Starr Insurance is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.
GENERAL SUMMARYAs part of our strategic growth initiative for the region, we are looking to hire a Middle Market Lead to oversee the execution of the Middle Market strategy and work closely with the Middle Market Project Team to roll-out our product offering for this segment starting with Middle Market Property as well as scaling up Starr's penetration of this market segment over the next 3 years.
This individual will oversee underwriting, cultivate key broker relationships and align with the country managers and local Middle Market underwriters in HK, Thailand and the Philippines to deliver targeted new business goals and profitable growth through sound underwriting practices in accordance with company guidelines, risk appetite, and compliance standards.
DUTIES AND RESPONSIBILITIESUnderwriting OversightReview, analyze, and approve complex and high-value middle market property submissions and renewals.Ensure adherence to established underwriting authority and risk appetite.Provide technical expertise, direction, and support to underwriters on risk selection, pricing, structure, and coverage recommendations.
Business DevelopmentMaintain and develop strong broker and agent relationships to drive profitable new and renewal business.Collaborate with distribution partners and participate in client and broker meetings as required.Work closely with other lines of business to support cross-sell and multi-line account strategies.
Portfolio Management & ProfitabilityMonitor portfolio performance, identify trends, and recommend underwriting or pricing adjustments as needed.Manage aggregate exposure, loss ratios, and overall portfolio health.Support the resolution of complex account or claim-related issues.
Process Improvement & ComplianceOversee adherence to underwriting guidelines, regulatory requirements, and compliance standards.Implement best practices and recommend process improvements to increase efficiency and accuracy.Collaborate with product, actuarial, and claims teams on product development/enhancement projects.

EXPERIENCE & QUALIFICATIONSBachelor’s degree in Business, Finance, Risk Management, or related field 7+ years of strong underwriting experience in commercial property, with a focus on middle market accountsDeep technical knowledge of insurance industry operations and processesStrong understanding of mid-market customer needs, insurance products, and distribution channels Strong analytical, decision-making, communication, and negotiation skillsProven ability to develop broker relationships and drive profitable business growthKnowledge in risk selection and strategical components of anticipating the market environment Strategic, commercially astute and results oriented Willingness to travel regionally

We are looking for an execution-focused (Re)insurance Program Manager to lead delivery governance for core system replacement and migration programs within Reinsurance and Large Commercial portfolios.
You will drive migration strategy, cutover planning, data reconciliation oversight, and post-go-live stabilization, ensuring strong delivery discipline across complex transformation initiatives.
✅ Requirements: • Over 10 years in insurance / reinsurance program delivery • Proven experience delivering core system replacement projects • Strong exposure to parallel runs, data migration, and high-risk cutovers • PMP / PRINCE2 certification preferred • Prior Reinsurance Underwriting experience is mandatory
📍 Preferred: Reinsurance experience and strong stakeholder management skills.

Company DescriptionDiot-Siaci Asia is an international insurance broker specialising in advisory and placement of protection solutions to a growing demand in Singapore and Southeast Asia across personal, corporate and speciality lines. Established in Singapore since 2009, Diot-Siaci Asia is a branch of the Diot-Siaci Group, a leading European broker headquartered in France, operating in 72 cities around Europe, London, the Middle East, Africa and Asia. The Group counts 7,000 colleagues worldwide and manages over €10 billion in premiums placed, with a revenue of 1 billion euros at the end of 2024. From its early days as an award-winning international health insurance specialist, Diot-Siaci Asia has evolved into a boutique broker with strong technical expertise and placement abilities across all major lines of insurance business, with an ever-present concern of improving our reach and capabilities along the way. With the support of an ambitious group that will keep growing both organically and through acquisitions, the company is now entering a new phase of development and expansion and is looking for skilled professionals to reinforce the current team.https: //asia.diot-siaci.com/about-us/
Job SummaryWe are seeking a motivated, service-driven Relationship Manager to manage a portfolio of corporate clients within our Employee Benefits department. You will lead client renewals, negotiate with insurers, and deliver tailored benefits solutions that drive client retention and business growth.
ResponsibilitiesLead client policy renewals by negotiating terms with insurers to secure competitive proposals that align with client needsBuild and sustain trusted, long-term relationships with key client stakeholders to enhance retention and identify growth opportunitiesOversee comprehensive account management including service delivery and timely resolution of client issues within agreed standardsAnalyze client business priorities to recommend customised employee benefits solutions that meet evolving needsIdentify and execute upsell and cross-sell strategies to expand account value and contribute to revenue growthConduct market research on insurers and insurance packages to inform client recommendations and maintain competitive positioningProvide accurate and timely information and advice to clients using available tools and resources to support decision-makingMaintain meticulous client data records and perform administrative tasks to ensure data integrity and complianceIdentify and pursue new business opportunities through various channels to expand market presence and support organisational growthStay informed on industry trends, technical developments, and new insurance products to enhance advisory capabilitiesCollaborate with internal teams and insurance partners to deliver seamless service and innovative solutionsExecute ad-hoc projects and duties as assigned to support team and company objectives
Required competencies and certificationsPossess relevant insurance certifications such as CGI, BCP, PGI, HI as essential credentials for this roleAuthorization to work in Singapore without the need for work pass sponsorship
Preferred competencies and qualificationsMinimum of 3 years’ experience in Employee Benefits within the Insurance industryDemonstrated ability to work independently and manage projects with limited supervisionProven client-focused approach with strong interpersonal skills to build trust and maintain professional relationshipsStrong problem-solving skills with attention to detail in complex client and insurer interactionsExcellent written, verbal, and presentation skills to communicate effectively with diverse stakeholdersHighly organized and able to manage multiple priorities and deadlines efficiently in a dynamic environmentProficient in Microsoft Word, Excel, PowerPoint, and other relevant software to prepare presentations, forms, and spreadsheets accurately and efficientlyExperience with International Private Medical Insurance and possession of CM-LIP (M9 + M9A) and M5/RES5 certifications is advantageous

