HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
ConciergeSummary of ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:Assist guests in limousine bookings, tours, golf, restaurant, flight booking, reconfirmation and making changes.Handling of Mail and Message and Lost & FoundMaintaining of brochures of hotel chain as well as places of interestManage administrative matters pertaining to their respective shiftEnsure LQA service standards are in practice as set by the hotel at all timesProvide prompt, knowledgeable assistance and information to guests at all timesInvolvement in the pre-arrival arrangement, eg. Birthday decorations, honeymooners, anniversaries etc.Assist guest with local and foreign governmental rulings, immigration customs visas requirementAble to provide information and is fully conversant with Singapore’s places of interests, commercial centersFamiliar with hotel computer interface, property management systems and internet accessHandling and investigation of guest requests/complaintsEnsure grooming standard set by the hotel at all timesHandle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service
Qualifications:Minimum 2 years experience in the service industryKnowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel’s computer systemFocused on customer service, detail oriented in training, development and performance managementResponsive to continuous challenges and open to making changes to achieve targeted resultsBuild partnerships with other departments to ensure that guests’ needs are attended to promptlyMust have a friendly and engaging service attitudePossess good guest relations skills, confident, clear EnglishInterpersonal skills to deal with guests and colleague issuesPossess drive, initiative and must be able to work independently

Description:
At PARKROYAL COLLECTION Marina Bay, our people are the heart of our hospitality. We are looking for a Manager, People & Culture who believes that great workplaces don’t happen by chance — they are intentionally built.
This role is suited for someone who is people-focused, progressive in their thinking and passionate about shaping workplace culture. You will play a key role in strengthening our employee experience, supporting leaders, and building better ways of working across the hotel.
This role will support the Director, People & Culture in tasks assigned, including special projects, HR initiatives, and ad hoc assignments.
Duties and Responsibilities:
Culture & Employee Experience
Champion a people-first culture that supports engagement, inclusion and collaboration.Drive initiatives that enhance the employee experience across the associate lifecycle.Partner with leaders to strengthen team culture and foster a positive and respectful workplace.
People Partnering
Work closely with department heads to provide practical and progressive HR guidance on people matters.Support leaders in performance conversations, team development and engagement strategies.Act as a trusted partner to managers in navigating people challenges and opportunities.
Talent & Development
Support talent acquisition and onboarding to attract and retain great talent.Mentor and guide junior People & Culture team members where applicable.Encourage a culture of learning, growth and continuous improvement.
Operational Excellence
Ensure HR processes are administered accurately and with strong attention to detail.Maintain compliance with company policies and employment regulations.Continuously review existing practices and identify opportunities to improve efficiency and effectiveness.
Requirements:Degree in any discipline.Several years of HR experience, ideally in hospitality or service-oriented environments.Supervisory experience preferred.A people-focused mindset and genuine passion for hospitality.Someone who is dynamic, forward thinking and highly motivated.Meticulous with strong attention to detail.Collaborative team player who enjoys coaching and nurturing junior colleagues.Strong communication skills and the ability to build trusted relationships with stakeholders.Comfortable working in a fast-paced environment and adapting to change
What We Offer?A vibrant and inclusive work environment within Singapore’s first “Garden-in-a-Hotel.”Opportunities for career growth and development within Pan Pacific Hotels Group.Employee wellness and sustainability-focused initiatives.Associate discount when dining at any F&B outlets within Pan Pacific Hotels Group.Associate discount when staying at any Pan Pacific Hotels Group properties worldwide

Company DescriptionParadox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.
Role DescriptionThis is a full-time on-site role for Director of Sales & Marketing at Paradox Singapore. The role will provide positive leadership, innovative ideas, and strategic direction across Sales & Marketing Department for Singapore and Cluster / Corporate Office.
Responsibilities:Responsible for developing the commercial business plan for the hotel to drive the top line revenue for the hotel.Create and implement hotel-level tactical sales plans.Analyze current and potential market and sales trends towards activities to maintain and increase market share through increased business volume and rate.Create and implement tactical marketing activity to generate short-term revenue and strategic marketing activity to profitably position the hotel for long-term success as well as manage the sales & marketing budget that supports all initiatives.Identify opportunities to increase on-going and additional revenue streams and create value by challenging existing processes, encouraging innovation, and driving necessary change.Act as the hotel's voice of the customer and communicate key issues/concerns to the management. Provide resolution to address it. Develop and implement key segment strategy & managing key accounts (both existing & target) to drive performance in all market segments.Organize, plan, and implement customer engagement activities to develop new and existing accounts.Coach and direct the Sales & Marketing team to achieve success. Develop sales goals for the team to achieve budget & market share targets.Set expectations of performance for the team, assumes responsibility for work objectives; initiate, focus, and monitor the efforts of the team toward the accomplishment of goals; proactively acts and goes beyond what is required.Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve planned goals.Provide guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Evaluate the performance of the department and make sure that evaluations are done in line with the company guidelines.Identify training needs, develop improvement plan, coaching, and discipline of staff accordingly.Participate in interviewing, recruiting, hiring, and training qualified candidates.Active oversight of all marketing activities for better customer acquisition and enhance customer journey. Including content creation, analytics and preparing seasonal tactical plans for the hotel.Develop communications in key markets and build a strong reputation to acquire new and repeat business.Capitalize on all channels and adjust channel priorities as necessary to drive business and achieve optimal mix.Develop strong community and public relations by maintaining property participation in local, regional, and national trade shows, client events, and other client related activities as required.Responsible for the annual management and monthly departmental forecast and budget to meet the business objectives.Participate in the preparation and delivery of monthly/quarterly/annual business reviews.Participate in Weekly Sales, Revenue, Weekly Forecast Meetings and ensure that any action for the Sales and Marketing teams is well executed.Be commercially aware of the market trends and business climate, keeping abreast of the political, economic, social, technological, environment and legal changes that impact on the business.To perform any other duties that may be assigned by the Management.

