We are seeking candidate who has experienced in M&E Data Centre subject matter expert to join our team. He/she will be part of the Electrical and Mechanical (M&E) engineering team for the Data Centre Business.
Make an impact by:
Design and DevelopmentDevelop next generation Mission Critical System to meet company long term strategies.Develop concept Critical Data Centre equipment design with focus on Electrical Power System. i.e. EHT Transformer, Switch Bay, Ring Main Unit, Transformers.Develop concept designs which meet or exceed quality requirements and fall within our budgetary and meet energy efficiency requirements.Collaborate with internal stakeholders, regional vendors and manufacturers to specify theappropriate Electrical system both upstream and downstream infrastructure.Data Centre Electrical designs and collaboration with other disciplines to create construction document set.Proposes some Electrical engineering knowledge that enabling to read and understand SLD, Electrical distribution layout and basic equipment electrical specification requirement to liaise with Electrical and commissioning counterpart for work deliveries.Resourceful in continuously exploring for new engineering system and/or technology for Data Centre application with an aim to enhance or improve overall performance, lower energy, and water consumption, increase operation productivity and reduce total cost of ownership.Liaise with Energy and Sustainability manager to examine and assess systems design and equipment selection are good in operating efficiency with low energy and water consumption to drive low PUE and WUE for all our DCs.
ReviewReview RFIs documentation submittal from Consultants, Vendor and Manufacturers.Review Data Centre commissioning scripts and ensure that systems are accurately tested to the required modes of operations.Review design and construction drawings and engineering specification for Data Centre
EvaluationEvaluate industry new technology to improve power consumption, quality, and efficiencies.Evaluate the design, construction and operation of mission-critical facilities and associated M&E components.
Skills for Success:Ability to perform complex business case analysis to justify technical decisions and present the justification to Management.Ability to work on concurrent projects in multiple geographical regions.Ability to travel oversea to support Data Centre construction and implementation.Ability to incorporate Renewable Energy System to the Distribution Network.Travel to sites for site review and work with onsite field engineers, as well as provide engineering evaluations, electrical systems audits, and start-up as needed.Manage Electrical Power System issues during concept design, detailed design, procurement, bidding, manufacturing, delivery, and installation on site.Update and maintain the internal design specifications, drawings, and standards in accordance with the latest configurations and including all 'lessons learned' in relation to all equipment.Provide and prepare documentation such as statement of work, engineering reports, design documents, total cost of ownership analysis, drawing markup, budget, schedule, commissioning, design specification etc.Electrical power fundamental knowledge in load flow, fault analysis and protectionKnowledge of local Code of Practice and regulations.Knowledge of large-scale mission critical facility’s M&E infrastructure systems. Ability to think outside of the box to find creative and innovative solutions to reduce costs with no compromise on quality and system reliability.
Qualification and ExperienceBachelor’s degree in electrical engineering or relevant discipline.5+ years of M&E design experience in Mission Critical Data Centre environment.Good communication skills, written and verbal, to all levels of Management.Strong organization skills and ability to prioritize workload to meet tight deadline in a fast paced and dynamic work environment.Experience with fast-track design/build project.
Passionate about making a real impact? Join Nxera and help shape the future of digital infrastructure.Be at the forefront of the data centre industry with Nxera’s unique focus on sustainability, connectivity, and AI - positioning us as a next-generation data centre operator. Join a fast-growing sector that is powering the global digitalisation wave and gain invaluable experience while collaborating with dynamic teams to co-create the future.
