About TWG Tea
TWG Tea was established in Singapore in celebration of the island’s great history as a trading post for fine teas. TWG Tea is a luxury concept that incorporates an international distribution network to professionals, unique and original retail outlets and exquisite tea rooms. A veritable tea institution, TWG Tea is passionate about sharing their expertise and has become a point of reference for tea lovers thirsty for knowledge.TWG Tea tasters travel thousands of miles across the globe every year, sampling hundreds of teas in search of the most desirable harvests direct from source gardens. Offering over 800 single estate fine harvest teas and exclusive blends, as well as tea patisseries and other tea infused delicacies, TWG Tea is internationally recognized as a veritable innovator with the creation every season of new varieties of tea in collaboration with the world’s most renowned estates.The TWG Tea team shapes the aesthetic image underpinning all the brand’s products, constantly updating the notion of TWG Tea even as they respect the elegance and beauty of the tea traditions of the world on which it is based, now spiced with a touch of sensuality and originality.
Job Summary
This position supports the Global Digital team at the brand headquarters located in Singapore.
Key Responsibilities:Support the digital team in the development, execution, and follow-up of digital marketing campaigns and projects.Assist in the planning and execution of digital marketing campaigns across various online channels.Assist with website content updates and digital asset management when required.Support daily operations across e-commerce platforms, including order monitoring, customer service enquiries, and inventory coordination to ensure smooth operations.Assist in generating reports and compiling performance data for digital marketing campaigns and e-commerce activities.Coordinate with internal departments such as Corporate Communications, Warehouse, and Operations, as well as external digital vendors, when required.Stay up to date with digital trends and consumer behaviour across online channels and share insights with the team.Support ad-hoc tasks and projects assigned by the Digital team while gaining exposure to different aspects of Digital Marketing and E-commerce.
Qualifications:Candidate to be able to commit for a 6-month internship (July – December).Currently pursuing a degree in Digital Marketing, Communications, Marketing, or a related field.Strong written and verbal communication skills, with the ability to present ideas clearly.Fluent in English and Chinese, with strong writing skills.Proactive, self-motivated, and detail-oriented, with the ability to work both independently and in a team environment.Comfortable working with cross-functional teams and interacting with different departments and regional markets.Organized, adaptable, and able to thrive in a fast-paced environment.Interest in digital marketing, customer engagement, and retail/luxury brands is a plus.Creative thinker with a willingness to learn and take on new challenges.
TWG Tea is an international workplace!
About TWG Tea
TWG Tea was established in Singapore in celebration of the island’s great history as a trading post for fine teas. TWG Tea is a luxury concept that incorporates an international distribution network to professionals, unique and original retail outlets and exquisite tea rooms. A veritable tea institution, TWG Tea is passionate about sharing their expertise and has become a point of reference for tea lovers thirsty for knowledge.
TWG Tea tasters travel thousands of miles across the globe every year, sampling hundreds of teas in search of the most desirable harvests direct from source gardens. Offering over 1,000 single estate fine harvest teas and exclusive blends, as well as tea patisseries and other tea infused delicacies, TWG Tea is internationally recognized as a veritable innovator with the creation every season of new varieties of tea in collaboration with the world’s most renowned estates.
The TWG Tea team shapes the aesthetic image underpinning all the brand’s products, constantly updating the notion of TWG Tea even as they respect the elegance and beauty of the tea traditions of the world on which it is based, now spiced with a touch of sensuality and originality.
Job SummaryPosition will support the Global Marketing team at the brand headquarters located in Singapore.Assist in preparation of marketing collaterals and contents for HQ and different markets around the world, from regional subsidiaries to franchise partners.Support local retail promotions, event sponsorship and photoshoot requests.Support Paid Social Ad campaigns across different markets and platforms.Assist the central marketing team in the development, execution and follow-up of campaigns and projects for the brand.Prepare summary of key marketing activation across markets for best practices sharingPerform other ad hoc marketing operation duties as assigned.Work directly under Marketing Managers and liaise with third party vendors / partners – media and translator agency and retail malls.Experience different aspects of brand and retail marketing and be part of a dynamic team.
