We are working with a leading global semiconductor equipment company to hire a Product Support Engineer focused on PECVD / ALD technologies.
This role sits at the intersection of advanced troubleshooting, customer interaction, and product engineering, supporting some of the most advanced wafer fabrication environments globally.
The RoleAct as a technical expert on product lines, handling Type 1/2 escalations on complex tool issuesDrive root cause analysis, including data-driven investigation and solution definitionPresent findings and solutions to customers, and gain buy-in on corrective actionsInterface with global product / factory teams to resolve issues and prevent recurrenceSupport new product introduction phases (Alpha / Beta) alongside product groupsLeverage and contribute to global knowledge management systemsMentor local engineers and lead escalations across cross-functional teamsBuild strong customer relationships during escalations, upgrades, and evaluations
Ideal ProfileExperience in semiconductor equipment (etch, deposition, or similar)Strong exposure to troubleshooting and complex issue resolutionBackground in PECVD, ALD, or related thin film processes preferredAbility to perform structured root cause analysis (data-driven)Comfortable interacting with customers and presenting technical solutionsExperience working with cross-functional/global teams
Why consider this roleHigh-impact position solving critical, real-time technical challengesStrong exposure to product engineering and global stakeholdersOpportunity to develop into a technical leader / SMELess purely field-based — more strategic and product-facingJoin a company investing in developing future technical leaders
Our client is a global solutions provider specializing in equipment and automation technologies that enhance operational efficiency across industrial and commercial environments. They are currently seeking to hire a Regional Business Development Manager for their Autonomous Mobile Robots (AMRs) business.
Key ResponsibilitiesIdentify, prioritize, and win new automation and robotics projects across strategic accountsDevelop and execute sales strategies to drive pipeline growth, pilots, and new business opportunitiesLead negotiations and close deals to achieve revenue and margin targetsOwn sales performance, including pipeline management, forecasting accuracy, and quarterly/annual resultsBuild strong customer relationships and expand market share within key verticalsCollaborate closely with country leaders, core sales, and internal teams to deliver integrated solutionsDrive geographic expansion by identifying new markets and developing go-to-market strategiesPartner with marketing on demand generation activities (events, campaigns, exhibitions)Strengthen AMR sales capabilities, including objection handling, territory planning, and closing skillsRequirementsStrong experience in B2B sales, preferably in automation, robotics, or industrial solutionsProven ability to manage complex sales cycles and strategic accountsExperience in robotics, warehouse automation, AGV/AMR, or industrial automation is highly desirableExperience in managing multiple distributors within SEAPrevious experience in developing vertical markets (F&B, Automotive, Logistics, Heavy Industries) and key accountsDemonstrated capacity to control expenses and meet profit goals.Proven ability to handle cross-cultural situations.Ability to work independently while collaborating across regional teamsWillingness to travel extensively across SEA, Korea and Japan (50–60%)
The incumbent will be responsible for end‑user service quality and knowledge excellence by implementing Quality Assurance frameworks, governing Knowledge Centric Services (KCS) aligned knowledge and engineering support processes that reduce friction and improve digital employee experience and cost to serve.
ResponsibilitiesA. Quality Assurance (QA)Develop QA program, sampling, and calibration; perform audits and publish dashboards; coach to improve behaviors and outcomes.Establish a defect taxonomy and root‑cause library; drive CAPA and verify effectiveness.B. Knowledge Management (KCS‑aligned)Govern content lifecycle, metadata/taxonomy and findability; manage templates and style guide.Run author enablement/training and peer review; track reuse/deflection and knowledge impact on FCR/FTFC. Process Management & CIMap and standardize SOPs for onboarding/offboarding, refresh, VIP, and loaners; define controls and measurement plans.Quantify benefits and report monthly to leadership (experience/cost/risk) and any other duties as assigned by the Immediate SupervisorPreferred qualificationsITIL® Foundation; KCS® Practices; Lean/Six Sigma familiarity; experience with DEX metrics and author enablement
RequirementsBachelor’s degree in Information Technology/Information Services or related field with more than 5 years in Quality Assurance, Knowledge & Process Management within IT servicesStrong ITIL working knowledge is requiredPrior experience handling ServiceNow Knowledge & Reporting; SharePoint/ConfluenceProficiency in Tool Stack & following Platforms : ServiceNow (Incidents/Requests, Knowledge, Performance Analytics, HAM Pro, SAM Pro, CMDB), Endpoint mgt (Microsoft Intune/Autopilot, ConfigMgr (SCCM); Jamf), Identity/Security: Entra ID (Azure AD), Microsoft Defender for Endpoint, BitLocker; MFA, Productivity/Collab: Microsoft 365 (Teams/Outlook/SharePoint); Conferencing/AV incl. Teams RoomsStrong understanding of process mapping & requirement gatheringStrong analytical & problem-solving skillsExcellent verbal & written communication skillsCollaborate effectively with cross-functional teamsStrong organizational & time management skillsAttention to details
We are partnering with a global EPC company supporting high-tech and industrial clients across sectors such as semiconductors, life sciences, pharmaceuticals, and chemicals.
This is a senior, client-facing role focused on driving business growth, developing strategic partnerships, and leading complex tendering activities across the region.
Key ResponsibilitiesDevelop and execute business development strategies to drive growth across key industrial sectorsBuild strong relationships with clients, contractors, consultants, and government stakeholdersLead tendering activities end-to-end: from opportunity identification, engineering inputs, costing, to submission and negotiationsPrepare and deliver client presentations, proposals, and commercial strategiesManage and track opportunities through CRM tools, including pipeline reporting and performance analysisCollaborate closely with internal teams (engineering, project, commercial) to ensure alignment and successful project delivery
RequirementsDegree in Mechanical, Chemical, or Electrical Engineering (MBA or commercial background is a plus)10+ years of experience in business development or commercial roles within MEP / construction / EPC / Engineering consultancy.Proven experience in tendering, project commercial management, and stakeholder engagementStrong communication, negotiation, and leadership skills
Why consider this opportunity?Exposure to large-scale, high-tech industrial projectsRegional scope with strong growth and expansion plansOpportunity to work closely with senior leadership and influence commercial strategy
About the RoleWe are partnering with a leading global semiconductor equipment company to hire a Strategic Marketing Analyst focused on Advanced Packaging. Depending on the seniority of the candidate, the Manager title could be given.
This is a high-impact, strategic role within a global products group, where you will help shape business decisions by analyzing market trends, technology roadmaps, and growth opportunities across the semiconductor ecosystem.
What You’ll DoBuild and maintain market models (TAM / SAM / market share)Develop long-term forecasts for advanced packaging technologiesAnalyze industry trends, customer demand, and technology roadmapsPartner with product, sales, and leadership teams to support strategic decisionsProvide insights for executive-level business reviews
What We’re Looking ForExperience in semiconductor industry, ideally with exposure to advanced packaging (e.g. 2.5D, 3D IC, chiplets, fan-out, TSV, etc.)Background in strategy, product marketing, market intelligence, or business planningStrong analytical mindset with experience in market modeling / forecastingAbility to translate technical concepts into business insights
Candidates from both technical (engineering) and business/strategy backgrounds are welcome
Why This RoleWork on one of the fastest-growing areas in semiconductors (AI, chiplets, 3D packaging)High visibility with global leadership teamsStrong career progression into strategy, product management, or leadership roles
