Position SummaryThe Master Data Analyst plays a critical role in managing, maintaining, and optimizing master data related to menu planning and food production. This role ensures data accuracy, consistency, and integrity across systems to support efficient procurement, production, and operational processes. The analyst will collaborate with internal stakeholders to enhance data governance, streamline workflows, and drive process improvements that align with business objectives.
Key Responsibilities• Manage and maintain master data for yielded recipes, bill of materials, ingredients, allergens, nutritional values, production specifications, and customer requirements.• Ensure the accuracy, consistency, and integrity of menu-related data in SAP and other relevant systems are correctly mapped and up-to-date.• Complete work orders in a timely and efficient manner to support menu planning, procurement, and production operations.• Meet key performance indicators (KPIs) by successfully achieving master data cleansing targets, ensuring all SAP records are correct and up to date.• Ensure compliance with customer specifications, billing requirements, and regulatory standards.• Develop and implement data validation processes to improve data quality and compliance with industry standards.• Conduct proactive analysis to identify and resolve data discrepancies, inconsistencies, and errors.• Generate reports and dashboards to provide insights on menu costing, ingredient usage, production efficiency, and compliance tracking.• Assist in integrating new data management tools and systems to enhance menu planning and food production workflows.• Ensure compliance with food safety regulations, company policies, and industry standards.• Train and support staff on data governance best practices and system utilization.• Lead menu presentation from preparation of menu grid and logistics of equipment, execution of actual day event to completion of data update.• Support in chartered flight ordering and communication between various departments to ensure accuracy in goods and services provided.
Qualifications & Experience• Bachelor’s degree in Data Management, Supply Chain, Food Science, Business Analytics, or a related field.• Minimum of 3 years of experience in master data management, preferably within food production or airline catering.• Proficiency in ERP systems (e.g., SAP, Oracle) and data management tools.
Key Competencies• Strong analytical skills with a keen eye for detail and problem-solving abilities.• Excellent communication and collaboration skills to work cross-functionally.• Ability to manage multiple projects in a fast-paced environment with strong organizational skills.• Knowledge of food industry regulations, allergens, nutritional data, and billing compliance is an advantage.• Proactive mindset with the ability to drive process improvements and data accuracy.
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
SummaryThe Production Chef is responsible for a specific kitchen and he/she must plan the manpower and resources needed to ensure smooth operations. He/She is required to have an extensive knowledge and proven track record in your area of specialization.Duties and ResponsibilitiesEnsure efficient operation of the section; quality of raw materials received, meals and food items produced are in accordance with specifications.Ensure food items are cut in accurate and standard portions/quantities.Responsible for the preparation of meals and last-minute additional meal orders, ensuring their timely completion.Assist in the preparation of special meals and in food presentations and check and guide staff in the dishing of meals.Ensure personal hygiene, housekeeping and food hygiene standards in the Section are adhered.Ensure kitchen staffs are familiar with the safety and security rules / procedures.Ensure that utensils and Kitchen equipment are used for its intended purposes only.Ensure all equipment and facilities are kept in operational readiness state and to report all faults to Facilities & Engineering Department for follow-up actions. Responsible for manpower deployment.Develop and maintain discipline, good team spirit, correct practices, and cooperation amongst staff.Ensure minimum wastage and optimum stock level of raw materials and ingredients.Acknowledge the availability of raw materials and products in the cold rooms/freezers.Provide training and guidance to staff in the preparation of meals to achieve a high professional standard.To assist ESC and AVPFP in new menu proposals and recipes.Update flight and work schedules, work orders and adjusts the duty roster to maximize the efficient utilization of manpower.Submit overtime, attendance, food spoilage, butchery transfer, industrial accident and raw material report etc.Responsible for the planning and ordering of raw materials ahead of actual requirement.Undertake any other duties assigned by AVPFP.Ensure compliance with all workplace safety, security, and health policies and procedurePerform any ad-hoc duties as assigned by the reporting manager or department head
RequirementsMinimum 10 years of experience as a leader in large culinary operations managing at least 20 staffsMust have a comprehensive culinary backgroundBe a representative on a senior management level at industry events and presentationsPreferred experience with European cuisine
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
SummaryMaintenance Technician I/II is responsible for the servicing, inspection, repair and maintenance of equipment, plant and facilities.
