Job Title: Qualtrics Technical Consultant / L2 Support SpecialistJob Summary:We are seeking a skilled Qualtrics Technical Consultant with strong expertise in Qualtrics XM and XM Discover to support enterprise-level implementations and ongoing technical operations. The ideal candidate will have hands-on experience in integrations, troubleshooting, and data analysis, along with the ability to work independently and collaborate with cross-functional teams.Key Responsibilities:Provide second-level (L2) technical support for Qualtrics-related issues, including debugging survey logic, workflows, and integrationsTroubleshoot and resolve technical issues related to API integrations, system connectivity, and automated workflowsIdentify platform misconfigurations, defects, and performance issues, and coordinate with development teams for resolutionSupport data collection processes, ensuring high data quality and performance monitoringAssist in reporting, validation, and analysis using BI tools such as Power BICollaborate with business stakeholders, IT teams, and service providers to track issues and ensure timely resolutionMaintain and manage tickets using tools like Jira and ConfluenceDevelop structured outputs to enable data-driven insights and decision-makingMandatory Requirements:Proven hands-on experience with Qualtrics XM and XM Discover (implementation, configuration, and support)Minimum 3+ years of experience in API integrations, system connectivity, and workflow automationStrong experience in troubleshooting and maintaining enterprise applicationsSolid understanding of data handling, reporting, and performance monitoringProficiency in:Qualtrics XMMicrosoft Office SuiteCollaboration tools (Jira, Confluence)Experience with BI/analytics tools (e.g., Power BI)Ability to work independently and manage tasks end-to-endStrong communication skills (written and verbal English)Excellent organizational and multitasking abilitiesPreferred Skills (Good to Have):Familiarity with customer research methods (surveys, interviews)Understanding of journey mapping, personas, and experience KPIsAbility to translate data into actionable insights and storytellingKnowledge of data warehousing or data platform architectureTechnical skills in JSON, JavaScript, Python, or DAXAdditional Qualifications (Plus):Project management certifications such as PMP or PRINCE2German language proficiencyCertifications in Experience Management or Design Thinking
Sonali Sindhi Whatsapp No.: +91-9634441110/+65 60275492// Sonali.sindhi@nityo.com
We are looking for a motivated Junior IT Support Engineer to support the provisioning, imaging, and deployment of desktops and laptops for end users. This role is ideal for candidates starting their IT career and looking to gain hands-on experience with enterprise IT environments, hardware setup, and end-user support.
Key Responsibilities
Provision, image, and configure desktops and laptops for new hires and existing usersInstall and configure operating systems, standard software, and enterprise applicationsPerform device setup including domain joining, user account configuration, and security policiesCoordinate with IT teams to ensure devices meet company standards before deploymentTroubleshoot basic hardware, OS, and software issues during provisioningMaintain accurate records of assets, device assignments, and inventoryAssist with device refreshes, replacements, and decommissioningFollow documented IT procedures and imaging standardsProvide basic end-user support during device handover Required Skills & KnowledgeBasic understanding of Windows OS (Windows 10/11)Knowledge of desktop and laptop hardware componentsFamiliarity with OS installation, imaging, or system setup conceptsBasic understanding of networking fundamentals (LAN, Wi?Fi)Willingness to learn enterprise tools and IT processesGood communication and documentation skillsAbility to follow processes and work with checklists Good to Have (Not Mandatory)Exposure to tools such as SCCM, Intune, MDT, or similar imaging toolsBasic knowledge of Active Directory or user account managementInternship or academic project related to IT support or systemsIT certifications (or currently pursuing): CompTIA A+, IT Fundamentals, etc. EducationDiploma or Bachelor’s degree in IT, Computer Science, Information Systems, or a related field
Sonali Sindhi Whatsapp No.: +91-9634441110/+65 60275492// Sonali.sindhi@nityo.com
🚀 Hiring: IT Technical Support Engineer | Service Desk Support | Windows & O365 | SingaporeWe are looking for a motivated and technically skilled IT Technical Support Engineer to join our growing IT Service Desk team. If you are passionate about troubleshooting, end-user support, and enterprise IT operations, this opportunity is for you!As part of our IT support team, you will provide technical assistance to employees across local and remote offices, ensuring smooth day-to-day IT operations within a dynamic enterprise environment.
📍 LocationSingapore💼 RoleIT Technical Support Engineer / Service Desk Engineer
🔹 Key Responsibilities✅ Provide L1/L2 technical support for end-users across hardware, software, and network environments.✅ Install, configure, and troubleshoot:Windows operating systems Office 365 applications Laptops, desktops, monitors, printers, and peripherals ✅ Support enterprise collaboration tools including:Microsoft Teams Teams Telephony Video conferencing solutions Microsoft Team Rooms (MTR) ✅ Troubleshoot and resolve issues related to:Email and Outlook VPN & Citrix connectivity Active Directory user accounts Printing solutions Mobile devices and smartphones Access control systems & CCTV ✅ Manage incidents and requests through IT service desk ticketing systems.✅ Coordinate with external vendors and internal infrastructure teams to resolve escalated issues.✅ Support disk encryption, antivirus management, and endpoint security activities.✅ Maintain documentation, SOPs, and operational guidelines for support processes.✅ Participate in infrastructure improvement discussions and operational enhancement initiatives.
