Job ResponsibilitiesSupport Sales and Service KPI management, including performance tracking, analysis, and continuous improvement actionsBusiness Dashboard rollout and system adoption support across countriesDrive SOP change management for Chat, booking and documentation processes, including communication and implementation support. stakeholder managementSupport global CRM team on case management analysis to identify trends, gaps, and improvement opportunitiesSupport the evaluation and implementation of productivity tool processes (eg. Quicktext, Macros, Labels, and Genbot)Guide stakeholders on webform design, creation, and optimization to improve data quality and process efficiencyAssist in managing and auditing SAS Sales processes and harmonising sales data/reportingSupport any form of (Non-CRM related) Sales Training.
Job Requirements Bachelor’s Degree in Business Administration, Supply Chain/Logistics, Data Analytics, or a related field.2-3 years of experience in service management, sales excellence, or business / data analysisExperience in the shipping and maritime industry is preferredExperience with CRM / case management systems and processes is preferredFamiliar with visualisation tools (such as Power BI, Tableau) to develop dashboards and metrics for generating useful insightsHigh proficiency in Excel (pivots, VLOOKUPs) and visualization tools (Tableau or Power BI)Ability to manage stakeholders across different organizational levels and geographies
Roles and ResponsibilitiesConsolidate and summarize fuel consumption data across the entire ONE fleetSupport fuel saving initiatives and decarbonisation activities Conduct comprehensive analysis and reporting on fuel consumption and vessel performanceResearch and evaluate new vendors and emerging technologies for vessel modifications and efficiency upgradesMonitor the utilization for energy saving devicesMaintain regular condition checks for D/G and Boilers to ensure optimal performance and early detection of abnormalitiesConduct research and propose new technical solutions or vendors to enhance fleet efficiency.Support in any ad hoc tasks and projects as assigned
RequirementsDegree in Maritime Studies, Marine Engineering or any related field Minimum 2-3 years of experience on board as marine engineer or fleet performance monitoring within the container shipping industryKnowledge in Marine engineering and vessel performance Familiarity with vessel performance metrics and fuel optimization strategies Strong analytical and reporting skillsHigh level of competency in Microsoft Excel, google workspace
Company ProfileOcean Network Express (ONE) is a global leader in the shipping industry, consistently ranked among the top 10 carriers worldwide. As a subsidiary of this powerhouse, we are driven by our commitment to exceptional customer service and a sustainable future. We believe in creating a positive impact, both for our clients and our community, which is why we proudly hold the Company of Good with 3 Hearts accreditation.
Job Summary We are seeking a detail-oriented and analytical Equipment Control Executive to join our team. You will be responsible for managing Demurrage and Detention (D&D) reconciliation, monitoring container utilization, maintaining accurate system records, and supporting data reporting and cost optimisation to ensure efficient equipment operations.
Key ResponsibilitiesPerform reconciliation of Demurrage & Detention (D&D) charges to ensure billing accuracy.Monitor and reduce long-stay empty containers to optimise asset utilisation.Correct and maintain accurate container movement records in OPUS.Assist in verifying depot invoices for accuracy and compliance.Support Equipment Control (EQC) workflows for effective tracking and utilisation of container assets.Extract, reconcile, and visualise operational data for reporting and analysis.Carry out ad-hoc operational tasks to support daily business needs.Identify cost-saving opportunities through strong analytical insights.Assist in any other assigned ad-hoc duties.
Job RequirementsAt least Diploma in Maritime Studies / Shipping-related disciplines or a related field.Minimum 2 years of relevant experience in a similar role preferred.Knowledge of Institute of International Container Lessors (IICL) standards, cargo-worthy inspection, and repair estimation; IICL certification is an advantage.Highly organized with strong time management skills, able to prioritise and handle multiple tasks and deadlinesDetail-oriented with strong analytical and problem-solving abilities, capable of making sound operational decisionsProficient in MS Office skills as well as Google Suite applications.
*Only shortlisted candidates will be notified.
Company ProfileOcean Network Express (ONE) is a global leader in the shipping industry, consistently ranked among the top 10 carriers worldwide. As a subsidiary of this powerhouse, we are driven by our commitment to exceptional customer service and a sustainable future. We believe in creating a positive impact, both for our clients and our community, which is why we proudly hold the Company of Good with 3 Hearts accreditation.
Job Summary We are seeking a dynamic and results-driven Key Account Sales (NVO) to join our team in Singapore. You will be responsible for identifying and securing new sea freight business opportunities, managing existing client relationships, and driving revenue growth through our extensive logistics network and products
Key ResponsibilitiesOptimize and drive continuous growth in business volume and profitability.Collaborate effectively with both internal and external stakeholders to enhance customer experience.Develop strategic plans for customers assigned.Maintain quality account business information in CRM for analytics on the business KPIs.Actively promote e-commerce and digital solutions to steer ONE’s digitalization strategies.Assist in any other assigned duties.
