[Contract Position]
Job Description:
You will be responsible for leading the strategic planning, implementation, and management of the organisation’s IT systems, ensuring alignment with organisational goals, operational efficiency, and effective service delivery. The role drives business-led technology transformation initiatives and promotes technology adoption across divisions.
Responsibilities:
Business Transformation & Needs Analysis Work closely with Senior Leadership and key stakeholders to understand business objectives and operating challenges and translate them into clear business and technology requirements.Conduct structured business needs analysis and process reviews to identify opportunities for productivity improvement, service enhancement, risk reduction, and cost optimization.Consolidate, assess, and prioritize improvement opportunities based on organizational impact, strategic alignment, feasibility, and resources. Ensure all projects deliver clear business outcomes and measurable benefits.
IT Strategy & GovernanceReview and implement IT strategy aligned with organisational priorities and long-term vision.Review and maintain the organization’s digital strategy and multi-year technology roadmap, encompassing AI and automation initiatives.Track, report, and communicate progress, risks, and impact against the approved roadmap and plans.Conduct ongoing industry and ecosystem scans to evaluate emerging technologies and assess their relevance and practicality for the non‑profit context.Ensure compliance with regulations such as PDPA and cybersecurity standards.
Systems & Infrastructure ManagementOversee the management and optimization of IT systems including Client Relationship Management (CRM), Enterprise Resource Planning (ERP), and other platforms.Plan for system upgrades, integrations, and adoption of emerging technologies.Ensure resilience, scalability, and security of IT infrastructure.Support integrated data architecture for improved reporting, decision-making, and impact assessment.Ensure data quality, accessibility, and utilization for programme effectiveness and organizational insights.
Delivery & Business ImprovementTranslate prioritized opportunities into a portfolio of actionable initiatives (projects or business‑as‑usual enhancements) that deliver measurable business improvements.Lead or oversee the implementation of high‑impact, cross‑divisional or organization‑wide initiatives, ensuring delivery on time, within scope and budget.Apply appropriate change management and adoption strategies to embed new processes and sustain benefits.Monitor project performance and outcomes, providing clear management reporting on progress, risks, costs, and benefits.
Stakeholder ManagementBuild strong relationships with internal stakeholders to ensure alignment and shared ownership of outcomes.Work with ecosystem partners such as NCSS, GovTech, Volunteers and CSR teams of technology firms to maximize funding opportunities, collaborations, waivers, and non‑profit discounts.Manage IT procurement activities and vendors to ensure value for money, service quality, and compliance with organizational policies.Coordinate across internal divisions and with external vendors to ensure successful implementation.Communicate IT strategy, project updates, and transformation benefits to leadership and board committees.
Project and Team ContributionLead IT projects from initiation to completion, including budgeting, resource allocation, risk management, and successful delivery.Develop and oversee project and initiative budgets, ensuring technology investments are used efficiently and cost-effectively.Ensure technology solutions are designed in alignment with existing systems, infrastructure, and cybersecurity standards.As a member of the IT management team, contribute to team initiatives, knowledge sharing, and continuous improvement.
Requirements:Bachelor’s degree in information technology, Computer Science, or a related discipline. Professional certifications in project management, IT governance, or cybersecurity are advantageous. Minimum 8 years of IT experience, including at least 4 years in a managerial or leadership capacity. Strong strategic orientation, with the ability to align technology roadmaps and initiatives to organisational priorities. Advanced business analysis and problem‑solving capabilities, with the ability to translate organisational needs into effective, scalable IT solutions. Proven experience in business process improvement, operational optimisation, and leading transformation projects. Robust project and portfolio management skills, overseeing planning, execution, resource allocation, and reporting. Excellent stakeholder engagement, facilitation, and influencing skills across senior leadership, end users, and external vendors. Demonstrated ability to manage multiple high‑impact initiatives while balancing time, cost, scope, and quality. In‑depth knowledge of IT systems, infrastructure, cybersecurity, digital transformation, AI, and automation technologies. Strong leadership capabilities, with a proven track record in team development, performance management, and building high‑performing IT teams. Solid understanding of regulatory requirements, data privacy standards (e.g., PDPA), and IT compliance frameworks.
Our Welfare:We aim to take care of your well-being.We provide:Career development opportunitiesFlexible working hoursAWS/ BonusesHealth insuranceWellness programmes
Interested candidates are invited to send their resumes with current and expected salary information.
