To deliver a high standard of pharmacy services to both inpatients and outpatients in a multi-disciplinary setting.To be involved in clinical and administrative duties.To develop and review services provided by the Pharmacy department such that the profession keeps abreast in providing timely and cost-efficient pharmacy services to the community.Must be willing to work on weekends and public holidays
Requirements:Degree or post-graduate degree in PharmacyRegistration with Singapore Pharmacy CouncilExcellent communication and listening skillsExcellent team memberExcellent clinical competency
Responsibilities:Responsible for providing quality occupational therapy treatment as an effective member of the rehabilitation team.Work out individual care plan and treatment goals for each client.Provide occupational therapy treatment for Inpatient Wards.Plan and implement OT program for clients with Dementia, Psychiatric illness, Musculoskeletal and Neurological conditions.Participate in multidisciplinary meetings to review clients’ progress with other team members.Supervise Therapy Assistants (TAs) and volunteers helping in relevant areas.Supervise Occupational Therapist who are under conditional registration.Be involved in training of the TAs and caregivers.Be involved in training and education of the team in aspects related to occupational therapy.Participate in quality improvement or research projects.
Requirements:Recognized degree/diploma in Occupational TherapyMust have full registration with the Allied Health Professional Council.Experience Preferably at least 1 years’ experience.Must enjoy working with elderly patients, especially for patients with neurological or musculoskeletal problems or mental health conditions.Good communication and interpersonal skills are required.
Only shortlisted candidates will be notified. Thank you.
About the Role:- Provide professional consultancy and treatment to the patient- Implement appropriate treatment plans after assessing patient’s condition- Adhere closely to the clinical protocols and procedures- Discuss therapy goals and care plans with patient and/or caregivers- Provide training and supervision to therapy assistants to ensure quality care delivery.- Assist to organize staff and caseload coverage.
Requirements:- Recognized Bachelors or Masters in Speech Therapy- Full registration with the Allied Health Professions Council- At least 2 years of experience as Speech Therapist- Related experience in a community hospital setting beneficial- Able to work well in a team and also independently
Only shortlisted candidates will be notified. Thank you.
Job SummaryThe Patient Relations Executive plays a key role in enhancing patient and family experience in the community hospital by managing feedback (complaints,compliments, and suggestions, etc), and service recovery. The role serves as a liaison between patients, families, clinical teams, and hospital departments to ensure timely resolution of concerns, clear communication, and continuous improvement in service quality.
Key ResponsibilitiesPatient Feedback ManagementReceive, assess, and manage patient and family feedback (complaints, compliments, suggestions, etc) through various channels (e.g. emails, online surveys, calls, walk-ins, etc).Conduct timely follow-ups with patients and families to acknowledge concerns, clarify issues, and provide updates.Coordinate investigations with clinical and non-clinical departments to ensure accurate fact-finding and appropriate responses.Draft clear, empathetic, and professional written and verbal responses in accordance with institutional policies and service standards.Support service recovery efforts to address patient concerns and restore trust.Coordinate and facilitate family conferences between the relevant department(s)’ in-charge and patients/families, including minute-taking for internal circulation and providing a formal closure response to the patients/families.
Stakeholder Coordination & CommunicationAct as a neutral liaison between patients/families and hospital department(s) to facilitate understanding and resolution of issues.Engage doctors, nurses, allied health, and support services to ensure coordinated and patient-centred responses.Escalate complex or high-risk cases to management appropriately and in a timely manner.
Reporting & Quality ImprovementMaintain accurate documentation and logs of feedback, complaints, and outcomes.Analyze trends, recurring issues, and service gaps, and prepare reports for management review.Provide insights and recommendations to support service improvement initiatives and patient experience strategies.
Patient Advocacy & Service ExcellenceAdvocate for patients’ perspectives while balancing organizational policies and clinical considerations.Promote service excellence, empathy, and professionalism in patient interactions.Support hospital initiatives related to patient experience, accreditation, and service quality.
Compliance& GovernanceEnsure compliance with response timelines, documentation standards, and institutional or regulatory requirements.Maintain confidentiality and professionalism in handling sensitive patient information.
Job RequirementsEducation:Bachelor’s Degree in:Healthcare ManagementBusiness AdministrationCommunications/ Public RelationsSocial Work, Psychology, or related disciplines
Experience:Minimum 1-3 years of relevant experience in:Patient relations / patient experienceCustomer service or service recovery rolesHealthcare, social service, or public sector environments
Skills & Competencies:Strong verbal and communication skills.Ability to communicate with empathy, professionalism, and sensitivity in emotionally charged situations.Good interpersonal skills with ability to work collaboratively across multidisciplinary teams.Strong organizational, documentation, and follow-upskills.Ability to analyze issues, exercise sound judgement, and recommend appropriate actions.Excellent written skills for professional correspondence and reports.Proficient in Microsoft Office.Empathetic, patient-focused, and service-oriented.Team-oriented with the ability to work independently.