EMPOWERING PEOPLE TO MAKE A DIFFERENCEAt Howden, we are committed to nurturing young talents and shaping the future of the insurance industry.The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success. This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.
Job role: Internship (June to October 2026)Department: Marketing
A LEADING GLOBAL INDEPENDENT BROKERHowden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 55 countries worldwide.

ROLE BACKGROUND:This is a full-time internship position designed to provide young talents with exposure within the industry and for interested students to apply their education in a practical setting and grow in a collaborative environment.This internship is an exciting opportunity to gain valuable experience while working alongside industry professionals. As an intern, you will have the chance to contribute to meaningful projects, enhance your knowledge, and build connections that can shape your career.
YOUR ROLE AND RESPONSIBILITIES:Content Creation & Management:Support the development, editing, and scheduling of marketing materials, including social media posts, newsletters, brochures, presentation decks, and promotional campaign content.Market Research & Analysis:Conduct research on industry trends, competitors, and target audiences to provide insights that support marketing strategies and decision‑making.Event & Campaign Support:Assist in coordinating events, monitoring campaign performance, and managing administrative tasks to ensure smooth and timely project execution.
OUR IDEAL CANDIDATE WILL BE:Strong attention to detail and organisational skills.Comfortable working with Excel (e.g., basic formulas, filtering, data entry).Good communication and interpersonal skills for dealing with stakeholders.Ability to multitask and manage timelines effectively.Positive attitude, willingness to learn, and a proactive mindset.
If you are looking to build a fulfilling career in the insurance brokerage industry, we would love to hear from you!
DATA PROTECTION NOTICE FOR JOB APPLICANTSThis Data Protection Notice (“Notice”) sets out the basis upon which Howden Insurance Brokers (S.) Pte. Limited (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.”
For more information, please refer to the link below.https://www.howdengroup.com/sg-en/Howden_SG_PDPA_Notice_for_Job_Application

Sompo is seeking an experienced APAC Regional Claims Manager, AVP to support the delivery of best-in-class claims for our clients across the region. The successful candidate will partner closely with clients, brokers, and internal stakeholders to design and deliver customized claims solutions aligned with Sompo’s industry-leading “White Glove Service Model.”
The role requires strong client engagement, technical claims expertise, and the ability to translate claims insights into strategic value for clients.
Key ResponsibilitiesBuild and manage strong relationships with key stakeholders, including clients, brokers, and business partners.Support business development by contributing to sales proposals, highlighting Sompo’s competitive claims service capabilities.Participate in client and broker presentations during new business acquisition and renewal processes.Ensure timely execution of client service agreements, and manage resolution of contract, billing, and funding related matters.Lead and coordinate client claim file review meetings, ensuring transparency, consistency, and proactive claims management.Assess client requirements and determine optimal claims handling structures, reporting preferences, and service infrastructure.Establish and maintain electronic Claim Handling Instructions and operational protocols.Monitor claims activity for key accounts to ensure adherence to agreed claims handling procedures and service standards.Maintain high standards of data integrity, including accurate claims coding and reporting.Collaborate with internal leadership and cross-functional teams to ensure claims service delivery consistently meets client expectations.Analyze claims data to identify trends, exposures, and portfolio insights, and work with business partners to develop proactive risk mitigation strategies.Review claims and provide settlement authority in accordance with delegated authority limits.Communicate effectively with a wide range of internal and external stakeholders.Travel regionally as required to support client engagements and business activities.
Required Skills & QualificationsMinimum 10 years of insurance claims experienceSolid technical knowledge across commercial lines of business, including Property, Casualty, Energy, Marine, and Professional Lines.Proven ability to build strong partnerships with clients, brokers, and internal teams in a complex, multinational environment.Strong negotiation, presentation, and communication skills, both written and verbal.Strategic, proactive mindset with the ability to develop innovative solutions to complex claims and service challenges.Demonstrated capability to conduct and present financial and statistical claims analysis to clients and senior stakeholders.Excellent relationship management skills, with the ability to influence and collaborate across functions.Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.