Duties and ResponsibilitiesCoordinate servicing, inspection, repair and maintenance of equipment, plant, and facilities to ensure minimum downtimePlan and organize Weekly and Daily Preventive Maintenance (PM) ProgramResponsible for the performance and discipline of the technicians on shift dutyCoordinate minor and major repairs, replacement & overhaul of equipment, plant, and facilities at component & system level, to ensure minimum disruption to operationsEnsure quick response to trouble-shoot, rectify, and re-activate equipment, plant, and facilities. If unable, to organize recovery to workshop to repair, rectify and make good, and put back into operation with minimum delays and downtime.Verify the accuracy of computer daily job sheets and time keepingMonitor and review work methods, conditions, and housekeeping to ensure safe working environmentVerify and ensure workshop equipment are maintained in good working conditionVerify parts for replacement are beyond economic repair (BER) and cannot be reconditionedAny other duties as assignedEnsure compliance with all workplace safety, security, and health policies and procedurePerform any ad-hoc duties as assigned by the reporting manager or department head
RequirementsMinimum Vocational/ITE certificate or equivalent in Building MaintenanceExperience in servicing, inspection, repair and maintenance of equipment, plant and facilities will be an added advantageMust possess minimum LTA class 3 driving license
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
SummaryThe Cargo Agent is responsible for timely processing and screening of import and export documentation. He/she is also responsible for accurate entries of records into Cargo Management System (CMS).Duties and ResponsibilitiesHandle customers’/ airline/ agents’ enquiries in a polite and efficient mannerAttend to customers in collecting/ delivering of cargo including receiving of paymentsLiaise with warehouse operations team as appropriateScreens accuracy of paperwork submitted for inbound releases as well as acceptance on outbound shipmentsUpdate consignments records in Cargo Management System (CMS) and airline systems and maintain computer databaseSorting and dispatching of cargo documents in accordance to airline requirementsCoordinate with carriers/ Ground Handling Agents and arrange transfer of all transhipment trafficConduct tracing activity and any other relevant action following short/ over shipments of documents/cargoUpdate filing as necessarySupervising a team of subordinate working under the sectionsEnsure compliance with all workplace safety, security, and health policies and proceduresAny other duties as assigned by the duty manager or step up to take supervisory role in the absence of the supervisorRequirementsGCE ‘O’ or ‘N’ LevelsExperience in logistics & warehouse is an advantage
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
SummaryThe Maintenance Technician I/II is responsible for repairing and maintaining work at Technical Services to ensure high equipment availability and reliability with safety and optimum cost.
Duties And ResponsibilitiesCarry out servicing, inspection, repair& maintenance of vehicle & equipmentCarry out tasks as assigned by SupervisorLearn all type of operational check and tasking on all type of equipment for PMInput spares/parts required into Workshop Parts Request online formEnsure spare replacement is authorizedLead by example and demonstrate good work practices to junior techniciansFollow safety policies, practices, administration etc. Compliance & enforcementKey in detailed completed task into SAP in an orderly and timely manner
RequirementsMinimum NITEC / Higher NITEC in Motor Vehicle / Mechatronic or Diesel MechanicPreferably with relevant working experience and knowledge in Mechanical, Electrical/Electronic & PneumaticMust possess minimum LTA Class 3 driving license and above
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
SummaryThe Operations Assistant (Equipment Build-Up) is responsible for working as a team and fulfil the airlines requirements, minimizing customers complains and ensure on time delivery.
Duties and ResponsibilitiesPack required quantity of cutlery sets according to airline specifications.Pack flight sets of China wares, galley equipment and tray sets according to airline specifications.Inform Supervisor to raise Store Requisition to MST or DBS for necessary materials required for packing and build-up of cutleries, flight sets of Chinawares, galley equipment and tray sets.Report to the Duty Supervisor or OIC on any irregularities pertaining to the flight build-up or cutlery packing of a specific airline.Always maintain good and proper housekeeping.Undertake any other duties assigned by immediate superior.Ensure compliance with all workplace safety, security, and health policies and procedurePerform any ad-hoc duties as assigned by the reporting manager or department head
RequirementsMinimum N or O level / ITEPhysically fit to carry heavy load
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
SummaryMaintenance Technician I/II is responsible for the servicing, inspection, repair and maintenance of equipment, plant and facilities.
Duties and ResponsibilitiesCoordinate servicing, inspection, repair and maintenance of equipment, plant, and facilities to ensure minimum downtimePlan and organize Weekly and Daily Preventive Maintenance (PM) ProgramResponsible for the performance and discipline of the technicians on shift dutyCoordinate minor and major repairs, replacement & overhaul of equipment, plant, and facilities at component & system level, to ensure minimum disruption to operationsEnsure quick response to trouble-shoot, rectify, and re-activate equipment, plant, and facilities. If unable, to organize recovery to workshop to repair, rectify and make good, and put back into operation with minimum delays and downtime.Verify the accuracy of computer daily job sheets and time keepingMonitor and review work methods, conditions, and housekeeping to ensure safe working environmentVerify and ensure workshop equipment are maintained in good working conditionVerify parts for replacement are beyond economic repair (BER) and cannot be reconditionedAny other duties as assignedEnsure compliance with all workplace safety, security, and health policies and procedurePerform any ad-hoc duties as assigned by the reporting manager or department head
RequirementsMinimum Vocational/ITE certificate or equivalent in Building MaintenanceExperience in servicing, inspection, repair and maintenance of equipment, plant and facilities will be an added advantageMust possess minimum LTA class 3 driving license
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
SummaryThe Senior Sous Chef is responsible for being the 2nd in-charge of a specific kitchen and required to have an extensive knowledge and proven track record in your area of specialization.