Only shortlisted candidates will be notified. We thank all applicants for their interest.
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. Click here to learn more about SINDA’s Data Privacy Policy.
[Contract Position]
Job Description:
You will be responsible for leading and delivering strategic digital transformation initiatives across enterprise systems, cybersecurity, artificial intelligence (AI), data analytics and robotic process automation (RPA).
Responsibilities:
Enterprise Systems Implementation
Lead the end-to-end implementation of enterprise systems, such as Client Relationship Management (CRM) and Human Resource Management (HRM) platform.Oversee implementation, data migration, user acceptance testing and change management.Ensure solutions are scalable, secure and aligned with long-term digital strategy.
Cybersecurity
Review findings from cybersecurity audits and vulnerability assessments and coordinate remediation efforts with internal teams and vendors.Track and report remediation progress to ensure timely risk mitigation.Manage implementation and optimization of Single Sign-On using Microsoft Entra ID.Ensure projects comply with cybersecurity best practices, data protection regulations and organizational policies.
Artificial Intelligence (AI)
Partner with stakeholders to identify and prioritize AI use cases, including agentic AI and workflow automation.Conduct feasibility studies and cost-benefit analyses for proposed AI initiatives.Ensure responsible AI governance frameworks are established, including fairness, accountability, transparency, security and privacy safeguards.Oversee pilot projects and production deployment of approved AI solutions.
Data Analytics
Lead the implementation of a secure data repository or data platform to support analytics and reporting.Establish and maintain data governance policies, data quality standards and access controls.Collaborate with stakeholders to define reporting and dashboard requirements.Manage delivery of analytics solutions through vendors or partners.
Robotic Process Automation
Identify automation opportunities across operational and administrative workflows.Develop business cases and requirements documentation for RPA initiatives.Oversee implementation, testing and deployment of automation solutions.Measure and report on efficiency gains and return on investment.
Project Management
Manage the full project lifecycle: initiation, planning, procurement, execution, monitoring, testing and go-live.Develop project charters, budgets, timelines and risk registers.Manage vendor selection, contracts, performance and deliverables.Provide regular progress reports and management updates.Ensure compliance with organizational governance and procurement frameworks.
Team Contribution
Work closely with IT Operations team to ensure smooth transition of projects into steady-state operations.Drive change management and user adoption initiatives.Contribute to IT strategy planning and cross-divisional digital initiatives.Contribute to knowledge sharing and continuous improvement within the IT function.
Requirements:
Bachelor’s degree in information technology, Computer Science, or a related field. At least 6 years of IT experience, including a minimum of 3 years leading IT projects or teams. Project management certification (e.g., PMP, PRINCE2) is preferred. Proven track record in delivering system implementation and digital transformation initiatives. Experience with cloud platforms, enterprise SaaS solutions, or data platforms is an advantage. Exposure to cybersecurity, AI, or automation projects is preferred. Strong skills in project management and business analysis. Ability to manage multiple concurrent initiatives in a structured and systematic manner. Strong analytical, problem‑solving, and decision‑making capabilities. Good understanding of IT governance, risk management, and compliance frameworks. Excellent stakeholder engagement and communication skills. High level of integrity, professional judgement, and accountability.
Our Welfare:We aim to take care of your well-being.We provide:Career development opportunitiesFlexible working hoursAWS/ BonusesHealth insuranceWellness programmes
Interested candidates are invited to send their resumes with current and expected salary information.
Only shortlisted candidates will be notified. We thank all applicants for their interest.
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. Click here to learn more about SINDA’s Data Privacy Policy.
[Contract Position]Job Description:
You will be responsible for overseeing end‑to‑end operational and administrative functions across student engagement, tutor management, and centre operations. You will ensure thatall processes - including class assignment, fee administration, attendance monitoring,curriculum material management and student retention – are carried out in accordance with organisational and divisional governance requirements and stipulated timelines.
You will play a key role in ensuring the smooth and effective delivery of STEP programmes across multiple centres.