Job SummaryWe are seeking a strategic HR leader to drive workforce transformation and build future-ready people agenda.
Key Responsibilities
Compliance & GovernanceEstablish and oversee HR compliance frameworks aligned with local labor laws and corporate policies.Ensure regular audits, risk assessments, and reporting mechanisms are in place.Advise leadership on regulatory changes and HR risk mitigation strategies.
Payroll ManagementLead end-to-end payroll operations ensuring accuracy, timeliness, and statutory compliance.Ensure proper controls, reconciliation, and reporting standards.
Policies & FrameworksDevelop, review, and implement HR policies aligned with business strategy and legal requirements.Ensure consistency, clarity, and communication of policies across the organization.Drive policy governance and periodic updates.
HR Systems (SAP SuccessFactors)Oversee implementation, optimization, and governance of SAP SuccessFactors modules.Partner with IT to ensure system integration, data integrity, and reporting capabilities.Drive digital HR transformation and automation initiatives.
Manpower Planning & BudgetingDrive workforce planning strategies aligned with business growth and transformation goals.Oversee headcount planning and HR budgeting cycles.Utilize data analytics to provide insights and forecasting.
PartnershipEstablish and manage strong external partnerships that directly support organizational and business objectives.
Crisis Management & Business ContinuityDevelop and lead HR crisis management frameworks and response strategies.Ensure workforce readiness and resilience during disruptions.Coordinate with leadership on contingency planning and communication.
Workforce TransformationLead organizational transformation initiatives including restructuring, reskilling, and change management.Drive future-of-work strategies, including digitalization and workforce agility.Champion a culture of continuous improvement and innovation.
Key RequirementsBachelor’s degree in Human Resources, Business Administration, or related field.At least 15 years of progressive HR experience, including senior leadership roles.Experience in large, complex, or multinational organizations preferred.Strong knowledge of labor laws, compliance frameworks, and governance.Deep expertise in payroll operations and HR service delivery.Proven experience managing SAP SuccessFactors or similar HRIS platforms.Strong track record in workforce planning, budgeting, and analytics.Experience leading large-scale transformation and change initiatives.Experience in digital HR transformation initiatives.Ability to lead high-performing teams in dynamic environments.
Leadership & CompetenciesStrategic thinker with strong business acumen.Excellent stakeholder management and influencing skills.Strong analytical and decision-making capabilities.High resilience with experience in crisis and ambiguity management.

Job Purpose:You will be responsible for Mechanical & Electrical (M&E) services design proposals for building and infrastructure projects which will encompass conducting feasibility studies, conceptual design, drafting of technical specifications, budgeting, programming, procurement, design review, troubleshooting and resolution of technical issues. The incumbent will be required to work with internal and external stakeholders, Authorities and Services providers, Contractors and Consultants, to review and provide technical solutions with the objective of achieving quality deliverables, compliant products and value-for-money outcomes. In addition to the competency in Electrical Engineering, you are also expected to have a general knowledge on Mechanical and Hydraulics systems.
You will be required to oversee implementation of the infrastructure and building development projects from inception to completion. As an integrator for project development, you will plan and deliver development projects within budget, on time, meet the intended purpose, with good safety record and with minimum disruption to existing businesses, operations and guests.
Candidates should be familiar with the prevailing codes and regulations requirement. Candidates shall possess knowledge on BCA Greenmark knowledge. Candidates who possess knowledge on Greengov.sg guidelines and familiar with BCA greenmark frameworks will have an added advantage. This knowledge is beneficial for ensuring that project proposals and implementation align with relevant sustainability and environmental standards, supporting the organisation’s commitment to responsible and compliant practices.
Key Responsibilities:
Understand and identify the conditions and constraints in Sentosa environment and propose feasible engineering solutions. Prepare scope of work, design and technical specification for calling of tender for consultancy study and/or construction project. Provide technical evaluation on tender submission for consultancy study and/or construction project. Manage, review and provide constructive engineering inputs to consultants and/or contractors. Provide professional advice to the project team. Work with all internal stakeholders, consultants and contractors to achieve quality, cost effective, on schedule and maintainable engineering solutions. Performs other engineering roles including technical support to other divisions, new engineering initiatives, ad hoc site inspection and meeting etc Performs roles and assignments as given by the supervisor or management
Requirements:
Good oral communication and report writing skill. Degree in Electrical Engineering recognized by PE Board. Minimum 10 years with relevant M&E experience in design development from feasibility studies to implementation of complex building and infrastructure projects. A team-player and is able to work independently as well. Good understanding on the cost of M&E system to facilitate budgeting needs. Possess a practical mindset, “can-do” attitude and hands-on approach to work. Strong in people management and have experience in leading a team of engineers Well-versed with the latest local statutory and regulatory requirements. Strong knowledge of electrical and ELV system design and supervision for commercial and infrastructure. Possessed general knowledge of mechanical system such as ACMV as well as in Fire protection system, plumbing, sanitary and gas. Good knowledge in Sustainability measures in the Built Environment. Experience in integrated building services coordination Candidates certified as Green Mark Accredited Professional (GMAP) or Green Mark Manager (GMM) will be preferred, though not essential.
This is a 3-year contract with the possibility of renewal.