RequirementsCandidate to be able to commit for a 6-month internship (July – December).Open to candidates who are able to commit at least 4 days a week.Candidate who are currently pursuing a Degree in Business with a specialization in MarketingCandidate who enjoy working as part of a team and interacting with different departments and local markets around the worldCandidates should be independent, self-motivated, out-going, detail oriented, and passionate about the retail, F&B and/or luxury industries.Candidates with good communication and presentation skills
TWG Tea is an international work place!
TWG Tea Company Pte Ltd implies a long history of perpetual exploration and creativity…
Offering over 800 teas from 36 different countries including countless exclusive teas all hand blended in Singapore, TWG Tea has one of the largest selections in the world. We create daring and exclusive blends, using the most fragrant flowers and fruits from Europe, the most exotic spices, and only the finest, single estate teas from remote and mysterious regions of the world.
TWG Tea sources, blends, designs, manufactures, packs and distributes high quality loose and packaged teas, teabags, tea accessories, tea infused patisseries and gourmet products, showcased in our own directly operated and uniquely designed TWG Tea salons, boutiques and retail counters, and distributed to a network of wholesale luxury hotel and restaurant customers throughout Asia, the Middle East, North America and Europe.
TWG Tea is expanding its business and is looking for energetic, innovative and committed candidates with relevant experience to join us.
Responsibilities:
Assist with IT equipment stock count and maintain proper inventory recordsSupport clean-up and organisation of the IT stock roomPerform documentation and simple data migration related to IT equipmentProvide basic support in issue ticket logging, tracking, and escalation Participate in shift duties to assist with day-to-day IT operational supportAd-hoc duties assigned
Requirements:Currently pursuing a Diploma or Degree in Information Technology or related fieldCandidate would be able to commit for a minimum period of 3 to 6 months.Basic understanding of IT hardware and equipment handlingDetail-oriented and organised with good documentation skillsWillingness to learn and support operational IT tasksGood communication and teamwork skills
Only shortlisted candidates will be notified.
Job Summary
This position reports to the Head of IT at the brand headquarters located in Singapore.
Responsibilities:Oversee IT infrastructure team, managing all aspect of IT on-premise and cloud infrastructure, Store-front and back-office IT matters, CCTV, Biometrics, IT asset management, Cyber-Security, etcEnsure smooth daily IT operations and zero downtime for critical applications and server roomBuild, lead and manage a team of IT professionals, vendors and outsourced resources, while working closely with other IT teams, countries, brands management and group management to achieve targetsManage IT budget and monitor CAPEX/OPEX expenses and spendingsProvide IT best practices and propose and justify necessary improvements & tools to existing process flows, daily work flows and analytical data.Formulate and establish IT policies and best practices while complying with group requirements and auditsProject manage and support management initiatives and visionsSpearhead and lead R&D projects for continuous improvement on existing workflow, tools and systems.Assist and subsidiaries in their daily IT operations, store opening renovations, and POS/ ERP/ CRM/ eCommerce projects
Requirements:Degree or Diploma in Computer Science or a related field with at least 8 years of relevant experience, including 3 years in a managerial role.Hands-on experience in Hyper-V virtualisation, Azure/AWS Cloud Computing, Network Infrastructure, Server Room and Server Farm administration, Microsoft 365, Sharepoint, Teams, etcMust have work experience managing team in Retail and/or F&B industry and understand the dynamic job nature within the industryMust have experience in all IT aspects of store opening and renovation projectsMust have experience in building and administrating M365 eco-systems, namely Exchange, Sharepoint, Teams, One-drive, Planner, Power-Automate, etcMust have project implementation experience in one or more of the following systems – POS, ERP, Business Intelligence, eCommerceKnowledge or work experience in technical solutioning and development will be advantageousGood communications and problem-solving skillTeam player and be independent in executing work-related jobs.Proficient in written and spoken English. Ability to converse in Mandarin or French would be advantageous to communicate with stakeholders in the China and French-speaking markets.Occasional travelling required
Only shortlisted candidates will be notified. Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.
