✔ Up to $5500 + AWS + VB (~3 mth)✔ West SG✔ Good benefits + growth!
Job Scope
Drive employee experience initiatives across onboarding, talent development & L&DDesign and implement onboarding programs, career frameworks, and development plansPartner with stakeholders to build talent pipelines and support succession planningLead HR projects and continuous improvement initiatives using data insightsManage training programs, needs analysis, and track effectiveness/ROIProvide HR advisory support and ensure compliance with policies and regulations
Requirements
Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field; HR certification (e.g., SHRM-CP, PHR, IHRP) is an advantage.Minimum 5 years of HR experience, with strong exposure to onboarding, learning & development, and talent development.Experience building career frameworks, competency models, or L&D programs from scratch.Proven experience in managing HR projects and implementing initiatives end-to-end.Strong analytical and problem-solving skills with experience in HR reporting and data interpretation.
*To apply, send your CV/Resume to josephyap[at]recruitfirst.com.sg with reason(s) for leaving past employments, last drawn and expected salary.
All applications will be treated with strictest confidentiality. We regret that only shortlisted candidates will be notified. Thank you.
RecruitFirst Pte Ltd E.A. 13C6342Joseph Yap Shi Hao (R1767577)
The L&D Generalist is responsible for driving key people initiatives across onboarding, talent development, learning & development (L&D), and employee experience. This role plays a pivotal part in shaping the employee journey by building structured career frameworks, enhancing onboarding effectiveness, and delivering impactful development programs.
Learning & Development (L&D)Design and execute L&D strategies aligned with business and workforce needs. Conduct training needs analysis and implement targeted development programs. Manage external training providers and learning platforms (e.g., LMS). Track, measure, and evaluate training effectiveness and ROI.Career Pathing & Talent DevelopmentDevelop and implement career progression frameworks and competency models across functions. Collaborate with business leaders to define clear growth pathways and capability requirements. Drive internal mobility and succession planning initiatives to strengthen talent pipelines. Coach and support managers in conducting effective career development and growth conversations.HR Projects & Continuous ImprovementLead and deliver HR projects (e.g., career frameworks, engagement initiatives, HR process enhancements) end-to-end. Identify and implement opportunities to improve employee experience and HR operational efficiency. Drive cross-functional collaboration with stakeholders to support organizational initiatives.HR Reporting & AnalyticsDevelop and maintain HR dashboards and reports (e.g., onboarding success, training metrics, retention trends). Analyze HR data to generate actionable insights and support business decisions. Present findings, trends, and recommendations to HR leadership and key stakeholders.Performance & Engagement SupportSupport performance management processes with a focus on development, feedback, and growth. Contribute to employee engagement initiatives to improve retention and organizational culture.Onboarding & Employee ExperienceLead, design, and continuously enhance structured onboarding programs to ensure strong employee integration and early productivity.Partner with hiring managers to deliver a consistent and high-quality onboarding experience.Monitor onboarding effectiveness using feedback and data; implement improvements to enhance engagement and retention.HR Operations & AdvisoryProvide guidance to managers and employees on HR policies and best practices. Ensure compliance with local labor regulations and company policies. Other duties and assignments as assigned from time to time.
RequirementsBachelor’s degree in Human Resources, Business Administration, Psychology, or related field; HR certification (e.g., SHRM-CP, PHR, IHRP) is an advantage Minimum 5 years’ HR experience with exposure to onboarding, L&D, and talent developmentExperience building career frameworks, competency models, or L&D programs from scratch.Proven experience in managing HR projects and implementing initiatives end-to-end.Strong analytical and problem-solving skills with experience in HR reporting and data interpretation.Excellent stakeholder management and communication skills across all levels.Ability to work independently, manage multiple priorities, and operate in a dynamic environment.Singaporeans only.
Entry-level candidates and experienced professionals are welcome to apply.
1 Year Contract, Renewable.
Responsibilities:
1. System Setup and MaintenanceInstall, configure, and maintain desktop computers, laptops, and peripheral devices (printers, scanners, etc.).Set up operating systems (Windows, macOS, Linux) and required software applications.Ensure systems are updated with the latest patches, drivers, and security updates.
2. Technical Support and TroubleshootingProvide Level 1 and Level 2 technical support for end users.Diagnose and resolve hardware, software, and network connectivity issues.Escalate unresolved issues to higher-level engineers or vendors when necessary.Maintain documentation of issues and resolutions in the helpdesk ticketing system.
3. System Security and ComplianceImplement endpoint protection tools such as antivirus, encryption, and firewalls.Enforce IT policies, security protocols, and access controls.Support compliance initiatives such as ISO 27001, GDPR, or internal audit requirements.
4. User Management and SupportCreate, modify, and manage user accounts in Active Directory, Microsoft 365, or similar systems.Assist users with password resets, email configurations, and remote access setup.Provide onboarding and offboarding IT support for employees.
5. Hardware and Asset ManagementManage IT inventory, including hardware procurement, tagging, and lifecycle management.Coordinate repair or replacement of faulty hardware.Maintain accurate asset records and ensure proper disposal of retired equipment.
6. Network and Connectivity SupportSupport LAN/WAN connections, Wi-Fi troubleshooting, and VPN setup.Collaborate with network engineers to maintain network stability and performance.Ensure endpoints are properly connected to corporate networks and resources.
7. Remote Support and Collaboration ToolsProvide remote assistance via tools like TeamViewer, Remote Desktop, or Zoom.Configure and support collaboration platforms (Microsoft Teams, Slack, Zoom, etc.).Ensure remote users can securely access corporate systems.
8. Documentation and ReportingMaintain detailed documentation for system configurations, procedures, and troubleshooting guides.Generate regular reports on system performance, incidents, and asset status.Contribute to internal knowledge base updates.
9. Continuous ImprovementRecommend improvements to enhance desktop performance and user productivity.Participate in IT projects such as system upgrades, migrations, or rollouts.Stay updated on emerging technologies relevant to endpoint management.
Support full spectrum of interview coordination (from interview to onboarding)Liaise with candidates on document collation upon offer acceptanceCollect & verify required documents post offer acceptanceArrange and schedule medical check-ups, mandatory training, and related tasks Coordinate Submission/management-Work Pass applications, including insurance with HR Services teamVerification of medical check-up reports and liaise with TA for escalation casesFinalize of start work date with candidatesInform TA on finalized join date to issue updated offer letter (as required)Collection of cancellation pass and Issuance of Work Pass upon commencement of employmentGeneral administrative support related to the above services including paperwork administration for ERP programPerform ad-hoc related duties as assigned by the manager
RequirementsAt least a relevant degree/diploma in HR management or related fields preferredMinimum 2 years of relevant recruitment support or coordination experience in a multinational work environment, in collaboration with multiple international stakeholdersAble to work in a dynamic team-based environmentAble to navigate complex processes across multiple systemsCandidates with immediate availability will have an advantageSingaporeans only