Responsibilities:
Centre Management:Manage up to seven STEP Centres to ensure consistent and high‑quality programme deliveryProvide operational guidance to about 70 auxiliary personnel (Centre Principals, Centre Administrators, Tutors, Pupil Management Officer, ICT officer and Counsellor) across STEP Centres, ensuring role clarity, accountability and consistent performance standardsServe as the key operational liaison for Centre Principals (CPs), Centre Administrators and tutors on operational matters, ensuring smooth centre operationsEnsure full compliance with internal controls, audit guidelines and Standard Operating Procedures (SOPs)Review, streamline and enhance operational processes to improve efficiency, reduce manual touchpoints and eliminate redundancies
Inventory Management:
Coordinate the distribution of learning resources to students and tutors across assigned centresEnsure accurate tracking and timely management of inventory in alignment with established processes
Personnel Management:Manage the full framework of recruitment, deployment, performance evaluation, and exit management of assigned auxiliary personnel. This includes conducting performance evaluations for Centre Principals in assigned centres and reviewing/vetting performance appraisals of other auxiliary staff prepared by Centre Principals, providing feedback where necessaryEnsure that personnel records are accurately maintained and updated in the Education Management System (EMS)Work closely with the Heads of Education division and STEP Programme Manager to plan and coordinate meetings, briefings and sharing sessions
Data Management:Ensure the accuracy and timely maintenance of student records and educational resource inventories in the Education Management System (EMS)Analyse and interpret data to generate insights that support informed decision‑making and enhance programme effectivenessGenerating periodic reports through EMS on student attendance, academic performance, tutor performance and programme enrolment
Requirements:Diploma/Degree in any discipline, with 3 to 5 years of experience in programme administration. Experience working in an Education department of a non‑profit organisation will be an added advantageGood understanding of the Singapore education landscapeDemonstrated ability to engage and manage diverse groups of stakeholders to ensure smooth programme delivery and prompt resolution of operational issuesProficiency in Microsoft Office; familiarity with data visualisation tools (e.g., Excel dashboards, Power BI, Tableau) will be considered an added advantageStrong analytical skills with the ability to translate data into actionable insights Excellent verbal and written communication skills Ability to work independently and collaboratively in a fast‑paced environmentWillingness to work on weekday evenings to conduct bi-monthly centre audits, weekends and in outdoor settings, when required Able to participate in SINDA-wide events, when requiredApproved Over-time hours will be compensated with time off or off-in lieu in accordance with internal policy
As part of our selection process, shortlisted candidates will be required to complete an Excel assessment on the day of the interview. Candidates who perform well are shortlisted to proceed to the subsequent stage of the recruitment process.
Our Welfare:We aim to take care of your well-being.We provide:Career development opportunitiesFlexible working hoursAWS/ BonusesHealth insuranceWellness programmes
Interested candidates are invited to submit their resumes, including current and expected salary information. Only shortlisted candidates will be notified. We thank all applicants for their interest.Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. Click here to learn more about SINDA’s Data Privacy Policy.
Responsibilities:Plan & execute community engagement and collaborative activitiesPlan & execute volunteer-initiated events and programmesPlan & execute ground engagements like curate activities to attract more members of the public, support meetings with community organisationsMonitor program performance of both internal and external service providersWork with community partners and other stakeholders to collaborate and curate activities and eventsParticipate in SINDA-wide events when requiredPerform other adhoc duties as assignedRequirements:Diploma or Degree in Events Management, Business Management, Volunteer Management or any other related fields.Min 2 year of relevant working experience in Community Engagement, Partnerships and Event management.Proficient in MS PowerPoint and MS Excel for presentationsAble to perform basic data analysis using Excel/Power BI would be an added advantageStrong communication and interpersonal skills and ability to manage stakeholders across different levels.Resourceful, able to work independently and in a team with volunteers & community leadersFlexible to work on some weekday evenings and weekends
Our Welfare We aim to take care of your well-being.We provideCareer development opportunitiesFlexible working hoursAWS/ BonusesHealth insuranceWellness programmes
Interested candidates are invited to send their resumes with current and expected salary information.
Only shortlisted candidates will be notified. We thank all applicants for their interest.
Please note that your response to this advertisement and communications with uspursuant to this advertisement will constitute informed consent to the collection, useand/or disclosure of personal data by SINDA to carry out its business in compliancewith the relevant provisions of the Personal Data Protection Act 2012. To learn moreabout SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/
About the Role:This role involves managing operations and administration to ensure the successful delivery of SINDA’s initiatives, supporting Indian women and youth aged 7 to 35 years.