The Senior Manager, Programme Management is responsible for driving the end‑to‑end programme portfolio within RWS Attractions (Universal Studios Singapore, Singapore Oceanarium and Adventure Cove Waterpark) to support commercial goals, attractions experience and brand vision. The role requires close collaboration with internal and external stakeholders to develop compelling offerings, ensuring successful go‑to‑market execution, and optimising programme performance through data‑driven insights.
Responsibilities:Programme Creation:Lead the creation and enhancement of programmes across the 3 attractions to drive revenue, visitation, and guest engagement. Develop programme proformas and pricing models to validate commercial viability.Collaborate with cross‑functional teams to ensure programmes are operationally viable and meet guest expectations.
Programme Launch & Marketing:Lead launch plans with Marketing, Sales, Operations, and IT to ensure timely and effective roll‑outs. Support the development of marketing materials, product narratives, and go‑to‑market strategies to promote programme awareness. Deliver product knowledge training and updates to sales teams and frontline staff to support conversion and accurate positioning.
Programme Sales Analysis & Execution:Monitor programme sales performance, attendance, and revenue against targets, analyse trends and identify opportunities to drive programme sales for the 3 attractions.Gather consumer insights and feedback to enhance programme quality and guest experience.Work closely with internal teams to address customer enquiries, resolve operational challenges, and ensure consistent service delivery.Prepare regular performance dashboards and management reports with recommendations for improvement.Ensure that revenue and attendance targets of the business unit are consistently met or exceeded.
Business Development:Utilize data-driven insights to refine and analyze performance to identify trends, insights, and areas for improvement to enhance products and programmes offerings.Work with internal teams to co-develop marketing materials and campaigns to amplify awareness about our programmes and experiences.Coordinate promotional events and initiatives to drive bookings.
Leadership:Lead and develop the Programme Management team to deliver programmes successfully and achieve commercial and operational KPIs.Provide guidance and support to team members to ensure effective cross‑department collaboration and smooth programme implementation.
Requirements:Bachelor’s degree in Hospitality, Marketing, Business Administration, Education or a related field.Minimum of 8 years of experience in commercial, business development, sales and marketing, or a related field.Strong leadership and management skills, with a proven track record of effectively leading teams and driving results. Strong business acumen skills with the ability to convert interests and drive visitorship for our programmes and experiences.Demonstrated success in managing product and programme development and promotional strategies, preferably in the Attractions, Tourism or Education industries.Candidates with strong network in the Attractions, Tourism or Education industries, or experience in leading and managing the development and execution of programmes and experiences are preferred. Strong understanding of account/customer relationship management with good communication and interpersonal skills.Proactive mindset and initiative in driving projects and strategies forward.Proven capability to work collaboratively across departments and with external partners.Proficient in using Microsoft Office Suite.

Primary Responsibilities:Assist guests with enquiries and requests.Perform meet and greet in the lobby and in-room registration.Perform check-in and check-out for hotel guests in the most professional and efficient manner.Work and coordinate with other departments to satisfy guest requests/complaints.Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service.Seek and devise new initiatives to enhance the overall guest experience.
Requirements:Minimum Diploma in Hotels/Hospitality Management or its equivalent .Minimum 3 years’ experience in the Hotel industry, preferably in 5-star hotels.Good technical knowledge of Front Office and Guest Services operations.Good interpersonal, communication and supervisory skills.Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint.