Role Overview: As a Lead, DC Operations, you will lead the planning, execution, and optimisation of mission-critical infrastructure projects across Singapore You will play a pivotal role in ensuring operational excellence, driving strategic initiatives, and delivering resilient, scalable, and sustainable DC solutions. You will also lead optimal customer experience from the technical and delivery perspectives
Make an Impact by:
Operational ManagementLead and manage a 24/7 Central Operation Command team to ensure service availability, and reliability and perform incident escalation management.Champion DC best practices & operating procedures to ensure consistent service delivery across all DC facilities. Implement processes improvement to improve technical resiliencies and operational readiness of the DCsGenerate and review change management, MOP, SOP and EOP documents.Support DC operational needs of Singtel Digital InfraCo business units. Ensuring effective and efficient management of day-to-day 24x7 Datacenter Operations.Oversees all data center incident management, participates in outage calls and makes tactical decisions on behalf of Singtel to drive IT outsourced provider toward resolutions that balance risk while maximizing uptime/performance objectives. This includes being available "on-call" and able to regularly work during non-standard hours.Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
Facilities ManagementAn excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and FWU unitsCoordinates daily with a multitude of third-party vendors ensuring adherence to contracted SLAsEffectively and efficiently manage the operations budget and expendituresEnsure an appropriate maintenance regime is established for all facility and Data Centre utilities and plant, including regular testing and electrical and mechanical inspections.Manages team to work safely, effectively and with high regard to human error avoidanceManage facility maintenance work, including monitoring and control to ensure completion within time and cost objectives.Vendor management/monitoring vendor performance. Work towards ensuring appropriate physical security is in place and enforced.Provides input and guidance towards budget
Service ImprovementBe passionate about the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience.Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completionEnsures correct processes are followed and all documentation is completeEstablishes policies designed to ensure consistently high service performance. Reviews incident service ticket trends, customer feedback, identifies problem root cause, and implements proactive remedial action.Play a key part in innovation and driving automation within Data Center Operations.Metrics driven. Collects and analyses data to form trends or utilization metrics to aid providing feedback to service providers or vendors about potential defects or SLA breaches.Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
Incident ManagementAssists with root cause analysis and incident resolutionEffectively communicates and coordinates activities and on-site staff during an incidentEnsure proper tools, maintenance and support agreements are in place for the engineers to identify, troubleshoot, diagnose and repair hardware in a safe manner. Be innovative at driving automation where applicable and beneficial to operations.Ensure staff provides timely diagnosis of problems and events and provides follow-up or escalations when necessary. Acts as liaison to other departments to resolve issues when necessary.Manage outages, driving and coordinating calls, escalation and notifications to all teams and external stakeholders.Continuous development & daily management of service quality focused on increasing customer satisfaction via reduced Meantime to Restore Service, increased data quality and comprehensive notification.Keep users informed about their Incidents’ status at agreed intervalsAssociate Incidents with other records (i.e., Incidents, Changes, Problems, Knowledge Articles, Known Errors, etc.)Be responsible for the oversight of critical incident and major system escalations from initiation to resolutionConduct impact analysis, assess change readiness and identify key stakeholders.During investigation period, makes timely decisions to escalate the issue in predefined support chain of commandIdentify and implement opportunities to simplify overall process and leverage automation
Customer ManagementAssesses customer feedback and makes necessary improvements, identifying and analyzing issues, and works on eliminating bottlenecks.Take timely and made good decision in managing customer’s expectations well in time of unforeseen crisis in area of facilities management.Plays a vital role in creating long-term service delivery continual improvement, customer relationships, and ensuring the highest level of operational service delivery.Perform the role of customer fronting and ensure operational efficiencies and effectiveness for customers serviced by both PV, Cage and Colocations.Implements service design improvements in coordination with internal team/BU, providing feedback on optimization
