About the Role The SCM IT role is responsible for ensuring the stable, secure, and efficient operation of automated warehouse and supply chain systems to deliver products to every UNIQLO store and customer in Singapore. This role works closely with Logistics, Maintenance team, global HQ, and external vendors to minimize business impact from IT incidents while continuously improving system reliability and operational efficiency. The position combines hands-on IT operations, incident and problem management leadership, and continuous improvement activities in a fast‑paced logistics environment.
This role is expected to be able to fulfill their duties in accordance with the following IT department mission.
Understand and realize Uniqlo's business statement to provide customers with an experience where they can easily buy the clothes they want, anytime and anywhere from an IT point of view. Solve business issues with the management and business members together by leading business transformation using IT systems in order to deliver Lifewear to as many customers as possible. Building IT system, IT operation and IT team together with the global headquarter to become a global leading company that changes the world for the better.
Key responsibilities:
1. SCM IT Operations & IT Service Management Ensure stable and uninterrupted operation of IT infrastructure and systems supporting automated warehouses in accordance with the global KPI. Execute daily operations, monitoring, and first‑level incident response for warehouse IT systems Plan and perform preventive maintenance activities from an IT perspective (e.g., equipment, networks, WCS‑related infrastructure) Manage IT equipment inventory, lifecycle, and asset status Provide on‑site technical support and troubleshooting for warehouse‑related IT issues Conduct root cause analysis and implement permanent countermeasures to prevent recurrence of incidents 2. SCM Systems Expertise & Operational Governance Maintain a holistic understanding of SCM and warehouse systems, including: Warehouse Management System (WMS) Warehouse Control System (WCS) Peripheral systems (RFID gates, handheld scanners, printers etc.) Related SCM systems (e.g., AIM, TMS, OMS) Support and educate Logistics teams and 3PL partners on correct system usage and best practices Identify operational risks or inappropriate usage and proactively propose improvements 3. Incident & Problem Management Leadership Lead initial incident investigation and recovery actions in accordance with SOPs Coordinate with internal stakeholders and external vendors to restore operations quickly Drive problem management activities, including RCA and long‑term preventive actions Proactively identify risks prior to system releases, peak seasons, or go‑live events 4. Continuous Improvement & Project Participation Identify and execute system, process, or operational improvement initiatives (at least one per half-year) Participate in warehouse‑related projects such as: System enhancements and automation initiatives Functional and operational testing Release preparation and post‑release stabilization Contribute to reduced incidents, faster recovery time, improved efficiency, and lower logistics costs 5. Vendor, Budget & Asset Management Manage IT vendors and partners, including performance, cost, communication, and issue escalation Support vendors and partners in understanding company philosophy, values, and operational standards Support vendor selection, onboarding, and contract management in line with company policies Assist in IT budget planning and cost optimization from a mid‑ to long‑term perspective 6. Organizational Contribution Collaborate across departments to solve issues beyond functional boundaries Establish and maintain SOPs and knowledge documentation to reduce operational dependency on individuals Provide backup support during emergencies or absence of maintenance personnel Requirements: Minimum 3 years of progressively increasing responsibility in an IT systems department at a consulting firm, systems integrator, or business company Experience in one or more of the following areas: Business transformation or business process design System design, operation, or development Degree in Computer Science, IT, or related disciplines, or equivalent practical experience Strong ability to communicate and collaborate with multiple stakeholders (business, IT, vendors) Willingness and ability to work continuously in the Tuas area, with occasional travel or commuting to the city center Flexibility to support operations and maintenance activities outside of standard working hours when required, while maintaining a service‑oriented and proactive mindset Good to Have: Experience in IT operations or system support within logistics, warehouse, or SCM environments Basic SQL knowledge to query and review WMS database data for troubleshooting and analysis
We are looking for a strategic, business-minded digital marketing senior executive to drive our owned channels. This is a high-visibility position charged with accelerating the strategic growth for our business by transforming our website and customer data into revenue. At UNIQLO, we are a company that supports non-traditional career progression – if your career path is anything but linear and you hold a strong track record in driving business impact with strong people management skills – now is the time to join us.The Marketing Department is our key external channel to display the range and functions of our apparel. Products like “AIRism” and “HEATTECH” are currently synonymous with the Singaporean life be it for daily wear or for travelling purposes. This is the result of the efforts of our marketing strategies in the last 10 years.Sitting in UNIQLO’s marketing function, this role will report directly to the Digital Marketing Manager based in Singapore.