🔹 Requirements✔️ 2–5 years of experience in IT Service Desk / Desktop Support / Technical Support roles✔️ Strong hands-on experience with:Windows 10 / Windows 11 Microsoft Office 365 Outlook, Teams, Excel Active Directory VPN & Citrix support ✔️ Experience with remote support tools such as:SCCM Quick Assist Remote desktop support tools ✔️ Familiarity with:ITIL processes Ticketing systems Hardware troubleshooting Printer and meeting room support ✔️ Strong analytical and troubleshooting skills✔️ Excellent communication and stakeholder management skills✔️ A proactive mindset with willingness to continuously learn and grow
🌟 Preferred Skills➕ Microsoft Team Rooms (MTR) support➕ Teams Telephony support➕ Endpoint security exposure➕ Experience supporting enterprise environments
🌍 Why Join Us?✨ Collaborative and supportive IT environment✨ Opportunity to work with enterprise technologies✨ Exposure to global infrastructure operations✨ Career growth and continuous learning opportunities✨ Dynamic and fast-paced workplace culture
📩 Apply NowIf you are passionate about IT support and enjoy solving technical challenges in enterprise environments, we would love to hear from you!📨 Interested or know someone perfect for this role? Let’s connect!📧 naresha.r@nityo.com📞 +65 3152 2521 | 💬 WhatsApp: +65 3152 2521#ITSupport #ServiceDesk #DesktopSupport #WindowsSupport #Office365 #ITJobs #SingaporeJobs #TechnicalSupport #InfrastructureSupport #Hiring #ActiveDirectory #Microsoft365 #Citrix #VPNSupport #ITCareers
🚀 We’re Hiring: Senior Business Analyst (Change Management / Transformation)Looking for an experienced Business Analyst with 8+ years in Change Management or Transformation roles to join an exciting long-term engagement in Singapore.📍 Location: Balestier⏰ Work Hours: 8:30 AM – 6:00 PM📅 Start Date: ASAP (subject to security clearance)📄 Contract Duration: 2 years (renewable)💰 Monthly Rate: Up to SGD 8,700 (all-inclusive: CPF, leave, insurance, allowances)👤 Eligibility: Singaporeans only
🔍 Key Responsibilities1. Design & Develop Change Management ProgrammesConduct change readiness assessments and build transformation roadmapsDesign impactful change interventions and experiential learning programmesDrive cultural transformation and mindset shiftsDevelop bootcamps, mentorship, and peer learning frameworksEnable cross-functional collaboration through structured networking initiatives2. Deliver & Implement Organisational ChangeFacilitate leadership alignment and engagement sessionsExecute hands-on change interventions and agile transformation initiativesLead innovation-driven activities (hackathons, prototyping, etc.)Deliver capability-building programmes and development workshopsCoordinate cross-divisional engagement and mentorship programmes
✅ RequirementsEssential:Bachelor’s degree in Business, Psychology, Organisational Development, or related field8–10 years of experience in change management / transformation rolesProven track record in designing & delivering capability-building programmesStrong stakeholder management and facilitation skillsExperience in complex, multi-stakeholder environments (public sector preferred)Understanding of digital transformation and agile ways of workingDesirable:Certifications in Change Management (Prosci, ADKAR, Kotter, etc.)Experience with Agile/Product Management methodologiesExposure to public or education sector environmentsExpertise in experiential and adult learning design
✨ If you’re passionate about driving transformation, enabling cultural change, and working in a dynamic environment—this opportunity is for you.📨 Interested or know someone perfect for this role? Let’s connect!📧 naresha.r@nityo.com📞 +65 3152 2521 | 💬 WhatsApp: +65 3152 2521#Hiring #BusinessAnalyst #ChangeManagement #DigitalTransformation #SingaporeJobs #Transformation #Agile #Leadership #CareerOpportunity
Desired experience : 7+ years; (Security focus with DevOPS skillset (java developer, Linux, python/scripting) We are NOT looking for SOC analysts or monitoring staff as primary skills who can't code or be autonomous on incident response.
JD for role: Technical SkillsRequires a minimum of 7 or more years of experience as security professionalExperience in security use case design/development with understanding of scripting - python/bash , Java language.Good working knowledge of Linux (RedHat/Ubuntu).Working knowledge to interpret security logs or instructions into threat models. SecOPS-DevOPS mindset & skills.Experience in SIEM on ELK(Elastic Logstash Kibana) stack is a plus
We are looking for a motivated Junior IT Support Engineer to support the provisioning, imaging, and deployment of desktops and laptops for end users. This role is ideal for candidates starting their IT career and looking to gain hands-on experience with enterprise IT environments, hardware setup, and end-user support.
