The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 260+ centres in 38 cities and 15 markets.
The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.
Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.
For more information, please visit www.executivecentre.com Come and join us in our TEC family!
Position: Executive - Community & Events
The Executive Centre is an innovative, multinational, flexible workspace provider, catering to businesses and individual members from the broadest spectrum, each with unique requirements.
We are seeking an enthusiastic individual that illustrate The Executive Centre’s core values of putting our members first, going above and beyond, and striving to create a connected culture. Work alongside the respective city and centre teams strive to achieve our mission of facilitating the growth of ambitious businesses through high-end service, seamlessly operated workspaces, unparalleled insights from a global member network and experiences that elevate corporate culture to achieve the following.
This position offers an exciting opportunity for growth within the community industry, allowing you to develop your skills while contributing to engaging and memorable experience for our clients.
Responsibilities:
Community Engagement
Communicate and work closely with local teams and members to ensure highest level of member satisfaction.Develop community initiatives designed to create connections between members, including member introductions, overseeing in-person events and webinars, electronic and print communications etc.Manage monthly events calendar and workflow. Ensure there is a good balance of business, educational, lifestyle, member appreciation, sustainability and sales-marketing related events or webinars. Work closely with Operations, and Business Development or Service Revenue team to drive engagement. Manage onboarding and Community orientation for all our new and assist existing Members.Partnering with TEC member companies to organize events and member benefits on a regular basis.Minimum 4 (four) to 8 (eight) Community Events per month, 6 Member benefits in a calendar year, and other activities outlined in the Community Assessment and Overview.
Online Engagement & Social Media
Design and implement guidelines and best practices for both online and offline communities to optimize member experience. Exercise discretion in guiding prospective members, including possibly gatekeeping where business may not be in the interests of the greater community.Moderate and facilitate internal Community online forum by posting relevant TEC, member-related and industry content, participating in conversations with forum members, and managing negative comments/complaints in a respectful manner that reflects the TEC value system.Manage the local posting of Community social media calendar by submitting content to Marketing team, and it will be shared regularly on TEC channels based on guidelines.Identify and develop local member benefits for TEC Members.
Membership & Partnership with Members and Non-Members
Expand TEC Community by acquiring Corporate Members and Access/Individual Pass.Explain TEC policies and procedures to Members, including but not limited to: membership and partnership agreement and billing procedures at initial on-boarding process.Proactively engage members to discover and discuss members’ objectives, i.e. using member service request as an opportunity to learn more about member, member’s business and any other needs member may have. Identify opportunities and act on them to connect members.Create public events and programs to expand TEC Community bring in potential clients and partners.Develop B2B Partnership through profit-sharing model or upselling of TEC main products and services. Attend local industry, business and public events as TEC brand ambassador. Develop business partnership with Chamber of Commerce, Business Association, University Alumni, and other potential Business Community to expand content-based events and expand TEC Community awareness.
Who are we looking for:
Experience and Requirements:
University/polytechnic graduate with 1-3 years of experience.Prior event management and customer relationship management required, event hosting or MC experience preferred.Passion and understanding for entrepreneurial or other business communities.Exceptional organizational, time management and multitasking skills.Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.Outgoing and positive personality – Community team are required to walk into networking events and be comfortable introducing themselves and others to Members or Non-Members and able to work with different stakeholders positively Exceptionally communicative – Proficient in English and a local language is a must. Community team must excel at clear, tailored online communication. They embrace and value the differences among different communication platforms, and are eager to explore the best methods for interacting with community members.
Your personal data would be treated confidential and would be used for recruitment purpose only.
The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 260+ centres in 38 cities and 15 markets.
The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.
Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.
For more information, please visit www.executivecentre.comCome and join us in our TEC family!
Position: Executive - Business Development Manager
The Business Development manager is responsible for the negotiation and acquisition of new clients in TEC Singapore. Working closely with the relevant departments, the Manager role is also to drive the occupancy and expansion of the local portfolio.