About TWG Tea
TWG Tea was established in Singapore in celebration of the island’s great history as a trading post for fine teas. TWG Tea is a luxury concept that incorporates an international distribution network to professionals, unique and original retail outlets and exquisite tea rooms. A veritable tea institution, TWG Tea is passionate about sharing their expertise and has become a point of reference for tea lovers thirsty for knowledge.TWG Tea tasters travel thousands of miles across the globe every year, sampling hundreds of teas in search of the most desirable harvests direct from source gardens. Offering over 800 single estate fine harvest teas and exclusive blends, as well as tea patisseries and other tea infused delicacies, TWG Tea is internationally recognized as a veritable innovator with the creation every season of new varieties of tea in collaboration with the world’s most renowned estates.The TWG Tea team shapes the aesthetic image underpinning all the brand’s products, constantly updating the notion of TWG Tea even as they respect the elegance and beauty of the tea traditions of the world on which it is based, now spiced with a touch of sensuality and originality.TWGTea.com
Job Summary
Payroll Support & Attendance Management
Verify OT and allowancesCapture sales for incentiveWeekly checking of rosters, attendance and leave applications
Employee Benefits & WelfareIssuance of Birthday Vouchers to staffCompile and process monthly staff ordersMaintain employee welfare listing and upload onto Info-Tech
Administrative & Travel SupportCover receptionist duties as neededMaintain and update employee records in Info-Tech and P-file filingPrint and prepare onboarding materials for new hiresPack and arrange delivery for Mask and Sanitiser requestProvide other ad-hoc administrative support to the HR Team as assigned
Talent AcquisitionAssist with talent acquisition support when needed (e.g., candidate screening and interview coordination).
RequirementsCandidate must be able to commit full-time for a minimum period of six months.Undergraduate in Business, Human Resources or related fieldStrong communication skills with good command of written and spoken EnglishWillingness, reliable, flexible and adaptable individual who is able to work independentlyMeticulous and task-oriented
Only shortlisted candidates will be notified.Please upload detailed resume, indicating reasons for leaving, last drawn salary, expected salary and date of availability.
TWG Tea Company Pte Ltd implies a long history of perpetual exploration and creativity…
Offering over 1000 teas from 47 different regions around the world, including countless exclusive teas all hand blended in Singapore, TWG Tea has one of the largest selections in the world. We create daring and exclusive blends, using the most fragrant flowers and fruits from Europe, the most exotic spices, and only the finest, single estate teas from remote and mysterious regions of the world.
TWG Tea sources, blends, designs, manufactures, packs and distributes high quality loose and packaged teas, teabags, tea accessories, tea infused patisseries and gourmet products, showcased in our own directly operated and uniquely designed TWG Tea salons, boutiques and retail counters, and distributed to a network of wholesale luxury hotel and restaurant customers throughout Asia, the Middle East, North America and Europe.
TWG Tea is expanding its business and is looking for energetic, innovative and committed candidates with relevant experience to join us. Career development assured for serious and passionate candidates.
Job SummaryThe Marketing Executive will be part of the global Marketing Communications team at the brand headquarters based in Singapore. This role will assist in the planning, creating and implementing TWG Tea marketing plans and campaigns. Work closely with cross-department colleagues and external partners / agencies to deliver effective brand and retail marketing activations across local and international markets.
Primary RelationshipsThis position reports directly to Assistant Marketing Director and is part of the Marketing team at HQ. Within the organization, this position has primary working relationship with Marketing, Public Relations, Social, Digital, Sales, Design, Warehouse and Operations teams as well as TWG Tea subsidiary and franchise partners worldwide. Outside the organization, this position will also get to interact with retail malls / landlords, media / bank / lifestyle partners, translation agencies, and any other service providers.
