Main Duties and ResponsibilitiesWe are seeking an enthusiastic and dynamic individual to join us as our Recreation Supervisor for the Resort.The incumbent will be responsible to lead and enhance our guests’ experience with their leadership skills and commitment to provide outstanding service.
Key ResponsibilitiesOversee the daily operations of the Recreation department, including pools, gym, and other recreational activities. Lead, train, and motivate the team to deliver exceptional guest experiences.Design, implement, and evaluate engaging recreational programs and activities tailored to guests of all ages.Interact with guests to promote recreational offerings, gather feedback, and foster a welcoming environment. Address any guest inquiries or concerns promptly and professionally.Ensure all recreational areas adhere to safety regulations and standards. Conduct regular inspections of facilities and equipment, maintaining a clean and safe environment for guests.Control and monitor inventories and materials. Work closely with other hotel departments, such as events and catering, to coordinate activities and enhance the overall guest experience.Maintain accurate records of participation, guest feedback, and program success to report to management and identify areas for improvement.
Job RequirementsDiploma or a Professional Certificate in Recreation Management, Hospitality Management, or a related field.1 – 3 years of experience in recreational management, experience in a supervisory role will be advantageous. Experience in a luxury hotel or resort setting will be advantageous. Strong leadership and team management skills with a proven track record of creating and executing engaging recreational programs.Excellent interpersonal and communication skills, with a customer-centric approach.Certification in First Aid and CPR is preferred.

ResponsibilitiesResponsible for the planning and maintenance of AVL systems in all Attractions (USS, Adventure Cove Waterpark, and SEA Aquarium)Manage and supervise a team to Implement and ensure that all maintenance and repair schedules are accomplished in a safe and timely mannerDevelop and implement a structured Preventive and Predictive Maintenance program and Standard Operating Procedures for the teamOversee spares planning and managing of third-party vendors for selected outsourcing worksPlan OPEX and CAPEX budget.Design, Plan, Procure, and lead system improvement projects
RequirementsDegree/Diploma in Electrical/ Electronics/ Communication/ Computer Engineering/Multimedia and Audio-visual EngineeringMinimum 7 years of supervisory experience in managing the design and installations of Audio- Visual and Lighting. Prior experience working in an attraction or theme park setting preferredStrong working and up-to-date knowledge in AV servers, PC/ NetworkingGood knowledge of PLC/Automation/control would be an advantageAble to perform shift work (day or night) and weekends/public holidays.Able to work at height.

Job Summary We are seeking a skilled and motivated Mechanical Energy Engineer to join our Engineering Team. The ideal candidate will be responsible to execute energy saving projects within the group, analyzing, designing, and implementing energy-efficient solutions to optimize performance and reduce costs. This role involves conducting site supervisions on energy project, energy audits, evaluating systems, and recommending improvements to enhance sustainability and compliance with industry standards. The Energy Engineer will collaborate with cross-functional teams to develop innovative strategies that support our commitment to environmental stewardship and operational excellence.
Key ResponsibilitiesSupport Mechanical Energy Manager / Energy Team on the management & implementation of energy projects. Analyzing, designing, and implementing energy-efficient solutions to reduce energy consumption and costs across facilities Perform detailed energy audits of buildings, systems, and equipment. Design and recommend energy conservation measures (ECMs) and renewable energy solutions Prepare feasibility studies, ROI calculations, and cost-benefit analyses Develop energy management plans; prepare cost estimates, payback calculations, and reports. Work with other sections/departments to ensure alignment with organizational & project goals and energy conservation plan. Ensure that engineering practices adhere to environmental laws, safety standards and Singapore Standards. Drive operational effectiveness and efficiencies improvement through regular review of standard operating procedures, work instructions, work processes and systems technologies. When necessary, support other teams in crisis management.
Required QualificationsDiploma / Degree in Electrical / Mechanical Engineering with relevant experience in facilities system management. Minimum 3 years’ experience in large commercial establishments, with good background in building services and facilities.
Required SkillsPossess good mechanical technical skills and knowledge. Good knowledge on Solar Projects / Implementation plan Experience in BMS / energy management / Facilities Management / Engineering project works is preferred. Excellent troubleshooting skills and customer service skills with attention to details Effective interpersonal communication skills, multi-tasking and time management skills. Broad based experience of computer systems and MSOffice suites to include MSWord, Excel & PowerPoint Team player and ability to promote cross functional collaboration