The Senior Manager, Entertainment Safety & Compliance is responsible for leading, developing, and overseeing all safety, health, and regulatory compliance programs across the Attractions and Destination Experience Entertainment portfolio. This role ensures that the teams in Entertainment Creative, Entertainment Technical, and Entertainment Operations design, build, rehearse, and deliver experiences that meet the highest standards of guest, cast, staff and contractor safety. The position serves as the key safety authority for entertainment‑related shows, attractions, immersive experiences, special events, and large‑scale destination activations. The Senior Manager partners closely with internal stakeholders and external regulatory agencies to establish a proactive safety culture and ensure all activities adhere to legal, corporate, and industry best‑practice requirements.
Job Requirements
Safety Strategy & Governance:Develop and implement a comprehensive Entertainment Safety & Compliance strategy.Establish safety governance frameworks, SOPs, risk‑management protocols, and compliance standards for all entertainment experiences.Lead continuous improvement efforts aligned with industry codes, ISO standards, and corporate safety policies.Identify trends in national and international safety legislation and practices, so as to develop strategies for adoption and improvement of current work processes.
Risk Management & Compliance:Oversee the process of risk assessments and hazard identification, development of Safe Work Procedures (SWP) and other safety mitigations for all entertainment offerings.Ensure compliance with relevant and applicable local and international regulations, standards and best practices related to entertainment safety standards (e.g., rigging, pyrotechnics, SFX, automation). Work with other safety teams (with specific expertise in fire, structural, electrical, and building codes, etc) to develop safe practices for applicable Entertainment activities. Plan and conduct regular and ad-hoc safety audits and inspections. Lead incident investigations, and corrective action follow‑up.
Creative & Production Safety:Partner with Entertainment teams to develop a culture whereby safety is embedded early in concept design, story development, and production planning.Review initial event and show concepts, and detailed technical, scenic and set, and costume and prop designs for any safety risks (including build up, and activities affecting guest, cast and operating staff).Develop guidance and processes for safe management of technical setups, rehearsals, technical runs, and show and event operations. Develop protocols for guest safety (working with relevant teams), including guest placement, crowd control measures, venue occupational limits and evacuation plans, and safe ingress and egress routes.
Technical & Operational Safety:Oversee safe operation and maintenance of entertainment technical systems – including rigging, lighting, audio, video, special effects, and scenic elements.Develop and ensure Entertainment Operations teams follow safe operating procedures for daily show operations, guest control management, and emergency response readiness.Develop and implement competencies, training, and certification programs for technical and operational cast.
Emergency Preparedness & Response:Lead show‑specific emergency planning including safe stoppage drills, contingency planning, evacuation procedures, performer rescue plans, and high‑risk activity protocols.Coordinate emergency drills, crisis simulations, and response training for Entertainment teams.Serve as point of contact for resort wide crisis and incident response and after‑action reviews.
Stakeholder Engagement & Leadership:Provide leadership, coaching, and guidance to cross‑functional Entertainment teams.Develop safety briefing documents/guidelines to inform external parties of RWS expectations for safety management of outsourced suppliers for events and other entertainment products. Champion a culture of safety by influencing behavior, building awareness, and promoting accountability at all levels.
Job Requirements
Bachelor’s degree in Safety Management, Occupational Health and Safety, Engineering, Technical Theatre, Production, or related field. Professional qualifications (certificate) issued by national or international Safety authorities on safety related matters. Minimum 8 - 10 years of experience as a Safety Officer in entertainment, attractions, live events, theme parks, or venue operations with clearly defiend safety leadership responsibilities.Experience managing safety across creative development, live entertainment production, technical systems, and operations.Strong understanding of entertainment technical systems (rigging, SFX, automation, staging, electrical safety) and scenic construction.Knowledge of workplace safety regulations, fire/life safety codes, and international entertainment safety standards and frameworks.Experience conducting risk assessments, incident investigations, and root‑cause analysis.Excellent stakeholder management, communication, and influencing skills.Ability to work in complex, fast‑paced, creative environments with tight timelines.Strong decision‑making abilities, especially under pressure or during live operations.

HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Head Mixologist, Anti:Dote
Summary of Responsibilities:Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
Bar Operation and Beverage ProductionPrepare the bar counter and mise-en-place according to the assigned work station before the start of operational hours.Design and create the cocktail menu and beverage program in alignment with the bar’s concept.Present the cocktail concept and beverage program to the Director of Food and Beverage.Introduce sustainable practices and ingredients into the cocktail and beverage menu.Conduct market surveys and research to enhance the current product offerings.Establish and nurture relationships with top bars across Asia and the Middle East, working towards guest shifts and regional collaborations.Implement periodic and seasonal updates to the menu.Operate advanced bar equipment and ensure the implementation of sustainable practices.Manage stock requisition, collection, replenishment, and disposal of used stock.Conduct daily stock inventories.Ensure all beverage production complies with outlet standards and recipes, maintaining the highest quality and freshness.Identify opportunities to upsell and enhance the guest experience.Maintain efficiency in bar counter work, pantry, and service preparations.Assist in hosting and floor service duties as needed.Perform opening and closing shift responsibilities as assigned.Participate in daily line-ups and engage in training activities to enhance knowledge and skills.Undertake other business-related duties as assigned by superiors.Support colleagues in other restaurants or bars as requested by outlet managers or senior management.Foster collaborative working relationships with colleagues and supervisors/managers.
Qualifications:Previous bartending experience preferredExcellent knowledge of all beverage productsPrevious point of sale system experience an assetExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times
Our commitment to Diversity & Inclusion:We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Shangri-La International Hotel Management Pte LtdAt the Shangri-La Group, we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance, and effort recognitions.
The AVP, Procurement, SEAA is a regional leadership role responsible for setting and executing procurement strategy across Southeast Asia and Australasia (SEAA). This position reports to the Regional VP and plays a pivotal role in aligning procurement operations with the Group’s strategic goals.
As an Assistant Vice President, Procurement, SEAA, We Rely on You ToPolicy & Governance: Develop, own, and standardize the regional procurement policy manual with the Regional VP. Collaborate with Group Procurement to ensure seamless implementation of Group contracts. Ensure full compliance with policies, justifying any exceptions to the 3-quotations rule and creating preventative action plans.Business Partnering: Act as a key BP to regional and property leadership. Participate actively in operations meetings, constructively challenging the status quo and questioning non-standard specifications to drive value.Strategic Sourcing & Consolidation: Champion a category-based approach, driving high-value consolidation opportunities within the assigned region, across SEAA, and beyond. Develop and manage a pipeline of cost-saving opportunities based on market intelligence.Leadership & Strategy: Guide, mentor, and develop Regional and Area Directors to achieve strategic objectives. Develop and implement long-term risk mitigation strategies for the supply chain.Supplier Innovation: Foster a culture of creativity to consistently introduce and develop new, value-adding suppliers to the group through strategic SRM.
We Are Looking for Someone With A Bachelor’s degree in Business, Finance, or Supply Chain Management, Audit/Assurance is essentialA minimum of 12 years in procurement or finance, with a proven regional leadershipFamiliarity with leading procurement platforms such as Oracle, SAP, or Ariba is highly desirableExposure to data visualization and analytics tools like Tableau will be advantageous in driving performance metrics and reportingExceptional leadership, strategic thinking, negotiation, stakeholder management and financial acumenGood analytical and critical thinking skills, excellent stakeholder engagement and negotiation capabilities, and the ability to operate independently with integrity and sound judgement
Local package will be offered to successful candidate.If you are the right person, what are you waiting for? Click the apply button now!

