Our client is a globally recognized multinational corporation in the retail industry with its Regional Headquarters in Singapore, supporting markets across Asia.
They are seeking an experienced and hands-on HR Manager to lead HR operations in Singapore while partnering with regional stakeholders. This role will oversee the local retail workforce across boutiques, manage a lean HR team, and act as a key HR business partner to both Singapore and regional leadership.
RESPONSIBILITIES
1. Talent Acquisition & Workforce PlanningLead end-to-end recruitment for Singapore retail operations, including boutique staff and store leadershipSupport workforce planning aligned with business growth and regional strategiesBuild and maintain strong talent pipelines within the luxury retail market
2. Employee Relations & EngagementFoster a high-performance, service-driven culture aligned with luxury brand standardsManage employee relations matters, including grievances and disciplinary processesDrive engagement initiatives across boutiques and corporate teams
3. Performance Management & DevelopmentImplement and drive performance management frameworks across retail and corporate teamsCoach store managers and functional leaders on performance and people developmentSupport succession planning and talent development across Singapore and regional roles
4. Compensation & BenefitsOversee compensation structures, including retail incentives and commission schemesEnsure alignment with regional frameworks and local market competitiveness
5. Compliance & HR PoliciesEnsure compliance with Singapore employment laws and statutory requirementsAlign local HR policies with regional and global standards
6. Training & Organizational DevelopmentDrive onboarding and continuous learning initiatives focused on service excellence and brand experienceSupport leadership development and regional organizational initiatives
7. HR Operations & ReportingOversee HR operations, including payroll coordination, HR systems, and reportingEnsure accurate and timely HR data management for both local and regional reporting
REQUIREMENTS
Bachelor’s degree in Human Resources, Business Administration, or related disciplineMinimum 8 years of HR generalist experience, with managerial experience in retail or luxury retail preferredStrong knowledge of Singapore employment laws and HR best practicesExperience partnering with regional stakeholders or supporting multi-country HR initiatives is highly preferredProven ability to influence senior stakeholders and operate in a regional HQ environmentHands-on, adaptable, and comfortable in a fast-paced, client-centric organization
How to Apply: Interested applicants, please click on the “Apply Now” to submit your updated resume.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Mark Gabriel OngEA Personnel No: R2198747Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248
ServiceNow Developer (ITSM / ITOM / CMDB)
Location: Buona Vista, Singapore
Employment Type: 1-year Contract (subject to renewal)
Salary: SGD $7,000 – $8,500 (commensurate with experience)
Work Arrangement: Hybrid
About the Role This role sits within the CIO Office of the IT department in a leading public sector agency supporting scientific research. The team oversees IT planning, platform operations, and digital transformation initiatives across the organisation.
You will be responsible for the administration, development, and enhancement of the ServiceNow platform, supporting enterprise service delivery including ITSM, ITOM, and CMDB capabilities.
Key Responsibilities ServiceNow Platform Configuration & Support
Configure and maintain ITSM modules (Incident, Problem, Change, Request, Knowledge, Service Catalogue)Manage forms, workflows, SLAs, notifications, and system configurationsTroubleshoot platform issues including performance and access controlsWorkflow Automation & Development
Develop workflows using Flow Designer and scripting (Business Rules, Client Scripts, Script Includes)Build catalog items, record producers, and service fulfilment processesEnhance automation using low-code/no-code capabilities and GenAI (e.g., Now Assist) where applicableITOM & CMDB Management
Support ITOM modules such as Discovery, Service Mapping, and Event ManagementMaintain CMDB data integrity aligned with CSDMPerform data quality checks and manage CI relationshipsIntegration Development
Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, and MID ServerTroubleshoot integration issues and ensure secure data exchangeReporting & Analytics
Create dashboards, reports, and performance metrics using ServiceNow AnalyticsProvide insights for operational and process improvementsSecurity & Compliance
Implement role-based access controls (ACLs) and enforce secure scripting practicesSupport audit and compliance requirementsService Portal & UI Development
Develop and customise Service Portal and UI Builder componentsEnhance user experience and self-service capabilitiesRelease & Testing
Manage update sets and support deployments across environmentsParticipate in UAT and develop ATF test casesStakeholder Engagement
Gather requirements and collaborate with business and IT stakeholdersPresent solutions and support continuous improvement initiativesRequirementsDegree in Computer Science, Information Technology, or related discipline3–5 years of hands-on experience in ServiceNow development/administrationStrong experience in ITSM, ITOM, and CMDB modulesProficiency in JavaScript and ServiceNow scripting (Glide API, Flow Designer)Experience with REST/SOAP integrations and ServiceNow IntegrationHubCertifications (Required / Preferred):
ServiceNow Certified System Administrator (CSA) – RequiredCertified Implementation Specialist (CIS-ITSM) or Certified Application Developer (CAD) – PreferredITIL v3/v4 Foundation – PreferredNice to Have:
Experience with Service Portal / UI BuilderExposure to Automated Test Framework (ATF)Familiarity with Now Assist / Virtual AgentExperience in public sector environmentsPlease note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Siti Zuriana Bee D/O Mohamed Yusoff
Team Lead – IT & Digital
EA Personnel No: R23112335
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248
Senior ServiceNow Developer Company: Peoplebank Singapore Pte Ltd (on behalf of a Public Sector Agency)
Location: Buona Vista, Singapore
Employment Type: 1-year Contract (subject to renewal)
Working Arrangement: Hybrid
Salary Range: SGD 9,000 – 12,000 per month (commensurate with experience)
About the Role We are hiring a Senior ServiceNow Developer to support the CIO Office of a leading public sector agency in scientific research. This role focuses on the design, development, and continuous improvement of the organisation’s ServiceNow platform, which supports enterprise-wide IT service management and digital transformation initiatives.