Job SummaryWe are seeking an enthusiastic team member to support the project management of a themed attraction. This role involves coordinating with internal business units and external stakeholders on technical scopes of work, contract matters, scheduling issues, and ad‑hoc activities. You will play a key role across all project phases to ensure smooth execution, on‑time delivery, and adherence to budget.
Key Responsibilities1. Develop and consolidate tender specifications for the installation of bespoke industrial systems. Familiarity with local forms of contract is an advantage.2. Analyse commercial and technical tender submissions to support internal evaluation and decision-making.3. Lead and manage contract execution for the installation of bespoke industrial systems, ensuring minimal impact on project schedule and budget.4. Support project planning efforts, including schedule analysis and cash flow projections.
Required Skills• High agency and accountabilityDemonstrate strong ownership, holistic problem-solving, and persistence in driving effective solutions even in ambiguous situations.• Strong time managementAble to manage conflicting priorities efficiently while maintaining productivity and attention to detail.• Learning agilityQuickly grasp new concepts related to themed entertainment and apply knowledge effectively across technical and analytical tasks.• Ability to navigate ambiguity and complexityComfortable working in a dynamic environment and able to provide clarity, insight, and progress despite uncertainties.• Functional and technical competencyProficient in reading and interpreting technical drawings and contracts. Capable of conducting technical and financial analyses and preparing clear presentations for stakeholder discussions.
Required Qualifications• A degree in Engineering, Construction Management, Interior Design, Architecture, or relevant practical experience would be advantageous.• Standard work week is Monday to Friday. Flexibility is required as duties may occasionally extend into evenings or weekends depending on project needs.• Site work on active construction sites is required.

Roles & Responsibilities
Manage the full spectrum of payroll processing for approximately 450 employees across two monthly payroll cycles, covering two entities using the payroll systemTabulate monthly salary costs for secondment staff for finance billingCheck and prepare overtime payment staff to be paid on 14th of the following monthFWL cost allocation and adjustment (waiver)CPF submission for entities via CrimsonLogin and CPF websitePrepare payroll general journals to upload into accounting system for monthly accounting end month closingUpload Assist Rider & MSO upon receiving updates from HR into payroll systemAssist input incentives, allowances, and deductions into payroll systemPrepare monthly headcount report for HR and Finance teamAd-hoc items like submission of government paid claims, MOM survey or WICA claim for HR, new join, and resigned staff salariesSet up employee IDs in the accounting system to facilitate accurate and timely e‑claims submissionPerform any other duties as assigned by the HOD/Reporting Officer
Requirements
Minimum Diploma in Accounting or a related fieldMinimum 2 years of payroll experienceKnowledge of payroll systems such as BIPO, EPE, or Timesoft is an added advantageHigh level of accuracy, strong analytical ability and excellent attention to detailExcellent organizational and multitasking skillsProficiency in MS OfficeAble to work under pressure

Job Responsibilities:Culinary Operations & Support:Assist the Chef in overseeing daily kitchen operations, including food preparation, service execution, and quality assurance.Support menu planning initiatives and ensure proper implementation of recipes and standards.Ensure consistency in food quality, taste, and presentation across all service periods.Team Supervision & Development:Supervise, coach, and motivate kitchen team members to maintain high performance standards.Monitor the progress and development of cooks and provide guidance where necessary.Foster teamwork and promote a positive and professional kitchen environment.Food Cost & Inventory ControlSupport inventory management and stock control processes to minimise wastage.Assist in monitoring food costs and ensuring efficient utilisation of resources.Food Safety, Hygiene & Compliance:Ensure compliance with hygiene, HACCP, and workplace safety standards.Enforce kitchen operating procedures and sanitation guidelines.Maintain a safe, clean, and organised kitchen environment at all times.Guest Satisfaction & Service Excellence:Contribute to delivering outstanding guest satisfaction through effective leadership and consistent culinary execution.
Job Requirements:Certificate in Culinary Skills, GCE ‘O’ Level, or equivalent professional qualification.Minimum 5 years of culinary experience. Western Cuisine experience in a hotel/QSR environment will be an added advantagePrior supervisory experience is preferred.Proficient in Microsoft Office applications.Knowledge of HACCP.Good interpersonal, communication, and supervisory skills.Strong leadership and team supervision capabilities.Good operational planning and organisational skills.Sound understanding of food cost control and inventory management.Strong problem-solving and decision-making abilities.Ability to work effectively in a fast-paced, high-pressure environment.Able to perform shift work, and willing to work during weekends/public holidays.