Job Description & RequirementsThis position is responsible for managing and coordinating all operational activities for our All Day Dining Restaurant, Peppermint along side the restaurant managers. To achieve or exceed financial goals (revenue targets and profitability for outlet). Ensure guest and associates satisfaction by maintaining high service standards established by the hotel.
Duties and ResponsibilitiesManage all day-to-day operations of the restaurant.Develop, manage budget and ensure all costs are in line.Identify and record guest preferences to provide excellent customer service and ensure guest satisfaction plans and actions are implemented.Closely monitor the restaurant's business forecast and develop an action plan to address need areas.Utilize interpersonal and communication skills to lead, influence, and encourage others; demonstrate honesty/integrity; lead by example.Monitor and maintain cleanliness, sanitation, and organization of all areas within the restaurant.Manage associates, coach, motivate and promote teamwork, continuous improvement, and a passion for providing service.Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.Support the Department Trainer in maintaining a training system to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.

The F&B Analytics & Culinary Admin Support provides administrative, analytical, and operational support to both the F&B and Culinary teams. Responsibilities include data reporting, cost tracking, documentation support, procurement coordination, and preparing management presentations. The role ensures efficient operations across multiple outlets in a fast-paced environment.
Job Responsibilities:Data & ReportingConsolidate and clean data from POS and inventory systems.Prepare sales, cost, labor, and wastage dashboards.Support RO in converting data into PowerPoint presentations with HOD action plans given.
Culinary AdminMaintain SOPs, menus, recipes, and production sheets.Coordinate communication between culinary and F&B departments.Support menu changes, seasonal updates, and documentation.
Cost & Financial SupportTrack food, beverage, labor, and operational costs.Update costing sheets and month-end reports.Maintain PO, invoice, and vendor documentation.
Inventory, Procurement & Ops SupportSupport OPS in ordering non-food items (disposables, smallware’s, supplies).
Compliance & AuditMaintain hygiene, safety, and compliance documentation.Support internal/external audits and corrective actions.Keep training and certification records updated.
Operations & HR SupportSupport onboarding admin, attendance, and training schedules.Assist with meetings, briefings, and new outlet setups.
Systems SupportAssist with POS menu updates and pricing changes.Support system housekeeping and basic troubleshooting.
Job RequirementsDiploma or Degree in Business, Hospitality, Culinary Management, Data Analytics, or related field.Minimum 3 years’ experience in F&B admin, culinary admin, analytics, or operations support.Experience in multi-outlet or high-volume environments preferred.Excel (Advanced): Pivot Tables, VLOOKUP/XLOOKUP, data cleaning, charts.PowerPoint: Build management-ready slides; incorporate KPIs & action plans.Word: SOP formatting and document management.Familiarity with POS, inventory/ERP systems; BI tools are a plus.Strong organisational and time-management skills.High attention to detail and accuracy in documentation and reporting.Strong interpersonal and communication skills, with the ability to build positive relationships with internal and external stakeholders.Ability to work in a fast‑paced, dynamic environment with shifting priorities.Team‑oriented with a guest‑centric mindset.Able to handle confidential information with professionalism and discretion.Able to support peak periods, events, weekends, or public holidays when required.Able to stand for extended periods and work outdoors in hot, humid, or wet weather conditions, when required.

About Us:Heritage Collection is a homegrown boutique hotel management group which started in 2011. Living up to our namesake, we are dedicated to preserving Singapore’s rich history and culture by making our heritage districts relevant for future generations. For us, relevance is achieved by a pragmatic balance of heritage conservation and innovation. We are passionate about helping our guests discover a sense of place in the cities they visit.
About this role:You will join our Singapore Sales and Marketing team and will be tasked with content creation and social media management for various social media platforms. We are looking for a proactive and digitally savvy Marketing Executive who is able to identify, engage, and build strong relationships with social media influencers. The ideal candidate is not just familiar with content creation for XiaoHongShu, Instagram and TikTok but also confident in communication and negotiation.
Your Responsibilities:Conduct regular research and stay updated on market conditions and trends in social mediaIdentify, research, and connect with relevant content creators Create and execute a content calendar specific to hospitality and lifestyle themesMonitor performance and prepare performance reports and provide insights for growth strategiesMaintain an organized database of campaign recordsRespond in a very timely manner to comments and enquiriesWhat we are looking for:Diploma or Bachelor’s Degree in Marketing, Communications, Business, Mass Communication, Media Studies, Public Relations, or a related field. Fresh graduates are welcomedStrong familiarity with XiaoHongShu, Instagram, TikTok and Google (features, trends, algorithms, and creator ecosystem)High proficiency in content creation tools (e.g., Canva or similar).Fluent and confident in spoken and written English and ChineseStrong interpersonal and communication skillsOrganized, detail-oriented, and able to manage multiple campaigns simultaneouslySelf-motivated and proactive in sourcing new marketing opportunitiesGood understanding of engagement metrics and campaign performance trackingExperience with Search Engine Optimisation (SEO) is a plusStrong portfolio in content creation
BenefitsCompetitive Starting Salary of $3,500-$3,700Supportive environment where you can propose and produce contentAbility to produce out-of-the-box content when supported by market research
How to apply:Interested candidates MUST email their resume and portfolio.
Please email your application to sgsalesmgr@hericoll.com and hr@hericoll.com with the subject line "Hospitality Social Media Marketing Executive".
**Only candidates who email their resume and portfolio will be considered and only shortlisted candidates will be contacted.

