Reporting to the Operations Manager, Building Services & Tenant Management (BSTM) at One Raffles Place, you will lead daily operations to exceed Grade A office building standards, driving operational excellence and tenant satisfaction in a premier commercial property.
ResponsibilitiesLead daily building operations at One Raffles Place to consistently achieve and surpass agreed service levels and quality standards, ensuring operational excellencePrepare and draft approval papers for OPEX/CAPEX requests to support accurate financial planning and effective project executionPlan, prepare, and conduct tender exercises for OPEX/CAPEX projects including replacement, upgrading, or redevelopment works, ensuring timely delivery and regulatory complianceDevelop and manage budgets for OPEX/CAPEX works, monitor annual maintenance and expenditures to remain within approved financial limitsAssist in planning and proposing building improvement strategies, including rectification and preventive maintenance programs, and lead ad-hoc projects to enhance overall building performanceRedevelop, improve, and maintain the Fit-Out Guide to support tenant fit-out processes and ensure compliance with building standardsEnsure full compliance with building codes, statutory requirements, and safety regulations under the WSH Act and other relevant laws to maintain a safe environmentCoordinate effectively with internal departments to manage sub-division or tenancy improvement works for retail and office units, ensuring seamless project executionOversee proper handover and takeover of premises with tenants, ensuring accurate documentation and maintenance of as-built drawingsManage capital replacement works, asset enhancement initiatives, and maintenance repair/replacement projects as assigned to sustain building qualityRespond promptly to tenant service requests, maintaining high levels of tenant satisfaction and operational responsivenessPlan and manage tenancy-related works such as fit-out, additions & alterations, reinstatement, and moving in/out activities to support tenant needsHandle tenancy utilities matters including onboarding, offboarding, and arrears management to maintain uninterrupted operational continuityManage building insurance matters by tracking and updating claims status to safeguard asset protection
RequirementsDegree or Diploma from a reputable institution, preferably in Building Management, Facilities Management, or an equivalent fieldAt least 2 years of experience in estate or property management, preferably within large commercial or retail buildingsExperience managing tenants in Grade A office buildingsCompetency in reading and interpreting technical and structural drawings, such as as-built drawingsFresh graduates with relevant skills and interest may be considered