Company DescriptionParadox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.
Role DescriptionThis is a full-time on-site role for Assistant Operations Manager (Food & Beverage) who plays a vital role in the smooth daily functioning of the hotel by coordinating and supervising operational departments including Food & Beverage, Front Office and Security. Act as a key support to the Senior Operations Manager / Operations Manager, this role combines hands-on involvement, supervisory leadership, and a keen eye for details to ensure all aspects of the guest experience meet the highest standards.Designed for individuals with a passion for hospitality and service, this position offers a strong foundation in hotel operations and is ideal for those aspiring to become future hospitality leaders.
Responsibilities:Handle daily operations across Food & Beverage (F&B), Front Office, and Security departments to ensure seamless guest experiences and operational efficiency.Oversee service delivery, team performance, hygiene standards, and setup for events, meetings, and group functionsCoordinate closely with Culinary and F&B teams to maintain timely communication, outlet readiness, inventory control, and presentation standards.Manage check-in/check-out, Service Centre operations, VIP arrivals, and personalized requests, ensuring accuracy and hospitality excellence.Monitor lobby presentation, team grooming, and coordinate concierge functions such as transportation, tours, and special arrangements.Address and resolve guest complaints or special request promptly, escalating when necessary.Supervise security shift activities, ensuring all patrol, surveillance, and emergency procedures are followed in line with safety protocols.Ensure security teams are briefed on VIPs, special events, and high-risk zones; participate in drills and support incident response.Review and act on incident reports, collaborate with relevant teams during emergencies, and assist with enforcing safety and evacuation procedures.Prepare and maintain accurate operational reports and logs for management review.Ensure full compliance with Standard Operating Procedures (SOPs), brand guidelines, and health & safety regulations.Identify service gaps and recommend workflow improvements, supporting the implementation of new initiatives to enhance efficiency and guest satisfaction.Contribute to the training and onboarding of new employees through effective On-the-Job Training (OJT) and continuous support.Perform other duties as assigned by management.

Role OverviewHe/ She will support the development and delivery of strategic partnerships and IP‑led activations that drive visitation, engagement, and vibrancy across Resorts World Sentosa, with a focus on sports, esports, and youth‑driven audiences.
Key ResponsibilitiesSupport the identification and development of strategic partners, including IP owners, media, lifestyle, sports and esports brands and events, aligned with RWS’s visitation and engagement objectives.Manage day‑to‑day relationships with assigned partners to deliver events and activations that drive footfall, on‑site spend, and visibility of resort offerings.Work with partners to plan and execute aligned campaign narratives and programming, leveraging IP collaborations to grow local and regional brand awareness for RWS.Collaborate closely with internal stakeholders across Marketing, Event Business Development, Entertainment, Retail, F&B, and Operations to support end‑to‑end event execution.Project manage joint marketing initiatives, co‑branded content, and partner‑led events across digital, on‑site, and partner channels, ensuring alignment with resort‑wide campaigns and peak periods.Support tracking and reporting of activation performance, including attendance, engagement, partner outcomes, and incremental spend from sports and esports initiatives.Contribute to partnership proposals, pitch decks, and event concepts tailored to sports, esports, and youth audiences.Coordinate administrative and operational aspects of partnerships, including timelines, deliverables, and contracting support, working with Legal and Finance teams.Support the Partnerships team in achieving assigned KPIs related to event attendance, activation effectiveness, and campaign delivery.Support the Partnerships team in achieving assigned KPIs related to event attendance, activation effectiveness, and campaign delivery.
Job Requirements: At least a Bachelor’s degree in Marketing, Communications, Business, or a related field.At least 3-5 years of relevant experience in partnerships, brand marketing, events, sports, esports, or entertainment‑related roles, preferably within hospitality, lifestyle, media, or large‑scale event environments.Proven ability to manage external partners and multiple stakeholders, delivering activations, events, or campaigns end‑to‑end.Strong understanding of IP‑led collaborations and joint marketing models, including co‑branded and partner‑driven initiatives.Experience working cross‑functionally with marketing, operations, commercial, creative, Legal, and Finance teams.Solid project management skills, with the ability to manage timelines, budgets, and competing priorities.Comfortable with performance tracking and reporting, including metrics such as attendance, engagement, and incremental spend.Prior exposure to sports, esports, or large‑scale consumer lifestyle events is highly preferred.