Duties and ResponsibilitiesPrepare Mise-en-place.Prepare food items in accurate and standard portions/quantities.Prepare meals as directed and according to recipe, menu specification and expected standard.Attend to any last-minute additional meal orders or menu changes due to flight delay.Assist Production Chef during Food Presentation and ensure all prepared foods are properly labelled with Day Sticker.Ensure meals are prepared according to Work Order timings and are blast chilled accordingly.Ensure personal and food hygiene practices are followed accordingly to standards set by Quality Assurance Department.Help to maintain general cleanliness in the Kitchen area and as well as the equipment for Kitchen use.Coordinate with the Housekeeping staff on the Kitchen cleaning timing schedules.Ensure staffs adhere to safety rules and regulation practices and check and ensure that the First Aid Box is always complete with required content.Monitor and ensure food temperatures are within standard limits.Provide training, supervise, and assign job to staff and monitor and check staff attendance against roster and work schedule.Minimize wastage and optimize stock level of raw materials and ingredients.Monitor stock level of raw materials and products in the cold room or freezer.Submit wastage and spoilage report to Production Chef.Adjust duty roster according to workload, if necessary and plan and order dry store items ahead actual requirement.Conduct daily cold room/freezer/equipment inspection.Raise Work Requisition and liaise with Facilities & Flight Kitchen Engineering Department (FE) on breakdown of equipment or damaged facilities. Submit Daily Performance Report to Production Chef.Undertake any other duties assigned by immediate superior. Ensure compliance with all workplace safety, security, and health policies and procedurePerform any ad-hoc duties as assigned by the reporting manager or department head
RequirementsMinimum 10 years of experience in culinary operationsMust have a comprehensive culinary background in a specific cuisine
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
SummaryYou are required to have experience working in the F&B industry and have a proven track record in your area of specialization.
Duties and Responsibilities Prepare Mise-en-place and prepare food items in accurate and standard portion and quantities.Prepare meals as directed and according to recipe, menu specification and expected standard.Attend to any last-minute additional meal order or menu changes due to flight delay.Assist Sous Chef and Production Chef during Food Presentation.Ensure all prepared foods are properly labelled with Day Sticker.Ensure meals are prepared according to Work Order timings and are blast chilled accordingly.Ensure personal and food hygiene practices are followed accordingly to standards set by Quality Assurance Department.Help to maintain general cleanliness in the Kitchen area and as well as the equipment for Kitchen use.Ensure staffs adhere to safety rules and regulation practices.Coordinate with the Housekeeping staff on the Kitchen cleaning timing schedules.Ensure food temperatures are within standard limits.Provide training, supervise and assign job to staff.Monitor and check staff attendance against roster and work schedule.Minimize wastage and optimize stock level of raw materials and ingredients.Monitor stock level of raw materials and products in the cold room or freezerSubmit wastage and spoilage report to Production Chef and check and ensure weight of meals is prepared according to specifications.Plan and order dry store items ahead actual requirement.Conduct stock check of Airline float stocks and submit report to Dry Store.Conduct daily cold room/freezer/equipment inspection.Undertake any other duties assigned by immediate superior.Ensure compliance with all workplace safety, security, and health policies and procedurePerform any ad-hoc duties as assigned by the reporting manager or department head
RequirementsMinimum 2 years of experience in culinary operationsMust have a comprehensive culinary background in a specific cuisine
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
Summary
The Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for lifting baggage, good communication skills, and the ability to handle passengers with special needs. They act as service ambassadors, responding professionally to complaints.
Duties and ResponsibilitiesProvide quality customer servicesService customers at the check-in countersVerify passengers' identities at the gatesVerify information on travel documents, passports and/or visasProvide support to special needs customersHandle customer issues regarding irregular flight operationsProcess customer documentationHandle customer issues regarding automated check-in systemsUphold safety and/or security standardsInterpret and follow individual safety and/or security standards in the workplaceIdentify and report breaches of safety and/or security standards in the workplace
RequirementsMinimum GCE 5 “N” levels and aboveCustomer service experience preferredNote : Selected candidates will be notified to attend a walk in interview.
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