Overview

Our client, a leading financial services organisation, is seeking an experienced Project Manager to drive AI-led transformation initiatives across the business. This role will focus on managing end-to-end delivery of AI and advanced analytics projects, working closely with data science teams, technology stakeholders, and business leaders to operationalise AI solutions and embed them into business processes. The successful candidate will play a key role in translating strategic AI initiatives into structured project execution while ensuring strong governance, stakeholder alignment, and delivery outcomes.





Key Responsibilities

Lead end-to-end delivery of AI and advanced analytics initiatives, from project initiation through implementation and rollout.Partner with data science, engineering, and business stakeholders to translate AI use cases into executable project plans.Manage project governance including scope, timelines, risks, and dependencies across cross-functional teams.Coordinate closely with technology, data, and business teams to ensure successful deployment of AI solutions into production environments.Drive stakeholder engagement across business units, ensuring alignment on objectives, delivery milestones, and expected outcomes.Support the scaling and operationalisation of AI initiatives, ensuring integration with existing platforms and processes.Establish project reporting, tracking progress against milestones, and escalating risks where necessary.

Requirements

8-12 years of project management experience, preferably within financial services.Proven experience delivering AI, data, or advanced analytics initiatives (e.g., machine learning, automation, predictive analytics, GenAI use cases).Strong understanding of data and AI project delivery frameworks within enterprise environments.Experience working with data science, data engineering, or analytics teams.Strong stakeholder management and communication skills, with the ability to work across both technical and business teams.Familiarity with Agile / hybrid project delivery methodologies.Prior experience in banking, insurance, or financial services organisations is strongly preferred.

Preferred Experience

Exposure to GenAI, machine learning, or intelligent automation initiatives.Experience delivering data platforms, analytics programmes, or AI transformation initiatives in large enterprises.Certifications such as PMP, PRINCE2, or Agile are advantageous.
Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.

Our client is a well-established and rapidly growing insurer in Singapore’s General Insurance market, recognised for its strong underwriting discipline, broker partnerships, and consistent business growth. The organisation places strong emphasis on people development, collaboration, and a performance-driven culture, creating an environment where employees are empowered to contribute and grow.
To support continued expansion across commercial lines, the team is looking to hire a professional to manage and grow a broker-driven portfolio covering WICA, Engineering Liability, and other General Insurance products.
The RoleThis position will be responsible for managing and expanding a broker portfolio, developing new business opportunities, and delivering sustainable growth across assigned product lines.You will work closely with both internal stakeholders and distribution partners to build a strong pipeline, deliver competitive quotations, and execute business strategies effectively.
Key ResponsibilitiesDevelop and manage a broker pipeline, identifying opportunities across WICA, Engineering Liability, and other commercial GI linesExecute initiatives to achieve agreed production and profitability targetsPrepare quotations and underwrite risks within delegated authority limitsBuild and maintain strong relationships with brokers and distribution partnersProvide technical guidance and respond to broker enquiries on coverage and product positioningMonitor broker performance and identify cross-sell and upsell opportunitiesPrepare regular portfolio and performance updates for internal stakeholdersCollaborate with internal teams to enhance processes, products, and service deliveryParticipate in broker meetings, presentations, and engagement activities
RequirementsDegree in Business, Finance, Insurance, or a related fieldProfessional certifications such as BCP, PGI, CGI, or HI are advantageous8–10 years of experience in General Insurance, preferably with exposure to WICA, Liability, or Engineering portfoliosStrong understanding of underwriting and broker distribution channelsProven ability to manage relationships and grow a portfolioStrong communication and presentation skillsCommercially driven, proactive, and results-oriented
Interested candidates you may submit your resume in word format to jeremy.tang@quesscorp.sg. Do note that only shortlisted candidates will be notified
Jeremy Tang ZhiHaoQuess Selection & ServicesEA Licence Number: 23C2060R1325165
This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA.