Job Summary
The Director, Entertainment Planning & Project Management leads in the planning and project management of world‑class entertainment and destination experiences across Resorts World Sentosa, including attractions entertainment, seasonal experiences, immersive activations, live shows, and signature resort events. This role leads the coordination of safe and compliant event delivery, with emphasis on detailed planning, timeline stewardship, and budget/commercial management to elevate the resort’s destination appeal.
Job Responsibilities
Planning & Project Management:Plan and drive integrated project schedules (creative, design, fabrication, install, tech, safety, rehearsals, previews) with disciplined gates and change control.Ensure smooth transitions from design to build to install to operations.Manage punch lists, acceptance criteria, and product readiness.
Production:Oversee the planning and execution of events and entertainment productions, ensuring alignment with IP standards, show quality, and operational requirements. Ensure that all production-related information, including creative inputs, technical requirements, crew scheduling, and rehearsal timelines are consolidated and integrated.Ensure that detailed production schedules and checklists are properly documented and regularly communicated across teams to ensure milestones are met and all teams are aligned.Institutionalise detailed production documentation and processes via project management software, ensuring that all internal approvals, risk assessments, vendor scopes, and compliance documentation adhere strictly to RWS’ governance, procurement, and WSH (Workplace Safety & Health) policies.Facilitate collaborations between internal stakeholders and external vendors, ensuring seamless communication and efficient planning throughout the production lifecycle.Oversee post-event account reconciliation, including vendor verification, invoice consolidation, and budget tracking. Analyse post-mortem reports, operational challenges, successes, and areas of improvement for future productions.
IP Licensing, Rights & Partner Management:Oversee the team that leads specific contracting and rights clearance when working with third party licensors and partners. Build strong relationships with resident IP representatives, coordinate production approvals, brand guardrails, and reporting.Oversee the liaison with Legal/Procurement on contract terms, indemnities, SLAs, and performance obligations.
Financial & Commercial Management:Own portfolio budgets (CapEx/OpEx), including feasibility, business cases, estimates, proformas, and P&L. Oversee accruals, commitments, and variances.Drive cost optimization through sourcing strategies, reusability, and vendor negotiations.Define commercial models for events and experiences.
Safety, Compliance, & Risk:Ensure all productions meet safety, regulatory, and EHS standards.Gatekeep robust risk assessments, method statements, emergency procedures, and stop protocols. Maintain compliance with music licensing, labor regulations, public entertainment permits, and insurance requirements.
Job Requirements
Bachelor’s degree in Theater/Entertainment Production, Live Events, Design/Art Direction, Creative Producing, or related discipline.10 – 15 years of experience in live entertainment, attractions, themed entertainment, or large‑scale events, with a strong track record in Entertainment Production.Proven leadership of multi‑million‑dollar entertainment portfolios in complex, guest‑facing environments (theme parks, integrated resorts, festivals, touring shows).Demonstrated expertise in IP licensing/rights management, contract negotiation, and partner/studio relations.Solid understanding of technical theater, show systems (lighting, audio, video, SFX, show control), stagecraft, and performer operations.Strong financial acumen and conversant with forecasting, CAPEX/OPEX governance, cost control, and commercial modeling.Familiarity with EHS/regulatory frameworks for live entertainment.Ability to balance creative with operational and commercial realities.Ability to handle multiple priorities simultaneously and meet dynamic demands.Resilient, adaptable and able to work through issues and provide solutions in a challenging and fast-paced environment.

Primary Responsibilities:Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction.Perform upselling with a sales attitude and be aware of the resort-wide sales opportunities.Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests.Be responsible for the maintenance of guest recognition programs, accurate guest recognition reports and handling of guests' complaints.
Requirements:Minimum GCE `O' Level or its equivalent.Minimum 1 year of experience in customer service.Good interpersonal skills with effective multi-tasking and time management.Possess a warm, pleasant personality with good knowledge of local city streets, restaurants and major attractions.Ability to use basic Microsoft Office applications – Word, Excel, PowerPoint.