Responsible for performing a wide range of HR duties and functions including recruitment, employee relations, performance management, benefits administration, and other HR-related activities at the entry and administrative level. The incumbent is expected to work together under the guidance of his/her superior to champion the values of the organization, build and maintain positive working relationships with all Employees.
Assist in all administrative and coordination tasks in areas supporting both HR management and learning and development within the HR team.Focus on talent acquisition and hiring, attracting, selecting, and onboarding talented individuals who align with the organization's needs and values.Full spectrum of recruitment including internship managementEnsure proper file housekeeping of documentation in an organized manner both digitized or manual systemAssists in the organization of corporate events such as company’s dinner; corporate trip; family day; employee meeting; social gathering etc.Involved in special projects or new HR initiatives from time to timeAd-hoc duties as assigned from time to timeParticipate in company's sustainability effort for the environment and being an inclusive employer.
Job RequirementsPreferred 1 year of working experience in human resources in the hotel industrySome knowledge of the local labor laws (in Singapore)Basic knowledge of HR related matters/termsFamiliar with use of social media platform with regards to recruitment and engagement activitiesGood networking with hoteliersDiploma or Degree from a recognized tertiary institution

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.
Job DescriptionsOversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)Ensure that departmental standard, policies, and procedures are maintained.Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.Conduct and ensures the neat of appearance of all Front Office team.Participate in company's sustainability effort for the environment and being an inclusive employer.
Job RequirementsDegree or Diploma in Hospitality Management or other relevant qualification is preferred.Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.Commitment to work rotating shift and any day, including weekends and public holidays.Great communication skills, ability to interact with guests, employees and third partiesHigh attention to details.Ability to multi-task and work efficiently in a fast-paced environment.

Main Duties and ResponsibilitiesWe are seeking a detail-oriented and creative Sales and Marketing Coordinator to join our team in Mandai Rainforest Resort by Banyan Tree.Reporting to the Director of Sales, the incumbent will be responsible for supporting our marketing efforts and enhance our Resort’s brand presence. You will help in developing and executing strategies, managing communication channels and promoting our Resort’s unique and special points.
Key ResponsibilitiesDevelop engaging content for various platforms, including social media, newsletters, blogs, and the Resort website, ensuring alignment with our Brand voice and marketing goals.Monitor and manage the Resort’s social media channels, including content scheduling, community engagement, and performance analysis. The incumbent will have to ensure all marketing materials reflect the Resort’s brand standards and ensure it is consistent across all channels.Assist in planning and executing marketing campaigns to promote special events, packages, and services, tracking their effectiveness through metrics and reports.Conduct market research to identify trends, competitor activities, and potential opportunities for growth, presenting findings to the marketing team.Assist in the planning and promotion of Resort events, including press releases, invitations, and on-site marketing materials. You will be coordinating with external vendors, like printers, to create marketing collateral and promotional items.Job RequirementsDegree or Diploma in Marketing, Communications, Hospitality Management or a related field.Minimum 1 years’ experience in a similar capacity, preferably in a luxury hotel or resort.Excellent interpersonal skills, coupled with a well ingrained sales & service mindsetPossess a creative mindset with the talent for crafting engaging content and campaigns.Excellent written and verbal communication skills with a strong attention to detail.Proficiency in social media platforms and marketing tools.