Main Responsibilities include but not limited to following:To analyze risks and its exposures for assessment of risk quality and insurance coverage including pricing of risks and the other related requirements.To identify and develop new source of business.To ensure compliance with company guidelines in the underwriting of facultative business.To take on other assigned roles and responsibilities relevant to reinsurance businessTo administer the book, maintain the efficient risk management, IT system and report business according to head office guidelines.To do research on the trends of reinsurance markets and participate in developing business strategies.To co-operate with other teams in the pursuit of company targets.
Qualifications / Skills:Bachelor’s degree in Business, Finance, Economics, Risk Management, or related field, professional insurance qualification (IFOA, CAS, ACII, ANZIIF, etc.) preferred.Minimum 7-10 years of underwriting experience in Casualty lines, with strong technical expertise in reinsurance.Strong knowledge of casualty lines. Experience in accumulation modelling, PML assessment, and capacity control is highly desirable. Ability to think strategically, challenge market practices, and act as a thought leader in an evolving risk class.Excellent interpersonal, negotiation, and presentation skills, with the ability to engage brokers, clients, and internal stakeholders at all levels. Proficiency in MS office and exposure to pricing tools/models, strong analytical and quantitative skills.

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.
Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.
Responsibilities:
Drive cross-sell and upsell initiatives across MINDEF, MHA and POGIS portfolios to support APE and revenue targets.Analyse lead performance and campaign outcomes to optimise engagement strategy and improve conversion rates.Identify new engagement opportunities (events, talks, campaigns) to expand insured member participation.Serve as key liaison between internal teams (Sales, Marketing, Ops, Claims, Compliance) and external stakeholders (MINDEF, MHA, POGIS).Support coordination of client/partners briefings, engagement sessions, and roadshows.Prepare regular performance updates and presentation materials for internal management and scheme stakeholders.Oversee end-to-end lead management process (lead cleansing, allocation, follow-up tracking, reporting).Implement structured follow-up workflows to improve response rate and appointment conversion.Ensure timely lead distribution and adherence to SLA requirements.Conduct presentations to audiences (e.g. servicemen, officers, scheme members), clearly explaining coverage, benefits, and key features.Conduct training sessions and product briefings for partners (e.g. SFA representatives, third-party financial advisers) on scheme benefits, positioning, eligibility and compliance requirements.Monitor partner engagement and provide ongoing support to improve lead quality and conversion outcomes.Create standard call scripts, objection-handling guides, and follow-up templates so the team communicates clearly and consistently.Work closely with internal stakeholders (Marketing, Product, Compliance, Legal, Ops) to review and update scheme collaterals, including application forms, benefit summaries, brochures, and website content.Manage shared scheme mailboxes (e.g. MINDEF/MHA/POGIS) and ensure timely acknowledgement and response in accordance with SLA.
If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.

Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.
Key Appointments:Provide Group solvency reporting and analysis within Capital Management function of Singlife.
Key Responsibilities:Reporting of Japanese Economic Value-based Solvency (J-ESR).Perform analysis of movement in capital resources, risk capital and sensitivity analysis of J-ESR.Preparation of validation reports on J-ESR.Preparation of statistics for Individual Insurer Monitoring.Conduct stress testing and analysis on insurance portfolios.Conduct business planning for insurance portfolios with focus on future sustainability of the portfolio from solvency, profitability and liquidity risk perspective.Regular valuation of the portfolio including assessment of reserves adequacy and preparation/submission of regulatory and internal solvency reports and statistics.Preparation of statistics for external credit rating evaluation.Key Decisions within the RoleProvide insights into organisation’s financial position and help drive sustainable growth.
Requirements:Experience:At least 5 years of actuarial experience in life and health valuation.Strong knowledge/experience of Singapore Risk Based Capital 2. Experience in ICS is an advantage.Self-driven and able to motivate team members to deliver projects on a timely basis.Great teamwork and collaboration with internal and external stakeholders including Finance, regulators, auditors and group office.
Education:Academic: Bachelor’s/Master’s degree in Actuarial Science.Professional Certification(s): Working towards obtaining actuarial qualifications.
If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Purpose of RoleAre you passionate about delivering outstanding service and building strong relationships? At Chubb, we’re looking for a dedicated Customer Service Representative to support our valued partners and customers. In this role, you’ll be the go-to expert, helping customers and CBS team.You’ll thrive in a collaborative environment where your attention to detail, problem-solving skills, and commitment to excellence will make a real impact. If you enjoy working with people, solving challenges, and being part of a supportive team, we’d love to meet you!
Key Accountabilities & ResponsibilitiesAttending to Walk-in Customer:Provide guidance and resolution to the customer on claims submission, policy related enquiries, cancellation, update of payment method and or update of personal details.
Partner and Customer Enquiries:Resolve our Sponsors, Partners and Customers enquiries over the phone, email and Live Chat.
Administrative Task:Responding to Legal on Probate letters, bankruptcy details, as well as Police letter checking on individual policy status. Ensure the Nomination of Beneficiary form are duly completed, update into our system records and proper filing of the documents.
Process ImprovementIdentify and propose new processes that could lead to enhancement of current workflow to improve the operational efficiency and effectiveness
Case ManagementProvide support and guidance to CBS team on enquires and ensure all cases are resolved within agreed turnaround time. Manage and support 1st level escalated cases within agreed turnaround time.
User Acceptance Test:Ability to comprehend business requirements and workflows to ensure the system meets user needs.Maintain accurate records of test results, issues, and resolutions.
Perform any other ad-hoc activities assigned by managers to support business continuity.
Requirement & SkillsAt least 1 year experience in call center, telemarketing, customer service or similar roles is preferred. Ability to multitask and manage priorities in a fast-paced environment.Proficiency with policy admin, CRM and data entry systems.Employ consultative skills and techniques in objection handling; explore alternatives to reach outcomes that gain customer acceptance.Demonstrate a customer-first mindset in all interactions.Collaborative spirit and creative problem-solving skills. A team player with excellent communication and interpersonal skills.Mandarin speaking skills are a plus for serving walk-in customers.GCE A Level, diploma, or equivalent experience in any field. Preferred insurance certified papers such as BCP, PGI, HI but not a pre-requisite.