People ManagementAssists with the hiring, training and management of the staff; evaluates the performance of assigned staff; monitors performance and takes appropriate corrective action to address performance deficiencies.Engages in ongoing professional development activities.Ensure all operational KPIs and Metrics are being measured and met inside his/her Data Centers(s).Write and deliver performance reviews for staffMonitors and evaluates employee performance; develops employee skills through training and OJT.Motivate subordinates through leadership and well-planned job assignments. Provide periodic result reviews, coaching, career counselling and appraisal feedback in developing subordinates to their fullest potential. Provide inputs to individuals’ career development plans and ensure that this plan is implemented.Management of a team of Data Center Engineers by providing leadership, coaching, training, and mentorship and overall development of the employees.Lead the team of Operations staff to provide 24x7 support to the DC operations at Singtel/Nxera DC.Guide, train and educate data staff on the best practices related to all service owner issuesMaintain the on-call schedule coordinating absence and vacationsManage a diverse team of Managing Agent technicians with varying skillsManage resources in manpower, capital and operating expenses within the team. Ensure resources are leveraged at the most optimum, efficient and cost-effective manner.Provides leadership, direction and supervision, and day-to-day operational and technical support to members of the desktop and media support teams; mentors, coaches and leads staff; creates work assignments, establishes priorities, monitors, reviews and supervises completion of assignments on time; conducts performance evaluations and initiates corrective actions; trains staff on new systems and develops professional growth opportunities. Project ManagementPerform other job-related duties or special projects as assigned.Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolutionManage the relationship with the client and all stakeholders
Skills for SuccessDegree in Mechanical, Electrical, Building Services, Facilities Management, or related disciplines.Min 10+ years of experience in DC or mission-critical environments.Proven track record in leading large-scale DC Operations or projects.Experience in regional project exposure is highly advantageous.Strong understanding of data centre standards (e.g., TIA-942, ISO 27001, SS 564).Familiarity with regulatory requirements (fire safety, workplace safety, security compliance).Knowledge of critical infrastructure systems (UPS, cooling, power distribution, etc.).Strong leadership and stakeholder management skills.Excellent vendor management and negotiation capabilities.Strategic thinker with strong commercial and financial acumen.Ability to manage complexity, multiple priorities, and tight timelines.Strong communication and influencing skills at senior levelsKnowledge or experience with DC liquid cooling systems is advantageous.
Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams! Make an Impact by
Leadership in Cost Management:Lead the continuous enhancement of cost management strategies, ensuring effective control measures are in place throughout the project lifecycle.Take the initiative in developing project budgets and collaborating with the Project Manager to define procurement strategies for new projects.Lead the preparation and review of cost summaries, ensuring up-to-date forecasts and financial reports are presented to key stakeholders.
Stakeholder Engagement & Collaboration:Lead communications with stakeholders to establish project budgets, and assist in defining procurement strategies, aligning financial expectations with project goals.Guide the development of Statements of Work (SOW) for Quantity Surveyor (QS) Consultants and assist the Project Manager with other consultants’ SOWs.Ensure that all contractual agreements, Purchase Orders (POs), and contracts are issued, signed, and fully executed in a timely manner.
Cost Control & Monitoring:Oversee the validation, processing, and timely tracking of payment claims, ensuring compliance with contractual terms and proper documentation of all financial transactions.Manage variation/change management processes, ensuring that cost adjustments are well-documented, analyzed, and aligned with the overall project budget.Supervise the auditing of contractor claims and QS Consultant assessments, ensuring that claims are properly reviewed and adjusted as necessary.
Final Account Management & Financial Reporting:Take the lead in managing the timely closure of project final accounts, ensuring that all financial matters are resolved before project completion.Work closely with the Finance team to monitor accruals, track cash flows, and make any necessary budget reforecasting adjustments.
Commercial & Contractual Oversight:Lead or assist the Project Manager in chairing commercial meetings, ensuring that all financial and contractual matters are addressed and aligned with project objectives.Provide guidance on contractual obligations and ensure compliance with all terms and conditions of contracts, mitigating risks where applicable.
Strategic Input & Business Collaboration:Support feasibility studies and provide strategic input to aid in business decision-making and project planning.Regularly update stakeholders on the progress of the commercial aspects of the project, ensuring timely communication of any financial or contractual developments.
Technical Expertise & Cost Strategy:Leverage knowledge in civil and structural engineering, architecture, M&E systems, and interior fit out pricing to develop cost-effective strategies for each project phase.Ensure accurate pricing strategies are applied throughout the project lifecycle, particularly in complex and multi-disciplinary projects.
Problem Solving & Resourcefulness:Demonstrate strong problem-solving skills by addressing challenges related to cost management, procurement, and financial processes.Proactively escalate issues to senior leadership as needed, ensuring timely resolution of potential risks to the project’s financial health.