Key responsibilities:
Direct ownership of front-end execution for Uniqlo.com, including planning, briefing in creative requirements and implementing site banners and high-quality landing pages.Utilize HTML and CSS to build, test and deploy responsive landing pages without reliance of external agencies.Incorporate basic UX/UI principles into designs to improve user engagement and customer experience.Act as a technical and strategic mentor to the Site. Elevate the team’s capabilities in data analysis, segmentation and automation to drive a culture of high performance and precision.Manage internal & external stakeholders. Influence & work effectively across functions to achieve shared goals – Product marketing, Store Operations, Products and Visual Merchandising team.Develop strong relationship with Global Headquarters to push forward with locally driven initiatives.Present site plans on a weekly basis to senior management for approval.Ensure site ops is optimised for SEO and SEM through intuitive use of metadata and taxonomy (Metrics: YoY sessions for SEO, SEM).Strictly adhere to online creative guidelines, build, enhance and translate our brand identity to digestible consumer facing content.Support Global headquarters and technical teams on website project rolloutsAnalyse, review & reporting of website traffic, engagement & revenuePartner with the CRM team to design data-driven customer journeys, defining segmentation logic to unlock higher customer basket size and LTV.
Requirements:3+ years in a fast-paced E-Commerce or Digital Marketing role. Background in FMCG, apparel and retail a plus.Hands on experience in building webpages. HTML and a strong executor who loves UQ. Proficiency in HTML, and CSS. You must be comfortable building pages without agency support. Familiar of CRM is a plus.Digital Marketing fluency: You should know how Paid Media, CRM and Social Media work together to drive growth and an omnichannel presence.Excellent communications skills and analytical ability.Strong analytical skills and ability to interpret campaign data.Strong knowledge of tracking tools such as Google Analytics.Multi-tasker who can manage multiple projects simultaneously with strong project management capabilities in a fast-paced environment.Strong outcome-based, result-oriented mindsetResourceful with problem solving attitude, and an affinity to challenge status quo and find solutions within operating constraints.Team player with a can-do attitude who enjoy working in a fast-paced environmentExcellent communication and collaboration skills, with the ability to work cross-functionally and with external partners.Highly driven, go-getter, with an obsession to deliver results and the best omnichannel customer experience through digital marketing.Owner’s mentality, where you treat the site and our customer base as your own business. You proactively seek out opportunities to expand scope and drive value rather than waiting for instructions.Microsoft software [Excel, PowerPoint, Word], Google Analytics.
You will support the HR CoE & Shared Services team in compensation and benefits, mainly in payroll matters, mobility, and expats management. You will also work closely with the key stakeholders to ensure HR compliance and support in driving key HR initiatives. In addition, you will support the business partners in HR matters and ensure the provision of quality HR advice and services.
Key Responsibilities:Responsible for timely and accurate monthly and ad-hoc payroll processing.Ensure all monthly and ad-hoc payments and deductions are correctly updated in the payroll system.Ensure prompt statutory submissions and payments and annual tax filling for the company, such as IR21 and IR8A.Updating HR Database, annual appraisals, issuance of salary, repatriation, calculation of wages, overtime expenses accounts, verification of commission computation, annual leave, sick records etc.Ensure all processed payments comply with company policies as well as statutory requirements.Preparing and ensuring accuracy in payroll and other payroll-related reports.Maintained supporting payroll documentation and authorizations for internal and external audits.In charge of the preparation and implementation of HR projects (e.g. payroll system migration).Manage the end-to-end process of expat mobility.Handle other ad-hoc HR duties as assigned.
Key Requirements:Bachelor's degree in HR or a related fieldStrong proficiency in English (written & verbal) Experienced personnel with over 5 years’ experience in payroll processingAbility to work independently and as part of a teamStrong organizational/Analytical skills and attention to detailAbility to maintain confidentiality and handle sensitive informationProficiency in HRIS systems such as WorkDay/Prosoft/Workforce System.
At UNIQLO, we are transforming ourselves into a new type of “digital consumer retail company” that puts its customers first by turning information into superior products. We draw on the latest technology to create a new type of industry, one that is capable of delivering the world’s best clothing and the world’s best communication. The Merchandising Planning Demand Department plays the key role in the overall Product Planning process for Uniqlo Singapore in line with our LIFEWEAR philosophy to provide the best of what UNIQLO can offer to our customers.