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.
Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.
Professional Summary:We are seeking a dynamic professional to join our Pricing and Actuarial team, providing critical support in product pricing and operational processes. The role focuses on ensuring profitability and compliance while enabling timely product launches across a diverse portfolio, including participating, non-participating, investment-linked, and Indexed Universal Life products.
Responsibilities:Pricing & Analysis: Drive pricing of new products and repricing existing ones, supported by actuarial analysis, data modeling, and experience studies to inform strategic decisions.Cross-Functional Collaboration: Work closely with Product, IT, Operations, Claims, Investment, Finance, Risk Management, and other stakeholders to resolve product-related issues and drive initiatives.Regulatory & Governance Support: Prepare materials for Product Committee meetings and manage premium certificate filings with MAS, ensuring compliance with regulatory standards.Operational & System Support: Provide support for PSQ, UAT, and sign-off processes, addressing system and collateral issues from a pricing perspective.Mentorship & Development: Contribute to the growth of analysts through guidance and knowledge sharing.Ad-Hoc Requests: Respond to data and statistical requests from regulatory bodies such as LIA, MAS, MOH, and CPF.
Requirements:Relevant Experience: 1–7 years in actuarial or related fields, with hands-on experience in pricing or valuation.Educational Background: University degree in Actuarial Science, Finance, or Accounting, with progress toward an actuarial qualification.Technical Proficiency: Strong skills in MS Excel; experience with Prophet and Alteryx is an advantage.Analytical & Change-Driven Mindset: Solution-oriented approach with interest in driving change and improving processes.Project & Communication Skills: Ability to manage priorities, timelines, and projects effectively, coupled with excellent communication and interpersonal skills.
If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

Purpose of the RoleWe are seeking a proactive and detail-oriented Service Excellence Officer (Maternity Cover) to join our team. Reporting to the Service Excellence Manager, you will play a vital role in supporting our commitment to outstanding customer service. You will be responsible for drafting customer apology letters, assisting with process improvement initiatives, and supporting the management of customer complaints and feedback to ensure a consistently high standard of customer experience.
Key Accountabilities & Responsibilities Draft clear, empathetic, and professional apology letters to customers, ensuring all communications reflect our company’s values and standards.Collaborate with various departments to drive customer loyalty and satisfaction; such as Claims, Telemarketers, Customer Service Teams and OperationsSupport the Service Excellence Manager in identifying and implementing process improvements to enhance the customer journey and overall satisfaction.Assist in the management and resolution of customer complaints and feedback, ensuring timely and effective responses.Collaborate with internal teams to gather information and insights needed for complaint resolution and process enhancements.Monitor trends in customer feedback and complaints to identify recurring issues and recommend solutions.Contribute to regular reporting on customer service metrics and improvement initiatives.Support other service excellence activities and projects as required.
Required Skills & ExperienceOnly include essential and minimum qualifications and competencies required to be successful in this role. These competencies would be used for screening.Previous experience in customer service, complaints handling, or a similar role.Excellent written communication skills, with the ability to draft clear and empathetic correspondence.Strong attention to detail and organizational skills.Ability to work collaboratively across teams and manage multiple priorities.Proactive approach to problem-solving and process improvement.High level of professionalism and customer focus.
*Please do take note that this is a 9 month maternity contract cover role*