Company DescriptionParadox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.
Role DescriptionThis is a full-time on-site role for Sales Manager at Paradox Singapore. The role will participate in all sales activities and work in line with the sales and marketing plan to exceed hotel revenues and target. Responsible for maximizing and driving revenues for own portfolio to increase market share for the hotel. Deliver the Hotel revenue and profit growth by maximizing revenue for both rooms and conference & banqueting. Act as the main liaison person between clients/ planners, and the hotel for all bookings and groups, from planning to guests’ stay to after-sales stagesResponsibilities:
Sales Strategy & ExecutionMeet or exceed individual sales targets while contributing to the team’s overall revenue goalsIdentify and pursue new business opportunities, focusing on partnerships with corporate clients, event organizers, associations, tour operators, travel agencies, and airlines within the assigned portfolioCollaborate in developing and implementing effective sales strategies to meet personal and team targetsRegularly analyze market trends and competitor activities, adjusting sales strategies to stay competitive
Client Relationship ManagementBased on assigned portfolio, build and maintain strong relationships with key corporate procurement teams, meeting planners, incentive buyers, bookers, airlines, tour operators, and wholesalers. Develop and execute strategies to attract new clients while retaining existing ones, ensuring long-term business relationships and repeat bookingsPromote the hotel through consistent sales activities, including face-to-face visits, entertainment, hotel tours, product presentations, and attending key networking eventsEngage with guests from major event organizers staying at the hotel to ensure satisfaction and foster loyalty.Resolve client issues or concerns promptly to maintain positive and lasting relationships.Actively support and participate in all client-related engagement activities to enhance client satisfaction and loyalty.
Business DevelopmentProspect for new clients, manage incoming leads, and work diligently to close sales deals aligned with revenue targets.Identify low occupancy periods and develop targeted strategies to maximize room sales during these times.Provide recommendations to regain lost accounts and implement special programs to boost volume, occupancy, average rates, and overall revenue from these accounts.Develop a targeted prospect list to attract business from competitor hotels and increase market share.Continuously identify and source new business opportunities across all revenue-generating areas to maximize overall hotel revenue.Maintain a keen awareness of competitors' strengths, weaknesses, and pricing strategies to stay ahead in the market.Stay informed about market dynamics, client demographics, seasonal trends, and industry developments to ensure the hotel remains competitive.
Account Management:Review and analyze account portfolio regularly, presenting performance analysis and forward action plans to sales leader.Monitor key accounts, bookers, and customers, ensuring continuous engagement and satisfaction.
Sales Operations:Oversee the preparation and management of all sales contracts, proposals, and agreements, ensuring accuracy and compliance with hotel policies.Work closely with the Revenue Management team to optimize room inventory and pricing strategies in alignment with market demand.Coordinate with other departments (e.g., Banquet, Operations, Front Office) to ensure seamless service delivery and high levels of client satisfaction.Ensure all incoming correspondence and telephone inquiries are handled efficiently and in a timely manner.Represent the hotel at trade shows, sales missions, industry events, and networking opportunities to enhance brand visibility and generate leads.Participate actively in hotel meetings, contributing to the development of broader hotel strategies and initiatives.
Marketing and Promotional Activities:Partner with the marketing team to develop promotional materials, online content, and campaigns aimed at driving business from target segments.Ensure all sales materials, presentations, and proposals reflect the hotel’s brand identity and messaging.Attend key sales and PR-related events to effectively promote the hotel.
Administrative Duties:Maintain accurate records of client interactions, sales activities, and group details using the hotel’s CRM system.Prepare regular reports on sales performance, client feedback, and market trends, providing insights for continuous improvement.Offer feedback and suggestions to enhance sales processes and achieve better results.Ensure compliance with all hotel policies, procedures, and relevant legal and regulatory requirements.Establish and regularly update mailing lists and databases to support sales activities.
Other Responsibilities:Stay updated on industry trends and best practices to maintain a competitive edge in the market.Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.

Job Purpose:The incumbent will oversee and manage infrastructure and building development projects within the unique Sentosa environment from inception to handover. As a deputy manager and project integrator, he/she shall identify site-specific conditions and constraints to propose feasible engineering solutions, develop comprehensive implementation strategies and risk management plans, and coordinate with internal stakeholders and external agencies throughout the project lifecycle.
The role encompasses developing project specifications and procurement documentation, managing consultants and contractors, ensuring regulatory compliance, and conducting quality assurance through regular site inspections. The incumbent is responsible for delivering projects safely, on time, within budget, and to specified quality standards whilst minimising disruption to existing operations, and providing professional engineering advice and technical support across the organisation.
Key Responsibilities:Understand and identify the conditions and constraints in Sentosa environment and propose feasible engineering solutions Work with internal stakeholders and external agencies/partners on planning and implementation of development projects from project inception to handover. Develop detailed implementation strategies and program. Identify project risks, formulate project risk management plans and implement the necessary mitigation measures. Identify project interface issues and work with all parties to develop mitigation measures. Develop scope of work, project briefs, requirements, design and technical specifications for the procurement of consultancy and construction contracts. Provide evaluation on tender submission for consultancy study and/or construction project Manage, review and provide constructive engineering inputs to consultants and/or contractors Review design and method statement for construction of permanent structure as well as temporary works and ensure compliance with all applicable codes, regulations, and ordinances. Responsible for the project management for the entire project cycle from inception to handover. Conduct regular site visit/inspections and submit reports on quality and progress. Ensure projects are completed safely, on time, within budget and meet the specified quality standards. Provide professional advice to the project team. Performs other engineering roles including technical support to other divisions, new engineering initiatives, ad hoc site inspection and meeting etc. as requested by Supervisor or management. Able to work independently in leading project teams as well as able to work in highly collaborative environment.
Requirements:Degree in Civil / Structural Engineering or relevant qualifications from a recognized tertiary institution Minimum 5 years of relevant experience in design development from feasibility studies to implementation of complex building and civil engineering projects and achieved good safety record Experience in managing heritage/historic building projects is preferred Possess strong written and communication skill in English and able to engage stakeholders from diverse background. Strong communication (both verbal and written) and presentation skills
This is a 3-year contract with the possibility of renewal.