Job RequirementsDiploma or Degree in Maritime Studies/Shipping/Logistics-related disciplines.Preferably with at least 3 years of relevant working experience in container shipping or forwarding industries.Strong analytical skills with the ability to identify market opportunities.Excellent communication and presentation skills.Highly motivated, result-oriented, and resilient.Ability to work independently in a fast-paced environment.Proficient in MS Office applications and experience with CRM tools.Knowledge in Google suite apps is advantageous.
*Only shortlisted candidates will be notified.
Company ProfileOcean Network Express (ONE) is a global leader in the shipping industry, consistently ranked among the top 10 carriers worldwide. As a subsidiary of this powerhouse, we are driven by our commitment to exceptional customer service and a sustainable future. We believe in creating a positive impact, both for our clients and our community, which is why we proudly hold the Company of Good with 3 Hearts accreditation.
Job Summary We are seeking a meticulous and highly communicative Import Documentation Executive to join our team. You will be responsible for managing import documentation and Portnet (Electronic Delivery Order) EDO releases, handling customer enquiries via live chat, and ensuring full compliance with SOPs while supporting smooth operational flow.
Key ResponsibilitiesResponsible for documentation for import shipments; supported by offshored shared services centre.Coordinating with origin and Sales offices to attend to customer queries and effectively manage their expectations.Ensure import queries are carried out with company regulations and procedures.Handle Livechat in an adequate and timely manner.Handle Portnet EDO release as per standing turnaround time.Tracking and updating the status of incoming shipments and coordinating with the customer for timely cargo clearance.Managing customer feedback and proactively resolving any documentation-related issues or service failures to meet performance targets.Submit MRS to the Singapore Custom per regulatory timeline.Maintaining accurate and organized records of all import transactions and supporting internal and external audits related to import compliance.Coordinating with the stakeholder to resolve rate disputes raised.Other relevant ad-hoc tasks may be required to be rotated, as and when assigned by the reporting supervisor.
Job Requirements Diploma in Maritime Studies / Shipping-related disciplines or a related field.Minimum 1–3 years of relevant experience in import documentation within shipping lines, freight forwarding, or logistics industry.Familiar with import processes, shipping documentation, and Portnet EDO release procedures.Strong coordination and communication skills to liaise with internal stakeholders, overseas offices, and customers.Ability to manage multiple tasks and work in a fast-paced environment while meeting turnaround timelines.Detail-oriented with good organizational skills to maintain accurate documentation and records.Self-motivated team player with strong initiative.Proficient in MS Office skills as well as Google Suite applications.
*Only shortlisted candidates will be notified.
Roles and ResponsibilitiesMonitor port situation and manage berth arrangements for ONE vessels to optimize operational and cost efficiencyImprove stowage planning and shorten vessel port stays to improve turnaround timeEnsure optimal berth planning and allocation for ONE vesselsMaintain close coordination with terminals and local teams to ensure seamless operations Take part in innovation, cost saving initiatives and bunker wastage avoidance activities Drive digital transformation to improve operational efficiency Support in any tasks as assigned
RequirementsDiploma or Degree in Maritime, Supply Chain, Logistics or any relevant discipline 2-5 years of relevant experience in shipping vessel operations Experience handling vessel operations or stowage planning in the container shipping industry Strong problem-solving skills and a proactive approach to operational challenges Good time management skills and able to thrive in a fast-paced dynamic environment Adaptable and able to work well in a team
At Ocean Network Express (ONE), we want to build an engaged and sustainable workforce to meet our growth ambitions and business plans. We firmly believe in developing and growing our internal talents while attracting external professionals who are keen to develop their career in maritime.
ONE Career Development Program (ONE CDP) was conceptualized with this aim of bringing talents onboard ONE as Liner Business Generalists where they will be developed to learn the intricacies of the business through job rotation among different departments and offices globally.
Successful candidates are required to be functionally and geographically mobile.
As part of ONE CDP Singapore, we are now hiring a Senior Executive/Assistant Manager for Network Planning, who will then be further rotated.
Roles and ResponsibilitiesDesign and deliver a comprehensive, competitive global service network by facilitating seamless alignment between NP Trade PICs and SYM stakeholders.Optimize global ship supply and demand by driving close coordination with NP Trade, Chartering, and FM Investment teams.Maximize company profitability by planning efficient vessel cascading strategies and overseeing the execution of planned deployments.Enhance digitalization within NP and related P&N scopes to automate manual workflows and transition the department toward a sophisticated, data-driven decision-making model.Involvement in collaboration projects designed to enhance ONE’s overall competitive market position.
