About the Role
The successful candidate will be responsible for ensuring all critical systems and infrastructure components are properly tested, validated, and operationally ready prior to handover and also ensure all construction activities meet or exceed quality standards, specifications, and regulatory requirements while maintaining project schedules and budgets.
Responsibilities
Develop, implement, and maintain robust QAQC programs for data centre construction projects throughout the APAC region.Create and update quality management plans, inspection procedures, and testing protocols specific to data centre construction.Support quality assurance reviews during design phases to identify potential issues before construction begins.Conduct regular site inspections and audits to verify compliance with project specifications, industry standards, and local building codes.Coordinate with project teams to establish quality checkpoints and verification processes at critical construction milestones.Identify non-conformances and deficiencies, and work with construction teams to implement effective corrective actions.Develop and maintain quality documentation systems, including test results, inspection reports, and compliance certificates.Provide regular quality performance reporting to project leadership and stakeholders.Train project personnel on quality requirements and best practices.Drive continuous improvement of quality processes based on lessons learned and industry developments.Assist in the development and implementation of the global Quality program to meet the APAC regional requirements while maintaining consistent quality and compliance across data centre projects.Assist in the development and implementation of the global commissioning program to meet the APAC regional requirements while maintaining consistent quality and compliance across data centre projects.Develop and implement comprehensive commissioning strategies and methodologies aligned with industry best practices and company standards.Support the commissioning program across multiple data centre projects within the APAC region, coordinating activities between construction teams, vendors, and operations personnel.Experience evaluating and selecting qualified general contractors, specialty trades, and technical vendors across APAC markets, with demonstrated ability to assess technical capabilities, quality standards, and regional performance track records to support successful commissioning outcomes.Create and manage detailed commissioning schedules, ensuring integration with the overall project timeline.Oversee testing and validation of critical systems including power distribution, cooling, fire protection, security, and IT infrastructure.Review and approve commissioning plans, test scripts, and completion documentation.Identify and mitigate risks to successful commissioning completion and facility handover.Manage commissioning resources, including internal teams and third-party vendors.Establish quality control processes to verify all systems meet basis of design and operational requirements.Facilitate knowledge transfer between project and operations teams.Report commissioning progress, issues, and resolutions to senior leadership.Drive continuous improvement of commissioning practices and procedures.
Qualifications
8+ years of experience in commissioning and/or construction quality management of data centres or similar mission-critical facilities.Demonstrated experience implementing quality management systems across multiple projects and locations within the APAC region.Thorough understanding of construction methodologies, materials testing, and quality control procedures.Strong knowledge of international and regional quality standards (ISO 9001, etc.) and building codes relevant to data centres.Proven ability to evaluate and select qualified contractors, specialty trades, and technical vendors based on quality performance criteria.Excellent analytical skills with ability to identify quality issues and recommend practical solutions.Strong communication skills with ability to effectively collaborate with technical and non-technical stakeholders.Demonstrated ability to adapt and implement global quality standards and methodologies to meet unique APAC regional requirements while maintaining consistent quality and compliance across international data centre operations.Proven track record managing commissioning programs for large-scale data centre projects in the APAC region.Deep understanding of data centre systems, including mechanical, electrical, fire protection, security, and BMS.Strong knowledge of industry standards and best practices (Uptime Institute, ASHRAE, TIA, etc.).Experience with commissioning tools, methodologies, and documentation systems.Excellent project management skills with ability to manage multiple projects simultaneously.Strong leadership skills with experience managing cross-functional teams.Effective communication skills with ability to interface with technical and non-technical stakeholders.Ability to travel extensively throughout the APAC region (approximately 25%).
Required Skills
Understanding of Project Management, Planning, Construction Management, Commissioning Management and Data Centers.Demonstrated leadership ability in dealing with Owners, Architects, Contractors, and internal stakeholders.Extensive knowledge of prime contracts including lump sum, GMP (Guaranteed Maximum Price), hard bid, negotiated, design-build, etc. Specifically including EVM methods and payment systems.Extensive knowledge of P6 Critical path scheduling systems, overall project cost control, budgeting, and value engineering as applied to buildings and systems used in Data Center project delivery.Familiarity of all aspects of Development design and Construction- to include site work, core, and shell, mechanical and electrical, utilities, finishes, etc.Strong executive presence – able to convey complex and technical concepts to a non-construction audience.Must be highly organized, analytical, and structured with excellent communication and problem-solving skills.
NTT Global Data Centers is a member of the NTT Group of companies and is one of the leading Data Center providers in with facilities located in across the world. NTT GDC have In-Life expansion projects across the region.
NTT GDC is seeking an In-Life Project Manager to join its Technical Operations team which is responsible for supporting the operational requirement of the region in line with NTT GDC policies and procedures.
