The Head of Facilities is responsible for leading and overseeing all facilities-related functions, including engineering operations, housekeeping operations, and project management. This role ensures that all premises are maintained in tip-top condition to support business operations effectively.
The incumbent will ensure optimal performance, safety, compliance, and reliability of building systems, infrastructure, and equipment while maintaining high standards of workplace safety, health, and fire safety.
Facilities & Engineering OperationsHousekeeping OperationsProject ManagementWorkplace Safety & Health (WSH)Fire Safety ManagementLeadership & AdministrationHouse Committee Representation
What’s in it for you Lead and oversee Spa operations and profitability, always ensuring the highest standards of service and Member experience We are looking for someone who has Minimum 5 years of management experience in Spa operations, with direct oversight in ME License and Case Trust Strong business acumen and problem-solving skills Knowledge in retail, inventory and pricingAbility to engage and communicate with stakeholders across all levels Flexibility to work weekends and holidays
What you will be doing Oversee daily spa operations, including financial reporting, staff commission tracking, procurement and inventory, retail management, and regulatory compliance Lead and manage the Spa team, overseeing staffing, scheduling, training, and professional standards to foster a high-performance culture Maximize spa revenue and profitability through strategic yield management and targeted marketing initiatives Drive Member satisfaction by cultivating a culture of service excellence and ensuring effective resolution of escalated concerns Analyze feedback, market trends, and competitor benchmarks to enhance services and programs, while identifying opportunities to maximize productivity and efficiency