Additional Duties:Perform other duties as assigned by the Business Support Lead, demonstrating flexibility and responsiveness to the evolving needs of the project.
Skills for Success Bachelor in Quantity Surveying, Building Construction or Equivalent Minimum 8 to 10 years’ experience in in cost management, financial oversight, and project budget management, preferably within the construction, infrastructure, or related industriesStrong technical knowledge & experience in quantity surveying duties, cost & finance management in major projects.Exceptional leadership and communication skills, with the ability to engage stakeholders at all levels and ensure alignment of financial goals.Detail-oriented, with the ability to audit, validate, and ensure that all costs are accurately tracked and managed throughout the projectExpertise in civil and structural engineering, architecture, M&E (Mechanical & Electrical), and interior fitout pricing is highly desirable.Proficiency in Microsoft Office tools, especially in Microsoft Excel
Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams. Make an Impact by Manage new Data Center project execution for Regional green and/or brown field projectsExecute end to end project initiation processDevelopment of project master program, project charter and set up project processesSourcing for suitable specialist and subject matter experts to be part of project delivery team.Translate business requirement/plan into executable project deliverablesPrepare project budget capital funding, manage approved project capital funding cashflow and spending within approved budgets.Lead project tender and administration processesTimely and accurately reporting of project progress and expenditure to managementOversee the entire project lifecycle, from conceptual design through construction and commissioning, ensuring timely and budget-compliant delivery.Develop project timelines, resource allocation plans, and risk management strategies.Day to day construction oversight to ensure the project is executed complying with EHS requirement.Assist in researching new technologies that could apply to new DC or to enhance current DCKnowledgeable in various M&E critical systems (e.g. UPS, Generator, Chiller, Cooling Tower) requirement including testing and commissioning (i.e. FAT, SAT, IST)Lead cross-functional teams in the development and engineering of new data center projects, ensuring alignment with business goals and strategic initiatives.Liaise with Engineering Solution, Energy & Sustainability and DC Operation colleagues for project requirements.Define and implement best practices, standards, and processes for data center design and development.Oversee to ensure Environment, Safety and Occupational Health implementation by project contractors.Ability in reading design and construction drawings for all fields (Architectural, Structural, M&E, etc.)Collaborate with engineering teams to create innovative designs for electrical, mechanical, and structural systems that meet operational needs and efficiency targets.Ensure compliance with respective country local codes, industry standards, and environmental regulations throughout the project lifecycle.Act as single point of accountability for end-to-end project delivery in Thailand (Procurement, construction, commissioning, and handover) and work with Head of Design Engineering in Thailand.Lead country-level execution strategy, ensuring alignment with regional standards and Nxera governanceProvide direct leadership to consultants, contractors, and vendor partners on-site in ThailandOwn schedule, cost, quality, EHS, and risk outcomes, with authority to make timely project decisionsRepresent the company in dealings with local authorities, utilities, and key stakeholdersEscalate critical issues to Nxera with clear corrective action plans
Location & Mobility Requirement:Based in Thailand most of the time to support intensive site executionComfortable with long stays and on-site presenceOccasional travel to Singapore for management reporting and regional coordinationAble to work effectively across Thailand–Singapore time zones and cultures Skills for Success Minimum 10 years of relevant work experience in data center engineering, project management or construction management with proven track records in green and/or brown field data center projects.Bachelor degree in Engineering, Project Management, Construction Management or Architecture.Proven track record of successfully managing large-scale data center development projects from inception to completion.Preferable with LEED accredited professional.Familiar with Data Center risk redundancy configurations and requirementFamiliar in Energy & Sustainability certifications requirement (i.e. LEEDs, Green mark)Possess good leadership, team player and good problem-solving skills.Resourceful and excellent problem-solving skills, timely escalation to superior.Possess good communication skills in English and with attention to detailGood communication in English and negotiation skillsGood financial knowledge to oversee project cost control and managementExcellent leadership, communication, and interpersonal skills with the ability to influence and motivate teams.Strong analytical and problem-solving abilities, with a proactive approach to risk management.