The Project Manager, In-Life in conjunction with the In-Life Project Delivery Leader will co-ordinate and facilitate In-Life projects across a regional cluster. The Project Manager, In-Life will work to ensure projects are delivered on time, correctly and to budget. They will clearly communicate project status and business risks to all key stakeholders.
Project Manager, In-Life will work with all the regional teams to ensure that the “Zero Outage” mentality, processes and procedures are maintained in the field of project delivery.
Key Roles and Responsibilities:Project Planning: Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop comprehensive project plans, including timelines, budgets, and resource allocation. Identify and manage project dependencies, risks and issues.Project Execution: Coordinate and lead project teams, ensuring tasks are completed on schedule and within budget. Monitor project progress, ensuring tasks are completed on schedule and within budget. Monitor project progress, identify potential roadblocks, and take proactive measures to keep the project on track. Conduct regular meetings and provide project updates to stakeholders.Stakeholder Management: Engage and communicate with stakeholders at all levels to understand project requirements, expectations, and changes. Foster positive relationships and ensure alignment on project objectives. Manage stakeholder feedback, address concerns, and negotiate changes when necessary.Resource Management: Allocate resources effectively to meet project goals. Coordinate with functional managers to secure necessary resources, including personnel and equipment. Optimize resource utilization and maintain a balanced workload across the project team.Quality Assurance: Ensure project deliverables meet quality standards and fulfil customer requirements. Implement effective quality assurance processes and conduct regular reviews to identify and address any quality issues. Collaborate with the quality assurance team to ensure adherence to best practices.Risk Management: Identify project risks and develop risk mitigation strategies. Proactively monitor and manage risks throughout the project lifecycle. Escalate critical rises to senior management and recommend appropriate action plans.Project / Programme Documentation: Maintain comprehensive project documentation, including project charters, plans, schedules, budgets, and status reports. Ensure accurate and up-to-date documentation is accessible to relevant stakeholders. Facilitate knowledge transfer and lessons learned sessions to improve future project execution.
Knowledge, Skills and Attributes:Excellent knowledge and understanding of working within a matrixed global organisationExcellent project management skillsAssertive in approach coupled with confidence in the area of expertise and the ability to facilitate business conversationsExcellent client engagement and relationship building skillsAbility to persuade, negotiate and influence key stakeholdersGood conceptual insight and ability to think strategicallyExcellent ability to establish and manage processes and practices through collaboration and the understanding of businessAbility to manage assigned work processesAbility to manage urgent tasks simultaneouslyDisplay excellent influencing and negotiating abilityDisplay credible writing ability motivational and inspirational leadersAbility to display superior decision-making skillsExcellent verbal and written communication skillsExcellent business acumen knowledgeWorks on problems of diverse scope where analysis of information requires evaluation of identifiable factorsResolves and assesses a wide range of issues in creative ways and suggests variations in approach
Academic Qualifications and Certifications:Bachelor's degree or equivalent in Project ManagementPMP Qualification preferred
Required Experience:Seasoned demonstrable experience working in a similar position in a global organizationSeasoned experience overseeing projects through the full life cycleSeasoned demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the businessSeasoned stakeholder engagement experience at all levels in the organizationSeasoned experience operationally managing a team
The HR Services Lead for APAC & India plays a key role in supporting the delivery of HR services across the region by providing local and regional oversight of day to day operations. Through dotted line leadership, this role provides direction and guidance to HR Services team members to ensure work is delivered accurately, efficiently, and in alignment with global standards while meeting regional and local requirements. Acting as a regional point of coordination, the HR Services Lead supports escalations, provides operational guidance, and helps drive consistency, stability, and continuous improvement in HR service delivery across APAC & India.
Key ResponsibilitiesServe as the sole point of contact for APAC and India HR Services Administrators, providing operational guidance and escalation support.Lead and resolve all escalated and complex HR Services cases across APAC and India, including Tier 2 and newly defined regional escalation items.Act as a dotted line lead to regional HR Services admins, ensuring consistency, quality, and adherence to global HR Services standards.Own regional escalation governance, determining when issues can be resolved within HR Services versus requiring Tier 3, HRBP, HRIS, Legal, or CoE involvement.Ensure HR Services delivery across APAC and India is compliant with local labor laws, regulatory requirements, and data privacy standards.Partner with the Senior Manager, Global HR Services to support HR Services projects, regional initiatives, and service delivery strategy.Support tracking and analysis of HR Services metrics, trends, and escalations, providing insights to improve efficiency and service quality.Identify process gaps, repeat issues, and risks, and recommend continuous improvement opportunities within HR Services scope.