EMPOWERING PEOPLE TO MAKE A DIFFERENCEAt Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.
Job role: Executive, ClaimsDepartment: Claims, Howden Singapore
A LEADING GLOBAL INDEPENDENT BROKERHowden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 55 countries worldwide.
YOUR ROLE AND RESPONSIBILITIES:Independently prepare, check and submit claim forms and related documentation to Insurers.Register and update claims status on internal system.Ensure compliance with regulatory standards, company policy and guidelines.Follow-up with clients/Insurers/Loss Adjusters to ensure that claims are resolved promptly.Monitor claims until file closure.Prepare claims statistics.Ad hoc activities.
OUR IDEAL CANDIDATE WILL BE:Able to work independently and as part of a teamResilient and able to manage stressStrong organizational and time management skillsAble to build relationship across all levelsA recognized degree in any discipline and/or professional insurance qualifications.Good communication, sales and interpersonal skills.Fluency in English (written and spoken)
YOUR BENEFITS AND SALARY:Commensurate with qualification and experienceWorking in a collaborative environment with excellent learning opportunities
DATA PROTECTION NOTICE FOR JOB APPLICANTSThis Data Protection Notice (“Notice”) sets out the basis upon which Howden Insurance Brokers (S.) Pte. Limited (“we”, “us” or “our”) may collect, use, disclose or otherwise process personal data of job applicants in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.”
For more information, please refer to the link below.https://www.howdengroup.com/sg-en/Howden_SG_PDPA_Notice_for_Job_Application

About the JobResponsible for driving business growth in the High Net Worth (HNW) partnership segment, enhancing profitability, and ensuring customer satisfaction within the High-Net-Worth Department. This role focuses on achieving sales targets, building strategic partnerships, and expanding the company’s market presence both regionally and in Singapore. The position works closely with the Head of HNW Distribution Partnerships and the executive team to develop and execute strategies aligned with the division’s goals and objectives.

Develop and implement business development strategies to achieve sales targets. Identify new business opportunities and market trends to expand the business base Build and maintain strong relationships with key strategic partners. Monitor and analyse market trends and competitor activities to identify growth opportunities. Drive business growth in HNW segment products through stakeholder training and engagement. Manage related administrative tasks and projects as assigned.

We are looking for people whoBachelor’s degree in business administration, Marketing, or a related field. Minimum 10 years of proven success in business development within the HNW market. Strong problem-solving skills with creativity and resourcefulness. Excellent interpersonal, communication, and negotiation skills. Demonstrated business acumen and ability to manage high-pressure situations. Ability to work effectively in a fast-paced, dynamic environment. High integrity, accountability, and a collaborative team attitude. Proactive, adaptable, and open to embracing change. Alignment with organisational core values and behaviours.
How you succeedChampion and embody our Core Values in everyday tasks and interactions.Demonstrate high level of integrity and accountability.Take initiative to drive improvements and embrace change.Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who we areFounded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.
The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.
Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

What’s this role about? We are seeking a motivated UAT Analyst for a 9-month contract to support User Acceptance Testing (UAT) across both consumer and commercial business lines. The ideal candidate will have 1–2 years of experience in UAT or software testing, strong attention to detail, and the ability to collaborate with cross-functional teams.
Key Responsibilities Assist in executing UAT activities across Commercial and Consumer lines, ensuring high-quality product releases under the Senior Analyst’s guidance.Contribute to the production, implementation, and ongoing improvement of the User Acceptance Testing framework for the Singapore Branch.Help plan, monitor, and control UAT activities for systems and products, providing status updates and escalating issues as needed.Support data stewardship initiatives by helping maintain data quality, integrity, and classification, and ensuring compliance with organizational standards.Aid in recommending strategies for data cleanup and raising concerns or solutions for data-related issues.Collaborate with the Senior Analyst in developing comprehensive testing programs, including test data, test cases, and UAT test plans.Document and track risks and issues experienced during testing, and assist in producing policies for testing environments.Execute tests based on input from project and product managers, coordinating resources and reporting results.Work closely with project managers and product owners to discuss project status and address potential issues.Prepare and maintain UAT results documentation, providing daily or weekly status reports and feedback.Represent the Singapore Branch in APAC projects requiring country testing sign-off, as delegated by the Senior Analyst.Support operational improvement plans, noting successful use cases and helping implement productivity enhancements.Ensure policies, standards, and SOPs are followed, and assist in their annual review and update.Serve as part of the resolution team for troubleshooting and debugging production and UAT issues.Participate in Live (Production) verification during system implementations to validate application functionality and usability.
Desired Qualifications & Skillset1–2 years of experience in UAT, QA, or software testing rolesFamiliarity with Insurance in both consumer and commercial business processes is a plusStrong analytical and problem-solving skillsExcellent written and verbal communication skillsExperience with test management tools (e.g., JIRA, Confluence) preferredAbility to work independently and collaboratively in a fast-paced environmentBachelor’s degree in Business, IT, or related field (or equivalent experience) would be advantageous