Key Responsibilities:Ensure the implementation of youth programmes is aligned with the division’s objectivesPlan and implement effective and focused programmes to equip youth with resources to be empowered and inspiredServe as one of the liaison officers to coordinate with other organisations, ensure smooth execution of programmes, manage communications and feedback from stakeholders professionally and lead outreach initiativesEnsure timely and efficient update of documentation and dataEvaluate and analyse the effectiveness of the programmes in meeting the needs of the clients and community and to submit periodic reportsIdentify areas of improvements in these programmes, implement quality control and compliance measures and develop information materials for distribution to stakeholdersKeep abreast of current developments and trends, and apply domain knowledge to trends within the social sectorEnsureadherence to SOPs, Financial and Procurement guidelinesParticipate in Divisional and SINDA-wide events when requiredAny other duties as assigned by Reporting Officer / HOD
Requirements:Minimum Degree in any discipline Minimum 1-2 years of working experience in a programme / event related role Meticulous and good problem-solving skills Able to work independently and in a team Demonstrate emotional maturity and compassion when working with youths Strong communication and interpersonal skills and ability to manage stakeholders across different levels. Good organisational and time-management skills Proficient in MS PowerPoint and Excel for presentations and reportsAble to perform basic data analysis using Excel/Power BI would be an added advantage Flexible to work on regular weekday evenings and Saturdays; Time off will be given to compensate the overtime hours worked
Our WelfareWe aim to take care of your well-being.We provideCareer development opportunitiesFlexible working hoursAWS/ BonusesHealth insuranceWellness programmes
Interested candidates can send their resumes with current and expected salaries information. Only shortlisted candidates will be notified. We thank all applicants for their interest.
Only shortlisted candidates will be notified. We thank all applicants for their interest.
Please note that your response to this advertisement and communications with us according to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/
[Contract Position]
Job Description:Promote social mobility and development through social cohesion in the community. Help clients manage life challenges and achieve self-reliance. Work with the community to raise their capacity to cope with circumstances for improved social functioning and well-being. Responsible for ensuring operational and governance efficiency through supervision and evaluation.
Responsibilities:CaseworkAssess referral cases to ensure that they are suitable for intakeEstablish rapport and build professional relationship with client and significant others (e.g. family, Care provider etc.)Identify and clarify the key issues to the problem situation, gather relevant information from clients and conduct needs and intake assessment to assess and identify severity, key risks and protective factors for interventionUse different modes of engagement (e.g. home visit, telephone interview, face-to-face interview, etc.) for the purpose of assessment, intervention and monitoring
Group WorkAssist in the planning, implementation, monitoring and evaluation of group work and provide recommendations for considerationAssist in therapeutic groups that aim to develop target groups of clients
Community WorkAssist in the conduct of environmental scanning and assessment of community needs through data collection and the conduct of basic analysis (e.g. collation of social data, conducting interviews or surveys, community mapping, analysis of social trends, etc.)
Corporate GovernanceManagement reports/ documents to ensure accuracy and completenessEnsure that work is being carried out in accordance with standard operating procedures (SOPs) and guidelines
Operational EfficiencyRecommend service delivery improvements to senior management
Organisation and Capability DevelopmentSupport to cultivate values and communicate the vision/ mission of the organisation to the teamKnowledge of educative, supportive and administrative functionsAbility to critically analyse academic literature for evidence-based approaches and practice enhancement
CollaborationFoster professional partnership across agenciesParticipate in collaborative project workFoster professional working relationship
Requirements:Degree, Graduate Diploma or Master in Social WorkAccredited Social Worker with relevant experience is an added advantage.Entry Level in Social work are welcome to apply.Meticulous, team player and passion to serve the communityGood report-writing skills, time management skills, Interpersonal and Communication skillsBudget Planning/Finance Management experience is an added advantage.Able to participate in SINDA-wide events, as required.
Our WelfareWe aim to take care of your well-being.We provideCareer development opportunitiesFlexible working hoursAWS/ BonusesHealth insuranceWellness programmes
Interested candidates can send their resumes with current and expected salaries information. Only shortlisted candidates will be notified. We thank all applicants for their interest.
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. Click here to learn more about SINDA’s Data Privacy Policy.