Job description:Job Responsibilities:Provide technical assistance (Mechanical) to all business units to achieve Company goalsAssist the Engineering Section Head with the implementation, organization, and supervision of Mechanical improvement works, to ensure that all Mechanical facilities resort-wide are in compliance with code requirements and good engineering practicesReview and ensure installation as per design / as-built drawings / submission plansPerform design calculations on mechanical systemsReview existing mechanical design and system enhancement work.Review facilities systems operation, maintenance and installed capacity to achieve operation efficiency and reliability centered maintenance plan.Prepare scope of work, specifications and tender document on Mechanical related improvement works for compliance with code requirements.Plan and develop audit plan on Mechanical facilities systems audit.Assist on Green Mark Certificate ProjectReview and benchmark IR facilities systems best practices and submit improvement plan.Capex and Opex budget planning and controlTo work with FM&E operation / Maintenance team to ensure operational / maintenance needs are addressed at the design stage.To work with Building Enhancement Team and Project Team on any technical matterEnsure selection of equipment and products align with company sustainability goalProvide accurate, complete and on time budgetary pre-cost estimate (+15%)Responsible for design, schedule, supervision, installation and T&C of FM&E improvement projects Ensure full and complete project documentations (OMM , T&C reports and as –built etc)To complete vendor evaluation for assigned projectsTo ensure documentation distributed to respective partiesTo evaluate suitable consultancy service for the projects To track and ensure authorities submission are made on timeResponsible for design briefing to BUs and FM&E and get an endorsement before tenderTo follow-up with vendor on DLP and ensure system recovered on time without business impactEnsure appointed consultant carry out detailed and cost effective design before tender and proposed design meets RWS internal budget agreementTo acquire depth knowledge on site FM&E system and its impact to businessIntroduce new and latest technology that will help to improve productivity
Job RequirementsDiploma/Degree in Electrical/Mechanical Engineering with relevant experience in facilities system design and management.Minimum 5 - 10 years' experience in large commercial establishments, with a strong background in operation, maintenance, engineering, and project management of building services and facilities.Excellent troubleshooting skills and customer service skills with attention to detailsEffective interpersonal communication skills, multi-tasking and time management skills.Broad based experience of computer systems and MSOffice suites to include MSWord, Excel & PowerPointPossess strong knowledge on green mark certification on latest BCA requirementTeam player and ability to promote cross functional collaboration.

Job description: To drive sales growth in the MICE (Meetings, Incentives, Conferences, and Events) segments.
Key responsibilities include: Sales Development: Propose and implement approved targeted sales strategies to optimize revenue from attractions, hotels, and MICE partnerships, ensuring alignment with business objectives. Client Relationship Management: Foster and maintain strong relationships with key clients, including travel agencies, corporate accounts, and MICE organizers. Lead Generation & Conversion: Identify and secure new business opportunities, converting leads into sales. Market Research & Analysis: Conduct market research to identify emerging customer trends, competitor activities, and opportunities for business growth across MICE sectors. Sales Reporting & Performance Tracking: Monitor sales performance, track key performance indicators (KPIs), and generate regular reports to keep management informed and ensure targets are met. Negotiation & Contract Management: Lead contract negotiations, manage agreements, and ensure timely follow-up to close sales and drive revenue growth. Client and Stakeholder engagements: Plan scheduled meetings and engage with clients, partners, or stakeholders to achieve desired outcomes.
Job Requirements Degree or Diploma with strong commercial acumen At least 2-3 years of sales or commercial experience Strong knowledge of MICE or tourism industry in a similar role will be an advantage IT savvy & digitally versatile, with a keen interest in the constantly evolving consumer buying behaviors. Team player and able to work with various stakeholders. Possesses strong interpersonal and communication skills Highly numerate, adaptable, and goals-driven individual Open to travel