Role Purpose: The Head of Underwriting Governance is responsible for establishing, maintaining, and governing the underwriting principles, rules, and authority frameworks that support sound commercial insurance decision-making across the APAC region. This role ensures consistent communication and alignment between regional and local stakeholders, and drives efficient, high-integrity underwriting practices through the facilitation of the Underwriting Committee and related governance forums. The successful candidate will ensure that underwriting decisions are made in a timely, informed, and aligned manner—anchored by data, supported by clear guidelines, and reinforced by effective reinsurance and audit mechanisms. The role also develops and executes long-term strategic initiatives to drive growth, profitability, and market share across commercial lines, aligning with corporate objectives and regulatory requirements. Finally, it leads Business Reviews to ensure entities are on track to achieve targets in a controlled and compliant way, with practical and impactful recommendations, to be followed up post-review.
Key Responsibilities: 1. Underwriting Governance & Oversight Own and maintain the underwriting governance framework across the APAC region, including rules, guidelines, and principles. Develop and issue Letters of Authority (LoAs) in accordance with role-based capabilities and market risk appetite. Ensure frameworks are regularly reviewed and updated in response to emerging risks, regulatory changes, and business needs.
2. Underwriting Committee Leadership Secretary of the APAC Underwriting Committee: driving timely, high-quality decision-making. Design and enforce standardised pre-read, data submission, and escalation protocols to support committee efficiency. Ensure committee decisions are appropriately recorded, communicated, and monitored for implementation.
3. Stakeholder Engagement & Communication Act as the primary bridge between local markets and regional governance, ensuring consistent and context-sensitive communication. Translate complex technical, regulatory, or policy requirements into clear, actionable guidance. Build trusted relationships with underwriters, market heads, and compliance leaders across multiple jurisdictions.
4. Business Reviews & Continuous Improvement Leads Business Reviews for underwriting, ensuring adherence to policies and identification of systemic risks or gaps. Collaborate with Risk and Compliance teams to align underwriting practice with internal controls and external expectations. Support remediation efforts and knowledge transfer to close identified gaps.
5. Reinsurance & Technical Integration Work closely with Ceded Reinsurance team to ensure underwriting standards align with treaty obligations and facultative support. Provide technical insight into product development and pricing discussions where governance implications exist.
6. Strategic Initiatives and Business Planning Coordinates Commercial Lines-specific Business Planning deliverables for APAC Develop and execute long-term strategic initiatives to drive growth, profitability, and market share across commercial lines, aligning with corporate objectives and regulatory requirements. Analyze market trends, competitive positioning, and portfolio performance to identify opportunities for product innovation, pricing optimization, and risk management strategies.
Key Performance Indicators: Reduction in turnaround time for Underwriting Committee decisions. Increase in guideline and authority compliance rates across markets. Positive stakeholder feedback on communication clarity and responsiveness. Audit outcomes and remediation timeframes. Improvement in data completeness and quality for underwriting governance. Self-sufficiency in role execution with minimal need for Head of Commercial intervention.
Key Requirements: Technical Experience & Skills Minimum 10 years’ experience in insurance industry, including underwriting, strategy or governance roles. Proven leadership of underwriting committees, frameworks, or cross-market governance initiatives. Strong familiarity with APAC market dynamics and regulatory environments.
Communication & Interpersonal Skills Exceptional communication skills, with the ability to distill complex information into concise, actionable guidance. Experience navigating between regional and local business units with diplomacy and authority. Demonstrated ability to influence without overexplaining or delaying decision-making.
Leadership Attributes Highly self-directed, with a bias for action and clarity. Strong judgment and maturity in handling sensitive decisions and stakeholder dynamics. Demonstrates both high standards and pragmatic adaptability.
Working Style: Expected regular travel across APAC entities as needed. Must be comfortable operating with minimal supervision while managing a function critical to business integrity.

