Job Role Summary
We are seeking a commercially driven and strategic Assistant Key Account Manager to lead and manage key e-commerce grocery platforms in Singapore – RedMart, Shopee Supermarket, Pandamart, and Amazon Fresh. You will be responsible for driving sales growth, building strong partnerships, and executing joint business plans that maximize our brand presence and performance in the online grocery channel.Manage trade A&P budget effectively to support business growth, ensuring alignment with company targets for both revenue (top-line) and profitability (bottom-line).Conduct in-depth analysis of market conditions and the competitive landscape within the retail sector to inform strategic decisions.Develop and implement sales strategies to drive business performance and achieve key objectives.Monitor competitive activity and formulate proactive strategies to defend and maintain a competitive edge.
Area of Responsibility
Account Ownership & Strategy:Own and manage end-to-end relationships with RedMart, Shopee Supermarket, Pandamart, and Amazon Fresh.Develop and execute tailored Joint Business Plans (JBPs) and annual strategies per account to meet revenue and growth objectives.Identify new opportunities to drive share of shelf, visibility, and conversion across platforms.
Commercial Management & Forecasting:Lead annual and quarterly negotiations including trading terms, promo funding, pricing, and visibility packages.Monitor, analyze, and optimize key account P&L to deliver on margin and profitability targets.Responsible for channel account receivables. Monitor AR aging and coordinate with credit control and AR team.Forecast sales and work closely with supply chain teams to ensure healthy stock levels and service levels.
Campaign & Promotion Execution:Plan and execute platform-specific monthly and high low promotional calendars (e.g. 9.9, 11.11, payday sales).Coordinate with internal marketing and trade teams to deliver best-in-class monthly campaigns.Monitor ROI and campaign effectiveness, using data insights to improve future executions.
Data & Performance Analytics:Track and report on sales performance, campaign results, and key metrics such as GMV, basket size, conversion rates, and out-of-stock rates.Use data and shopper insights to recommend strategies to drive assortment, pricing, and shopper engagement.
Cross-functional Collaboration:Work closely with internal teams including marketing, trade, supply chain, finance, and digital teams.Act as the key liaison between platform category managers and internal stakeholders to drive alignment and execution.
Minimum Requirements
Education and Experience:Bachelor’s degree in business, Marketing, or a related field.3–6 years of experience in key account management, e-commerce, FMCG, or digital retail, preferably with experience managing top online grocery platforms.Strong commercial acumen and negotiation skills.Excellent analytical and problem-solving abilities; proficiency in Excel and data tools is a plus.Proven ability to build strong relationships and influence internal and external stakeholders.Hands-on, proactive, and adaptable in a fast-paced digital environment.Familiarity with Singapore's e-commerce landscape and promotional calendar.Prior experience working with or managing RedMart, Shopee, Amazon Fresh, or Pandamart accounts.
Job summary:Perform checking on incoming materials, finished products, production line. Plan and liaise with relevant departments to execute projects, non routine testing etc. Assist Manager in audits.
Job responsibilities:Liaise with relevant department on incoming materials schedule and perform the relevant checking.Review COAs to ensure conformity of the raw materials and packaging materials before useConduct production line checkingComplete finished products checking on time Perform microbial checking on the raw materials, packaging materials, water samples from line and finished products.Assist in data collection and investigation when non conformance occur.Support in non routine testing and projectEnsure all equipment are calibrated and in good working condition.Liaise with testing lab on external testing
Requirements to excel in this position.Minimum diploma and degree (Certified in Food Science and Technology or its equivalent)Able to work independently or as a teamGood analytical skills, detailed personGood communication and written skills.Willing to learnProficient in Microsoft Office
- Able to start work immediately or at short notice would be preferredWe regret that only shortlisted candidates will be contacted.
Job Role SummaryTo provide strategic leadership and directions for assigned divisions of a facilities. Lead and manage the assigned warehouse and logistics local distribution operations site including implement, monitoring and achievement of Operation Key Performance Index and responsible for overall performance.
Review and management of revenue & expense of operations including continuous improvement of safety measure, monitoring of expenses, accurate application of revenue and responsible for the overall Pokka Logistics Pte. Ltd, Warehousing and Distribution expenses of Pokka Pte Ltd.Lead, inspire and motivate managers, team leaders, and ground operation staff members to ensure full compliance, drive operational excellence, optimal productivity and cost per carton, foster high employee engagement, and continuously improve service quality.
Area of ResponsibilityManage total spend of warehousing, driving productivity across all sites with compliance, and manage efficient cost per carton. This includes handle budget exercise and monthly cost review.Drive optimization in warehouse operation with end-to-end supply chain value in line all sites production output finished goods and continuous supply/deliver packaging and raw materials.Leading key role as an actively internal change and change process and initiation of corresponding projects.Responsible for the Operations lead of a team and for the warehouse and local distribution of the overall operational improvement and compliance to all safety measures.Proactively maintain regular engagement with internal keys stakeholders contacts in line with customer expectation.Monitor and ensure efficiently daily warehouse and distribution at efficient cost.Ensure that all projects are delivered on-time, within scope and within budget.Work with functional groups to resolve employee relations and labour relations issues.Prepare status reports by gathering, analysing and summarizing relevant information.Manage total spend of distribution, driving productivity across all sties/level with compliance, and manage efficient cost per carton. This includes handle budget exercise and monthly cost review. Manage Fleet Trucks & Staff in terms of daily delivery On-Time-In-Full and KPIMonitor budget and operating metrics while diagnosing and improving processes, procedures, and performance.Execute necessary precautions to ensure safety and other standards are met regulations.Ensure thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining.Oversee personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance.Formulate both short-term and long-term goals and action plans in conjunction with relevant stakeholders.Participate in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labour and material costs. Vendor management, including review and assessment of vendor’s qualification, contract negotiation, appraisal of vendor’s performance, budget management and reporting.Lead project from development and / or deployment, not limited to TMS, WMS, and any additional scope which deemed necessary to support business growth.
Education and ExperienceMinimum Degree in related field.Minimum 5 years of relevant working experience in warehousing and distribution.Strong analytical ability and sensitive to numbers figures and times.Strong communications skill.Strong problem solving skill.
Professional QualificationsExperiences in WMS, TMS, Oracle.Well verse with Microsoft Office Excel, Word, Powerpoint, Visio and /or VSM.
Aptitude and SkillsA hands-on person with ability to lead junior teams to perform daily tasks and good control on cost performance and continuously to drive cost improvement and compliance.Ability to work with unstructured organization and processes across the organizations and possess aptitude to deliver result.Excellent understanding warehouse operation, inventory management and logistics management for cost effective warehousing and logistic operations.Excellent interpersonal skills to be able to work effectively with all members of the warehouse and logistics team, getting them to perform optimally.Good communication skills to understand the details of clients’ deliveries, and pass instructions to team members to carry out without erring.Analytical and attention to detail, he/she must be mindful of even the little details of an assignmentSelf-driven, highly motivated and possess initiatives.