Job description:
Job Summary The Energy Engineer supports the Energy Team in managing daily energy operations, driving energy efficiency initiatives, and ensuring optimal utility performance across the organisation. The role involves conducting energy audits, analysing utility data, planning and executing Energy Efficiency Improvement Projects (EEIP), and supporting compliance with environmental and safety standards. The Energy Engineer also collaborates with various departments to implement energy-saving solutions and improve overall operational effectiveness. Key Responsibilities Support the Energy Team in managing day-to-day energy-related matters. Oversee Metering Management and Utilities Management, including monthly utilities accruals for Business Units. Plan, budget, prepare tender documents, award, and execute Energy Efficiency Improvement Projects (EEIP) to meet project timelines and objectives. Analyse, design, and implement energy-efficient solutions to reduce energy consumption and cost across facilities. Conduct detailed energy audits of buildings, systems, and equipment. Analyse utility bills, identify trends, anomalies, and opportunities for energy savings. Develop and recommend energy conservation measures (ECMs) and renewable energy solutions. Prepare feasibility studies, ROI assessments, and cost-benefit analyses for proposed projects. Develop energy management plans, including cost estimates, payback calculations, and reports. Collaborate with internal departments to ensure alignment with organisational goals and energy conservation plans. Track and allocate monthly utilities bills to Business Units. Ensure engineering practices comply with environmental laws, safety regulations, and Singapore Standards. Drive operational effectiveness by regularly reviewing SOPs, work processes, and system technologies. Provide support to other teams during crisis management situations when required.  Required Qualifications Degree in Electrical Engineering, Mechanical Engineering, or a related discipline. Minimum 3 years of relevant experience in facilities management, building services, or engineering operations within large commercial establishments. Possess Singapore Certified Energy Manager (SCEM) or Green Mark Accredited Professional (GMAP) certification. Experience in energy management, BMS systems, control engineering, facilities engineering, or related project work is preferred.  Skills Strong analytical and troubleshooting skills. Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Effective communication skills, with the ability to collaborate across teams. Strong organisational, multi-tasking, and time-management skills. Detail-oriented with strong customer service mindset Able to work effectively as part of a cross-functional team. Experience preparing tender documents, managing project budgets, or conducting feasibility studies. Knowledge of renewable energy solutions and energy conservation technologies will be an added advantage.  

Main Duties and ResponsibilitiesWe are seeking an accomplished Assistant IT Manager to join our team in Mandai Rainforest Resort by Banyan Tree.
As part of the team, the successful candidate will play a pivotal role in setting up, maintaining and enhancing the Resorts' IT systems. The candidate will be responsible for ensuring the operational stability and high service availability of our systems, for both guests and internal stakeholders.
Key ResponsibilitiesWorking with the IT Manager, the incumbent will set up and ensure that the Resort's IT systems, including our Hotel Management System, are updated based on the current release as guided by our corporate office.Manage any IT issues and pro-actively resolve them to minimize any downtime for guests and/or internal stakeholders. In performing this role, the Assistant IT Manager is to work with the IT Manager to recommend any improvements because of the occurrence.Assist the Resort’s guests with any system or technical-related matters. The incumbent would need to liaise with the Front-of-House team to respond to any guest-related IT requests.Ensure that our systems are protected by the necessary security procedures and protocols, including the timely revision of user access right and passwords for both the PMS and PC Network systems.Provide regular management reports and document all system activities (e.g. Maintenance Logs, Data Change Logs).Ensure the accuracy and computer audit trail of daily and monthly financial reports.
Job RequirementsPossess a Degree, Diploma or equivalent professional qualification in Information Technology or a related field.At least 4 to 6 years of relevant IT experience, in a similar capacity. Proven track record in a similar hotel.Prior experience as part of a pre-opening team for a Resort will be an advantage.Excellent interpersonal and communication skills.

The Dive Specialist of Dive Operations is responsible for the cleaning of the marine animal habitats, as well as conducting dive programs for both team members and guests.
Job Responsibilities:Dive Operations: Ensure that team members always follow Dive SOPs and Corporate Compliance guidelines. Ensure and maintain the cleanliness of dolphin habitats and large habitats by performing daily siphoning of debris/waste and cleaning of acrylic panels in these habitats. Conduct periodic inspection and maintenance of dive equipment. Service and repair dive equipment regularly where required. Maintain accurate and up-to-date dive logs on all dive training and dive activities. Dive Programmes: Conduct dive programs for team members and guests, focusing on dive safety, equipment maintenance, and guest satisfaction. Perform as dive guide for all dive programs.
Job Requirements:Possess SCUBA certification (Divemaster & above). Able to provide high standards of guest services. Confident to work in an aquatic environment. Able to perform shift work, including on weekends and public holidays.

