Job SummaryWe are looking for a Junior Service Engineer to support installation, maintenance, and troubleshooting of medical and laboratory equipment from various brands. This entry- to mid-level role suits candidates with some service experience or strong technical aptitude seeking growth in biomedical equipment servicing.
ResponsibilitiesAssist in installing, commissioning, and testing medical and laboratory equipment such as refrigerators, freezers, centrifuges, and cryogenic units to ensure operational readinessPerform preventive maintenance tasks following OEM procedures to maintain equipment reliability and complianceDiagnose and troubleshoot electrical, mechanical, and refrigeration faults to restore equipment functionality efficientlyRespond to customer service calls and deliver onsite technical support under guidance from Senior Engineers to resolve issues promptlyPrepare clear and accurate service reports, checklists, and documentation to track maintenance and repair activitiesManage tools, spare parts inventory, and calibration records to support effective service operationsCoordinate service schedules and liaise with hospital, laboratory, and clinic staff to facilitate smooth service deliveryExecute ad-hoc administrative duties related to job scheduling and service operations to support team efficiency
Required competencies and certificationsNITEC / Higher NITEC / Diploma in Electrical, Mechanical, Mechatronics, or Biomedical EngineeringBasic understanding of electrical circuits, mechanical systems, or refrigeration principles to perform servicing tasks (training provided)Strong communication skills to interact effectively with customers and team membersAbility to work independently and collaboratively within a service teamComfortable working in hospital, laboratory, or cleanroom environments
Preferred competencies and qualifications1–3 years of working experience in equipment servicingDemonstrated learning agility and willingness to undergo OEM training to enhance technical expertiseCustomer service mindset to deliver responsive and professional support