Perform Front Office Operationsteam's delivery of guest services to ensure adherence to organisational standards and proceduresdaily front office activities to ensure operational efficiencyresources and allocate work assignments to team membersirregularities related to the delivery of front office servicesuggestive selling techniques to sell and to promote other services of the lounge to mazimise revenuethe check-ins and check-outs for guests and large groupscashier-related functionsall wake-up calls request timelyproper telephone etiquette
Drive service and operational excellenceday-to-day operations to deliver high level of service for our guests consistentlyand ensure quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet company standardsout regular checks of all areas of the lounge to ensure cleanliness and tidiness at all times and the functionality of all facilities.briefing on events and updates for new admission instructions.guests with respect and handles walk-in requests, registration procedures and guest complaints with professionalism to promote a positive first impressioninformation and recommendations to guests on lounge’s services and airport-related activitiesin resolving guests’ concerns and feedback to ensure guest satisfactionrapport with guests to enhance service experienceall incoming calls from internal or external parties and ensure that every call received is attended to promptly and pleasantly, takes messages accuratelyimprovements to enhance operational efficiency and guest experienceinnovation, improvement and sustainability plans for continuous improvementas a role model for service excellence to drive service
Operational risks policyteam's compliance with data protection regulation and organisational security procedures for guest registration and credit and cash transactionsto identify, manage and have a appropriate follow up on the potential security threatto assist in execute response and recovery actions during emergency situationssafety and emergency procedures, is aware of accident prevention policiesReports any unusual occurrences or requests to the manager
Human resource, finance and report Managementoperations reports for management updatesadministration duties include staff roster and duty assignmentscoaching and feedback to improve team performanceteam performance and provide feedback for improvementdepartment meetings
Other Undertake a busy and fast-paced role with varied dutiesAny ad hoc duties as assigned

Job Summary Resorts World Sentosa is seeking an experienced HR professional to partner with business units in delivering strategic and operational HR support. The role covers full-spectrum full spectrum of HR operational matters, including onboarding, transfers, appointments, re-employment, contract renewals, disciplinary matters, performance management, and offboarding. The incumbent will also utilise HR analytics to support decision-making and ensure compliance with policies and regulations in a fast-paced environment.
Job Responsibilities• Partner closely with BUs to provide strategic and HR solutions and ensure that HR initiatives align with business goals.• Drive HR programmes to enhance employee engagement and performance.• Support business strategy implementation (manpower strategies, talent development programs, operational requirements etc).• Manage full spectrum of HR operational matters, including onboarding, transfers, appointments, re-employment, contract renewals, disciplinary matters, performance management, and offboarding.• Analyse trends, utilise HR metrics and analytics to inform and support business decisions.• Manage the annual salary review and performance review processes.• Investigate employee complaints or grievances in accordance with company policies and recommend appropriate actions. • Manage and provide guidance and coaching to line managers and team members.• Manage team member engagement and relations.• Partner with HR Centre of Excellence teams to support the implementation and communication of HR policies and procedures, ensuring compliance with legal and regulatory requirements.• Participate in progressive HR or cross-functional improvement projects.
Required Qualifications• Bachelor’s Degree or Diploma in HR or business-related discipline with 5 to 8 years of experience in business partnering and HR operations.
Required Skills• Meticulous, organised and analytical with good interpersonal and communication skills.• Able to manage high volume and dynamic ground issues.• Able to work under pressure in a fast-paced environment.• Proficient in Microsoft Suites (Excel, PowerPoint, Word) and experienced in SuccessFactors would be an added advantage

Job Purpose:You will be responsible for Mechanical & Electrical (M&E) services design proposals for building and infrastructure projects which will encompass conducting feasibility studies, conceptual design, drafting of technical specifications, budgeting, programming, procurement, design review, troubleshooting and resolution of technical issues. The incumbent will be required to work with internal and external stakeholders, Authorities and Services providers, Contractors and Consultants, to review and provide technical solutions with the objective of achieving quality deliverables, compliant products and value-for-money outcomes. In addition to the competency in Electrical Engineering, you are expected to have a basic knowledge on Mechanical and Hydraulics systems.
You will be required to oversee implementation of the infrastructure and building development projects from inception to completion. As an integrator for project development, you will plan and deliver development projects within budget, on time, meet the intended purpose, with good safety record and with minimum disruption to existing businesses, operations and guests.Candidates who possess knowledge on BCA Greenmark knowledge will have an added advantage. This knowledge is beneficial for ensuring that project proposals and implementation align with relevant sustainability and environmental standards, supporting the organisation’s commitment to responsible and compliant practices.
Candidates should be familiar with the prevailing codes and regulations requirement.
Key Responsibilities:
Understand and identify the conditions and constraints in Sentosa environment and propose feasible engineering solutions.Prepare scope of work, design and technical specification for calling of tender for consultancy study and/or construction project.Provide technical evaluation on tender submission for consultancy study and/or construction project.Manage, review and provide constructive engineering inputs to consultants and/or contractors.Provide professional advice to the project team.Work with all internal stakeholders, consultants and contractors to achieve quality, cost effective, on schedule and maintainable engineering solutions.Performs other engineering roles including technical support to other divisions, new engineering initiatives, ad hoc site inspection and meeting etcPerforms roles and assignments as given by the supervisor or management.
Requirements:
Good oral communication and report writing skill.Degree in Electrical Engineering recognized by PE Board.Minimum 5 years for Deputy Manager of relevant M&E experience in design development from feasibility studies to implementation of complex building and infrastructure projects.A team-player, and is able to work independently as well.Good understanding on the cost of M&E system to facilitate budgeting needs.Possess a practical mindset, “can-do” attitude and hands-on approach to work.Strong in people management and have experience in leading a team of engineersWell-versed with the latest local statutory and regulatory requirements.Strong knowledge of electrical and ELV system design and supervision for commercial and infrastructure.Possessed knowledge of mechanical system such as ACMV as well as in Fire protection system, plumbing, sanitary and gas.Knowledge in Sustainability measures in the Built Environment.Experience in integrated building services coordinationCandidates certified as Green Mark Accredited Professional (GMAP) or Green Mark Manager (GMM) will be preferred, though not essential.
This is a 3-year contract with the possibility of renewal.