Technical Support Engineer (Job based in Singapore / San Jose, USA , has 2 vacancies)
RESPONSIBILITIES-Provides technical support for domestic and international clients of the company, provides trainings and products demos to customers, as well as provides on-site partial discharge (PD) testing of medium and high voltage equipment in power systems for customers.-Prepares sales and technical documents including product brochures, product manuals, and PPTs for sales and training purposes.-Answers customer questions and prepares projects proposals regarding products and solutions, provides technical guidance for products usage to internal and external customers, be capable of on-site PD testing and online PD Monitoring of power system equipment, as well as provides simple product assembly and debugging.-Coordinates with sales department to prepare and attend global trade shows. -Domestic and International Business Travel is required at an average of 60%.
REQUIRED SKILLS AND EXPERIENCES:MUST HAVE:-Bachelor's degree or above in electrical engineering.-2+ years' professional working experiences with the High Voltage Power System equipment in high voltage substations.-Must be familiar with the medium/high voltage power equipment (GIS, transformers, switchgear, cables, etc.) and their insulation failures.-Self-motivated, able to foster teamwork and promote department collaboration and communication.Exceptional computer skills, clear oral and written communication skills, excellent relationship-building skills, and superior planning, organization and problem-solving skills.-Advanced Microsoft Word, Microsoft PowerPoint, and Microsoft Excel skills. -Speaks English at an idiomatic level, and multilingual is preferred.
DESIRED SKILLS AND EXPERIENCES: -Desire 1+ year's professional working experiences with the partial discharge technology.-Electrical Power Monitoring or Partial Discharge instrument backgrounds preferred.BENEFITS:-PMDT will provide in-house and field training.-Salary based on experience.-Career in a stable and growing field.