Job ResponsibilitiesDeal games and provide friendly customer service and ensure maximum games security.Handle, check and observe player ratings at gaming tables.Ensure compliance with all statutory requirements, established policies, standard operating procedures, internal controls & service standards.Assist patrons with information related to the playing of games, rules of approved games and information on casino floor promotion events.Assist in collecting feedback for gaming-related loyalty programmes or surveys on the casino premises for better customer service delivery.Perform payout-related computations with speed and accuracy.Perform all other ad-hoc assignments as and when required.Job RequirementsMeet the relevant Regulatory Authority’s statutory requirement of minimum 21 years of age.Minimum GCE `N' level or an equivalent qualification.Comfortable working in a fast-paced casino environment.Possess excellent customer relations, interpersonal and communication skills.Ability to stay calm under pressure and capable of managing multiple tasks simultaneously.Willing to work rotating shifts, including weekends and public holidays.No experience required as training will be provided. Candidates with prior relevant experience may be considered for the Senior Croupier position.

Job SummaryThe Assistant Director/Director (RWS Unified App) will lead the strategy, development, and optimisation of RWS’s Unified App — a single digital gateway integrating Loyalty, Attractions, Hotels, Dining, Retail, Events and future ecosystem partnerships.
This role is accountable for transforming fragmented guest touchpoints into a seamless, data-driven, commercially optimised super-app experience that drives:Incremental revenueCross-BU conversionMember engagement & retentionOperational efficiencyData centralisation & personalisation
Key Responsibilities1. Product Strategy & RoadmapResponsible for the Unified App vision and roadmap aligned to RWS 2.0 transformationPrioritise features based on commercial impact, guest friction points, and cross-BU valueLead phased rollouts (MVP → optimisation → ecosystem expansion)
2. Cross-BU OrchestrationAct as single digital orchestrator across Attractions, Hotels, F&B, Retail, MICE, Gaming (where applicable)Align stakeholders on feature requirements, funding model, and governanceResolve conflicts across BU priorities to protect unified UX integrity
3. End-to-End Guest Journey DesignMap and optimise digital Customer Journey (Attractions, MICE, Season Pass, Premium/VIP, Tour Groups)Integrate ticketing, reservations, mobile key, parking, loyalty earn/burn, concierge, paymentsReduce friction across pre-arrival → in-resort → post-visit stages
4. Commercialisation & Revenue UpliftDrive incremental revenue via:- In-app cross-sell & upsell- Dynamic bundles- Personalised offers- Sponsored placements / media monetisation- Loyalty gamificationBuild business case models (ROI, CAC reduction, LTV uplift)
5. Data, CRM & PersonalisationPartner with IT & Data teams to:- Centralise guest profiles- Enable 360° view across gaming & non-gaming (subject to regulatory approvals)- Deploy AI-driven recommendation enginesEstablish app engagement KPIs (DAU/MAU, conversion, retention)
6. Technology & Vendor ManagementLead product development with IT, external agencies, and system integratorsOversee UX/UI design standardsEnsure scalability, security, and regulatory complianceManage app store optimisation & release cycles
7. Governance & Operating ModelEstablish feature intake & prioritisation frameworkCreate funding & cost allocation model across BUsDefine digital product governance structureServe as the primary liaison to the Steering Committee, ensuring:- Clear decision-making cadence- Transparency on progress, risks, and dependencies- Alignment between strategic intent and execution
Key Requirements8–15 years in Digital Product, Super App, Loyalty Ecosystem or Integrated Resort tech environments.Experience building or scaling unified ecosystem apps for large, complex consumer-facing organisations with multi-service platforms and integrated digital ecosystems.Proven track record launching high-traffic consumer mobile apps.
Technical & Commercial SkillsStrong product management capability (Agile, Scrum, MVP prioritisation)Deep understanding of:- Loyalty mechanics- CRM integration- Payment ecosystems- API architecture- Omnichannel attributionStrong commercial acumen — able to translate feature roadmap into EBITDA impact
Leadership & Stakeholder SkillsExperience influencing C-suite and multi-business unit stakeholders.Ability to balance tech constraints with commercial ambition.Strong cross-functional diplomacy.Comfortable navigating complex matrix organisations.

