RatesCollaborate with clients and internal teams to define service offerings, rates, and service levelsEnsure all agreements are accurately documented in contracts
Continuous ImprovementStrengthen Program Management processesProactively identify and implement operational improvements with cross-functional teams
Additional ProjectsParticipate in projects assigned by the Director, Commercial & Program Management as required
Requirements (Must-Have):
Degree in Supply Chain & Logistics Management or Engineering-related disciplines (preferably industrial engineering)Proven experience in project management, business solutions, or operations within 3PL service provider environmentMinimum 4 years of supervisory or management experience in operationsWorking Knowledge of SAP is preferred