SALT is looking to hire a Support Engineer in Singapore for a global technology client. This is a 7 months & renewable contract role.
What you’ll do : The Premier Partner Experience team is seeking a customer-focused and analytically-minded individual to join as an Operational Support.In this role, You'll support premier partners, delivering high-touch global support and operational issue resolution, working across complex and nuanced scenarios while coordinating with internal teams to drive timely outcomes.
What you’ll need:BA/BSc degree in Computer related field 3+ years in operations, customer support, technical support, or account/partner management Proven track record resolving complex issues with timely solutions Experience in global, cross-cultural collaboration environmentsAnalytical & Problem-Solving: Root cause analysis; structured troubleshooting; attention to detail; compliance awareness Communication: Clear, professional written communication; effective use of templates; seeks input from peers Technical ProjectNavigating Ambiguity: Brings structure to undefined problems; progresses without complete information Learning Agility: Proactive, adaptable; feedback-oriented; continuously builds knowledgeCollaboration: Shares context and best practices; enables team success
CEI No: R1659595 / EA No: 07C3147
Salt Talent Search is looking for a Public Policy Manager for 12 months contract role.
What Will You Do:Help craft and implement content policies that take into consideration the needs of a global community.Collaborate with Policy, Product, Operations, Communications, and external stakeholders to drive policy improvements.Act as a global escalation point of contact, staff on-call shifts and manage internal communications for policy issues.Help articulate policy philosophy, launches and changes to relevant parties, including management, operations, and other internal and external stakeholders.Build relationships with and understand the perspectives of partners on internal teams, such as Public Policy, Communications, Operations, Product, and Legal.This role may involve exposure to potentially graphic and/or objectionable content such as explicit images, videos, audio, and writings, offensive or derogatory language, self-injury, animal abuse, and other content that may be considered offensive or disturbing.
What Will You Need:8+ years experience in policy, government, project management, law, or operationsDemonstrated analytical-thinking and problem-solving experienceExperience communicating cross-functionally, particularly in the area of consensus-building and persuasionStrong written and verbal communicationAbility to work with potentially graphic and objectionable contentLaw degree, MBA, MPP, or other advanced degreeExperience in or with the technology industry
CEI No: R1763696 / EA No: 07C3147
Salt is looking to hire a Customer Service Specialist (Risk & Compliance) a global technology company in Singapore for 12 months & renewable contract role.
Description: Sensitive Inquiry Management: Act as the first point of contact for sensitive user requests related to data privacy (e.g., GDPR, CCPA), account security, and other compliance matters.Legal & Compliance Coordination: Manage and respond to legal inquiries and information requests in close collaboration with the legal team, ensuring all actions are compliant.Request Handling: Handle general and special user requests, user platform requests and suggestions for product features, requests that exceed the scope of standard support categories, or requests involving high complexity.Process Improvement: Develop and refine internal processes for handling sensitive issues to improve response efficiency and reduce risk..
Qualification:Language Skills: Excellent written and verbal communication skills in both Chinese and English, capable of professional and precise communication in a fully bilingual (English and Mandarin) work environment.Bachelor's degree or above. A degree in Law, Business, Public Policy, or a related field is a plus.Experience Requirements: Work experience in risk management, compliance, legal support, or handling sensitive/escalated customer issues is preferred. Exceptional judgment and the ability to make sound decisions in ambiguous situations.Outstanding attention to detail and the ability to follow complex procedures with precision.Certified knowledge of data privacy regulations (e.g., CIPP).Experience in a paralegal or legal assistant role.
CEI No: R1659595 / EA No: 07C3147
Salt is looking to hire a ‘Accounts Payable Specialist' to manage billing and subscription inquiries, resolve payment discrepancies, and provide clear communication around financial policies. This role involves investigating transaction issues, analyzing user feedback to improve billing processes and collaborating cross-functionally with Finance and Engineering teams to enhance system performance and support revenue growth.This is a one-year contract position based in Singapore.