Heritage Collection (Singapore) Hospitality Management Graduate Programme
We are looking to nurture our next generation of hospitality leaders!
About Us:Heritage Collection is a homegrown boutique hotel management group which started in 2011. Living up to our namesake, we are dedicated to preserving Singapore’s rich history and culture by making our heritage districts relevant for future generations. For us, relevance is achieved by a pragmatic balance of heritage conservation and innovation.
About this role:This is an exciting opportunity for aspiring individuals to gain hands-on experience post-graduation. You do not need to have a background in hospitality but you must at least be interested to learn about the industry.Our goal is to identify and nurture young talents passionate about business development. Upon successful completion of the Management Graduate Programme, you will be offered junior management positions with opportunities to grow within the company and/or the Group.
At its core, our Management Graduate Programme seeks to add to our current pool of leaders for future succession planning.
Management Graduate Programme:Follow a 12-month development plan created for the Management Graduate Programme.Rotate through different departments, including Operations, Hotel Technology and Sales & Marketing to learn how the different departments collaborate to ensure the smooth functioning of the hotel.Shadow and work alongside experienced seniors to gain hands-on experience.Contribute to special projects and initiatives aimed at improving guest experiences.Work closely with mentors to develop skills in leadership, problem-solving, and decision-making.Gain a deep understanding of hotel operations and management and develop a strong foundation for a successful career in business management.
Qualifications you need to possess:Bachelor's degree.Excellent communication and interpersonal skills.Ability to present ideas in a systematic and logical manner.Ability to work in a fast-paced, team-oriented environment.
Benefits:5-day work week.Very competitive compensation package starting at $4,000 for suitable candidates.Comprehensive training under a mentorship programme.Opportunities to be trained in our New York officeCareer advancement within the organization.
How to apply:Interested candidates MUST email their resume and explain succinctly their interest in the position and why they are a great fit for Heritage Collection. Candidates who do not complete this step will not be considered.
Please send your application to hr@hericoll.com with the subject line "Hospitality Management Graduate Programme Application".
**Only shortlisted candidates will be contacted.

Heritage Collection (Singapore) Hospitality Projects Management Graduate Programme
We are looking to nurture our next generation of hospitality leaders!
About Us:Heritage Collection is a homegrown boutique hotel management group which started in 2011. Living up to our namesake, we are dedicated to preserving Singapore’s rich history and culture by making our heritage districts relevant for future generations. For us, relevance is achieved by a pragmatic balance of heritage conservation and innovation.
About this role:This is an exciting opportunity for aspiring individuals to gain hands-on experience post-graduation. You do not need to have a background in hospitality but you should have familiarity with facilities management, project management and or construction-related work.
Our goal is to identify and nurture young talents passionate about business development. Upon successful completion of the Management Graduate Programme, you will be offered junior management positions with opportunities to grow within the company and/or the Group.
At its core, our Management Graduate Programme seeks to add to our current pool of leaders for future succession planning.
Management Graduate Programme:Follow a 12-month development plan created for the Management Graduate Programme.Rotate through different teams, including A&A Projects, Refurbishments and Ops/Facilities Management to learn how the different departments collaborate to ensure the smooth functioning of the hotel.Work closely with mentors to develop skills in leadership, problem-solving, and decision-making.Assist in the preparation of project specifications, timelines, and scope documents.
During your rotations, you will:Learn to manage a team of in-house techniciansCoordinate project meetings, communicate with stakeholders, contractors and suppliers, and ensuring alignment on deliverables.Work with and learn from professional consultants like architects, structural and M&E engineers retained by the company for the projectTrack project progress, managing the budget and schedule, and preparing weekly project reports for senior management.Learn about shophouse conservation and other safety requirements.Oversee quality assurance to ensure that renovation works meet expectationsAid in vendor procurement processes and identifying potential project risks. 
Qualifications you need to possess:Bachelor's degree in Real Estate and Facilities Management, Architecture, Engineering or a related fieldExcellent communication and interpersonal skills.Ability to present ideas in a systematic and logical manner.Ability to work in a fast-paced, team-oriented environment.
Benefits:5-day work week.Competitive compensation package starting at $4,500 for suitable candidates.Comprehensive training under a mentorship programme.Career advancement within the organization.
How to apply:Interested candidates MUST email their resume and explain succinctly their interest in the position and why they are a great fit for Heritage Collection. Candidates who do not complete this step will not be considered.
Please send your application to hr@hericoll.com with the subject line "Graduate Programme for Hospitality Property Development and Facilities Management".
**Only shortlisted candidates will be contacted.