Responsibilities: Support in the development and execution of marketing plans aligned with global marketing strategy and brand goalsDevelop marketing collaterals and contents for headquarters and adapt for different markets, languages and channels where relevantSupport and execute retail activations, paid social ads, email marketing, media planning and advertising, consumer events / sponsorship and partnership programme. Actively review on marketing campaign performance and optimize campaigns based on results and insightsWork closely with digital, retail operations and corporate sales team to drive sales across different channels and optimal brand visibility across various brand touchpointsLiaise and work closely with overseas subsidiary and franchise partners on their local marketing activations while ensuring alignment with global brand directions. This includes understanding and analyzing different market needs and creatively strategizing to develop market-specific solutions Ensure brand consistency across all marketing channels and communications Prepare summary of key marketing activations across markets for best practices sharing Compile consumer insights, analyze current market trends and propose new marketing opportunities where possibleCopywrite, edit and proofread marketing materials in both English and Mandarin
Requirements:Minimum of 1-2 years experience in marketing, communications or similar equivalent Prior experience working in luxury, retail or F&B sector would be a plus Bachelor’s degree in Marketing, Business Management or related fields preferred Applicants must be fluent in written and spoken English and Mandarin; additional language(s) are a plus. Meticulous, adaptable, creative thinker who is able to work independently in a fast-paced environment Enjoy working as part of a team and interacting with different departments and international markets Excellent communication, project management and presentation skills
Only shortlisted candidates will be notified.
Please forward detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.
Responsibilities:Provides server administration and operations maintenanceManage firewall, antivirus endpoints, backup servers and other infrastructureResponsible for daily review of server and network batch jobs, problem logs and resolutionsAssist in Store and site renovation projects, covering IT infrastructure, CCTV, biometric access etc.Review and recommend security patches monthly for the deployment of security updates on servers and network appliancePreventive maintenance and server housekeeping activities to upkeep servers and network healthParticipate in staff training to raise the general IT literacy of usersDevelop automation scripts, runbooks, and enforce IT protocols across multi-parties.
Requirements:Diploma/degree in Computer Science, Software engineering or other similar discipline.Minimum 2 years of hands-on experience in Active Directory, scripting, DNS/ DHCP, Firewalls, Office 365, Sharepoint, Microsoft Teams, JIRA, Microsoft Planners, Hyper-V, WSUS, Antivirus, Microsoft SQL, Oracle SQL serversWork experience on Cloud infrastructure in Azure, AWS will be advantageousAble to work in both independent and teamwork environmentTeam Player with great communication and documentation skillsTravelling might be required for project implementationsMust be fluent in English.Able to communicate in mandarin is advantageous due to support to North Asia countriesReport to IT Manager (Infrastructure)
Only shortlisted candidates will be notified.Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.
Job Descriptions:Create new recipes and refine taste profiles through experimentationKeeping up to date with new trends and products in the marketMake recommendations in the design of new manufacturing processes or to change current equipment or processesConduct food tasting and sensory evaluationRefine recipe formulation for mass production purposesModify new product recipes and ingredient selection while taking note of shelf life and regulationsResponsible for documentation of new recipes and imparting of skills to team membersWork closely with the Executive Chef on the development and launch of new or improved recipes
Requirements:Recognized culinary qualification or similar disciplineMinimally 5 years of relevant experience in production kitchen and/or hotel industryCreative in food preparation and presentationPassionate in food product development with proven track record in R&D of French cuisinesMeticulous with good organizational skillsTeam player with good interpersonal skills
Only shortlisted candidates will be notified.Please apply with an updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.
Job Summary
In this exciting opportunity, you will assist in coaching a team of web-developers to meet the needs of our group’s growing business through continuous enhancements. You will be the front-line IT support to the group’s business users in ensuring all critical issues are resolved timely.
