The Food, Drinks and Allied Workers Union (FDAWU) is a trade union affiliated to the National Trades Union Congress (NTUC). Established in 1964, FDAWU represents workers in the hotel and food and beverage sectors, including those working in food manufacturing and processing, food wholesale, as well as F&B retail and services.
This internship offers a hands-on experience in Singapore’s labour movement, where intern will gain practical exposure to tripartite collaboration, workforce transformation, and policy development in key industries such as accommodation, food manufacturing, food services and retail.
Responsibilities:
Ground EngagementSupport event planning and execution for worker engagement and industry outreachObserve and assist in the unionisation process of companiesIndustrial Relations and ResearchConduct research and prepare talking points for collective bargaining and grievance casesSupport data compilation, benchmarking, and policy reviews related to wages and employment terms Tripartite ExposureObserve discussions between unions, employers, and government agenciesGain insight into the impact of Progressive Wage Model (PWM) salaries and the promotion of fair human capital practices in FDAWU’s sector. Explore how Union works with external partners to promote Tripartism through Operation Technology Roadmapping and trainings.
Requirements:
Possesses strong writing and communication skills, with the ability to motivate and engage a diverse audience. An innovative and strategic thinker passionate about community engagement. A collaborative individual who is detail-oriented and proficient in using Microsoft Office
Who we are. Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.
Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.
Because Every Worker Matters.
About the roleThis role resides in NTUC’s Industrial Relations & Analysis Department. You will be part of the research and analysis team that: Generates actionable insights of patterns, trends, opportunities, and threats that may impact the Singapore’s workforce. Formulates and presents data-driven options for the business units’ and front-line officers’ decisions in areas of policy and industrial relations, that would best secure and advance workers’ interest. Works with tripartite partners on formulating and implementing labour policy.
ResponsibilitiesMonitor economic outlook and developments in the labour market. Work closely with Government agencies and tripartite partners on labour policy issues such as formulating tripartite advisories or policy. Identify issue areas and formulate specific research questions in areas of macroeconomic, labour or union-related fields. Continuously innovate data collection processes and research methodologies and build up new information-sources through proactive engagements with internal and external stakeholders. Getting quantitative or qualitative sensing through surveys or focus group discussions. Use artificial intelligence, machine learning, predictive analytics and robotic process automation to optimise data collection and analytics efficiency. Perform statistical analysis of data to identify patterns and trends in the union landscape. Support in management reporting related to above scope. Prepare and present research outcomes.
RequirementsAt least 2-3 years of working experience in research, statistical and/ or econometrics related field is preferred. Working experience in Labour Relations (IR) and/or Human Resource (HR) a bonus. Entry level candidates in related disciplines are welcome to apply. More experienced candidates will be considered for leadership opportunities and supervisory roles. Strong attention to details and keen interest in advancing workers’ interests through data-driven analysis. Keen interest in current affairs, and in tune with prevailing labour, social, economic and industry trends. Strong communication and interpersonal skills to engage internal and external stakeholders. Experience in data science, visualisation, and storytelling, including the use of tools such as R, Python and/or PowerBI is preferred. Ability to interpret complex information and data collected to prepare comprehensive reports for stakeholders. --We regret to inform that only shortlisted candidates will be contacted.
Training Needs Analysis & Stakeholder EngagementEngage union leaders, NTUC entities, and tripartite stakeholders to identify organisational, sectoral, and leadership development needs.Translate strategic priorities and workplace challenges into structured learning and development interventions.Build and maintain strong working relationships with stakeholders across unions, affiliated organisations, and partners.
Programme & Curriculum DesignDesign, develop, and review training programmes, curricula, and learning materials aligned with adult learning principles and WSQ/SkillsFuture frameworks.Develop content in areas including, but not limited to:Labour Movement and union leadershipIndustrial relations and collective bargainingEmployment legislation and regulatory frameworksTripartite guidelines, advisories, and standardsLeadership, governance, and communication skillsChange management and workplace transformation
Training Delivery & FacilitationFacilitate workshops, seminars, and leadership development programmes for union leaders and staff, as required.Apply learner-centred, experiential, and discussion-based facilitation approaches appropriate for adult learners.Adapt delivery methods to suit different learner profiles, organisational contexts, and learning objectives.