Responsibilities:Generate the private offices product sales volume and value through the development and implementation of a structured and target-driven strategy with disciplined and proactive attitude towards marketing and networkingIdentify new business opportunities and sales channelsHandle sales enquiries and site inspections while providing solutions according to the client’s expectationAccount management of clients to achieve high retention ratesCollaborate with internal teams for pre-sales planning and after sales servicesMaintain all online CRM system data to ensure accuracy of all sales results, opportunities, contacts and contractsActively build network on behalf of TEC among Real Estate Agencies, Chambers of Commerce, Government Bodies, Professional Services firms and MNCsMaintain a good and lasting professional relationship with internal team members, clients and business partnersParticipate in business events and sales related activities
Who are we looking for:
3-5 years working experienceExcellent interpersonal, communication and networking skillsHighly motivated, proactive and presentable dispositionAbility to work well in a dynamic environment, as well as the initiative to work autonomouslyAbility to manage a portfolio of multiple clients, and to maintain relationships with clients, affiliates, and key industry contactsAbility to negotiate with decision-makers, executives, and CEO’s
Your personal data would be treated confidential and would be used for recruitment purpose only.
The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 260+ centres in 38 cities and 15 markets.
The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.
Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.
For more information, please visit www.executivecentre.comCome and join us in our TEC family!
Position: Engagement Associate
The Executive Centre is an innovative, multinational, flexible workspace provider, catering to businesses and individual members from the broadest spectrum, each with unique requirements.
As an Engagement Associate interacting with that member base, your role is to provide a level of customer service and face-to-face engagement unsurpassed in the hospitality industry. In every sense, you are the 'face' of The Executive Centre for all members, so you must maintain that proactive, professional, innovative, customer service-led persona at all times, to facilitate our individual member and overall community experience.
Responsibilities:
Proactively anticipate and respond to all members' and guests' needs or queriesConstantly identify opportunities to connect our members, in-centre and otherwise, to further add value to their experienceManage both office units and telephone systems set up and requests for all membersManage all secretarial, administration, postage, courier or other arrangements for all members as requested. Ensure that all requests are met to the best of your professional knowledgeConduct seamless check in & check out process for all membersHandle all telephone calls in a professional and efficient way while maintaining a professional, customer service-led personaWork on resolving all basic IT issues occurred in the centres; identify when specific IT support is required and take appropriate actionDevelop and maintain third party vendor relationships, to further add value to the centre operations and member's experienceContinuously seek opportunities to up-sell and cross-sell to members to drive revenueProvide valuable holistic support to all local Operations to maximize profitability, efficiency and productivity
Who are we looking for:
Client Engagement - deliver quality service and proactively seek to understand clients' needEffective Communication - Active listening skills. Ensure feedback is clear and understood and actionableCollaboration - Display cooperative attitude. Support team member and share knowledge in the teamService Revenue - Maximizing service revenueEfficiency & Effectiveness - Demonstrate high efficiency and proactiveness and is able to multi-taskGrooming - Maintain professional appearance consistently according to the company's standard and guidelinesCentre Maintenance - Maintain the look, feel and efficiency of all centres to the standards expected by TEC and our Members
Your personal data would be treated confidential and would be used for recruitment purpose only.
The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 260+ centres in 38 cities and 15 markets.
The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.
Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.
For more information, please visit www.executivecentre.comCome and join us in our TEC family!
Position: Facilities Technician
The Executive Centre is an innovative, multinational, flexible workspace provider, catering to businesses and individual members from the broadest spectrum, each with unique requirements.
A facilities technician performs routine maintenance. This can include activities like repairing office furniture, replacing light fixtures, painting maintaining air conditioning and basic servicing. They ensure that all systems are working seamlessly to provide a safe and comfortable environment.Technicians inspect, analyze, and troubleshoot systems and equipment. They run tests and interpret the results to make the effective recommendations to fix faulty or broken equipment. When necessary, during repairs, they will source replacement parts and costs.
Responsibilities:
Maintenance: Performing routine checks and upkeep to prevent breakdownsRepair: Diagnosing and fixing issues to restore equipment to working orderInventory: Managing and maintaining inventory of tools and spare partsTroubleshooting: Identifying the root cause of problemsDocumentation: Keeping records of work performed, including test results, repairs, and maintenance activitiesCollaboration: Working with Operations Manager to solve members’ issues and recommend solutions
Who are we looking for:
Vocational Training / Technical DiplomaGood command of written and spoken EnglishMinimum 5 years technical experience in maintenance, servicing and repairs.5 years in displaying a hands-on approach and good analytical in facilities related repairs and maintenanceResponsive On-site supportCustomer-oriented, with excellent interpersonal and time management skills
Your personal data would be treated confidential and would be used for recruitment purpose only.