Key Responsibilities
Provision, image, and configure desktops and laptops for new hires and existing usersInstall and configure operating systems, standard software, and enterprise applicationsPerform device setup including domain joining, user account configuration, and security policiesCoordinate with IT teams to ensure devices meet company standards before deploymentTroubleshoot basic hardware, OS, and software issues during provisioningMaintain accurate records of assets, device assignments, and inventoryAssist with device refreshes, replacements, and decommissioningFollow documented IT procedures and imaging standardsProvide basic end-user support during device handover Required Skills & KnowledgeBasic understanding of Windows OS (Windows 10/11)Knowledge of desktop and laptop hardware componentsFamiliarity with OS installation, imaging, or system setup conceptsBasic understanding of networking fundamentals (LAN, Wi?Fi)Willingness to learn enterprise tools and IT processesGood communication and documentation skillsAbility to follow processes and work with checklists Good to Have (Not Mandatory)Exposure to tools such as SCCM, Intune, MDT, or similar imaging toolsBasic knowledge of Active Directory or user account managementInternship or academic project related to IT support or systemsIT certifications (or currently pursuing): CompTIA A+, IT Fundamentals, etc. EducationDiploma or Bachelor’s degree in IT, Computer Science, Information Systems, or a related field
Sonali Sindhi Whatsapp No.: +91-9634441110/+65 60275492// Sonali.sindhi@nityo.com
Profile - Enterprise Sales Manager (Hunter + Farming)
Location- Singapore
Experience- 10+ years
Looking for Permanent resident, Citizens in Singapore
*Must be from Telecommunication / Networking Background.
*Must have experience selling products - Digital Transformation solutions to large enterprise customers, specifically in areas like Network, SDWAN, Cloud, Cybersecurity, SASE, Contact Centre, and UCaaS.
*Strong communicator and confident individual with positive working attitude.
Required Skills & Experience:
• Responsible for New Business Development via prospecting, qualifying, consulting, and leading to closure. • Developing the company’s long-range sales strategy and forecasting sales volumes for the entire organization, building customer and partner relationships, territory planning and segmentation. • Identify sales opportunities and conduct feasibility checks to ensure maximum conversion of these opportunities to generate revenue as per sales strategy/ targets.• Responsible for annual revenue quota booking with significant growth in subsequent years with an emphasis on the development of client relationships and customer delivery.
Desired experience : 7+ years; (Security focus with DevOPS skillset (java developer, Linux, python/scripting) We are NOT looking for SOC analysts or monitoring staff as primary skills who can't code or be autonomous on incident response.
JD for role: Technical SkillsRequires a minimum of 7 or more years of experience as security professionalExperience in security use case design/development with understanding of scripting - python/bash , Java language.Good working knowledge of Linux (RedHat/Ubuntu).Working knowledge to interpret security logs or instructions into threat models. SecOPS-DevOPS mindset & skills.Experience in SIEM on ELK(Elastic Logstash Kibana) stack is a plus
Role OverviewAs a 3D Designer at Dezign Format, you translate creative concepts into spatial form.RemoteExperience & Background:-Proven experience in spatial, exhibition, event, or experiential design.• Experience working on commercial projects is preferred.Skills & Tools• Proficiency in 3D design software such as SketchUp, Enscape, Rhino or 3ds Max.• Proficient in Adobe Creative Suite.
Creative director, Art Director and Graphic Designers, you develop environments that are visually compelling,spatially clear, and technically feasible across exhibitions, events, retail environments, and experientialinstallations.Your role sits at the intersection of concept, form, and execution, supporting projects from early design stagesthrough to production development.What You’ll DoSpatial Design & Visualisation• Develop 3D models, layouts, and spatial visualisations based on approved concepts.• Translate creative direction into clear spatial compositions, considering scale, flow, and user experience.• Produce presentation-ready visuals for internal reviews and client presentations.Design Development• Work closely with Creative and Art Directors to refine design intent and spatial storytelling.• Coordinate with Graphic Designers to integrate graphics into spatial designs.• Support design development by resolving spatial and technical details.Collaboration• Collaborate with project managers, draftsmen, and production teams to ensure designs are feasible andaligned with build requirements.• Participate in design discussions and reviews to improve overall project quality.
Desired experience : 7+ years; (Security focus with DevOPS skillset (java developer, Linux, python/scripting) We are NOT looking for SOC analysts or monitoring staff as primary skills who can't code or be autonomous on incident response.
JD for role: Technical SkillsRequires a minimum of 7 or more years of experience as security professionalExperience in security use case design/development with understanding of scripting - python/bash , Java language.Good working knowledge of Linux (RedHat/Ubuntu).Working knowledge to interpret security logs or instructions into threat models. SecOPS-DevOPS mindset & skills.Experience in SIEM on ELK(Elastic Logstash Kibana) stack is a plus