Evaluation & Quality AssuranceDesign and implement training evaluation frameworks to assess learning effectiveness, relevance, and impact.Analyse feedback and data to continuously improve programme quality and outcomes.Ensure compliance with WSQ quality assurance, audit, and documentation requirements where applicable.
Advisory & Thought LeadershipProvide subject-matter expertise and advisory input on labour leadership development and industrial relations capability building.Stay current on developments in employment legislation, tripartite practices, labour market trends, and adult education methodologies.Contribute to programme innovation and continuous improvement within OTCi.
RequirementsTertiary qualification in Human Resource Management, Industrial Relations, Law, Adult Education, Business, or a related discipline.WSQ Advanced Certificate in Learning and Performance (ACLP) or equivalent adult training qualification.Minimum 8–10 years of relevant working experience, preferably in:Industrial relations, union leadership, or labour movement-related roles; and/orLearning & development, leadership development, or adult education.Demonstrated experience in designing and facilitating training programmes for adult learners, ideally leaders or senior practitioners.Experience working with diverse stakeholders across unions, management, and tripartite institutions.
UWEEI is an industrial trade union representing workers in the electronics and electrical sector. Affiliated to NTUC, UWEEI is the third largest union in Singapore, representing 65,000 members in more than 120 companies. Apart from protecting the rights and advancing the interests of our workers, UWEEI provides mediation services, union representation and training and placement opportunities for our workers.
We are looking for an intern to support the UWEEI team for the following role:
Intern (Publicity & Communications)
Support the overall management and creation of content for the UWEEI’s social media platforms (Facebook, Instagram, LinkedIn, WhatsApp, Telegram, website) to strengthen the UWEEI’s online presence, with the aid of digital tools (e.g. Canva, Photoshop, chat bots)
This would include the following tasks: Creating and editing engaging, creative, innovative content such as photos, videos, GIFs, etc. for posting to social media platforms Updating the various publicity platforms (website, brochures, collaterals) to ensure information is updatedConceptualise and design EDMsExplore new ways to engage different audiencesContribute to ideation on innovative ways to communicate UWEEI’s profile to the target audiences and to support the outreach effortsSupport outreach and engagement events
At the end of the internship, besides the hands-on experience you will gain in the publicity portfolio, you would have also contributed to UWEEI’s outreach efforts so that workers in the electronics and electrical industry are aware of the protection and opportunities for them.
This role will provide successful candidate with a rare opportunity to work with UWEEI’s team of dedicated Industrial Relations (IR) Officers and have first-hand exposure to IR issues.
Who we are
Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.
Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.
Because Every Worker Matters.
Intern - EUC & Service OperationsPosition Overview
The Transformation Office (TO) at National Trades Union Congress (NTUC) is seeking a dynamic and driven intern to join IT Systems & Operations (ITSO) department for Summer 2026.The intern will support the End-User-Computing (EUC) Team in delivering end user computing services, improving operational efficiency, and enhancing the use of ServiceNow for Hardware/Software Asset Management.This internship provides hands on technical exposure, structured learning, and meaningful project experience; not just administrative work. EUC team will provide training and guidance to the interns to ensure they are able to perform up to the tasks.
Job Responsibilities
EUC OperationsHardware Asset Management (HAM) , ServiceNowUpdate and maintain asset records in ServiceNowAssist in lifecycle tracking (assignment, returns, disposal)Perform periodic checks to ensure asset data integritySoftware Asset Management (SAM)Process Improvement & ServiceNow AutomationBuild or enhance catalog items (e.g., request forms for EUC services)Assist in creating workflows using Flow Designer to automate manual processesDevelop simple dashboards or reports for HAM/SAM/EUC metricsDocumentation & Knowledge ManagementDocument SOPs, workflow changes, device setup guides, and troubleshooting stepsContribute to knowledge base articles used by the EUC support team
Learning Outcomes
By the end of internship, the student will gain:Practical understanding of enterprise IT operations and endpoint management.Hands on experience with Microsoft 365.Exposure to ITSM processes (HAM, SAM, Incident/Request workflows).Real-world ServiceNow experience including form design, workflow automation, and reporting.Improved analytical, documentation, and troubleshooting skills.
