Job Title: Enterprise Customer Success ManagerLocation: Singapore (Hybrid)Travel: International travel requiredCompensation: Strong base + high-impact bonus + benefits
What’s in it for youOwn and grow relationships that shape global markets.Take control of a high-value enterprise portfolio, influencing strategy, driving retention, and unlocking commercial growth across international accounts.
Package & BenefitsStrong base salary + performance-linked bonusComprehensive benefits aligned with seniority and impactInternational exposure across global clients and marketsClear progression within a high-growth, globally recognised business
Why this businessA globally respected data and intelligence provider with a long-standing reputation for delivering critical market insights across commodities. With a strong international footprint and ambitious growth trajectory, the organisation plays a vital role in enabling trading, risk management, and strategic decision-making for leading global businesses. Backed by deep market expertise and a customer-centric approach, they are investing in elevating their enterprise customer experience.
What you’ll be doingOwn and develop relationships across a portfolio of top-tier enterprise accounts, driving retention and revenue growthDeliver strategic account planning and quarterly business reviews in partnership with commercial teamsIdentify expansion opportunities through cross-sell and upsell, supporting commercial outcomes across the portfolioAct as a trusted advisor, providing market insight and ensuring strong adoption of data solutions
What you’ll bringProven experience managing enterprise accounts within a SaaS or subscription-based businessStrong commercial mindset with a track record of driving growth across existing accountsAbility to influence senior stakeholders and build long-term strategic relationshipsHigh level of technical and data fluency, with experience using CRM systems such as Salesforce
Who this suitsYou’re a commercially minded customer success professional who thrives on building senior relationships and driving measurable impact. You enjoy operating at a strategic level, balancing insight-led conversations with revenue growth. You’re comfortable navigating complex global organisations and take ownership of outcomes, not just activity.
Apply now for a confidential conversation with Walker Lovell.