About the JobThis role requires a driven and client-oriented team player to shape and elevate the client experience for an exclusive by-invitation membership. The candidate is responsible for managing a curated ecosystem of strategic partners that support the holistic needs of High-Net-Worth (HNW) clients beyond insurance. This role focuses identifying, structuring, and activating partnerships across various domains, ensuring partners are brand-aligned, compliant, and relevant to clients’ needs. The ideal candidate also plans and oversees the execution of events and related partnership activities that align with business objectives and goals through effective marketing. He/ she will ensure the end-to-end delivery of the events for varied audiences and stakeholders.
Key Responsibilities1. Partnership Management and CoordinationManage partnership performance through agreed SLAs, utilization metrics, and customer satisfaction Act as the central liaison amongst partners and internal departments to ensure smooth working relationshipsOwn the client-facing email inbox and website: reroute inquiries, escalate issues, and route bookings promptly
2. Event Marketing and ImplementationDevelop comprehensive event and customer engagement activities aligned with the HNW business objectives, including goals, target audience, budget, and success metricsOrganize end-to-end event execution and marketing including site selection, venue booking, contract management, vendor management, logistics coordination, branding setup, and staffing, marketing coverageManage on-site event operations to ensure seamless execution, including registration, audio-visuals, signage, and client experience

3. Stakeholder CoordinationManage the internal approval process for event and partner budgets, and promotional materials and obtaining timely signoffs from relevant stakeholdersProactively communicate timelines, responsibilities, and progress updates to all stakeholders, ensuring alignment at every stage of the event and partnership lifecycleProvide occasional/ad-hoc support for Great Eastern internal events

We are looking for people whoHas a Bachelor’s degree in marketing, communications or related fieldHas minimum 8 to 10 years of relevant experience in banking or finance industryDemonstrates experience or potential in marketing plus willingness to learnDemonstrates versatility and resiliency to react to changes, navigate ambiguous circumstances and accommodate to changing priorities as they ariseIndependent and demonstrates ability to juggle multiple projects simultaneouslyIs a creative thinker who possesses currency of trends, experiences and aestheticsIs a strong communicator who can shape and craft strong marketing messages with compelling narratives and copy across audiencesHas strong knowledge of marketing disciplines across branding, event management, digital marketing and partnership managementHas experience in hospitality suite activation

How you succeedChampion and embody our Core Values in everyday tasks and interactions.Demonstrate high level of integrity and accountability.Take initiative to drive improvements and embrace change.Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who we areFounded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.
The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.
Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.
In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.
Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability
The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time.
Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast
Asia.Key AppointmentsBalance Sheet Management within Capital Management function of Singlife
Key ResponsibilitiesMatching adjustment portfolio optimizationFocused capital requirement optimizationBuild scenario-based ALM models to support strategic decision-making. Conduct in-depth capital impact analyses under various economic and regulatory conditions.Explore capital relief solutions including financial reinsurance and captive reinsurance.Quantify and assess impact of capital relief solutions, and model/implement these capital relief solutions into BAU process.
Key Decisions within the Role:Provide insights into organisation’s financial position/sensitivities and optimize capital to help drive sustainable growth
Requirements:ExperienceAt least 5 years of actuarial experience in life and health valuationStrong knowledge/experience of Singapore Risk Based CapitalSelf-driven and able to motivate team members to deliver projects on a timely basisGreat teamwork and collaboration with internal and external stakeholders including Finance, Investment Office, regulators, auditors, reinsurers and group officeEducationAcademic: Bachelor’s/Master’s degree in Actuarial Science.Professional Certification(s): Working towards obtaining actuarial qualifications
If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

We are seeking an experienced Technology Delivery Leader to lead the evaluation, strategy, and execution of a core systems transformation across our Reinsurance and Large Commercial Insurance portfolio.
Key ResponsibilitiesAssess and select modern core platforms for Treaty, Facultative, and Large Commercial linesDefine target architecture and migration roadmapLead full lifecycle delivery and phased transition from legacy on-premise systemsSafeguard business continuity, regulatory compliance, and data integrity
Requirements15+ years’ experience, including 7+ years in Insurance/Reinsurance and 3+ years at Director or Head of IT levelProven delivery of a core system transformation or major platform upgradeExperience in Reinsurance (Treaty/Facultative) and/or Large Commercial linesStrong knowledge of policy administration, reinsurance accounting, claims systems, and integration frameworksPractical experience with data migration and hybrid/on-prem environmentsStrong executive stakeholder management and communication skills
PreferredExposure to leading insurance/reinsurance core platformsExperience delivering multi-country or APAC programmes