Preferred Qualifications
Technical SkillsBasic knowledge of Windows OS, PCs, and common IT troubleshootingFamiliarity with Microsoft 365 apps (Outlook, Teams, OneDrive)Interest or basic exposure to IT Service Management or ServiceNowUnderstanding of hardware and software asset concepts is beneficial
Soft skillsStrong willingness to learn, good analytical thinking and not afraid to ask questionsAble to work responsibly and follow SOPsExcellent communication and interpersonal skillsStrong ownership and accountabilityAbility to work both independently and collaboratively in a team environment
The student should be currently pursuing an undergraduate degree in Computer Science, Information Technology, Information Systems, Engineering (with IT inclination), or related field.
Why Join Us
This internship offers a unique opportunity to gain hands-on experience within a dynamic and innovative company. Beyond administrative tasks, you will benefit from hands-on technical exposure, structured learning and meaningful project experience, allowing you to apply your skills in real-world scenarios.
You will work closely with key stakeholders and be guided by the EUC team, who will provide training and guidance to ensure you are well-equipped to perform your tasks effectively. Through this experience, you will have the opportunity to make a real impact on the organisation's growth and success.
Join us in shaping the future of NTUC and making a difference!--We regret to inform that only shortlisted candidates will be contacted.
Are you a fresh graduate ready to kickstart your career and make a meaningful impact?
Join us as a Project eXe, an opportunity exclusive to fresh graduates. In this role, you will be rotated across different functions that support workers and employers in employment and employability initiatives while honing skills in coaching, business development, event management, and manpower policy work.
Key Responsibilities A curated job rotations designed to provide you with a holistic perspective of our meaningful work. You will play a crucial role in:Provide career coaching and match jobseekers with suitable jobs.Engage key stakeholders such as employers, government agencies, training and industry partners to co-create employability solutions.Plan and coordinate outreach and marketing events such as career fairs and industry engagements.Support in the formulation of policies to help our local workforce equip with better skills and jobs.
RequirementsWe are looking for individuals who are passionate about helping workers and the requirements are:Good Degree holder in any discipline.Good interpersonal and negotiation skills.Excellent analytical, writing and communication skills.Meticulous, self-driven, and able to multi-task.High perseverance and passion to help workers.
Working Location: Jurong East, Devan Nair InstituteOnly Singaporeans may apply.We will only contact shortlisted candidates.
ResponsibilitiesAs a key member of NTUC’s Digital Solutions & Services team, you will support the Director, Digital Solutions & Services to:
Manage and drive digital projects throughout the entire lifecycle:Plan and lead the projects from initiation to deliveryDerive budget, prepare approval paper, project charter and facilitate the project approval processReview and negotiate the project contractsPlan and manage the projects which includes preparing project schedules, plan and coordinate project activities, budget and payment schedules as well as manage project resources and mitigate risks and issuesLeverage project management tools to track project performance and schedule adherence to ensure on-time on-budget delivery of business requirementsMake effective decisions when presented with multiple options for how to progress with the projectDirect involvement in technical solutioning discussionsProvide timely updates to senior stakeholders on project progress, impact, major milestones, and risks on a regular and a need-to basisPerform quality control on the project throughout lifecycle to maintain the standards expectedOversee and ensure proper documentation and deliverables of each project phase (business requirements, functional specification, project plan, test strategy, test plan etc.), training and support of new/modified applicationsPrimary liaison to manage vendor for successful delivery and performance of projects including:Vendor management to ensure that vendor meets the contractual agreement, service level agreement (SLA) and deliver IT systems on-time according to plan and within budgetMonitor vendors’ performance according to contractual obligations and SLAsFacilitate knowledge transfer with external vendor and internal teamManage outsourcing contracts and environment to ensure that contractual obligations are met, projects are successfully delivered by vendors/service providersServing as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy.Identifying and managing potential risks and liabilities of multiple projects: Monitor and coordinate efforts between multiple vendors
RequirementsTertiary qualification in IT or a related discipline, preferably with at least 10 years' relevant experiencePMP or CITPM certifiedDemonstrated ability in leading and managing IT projects, and prioritize projects to meet deadlinesExperience in business analysis, system analysis and design or programmingHave done a full project implementation for system and system revamp. Understand best practices and standards (ITIL, ISO 27001, Software Development Life Cycle (SDLC) methodology, etc.)Experience with contract negotiation and tender preparation.Good working knowledge of computer systems, security, network, and databasesSelf-motivated and able to work independentlyGood analytical, communication and interpersonal skills
Only shortlisted candidates will be notified.