RequirementsBachelor’s Degree in Data Science, Computer Science, Maritime Studies or a related fieldMinimum 2 - 3 years of relevant experience in data analytics, IT project management, or business analysis. Previous experience in the container shipping is highly preferredHands-on experience with SQL, Python, Google Apps Script, VBA and dashboarding .Familiarity with IT project lifecycles, Agile/Scrum methodologies, and translating business needs into technical documentationExcellent analytical and problem-solving mindsetAbility to work independently and manage multiple project streams in a fast-paced environmentStrong communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders
We regret that only shortlisted candidates will be notified. Thank you.
Company ProfileOcean Network Express (ONE) is a global leader in the shipping industry, consistently ranked among the top 10 carriers worldwide. As a subsidiary of this powerhouse, we are driven by our commitment to exceptional customer service and a sustainable future. We believe in creating a positive impact, both for our clients and our community, which is why we proudly hold the Company of Good with 3 Hearts accreditation.
Job SummaryWe are seeking an Executive, Customer Service Booking (Shipping) to manage booking requests and coordinate shipments. You will liaise with customers, process bookings, monitor cargo movements, and work with internal and overseas teams to ensure smooth operations. Ideal candidates are detail-oriented with strong communication skills; shipping or logistics experience is preferred.
Key ResponsibilitiesTo liaise with customers on shipments dates and any special requirements pertaining to customers’ orders fulfilment.To process booking acknowledgement within lead-time.To monitor and follow-up on special cargo.To liaise with Marketing team for space control.To monitor detention and payment, terminal transmissions etc.To coordinate with local and overseas stakeholders.To perform any other duties as assigned.
Job RequirementsCandidates who possess at least a Diploma in Maritime Studies, Logistics or Shipping-related disciplines are preferred.Proficient in MS Office such as Excel and Word applications.Experience in analytics or Live Chat functions will be an added advantage.Possess good communication and interpersonal skills.Able to work under stress and fast-paced environment.Self-motivated, result-oriented and resilient.Candidates with at least one year of relevant working experience have an added advantage.Knowledge in a similar role in shipping agency will be preferred.Assist in any other ad-hoc assignments when required.
*Only shortlisted candidates will be notified.
At Ocean Network Express (ONE), we want to build an engaged and sustainable workforce to meet our growth ambitions and business plans. We firmly believe in developing and growing our internal talents while attracting external professionals who are keen to develop their career in maritime.
ONE Career Development Program (ONE CDP) was conceptualized with this aim of bringing talents onboard ONE as Liner Business Generalists where they will be developed to learn the intricacies of the business through job rotation among different departments and offices globally.
Successful candidates are required to be functionally and geographically mobile.
As part of ONE CDP Singapore, we are now hiring a Senior Executive/Assistant Manager for Group Management, who will then be further rotated.
Roles and ResponsibilitiesGuide and support ONE’s agency companies as Region window to implement ONE’s strategyMonitor agencies activities and performance, obtain necessary approvals as per Delegation of Authority and provide solutions against issuesManage ONE’s agency cost with regular monitoring of SGA cost (e.g. budget/actual analysis) for ONE’s agency companiesInitiate the improvement idea of bottom-line of ONE’s agency companies by analyzing the revenue, SGA cost and cash-flowProvide administration work to maintain the agency agreement,corporate profiles and guidelines and other documentationsRequirements:Bachelor's degree in Business Administration/ Economics or equivalent5 years of working experienceExperience working at Regional HQ or Global HQ, preferred in the back office functionAbility to work with individuals and groups from diverse cultural backgroundsExperience in project management and/or running company, subsidiaries highly advantaPositive and initiative mindsetStrong analytics skills with logical thinking abilityFuture forecasting and planning ability
We regret that only shortlisted candidates will be notified. Thank you.
Roles and ResponsibilitiesManage schedules with internal and external stakeholders, including vessels, in a timely mannerHandle vessel operations, prioritising safe operations and bunker savingsManage communications with the vessel masters, agents, and other stakeholdersArrange for bunker, vessel repairs, and the delivery and re-delivery of vesselsMonitor port situations and information, ensuring minimal vessel idling
RequirementsDiploma, preferably in fields related to Transportation and Logistics3 - 5 years of experience in liner shipping operationsProficient in Microsoft Office and Google WorkspaceStrong communication skills, with the ability to coordinate with various stakeholdersPossess sense of initiative, responsiveness, and good problem-solving skills
We regret that only shortlisted candidates will be notified. Thank you.