Knowledge & Attributes Strong knowledge of HR Services and service delivery, including employee lifecycle management, onboarding, offboarding, records management, and compliance. Experience managing complex and escalated HR cases, preferably in a regional or global HR Services model. Solid understanding of APAC and India HR practices, with the ability to navigate regional complexity and local requirements. Demonstrated ability to lead through influence and dotted‑line relationships. Strong problem‑solving, decision‑making, and escalation management skills. Ability to balance operational execution with strategic support and continuous improvement. Comfortable working cross‑functionally with HRBPs, HRIS, Payroll, Benefits, Compliance, and Legal teams. Academic Qualifications & CertificationsHigh School Certification or related qualifications. Completion or working towards completion of a diploma or degree in a Human Resources field or similar is highly beneficial.
Required ExperienceDemonstrated experience leading or supervising HR services, shared services, or HR administration teams within a regional or global environment. Strong hands‑on experience delivering HR Services across the employee lifecycle, including onboarding, job changes, offboarding, and contingent worker support. Proven experience managing high‑volume HR operations while ensuring accuracy, compliance, and a consistent employee experience. Proficiency in Workday across HCM, case management, data maintenance, reporting, and employee support. Experience identifying process gaps, improving workflows, and driving operational efficiency within HR services or shared services models. Experience leading or supporting HR initiatives or projects, including coordinating resources, timelines, and deliverables. Ability to apply best practices and introduce practical improvements to enhance service quality, scalability, and effectiveness.
Work conditions & other requirementsHybrid work schedule, which requires contributing from the office a minimum of 3 days per week.Perform work from a remote location with stable internet connection.
The Benefits Analyst plays a key role in shaping an exceptional employee experience by designing, analysing, and managing benefit programs that are competitive, cost-effective and compliant.
This role collaborates with vendors and internal teams to leverage data insights, improve processes, and enhance program performance.
The Benefits Analyst also serves as a trusted advisor for employees, ensuring clear communication, education, and support to help them maximise their benefits. Through these efforts, the role contributes to a positive, people-focused culture and supports the organisation’s overall success.
KEY ResponsibilitiesBenefits Strategy & GovernanceManage and oversee employee benefits programs across the countries in APAC & India, ensuring alignment with company objectives, competitiveness, and cost-effectiveness.Evaluate and benchmark existing benefits offerings to maintain market competitiveness and support talent attraction and retention.Ensure all programs comply with statutory and regulatory requirements in each country of operation.Partner with internal stakeholders to align benefits strategy with overall HR and business goals.
Program Administration & OperationsAdminister employee benefits, including enrollments, changes, and terminations, within HRIS systems with accuracy and efficiency.Maintain detailed and accurate records, reports, and documentation to support audits and internal compliance.Monitor plan utilization and claims data to identify trends, risks, and opportunities for improvement.Coordinate renewals and implementations to ensure seamless program transitions.
Vendor & Broker ManagementCollaborate with insurance carriers, brokers, and third-party vendors to negotiate rates, renewals, and plan enhancements.Manage vendor relationships to ensure service quality, performance, and adherence to contractual agreements.
Employee Experience & CommunicationAct as a knowledgeable advisor to employees, providing guidance and support on benefits-related inquiries.Serve as a liaison between employees and providers to resolve complex benefit issues effectively and empathetically.Develop and deliver engaging benefits communication materials, presentations, and education sessions to enhance employee understanding and engagement.
Data Analysis & Continuous ImprovementAnalyze benefits data, utilization reports, and employee feedback to identify opportunities for program optimization.Recommend and implement process improvements to increase efficiency, accuracy, and employee satisfaction.Advise HR, leadership, and employees on benefits program interpretation, policies, and practices.
Knowledge & Attributes Strong understanding of APAC & India benefits regulations and compliance requirements across multiple countries.Working knowledge of core employee benefits programs, including healthcare, life assurance, disability, pension, and wellness plans.Familiarity with local employment legislation in APAC & India related to employee benefits and social security.Strong analytical and problem-solving skills with excellent attention to detail. Excellent verbal and written communication skills, with the ability to present clearly to small and large groups. Professional, solution-oriented, and able to manage multiple priorities effectively in a fast-paced environment.Strong interpersonal skills with the ability to work collaboratively in a cross-functional, multicultural team.Demonstrates integrity, reliability, and consistent attendance to support business needs.
Academic Qualifications & Certifications Bachelor’s degree or equivalent in Human Resources, Business Administration, or a related field.Relevant Total Rewards related certifications required.
Required Experience2+ years of progressive experience in benefits administration.Moderate knowledge of benefits practices, regulatory requirements, and emerging trends.Proven experience managing vendor relationships and negotiating contracts.Excellent analytical skills with the ability to interpret benefits data and market insights.Strong communication, influencing, and stakeholder management skills.Good analytical skills with the ability to interpret benefits data and market insights.Detail-oriented with a focus on quality and continuous improvement.Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experienced in HRIS or benefits administration systems.
Work conditions & other requirementsMust have flexible work schedule to accommodate across global business hours.Travel will be required, up to 10%.