Key Responsibilities Platform Architecture & Governance
Design, develop, and maintain scalable ServiceNow solutions across ITSM, ITOM, CMDB, and App EngineDefine architecture standards for workflows, integrations, and data modelsEnforce development governance, coding standards, and release management practicesITSM / ITOM Configuration
Configure and optimise ITSM modules (Incident, Problem, Change, Request, Knowledge, Service Catalogue)Implement ITOM capabilities including Discovery, Service Mapping, and Event ManagementDevelop and enhance discovery patterns, probes, and sensorsCMDB & Data Management
Maintain CMDB aligned with Common Service Data Model (CSDM)Ensure data quality, governance, and lifecycle managementPerform audits, reconciliation, and relationship mappingWorkflow Automation & Development
Develop workflows using Flow Designer, App Engine, and scripting (Business Rules, Client Scripts, Script Includes)Build custom applications, catalog items, and UI componentsEnhance self-service capabilities and automationIntegration Development
Design and maintain integrations using REST/SOAP APIs and IntegrationHubSupport MID Server configurations and enterprise system connectivityImplement monitoring, error handling, and retry mechanismsSecurity & Compliance
Implement role-based access control (ACLs) and data security policiesSupport audit and compliance requirementsConduct periodic security reviewsPerformance & Release Management
Monitor platform performance and resolve issues proactivelyManage SDLC, update sets, deployments, and upgrade readinessDevelop and maintain automated test cases using ATFStakeholder Engagement & Leadership
Collaborate with stakeholders to translate business requirements into solutionsProvide technical guidance and mentoring to team membersSupport continuous improvement initiatives and platform roadmapRequirementsDegree in Computer Science, Information Technology, or a related fieldMinimum 5–7 years of hands-on experience in ServiceNow development and administrationStrong experience in:ITSM, ITOM, CMDB, and App EngineJavaScript and ServiceNow scripting (Glide API)Integration development (REST/SOAP, IntegrationHub)ServiceNow Certified System Administrator (CSA) is requiredAdditional certifications such as CIS (ITSM/ITOM/Discovery) or CAD are advantageousExperience with Virtual Agent, AI capabilities (e.g. Now Assist), or ATF is a plusFamiliarity with ITIL practices (ITIL certification preferred)Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Siti Zuriana Bee D/O Mohamed Yusoff
Team Lead – IT & Digital
EA Personnel No: R23112335
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248
Backend Developer (Python / Java) – Contract (Renewable)
Location: Central, Singapore (Onsite)
Salary: Up to SGD 5,500 (depending on experience)
Employment Type: Contract (Renewable)
Start Date: Immediate
Job Description We are seeking a Backend Developer to design, develop, and maintain backend services using Python and/or Java. The role involves building scalable APIs, integrating systems, and ensuring performance, security, and reliability of applications.
Key ResponsibilitiesDesign, develop, and maintain backend services using Python and/or Java (React experience is optional)Develop and implement RESTful APIs and backend business logicBuild and optimise database queries, schemas, and data access layersIntegrate backend services with frontend applications and external systemsEnsure applications meet performance, security, and reliability standardsWrite clean, maintainable, and well-documented codePerform unit and integration testing for backend componentsParticipate in code reviews and technical discussionsSupport SIT and UAT activities including defect analysis and resolutionAssist in deployment support and post-go-live stabilisationMaintain technical documentationTop 3 Must-Have SkillsStrong hands-on experience in backend development using Python and/or Java (React experience is optional)Proven experience in designing and implementing RESTful APIs and backend logicExperience working with databases and system integrationPlease note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Siti Zuriana Bee D/O Mohamed Yusoff
Team Lead – IT & Digital
EA Personnel No: R23112335
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248
