Digital Business Analyst As a Digital Business Analyst, you will work as a key member of the project team. You will support and collaborate with fellow project managers, solution architects and technical services consultants to deliver leading-edge digital solutions. You are a pro-active, self-motivated and resourceful team member with good tech/digital knowledge and possess strong influencing and people handling skills. You are also adept at balancing multiple projects concurrently while constantly looking for new ways to apply digital technologies to meet identified Agency and citizen/business needs. What You Will Be Working OnYou will be involved in a range of tasks including the following:partner with the company's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business casework with company's project teams to develop user stories, functional/technical specifications and acceptance criteriaevaluate and recommend suitable technology while aligning with company's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environmentensure system or product readiness for smooth deployment, adoption and operationsanalyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)assist to identify new opportunities for the Agency’s digital transformation What We Are Looking ForDiploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience.Candidates with more years of experience will be considered for more senior rolesPrior working experience in IT business analysis, application solutioning design and testingParticipated in at least one full software or product development cycle, preferably using Agile MethodologyA driven and motivated personality with an inquisitive mindPreferred Skills: Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)Past development or consulting experienceKnowledge or experience in implementing projects in at least one of the following areas (Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design)