Responsibilities:Reports to IT Technical Manager and indirectly to Group Head of ITWork with multiple business leaders, co-workers, overseas developers and vendors to meet business requirements, and to deliver group projects & visionsDevelop and enhance existing business application and e-Commerce platformsTranspose user needs into technical programming with proper documentationEnforce Source Code and version control across multiple partiesDevelop test plans and cases, as well as, the technical and functional documentations according to the adopted methodologiesUpdated with the latest application/ web technologies and security insightsAssist in documenting and developing and enforcing development methodologies and protocolsDesign, develop, and maintain SharePoint solutions to enhance collaboration, workflow automation, and document managementDevelop and manage Power BI dashboards and reports to support business analytics and data-driven decision-making
Requirements:Degree (or Diploma) in Computer Science, Software engineering or similar disciplinesMinimum 3 to 5 years’ programming experience in designing and developing in-house and eCommerce web/mobile applications using one or more of the following languages and platforms : C#.Net, ASP.Net (MVC), Web API, Java script, TypeScript, React, Nextjs, Notejs, HTML, CSS, Bootstraprs, JQuery, React, bash scriptingHands-on experience with SharePoint development and administrationHands-on experience in Power BI dashboard development and data modelingPrior experienced in developing cross-platform mobile application such as Xamarin or React Native or related will be a bonusExperienced in working with MS-SQL, MySQL and Oracle Postgres databasesExperience in various e-Commerce, CMS, ERP, CRM application platforms, and integration with payment & logistics gatewaysExperience in deploying cloud hosting and architectureExperience with development tools such as Visual Studio, MS DevOps, Jira, Git, Bitbucket and CI/CD toolsGood understanding of UX/UI, SEO principles and cross-browser compatibility issuesStrong project coordination and people liaison skills with good communication abilitiesApplicants must be fluent in written and spoken English
Only shortlisted candidates will be notified.Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.
Job SummaryPrimary responsibilities involve developing, implementing and executing TWG Tea sales action plans and strategies, to maintain positive current client relationships that are sustainable and beneficial to our Organization as well as developing new clients to contribute to the growth of our business. Ability to facilitate communication, contribute ideas about product differentiation, and operate as a liaison between clients and Management.
Primary RelationshipsThe position reports directly to the Sales Directors or Senior / Sales Managers and indirectly to the Chief Corporate Officer.
Within the organization, this position has primary working relationships with the other Corporate Sales team members, Sales Logistics, Marketing, Tea Institute and Warehouse teams as well as TWG Tea overseas partners and franchisees Outside the organization, the position coordinates primarily with our HORECA clients that carries TWG Tea products, both locally and overseas.
Responsibilities:Manage major key corporate account / develop new business with corporate clientsTarget market by developing, implementing and executing sales action plans and strategiesSource for new and appropriate clientsPrepare quotation and proposals to clientsMonitor sales and follow up with clientsMeeting of sales target and boosting salesProject accurate representation of Company to clientsLiaise with warehouse and logistic colleagues to ensure timely delivery of goodsLiaise with Finance to ensure timely invoicing and payments are received from clientsProcess purchase and sales ordersPrepare periodic reporting
Requirements:Bachelor’s degree in Business Administration or related majorMinimum 3-years’ experience in corporate sales with demonstrated success, preferably in the luxury industryKey account servicing experience in a luxury brand is preferredFluent in written and spoken English would be a plus (to liaise with TWG Tea overseas partners and franchises from Europe, USA and Middle East).Computer literacy in Microsoft Office and OutlookDemonstrated successful experience in making presentations and negotiating contracts with clientsExcellent oral and written communication skillsGood analytical, organizational and personal skillsMeticulous and excellent eye for detailsCustomer-service oriented individual that are adaptable and flexiblePleasant personality and ability to work in teamsAffinity with the products
Only shortlisted candidates will be notified.
Please apply with an updated resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.