Key responsibilities:Merchandising PlanningEstablish a buying and pricing strategy for current and future seasons, identify key product category growth opportunities and follow through seasonal planning to sell out.Committed to achieve sales targets on a weekly basis, taking action proactively and ensuring strong business results.Issue Purchase Orders and monitor production and delivery schedules from factory to the local warehouse according to the sales plan and in store layout plan. Frequent engagement to ensure schedules are on time is required Perform market research and collect the voice of customers to understand local customer demand and propose necessary product mix to global headquarters
Stakeholders ManagementEstablish strong relationships and communication, stretching from store to management, production countries to global headquartersCollaborate with other departments (Store Operations, Marketing, Instore merchandising, Inventory control) to prepare the sales floor layout according to business strategy and sales plan
Requirements:At least 3 years’ relevant experience (merchandising, buying) within Apparel/fashion spacePassion for Apparel; up to date with the latest trends in SingaporeStrong financial and commercial awareness, with high analytical skillsAbility to communicate with key stakeholders and influence at all levels of seniorityCritical thinking skills (data driven) and committed to providing solutionsAble to multi-task and work in a fast-paced environmentPositive attitude; able to meet deadlines with self initiative
At UNIQLO, we are transforming ourselves into a new type of “digital consumer retail company” that puts its customers first by turning information into superior products. We draw on the latest technology to create a new type of industry, one that is capable of delivering the world’s best clothing and the world’s best communication.The Marketing Department is our key external channel to display the range and functions of our apparel. Products like “AIRism” and “HEATTECH” are currently synonymous with the Singaporean life be it for daily wear or for travelling purposes. This is the result of the efforts of our marketing strategies in the last 10 years.Sitting in UNIQLO’s marketing function, this role will report directly to the Digital Marketing Manager based in Singapore.
Key responsibilities:
Responsible for the overall Singapore digital traffic and sales / revenue growth. Able to define key success factors and performance metrics for all activities and analyse results in the context of driving overall business KPIs.Strategize and design digital marketing roadmaps and key digital campaigns (e.g. double-digit festivals) accounting for Social, SEM, SEO.Formulate mid-term, seasonal, monthly and weekly plans and strategies to achieve performance marketing KPIsBriefing creative requirements for paid media campaigns on (Facebook, Instagram, TikTok, etc,.)Coordinate with agencies and internal teams to ensure proper execution of paid media always-on and strategic campaigns.Preparing budgets and media briefs to agencies.Assist in managing and optimizing affiliate partnerships to drive revenue growth.Support recruitment of new affiliates and maintaining relationships with existing partners.Tracking and reporting of campaign performance across all paid media and performance marketing platforms.Monitor and analyze key performance metrics (CTR, CPC, ROAS, conversion rates), and provide learnings and insights for optimization.Analyse, review & reporting of channel performance, while leading initiatives to build and champion global best practices.Be part of the process to strictly adhere to online creative guidelines. Build, enhance and translate our brand identity to digestible consumer fronting contentWork with cross-functional teams to align paid media strategies with broader business objectives.
Requirements:3-5 years of experience in paid media, digital marketing, or performance marketing.Proficiency in Google Ads, Meta Ads Manager, TikTok Ads Manager, Affiliate Platforms.Strong analytical skills and ability to interpret campaign data.Familiarity with tracking tools such as Google Analytics.Multi-tasker who can manage multiple projects simultaneously with strong project management capabilities in a fast-paced environment.Strong outcome-based, result-oriented mindsetAnalytical mindset with a curiosity to glean insights from data & translate into actionable plansResourceful with problem solving attitude, and an affinity to challenge status quo and find solutions within operating constraints.Team player with a can-do attitude who enjoy working in a fast-paced environmentExcellent communication and collaboration skills, with the ability to work cross-functionally and with external partnersAttention to detail with good levels of accuracyMicrosoft software [Excel, PowerPoint, Word], Google Analytics
About the RoleAt UNIQLO, we are transforming ourselves into a new type of “digital consumer retail company” that puts its customers first by turning information into superior products. We draw on the latest technology to create a new type of industry, one that is capable of delivering the world’s best clothing and the world’s best communication. The Merchandising Planning Demand Department plays the key role in the overall Product Planning process for Uniqlo Singapore in line with our LIFEWEAR philosophy to provide the best of what UNIQLO can offer to our customers.
Key responsibilities:Manage performance of the UT graphic T shirt business versus target and pro-actively update sales review and action plan to ensure achievement of business resultsResearch on upcoming UT graphic T shirt potential in local market, and review consumers' wish list result to reflect in planning and orderingFacilitate communications across the company (locally and with global headquarters) to ensure alignments and execution of business plansManage and order inventory to prevent stockout in timely mannerIssue POs, monitor production and delivery schedule from factory to local warehouseFacilitate sell through for item via appropriate pricing strategyRequirements:At least 1 years’ relevant experience (merchandising, buying) within Apparel/fashion spacePassion for Apparel (good to have interest in graphic T shirt); up to date with the latest trends in SingaporeStrong financial and commercial awareness, with high analytical skillsAbility to communicate with key stakeholders and influence at all levels of seniorityCritical thinking skills (data driven) and committed to providing solutionsAble to multi-task and work in a fast-paced environmentPositive attitude; able to meet deadlines with self-initiative