Job Responsibilities:Billing Inquiry Resolution: Serve as the primary point of contact for all user inquiries related to billing, payments, refunds, and subscriptions, providing timely and accurate resolutions via email, chat, and other channels.Payment Issue Investigation: Investigate and troubleshoot payment discrepancies, transaction failures, and other billing-related issues by working with internal systems and external payment partners.Policy Communication: Clearly communicate financial information and billing policies to users, ensuring they fully understand their subscription details and charges.Feedback Analysis: Proactively identify and analyze trends in user payment feedback to recommend improvements to our billing processes, systems, and user experience.Cross-functional Collaboration: Collaborate with the finance and engineering teams to address complex billing issues and contribute to revenue-enhancing projects.
Job Requirements:Language Skills: Excellent written and verbal communication skills in both Chinese and English, able to handle sensitive financial conversations in a fully bilingual (English and Mandarin) work environment.Educational Background: Bachelor's degree or above, preferably in Finance, Accounting, Business, or related fields.At least 1+ years of experience in a billing support, payment operations, or finance-related customer service role.Experience in a tech or SaaS company is highly preferred.Strong analytical and problem-solving skills with exceptional attention to detail.High level of empathy and professionalism when handling sensitive financial conversations.Ability to work efficiently in a fast-paced environment and manage a high volume of inquiries.High degree of integrity and trustworthiness in handling confidential financial information.
(CEI No: R1223390 | License No: 07C3147)
Salt is looking to hire a ‘Legal Specialist’ to play who would manage the full contract lifecycle from drafting through negotiation and execution. This person will work closely with multiple stakeholders across the firm to ensure that contractual agreements are completed efficiently while meeting regulatory and operational requirements.
It is a contract role based in Singapore.
Key ResponsibilitiesManage the full contracting lifecycle, including drafting, negotiation, and execution of agreements for a portfolio of clients.Oversee a designated client channel, including workload management, complexity assessment, and case allocation.Coordinate with internal stakeholders across legal, compliance, sales, and operations to ensure contractual requirements and approvals are obtained.Manage client expectations throughout the negotiation process and ensure timely contract completion.Ensure that contracting procedures are followed to mitigate risk and comply with firm policies.Identify and escalate potential issues to relevant internal stakeholders for review and resolution.Maintain accurate records of non-standard contractual clauses and update the contractual documentation database accordingly.Ensure all executed contracts are properly documented, filed, and shared with relevant teams.Identify opportunities to enhance internal processes and improve the overall client experience.Support sales teams by addressing contractual documentation queries.
Required Skills and ExperienceProven experience drafting and negotiating complex legal contracts.Ability to deliver high-quality work in a fast-paced environment with multiple competing priorities.Approximately 4–7 years of relevant experience, ideally within the investment management or financial services industry.Relevant legal qualification preferred.Strong understanding of the asset management industry, including fund structures, client types, investment strategies, and operational frameworks.Knowledge of relevant legal and regulatory requirements.Ability to manage the contract lifecycle using multiple systems and tools.Strong organizational and project management skills.Ability to work independently while collaborating effectively with cross-functional teams.Strong problem-solving skills and the ability to provide practical, business-oriented solutions.Ability to balance client needs with firm policies, regulatory considerations, and operational requirements.(CEI No: R1223390 | License No: 07C3147)
SALT Talent is looking for a Full Stack Engineer in Singapore for a technology client for 12 months & renewable contract role. Your primary responsibility will be to develop the platform, and to collaborate with product owner and team members.
Responsibilities:Hands on Design, Development, Deployment & Support of JavaScript and TypeScript based platforms, frameworks, and web applicationsIncorporates standards and best practices, including performance, security, scalability and maintainabilityInteract with Business System Analysts to design and deliver technical solutions to support various business functionsCreate rich web user interfaces using HTML, CSS, JavaScript and Typescript.Create server-side functionality using asynchronous, highly scalable design principlesProvide thought leadership and lead innovation by exploring, investigating, recommending, benchmarking and implementing tools and frameworks.
Qualification:BS/MS degree or equivalent with 4+ years in the field of Software Engineering and DevelopmentMinimum 2 years of strong hands-on API development experience with Node.js and React.js is a must. Minimum 1 year of development experience with any Web Frameworks like React, Angular, Vue, etc.Excellent understanding of ES6 and above, HTML5, CSS3Strong understanding of design patterns and best practices in JavaScript and TypeScriptWorking experience with unit testing on TypeScript and JavaScript using Jest, PuppeteerWorking experience with Swagger (Open API Spec), OAuth, JWT, REST, JSON etc.
CEI No: R1659595 / EA No: 07C3147