Who we arePioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.
Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.
Because Every Worker Matters.
Associate, Human Resource
You will provide administrative support to the Human Resource Department and your duties include, in areas such as staff recruitment, contract staff management, staff entry/exit process administration, learning & development, HR system data migration, user acceptance testing and change management. Other duties include physical filing, mailing duty and any other adhoc duties.
This is not limited to:-Assist in campus recruitment activities to support employer branding initiatives including preparation of job vacancies, liaising with IHLs, career fair briefing and different aspects of logistical preparation.Assist in recruitment efforts such as scheduling interviews, coordinating schedules of hiring managers and applicants’ availabilities.Support onboarding and orientation process include liaising with new hires and preparing paperwork and on-boarding materials.Plan and execute staff engagement and/or recruitment activities and events.HR administration including maintenance of employee p-files and when assigned.
Job Requirements:
At least 1- 2 years relevant experience in providing HR admin supportPossess good communication and interpersonal skillsTeam player and able to work independentlyMeticulous, with an eye for detailsProficient in Microsoft Office toolsProcess-minded and able to suggest workflow improvements
We regret to inform that only shortlisted candidates will be contacted.
Who we arePioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.
Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.
Because Every Worker Matters.
Intern - CybersecurityPosition OverviewThe Transformation Office (TO) at National Trades Union Congress (NTUC) is seeking a dynamic and driven intern to join our Cybersecurity Team for six (06) months in 2026. The intern will help support NTUC’s Cyber Team in strengthening the organisation’s security posture through monitoring, analysis, and governance.
Job ResponsibilitiesAssist in monitoring security alerts across NTUC systems.Support vulnerability management and remediation follow-ups.Help with cybersecurity documentation, audits, and governance activities.Assist in basic incident response tasks such as log gathering and analysis.
Preferred QualificationsCurrently pursuing an undergraduate degree in Cybersecurity, Information Security, or related field.Basic understanding of cybersecurity, networking, and operating systems.Strong willingness to learn and good analytical thinkingExcellent communication and interpersonal skills.Ability to work both independently and collaboratively in a team environment.
Why Join UsThis internship offers a unique opportunity to gain hands-on experience and exposure within a dynamic and innovative organisation. You will be exposed to key areas such as security operations and SOC workflows, vulnerability assessment and patch management processes, as well as governance, compliance, and cybersecurity frameworks.Working closely with stakeholders, you will also gain practical insight into NTUC’s cybersecurity practices while contributing meaningfully to initiatives that support the organisation’s growth and success.Join us in shaping the future of NTUC and making a difference!--We regret to inform that only shortlisted candidates will be contacted.
Are you an Entry Level or Mid-Career candidate?
It does not matter. What matters is whether you have the passion and drive to help people and make an impact on their lives.
As an Industrial Relations Officer, you will face diverse challenges dealing with people from all walks of life, from employers to different segments of workers.
You will promote and build good industrial relations by working closely with union leaders, members and management partners, to achieve a harmonious industrial relations climate that will bring the maximum benefits to the workers.
You will handle grievances, resolve conflicts and negotiate collective agreements to secure the welfare for the workers. You will advocate practices to help workers up-skill and enhance productivity, resulting in better wages and improve lives. You will also be exposed to different industries sector that will broaden your exposure and learning.
You will also be expected to plan and organise activities of varying scales to engage members and improve labour management relations. The work will be intense, meaningful and satisfying. If you think you can face up to the challenges, do join us!
RequirementsGood degree/diploma in any discipline, with varying years of working experienceEntry Level applicants are welcome to apply.Excellent interpersonal skills and able to communicate at all levelsStrong analytical and problem-solving skillsAble to think on-the-feetAble to work independently as well as in a teamHigh perseverance and passion
For those who join as an experienced candidate, while you may start as a new Industrial Relations Officer (IRO), your salary package will take into account your past working experience where relevant.
