Company Overview:Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), Mauritius (FSC) and South Africa (FSCA). We were founded in Melbourne, Australia and have offices worldwide.
Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem. Serving over six million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.
Role Summary:We’re looking for a Product Manager to drive user acquisition, activation, retention, and engagement across our global trading platform. This role is ideal for someone who enjoys solving complex problems, working across teams, and improving user experiences in a fast-paced FinTech environment.
You’ll work on both frontend and backend features related to onboarding, compliance, customer acquisition, search and discovery and support—helping us scale effectively as we expand internationally.
What would be your Responsibilities:Monitor and analyse performance data and conduct user research to identify areas for improvementDevelop product requirements based on data, competitor analysis and business needs to boost user growth and retentionCoordinate between China-based development and overseas regulated entities, ensuring seamless integration of international business requirementsConduct user acceptance testing and ensure high product quality across releases
What we Require from you: Bachelor’s degree in Business, Computer Science, Engineering, or related field1 – 3 years of experience in product management preferred but fresh graduates are welcome to apply.Strong analytical and problem-solving skillsClear and effective communication skills, across diverse teamsProficiency in English and Mandarin (to work with stakeholders who speak only Mandarin)Familiarity with trading platforms and financial instruments is a plus
Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multistakeholder projects and adapting to technological advancements.
What You Can Look Forward To:Competitive compensation packageCareer growth and personal development within a growing global organizationA flat organizational structure that values collaboration and transparency
Company Overview:Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), Mauritius (FSC) and South Africa (FSCA). We were founded in Melbourne, Australia and have offices worldwide.
Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem. Serving over six million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.
Role Summary:We are seeking a Marketing Manager. You will be the strategic bridge between creative execution and regulation safety, responsible for both refining our marketing assets and proposing stronger, compliant alternatives.
You will rigorously assess and refine marketing material (e.g. scripts, ads, landing pages, and social copy), preserving creative energy while guaranteeing compliance. You will also need to sharpen our marketing material, proactively suggest stronger headlines, clearer value propositions, or more resonant narratives that are both compelling and compliant.
If you’re a strategic problem-solver with a passion for innovation, teamwork and a growth mindset, we invite you to join us in shaping the future of digital finance! ️
(Note: This role will temporarily report to the Compliance leadership and carries approval authority over marketing assets.)
Day-to-day responsibilities:Review and optimise all external-facing marketing assets, including video scripts, landing pages, and copyTake ownership of the quality control process and ensure all marketing materials, and landing pages meet the required regulatory and marketing standards / guidelinesRefine copy for tone, accuracy, balance, and regulatory alignment; proactively propose creative improvements always grounded in regulatory safetyEnsure all materials adhere to the specific advertising codes of our regulated jurisdictionsProvide training and clear guidance to our creative teams on regulatory "Do’s and Don'ts" to improve the quality of marketing material and improve upstream creative processConduct quarterly audits of published marketing materials to ensure ongoing adherence to standards.
What We Require from You:At least 2 years of marketing experience in a regulated financial services environment A dual lens: strong creative instinct and a sharp, rule-aware compliance mindsetThoroughness and meticulousness in reviewing materials and information for compliance, accuracy and qualityOral & written language proficiency in both English and Chinese (need to communicate daily with stakeholders in China)Great communication and analytical thinking skill, open-minded and willing to embrace innovation
Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.
What You Can Look Forward To:Competitive compensation packageCareer growth and personal development within a growing global organizationA flat organizational structure that values collaboration and transparency
Company Overview:Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), Mauritius (FSC) and South Africa (FSCA). We were founded in Melbourne, Australia and have offices worldwide.
Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem.
Serving over three million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.
Role Summary:We are seeking an experienced Customer Success Manager to join our Singapore office. This role focuses on optimising Global customer support performance, processes, and team capability to ensure an excellent, compliant, and scalable client experience in a regulated trading environment.
You will work closely with cross-functional teams while leading service quality, operational efficiency, and continuous improvement initiatives.
What Would Be Your Responsibilities:Performance & Quality ManagementMonitor, analyse, report and improve on customer support KPIs (e.g. response time, resolution rate, CSAT).Define and refine performance indicators to provide a holistic view of service quality.Conduct regular quality audits and performance reviews.Come up with experiments to improve customer conversion and retention (e.g. outbound calls)Process & Compliance ExcellenceIdentify gaps or inefficiencies impacting customer experience or regulatory compliance.Propose and implement process improvements aligned with regulatory requirements and internal policies.Collaborate with Compliance, Product, Tech, and Operations teams to drive scalable solutions.Monitor complaints trend and collaborate with relevant internal stakeholders as necessary for resolution.People Leadership & Capability BuildingSupport recruitment, onboarding, and conduct structured, scalable training for global customer support staff.Coach and develop team members through structured feedback and ongoing training programs.Maintain and update the knowledge base and training materials.Culture & Continuous ImprovementChampion a customer-centric mindset across the organisation.Anticipate potential service risks and proactively develop mitigation plans.
What We Require From You:3+ years of experience in a similar role working under the UK FCA, CIMA, CySEC or other regulated CFD/Forex broker or investment firmStrong understanding of CFD products, financial markets, and trading mechanicsProven people management and leadership experienceExperience working with a remote teamFluent in English and Mandarin. Additional languages are a plusStrong analytical and problem-solving skillsProficiency in CRM systems, support tools and Microsoft OfficeCollaborative team player with ability to work across departments
Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.
What You Can Look Forward To:Competitive compensation packageCareer growth and personal development within a growing global organizationA flat organizational structure that values collaboration and transparency
Company Overview:Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), Mauritius (FSC) and South Africa (FSCA). We were founded in Melbourne, Australia and have offices worldwide.
Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem. Serving over six million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.
Role Summary:We are seeking an experienced Assistant Compliance Operations Manager/Compliance Operations Manager to provide strategic oversight and technical support to our group Compliance team. This role combines deep domain knowledge with business acumen from Group Compliance to provide support and guidance to respective licensed entities, optimize KYC/AML processes, and drive continuous improvement in our Group Compliance operations.
If you're a strategic thinker with strong knowledge in regulatory compliance framework and AML/CFT regulations who can balance the regulatory requirements with business objectives, we invite you to join us in shaping the future of digital finance!
This Singapore-based role reports to the Vice President and works closely with the Group Compliance in our offices to drive excellence in our global Compliance and KYC/AML operations.
Day-to-day responsibilities:Serve as the subject matter expert for all KYC/AML matters, providing strategic guidance, escalation support and guidance for complex cases.Support the development, implementation, and management of the company's AML and KYC programs. This includes managing the end-to-end client onboarding lifecycle, handling of new name screening escalations, acting as advisory for matters on customer due diligence (CDD) and enhanced due diligence (EDD) processes and raising of internal SAR/STR where appropriate.Help to oversee and optimize KYC and AML sanction screening operations through any possible resources and support, ensuring efficient processes across all licensed jurisdictions.Lead system enhancement initiatives, collaborating with IT teams and solution providers to optimize CDD on-boarding platforms, workflows and other compliance framework.Refine and improve KYC and CDD on-boarding processes through collaboration with stakeholders to improve conversions.Partner with business teams to develop practical solutions that enhance growth while ensuring compliance in regulations in respective licensed jurisdictions.Support and advise the business on various regulatory compliance matters pertaining to regulatory requirements from the respective licensed entity.Review and approval of marketing collateral.Participation in regulatory audit is required.Develop and maintain comprehensive regulatory compliance policies, procedures, and verification methods, incorporating jurisdiction-specific requirements and industry best practicesDesign and deliver training programs to enhance team capabilities and ensure consistent standards across global operationsSupport the Vice President in ad-hoc governance or regulatory matters within the Group.
What We Require from You:Minimum 4 years of anti-money laundering/regulatory compliance experience in financial services, with In-depth knowledge of AML/KYC procedures, regulatory requirements, and global best practices.Strong understanding of global regulations and compliance frameworks in licensed jurisdictions and emerging trends in digital financeExperience in collaboration or working with overseas teamsExperience in financial services industry, particularly in CFD/forex trading (preferred)Excellent analytical and problem-solving skills, highly attentive to detailsStrong business acumen and ability to balance risk and business objectivesExcellent command of both Chinese and English in written and spokenHaving professional certifications from ACAMS, ICA would be an added advantage
What You Can Look Forward To:Competitive compensation packageCareer growth and personal development within a growing global organizationA flat organizational structure that values collaboration and transparency
Company Overview:Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), Mauritius (FSC) and South Africa (FSCA). We were founded in Melbourne, Australia and have offices worldwide.
Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem. Serving over six million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.
Role Summary:We’re looking for a curious, AI-native, and highly organized Product & Operations Associate to support the Product & Operations Manager across the Pro Trader Program and upcoming EU and CIMA market initiatives.
This role blends product thinking, operational discipline, and structured problem-solving. You’ll work across product documentation, user journeys, process building, data definitions, and go-to-market planning.
This Singapore-based role reports to the Product & Operations Manager and partners closely with Product, Compliance, Design and Operations teams.
What would be your Responsibilities:Maintain end-to-end documentation for the Pro Trader Program, including eligibility logic, reward mechanics, CRM flows, data lineage, and user journey touchpoints.Build and maintain Standard Operating Procedures (SOPs) to ensure processes are clear, current, and scalable across teams.Help maintain the product roadmap and data dictionary so every metric, field, and process is clearly defined and aligned.Support A/B testing efforts by translating hypotheses into structured tests, defining success metrics, and tracking outcomes.Support launch readiness for EU and SEA markets, including requirement scoping, localization planning, and regulatory checklist tracking.Assist with execution of in-app promotions and campaigns, including banner placements, messaging, targeting logic, and performance reviews.Conduct competitive research and convert insights into clear, actionable briefs.Map user journeys across the Pro Trader funnel and collaborate with Design to turn product ideas into testable flows.
What we Require from you: Bachelor’s degree in business, Finance, Economics, Design, Computer Science, or a related disciplineFresh graduates or candidates with up to 1 year of relevant experiences are welcome to applyProficiency in English and Mandarin (to work with stakeholders who converse only in Mandarin)User-first thinking: able to map user journeys, spot friction points, and question product decisions from the user’s perspectiveStrong numeracy and logical reasoning: able to spot inconsistencies, sanity-check data, and reason with numbers confidentlyCurious about using AI tools to improve work Organized and execution-focused with strong attention to detailInterest in trading, fintech, or brokerage products is a plusExposure to analytics tools (E.g. SQL) and prototyping tools (E.g. Figma) is an advantage
Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multistakeholder projects and adapting to technological advancements.
What You Can Look Forward To:• Competitive compensation package• Career growth and personal development within a growing global organization• A flat organizational structure that values collaboration and transparency
Company Overview:Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.
Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem.Serving over six million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.
Role Summary:We are looking for a detail-oriented intern to join our team in Singapore. You will get hands-on experience analysing quantitative and qualitative data and identifying product and operational solutions to accelerate our growth.
What Would Be Your Responsibilities:Analyse performance data to identify opportunities for improvementPropose solutions and assist with drafting product requirements based on data, competitor benchmarking and business feedback in order to boost user growthCoordinate between China-based development and overseas regulated entities, ensuring seamless integration of international business requirements.Conduct user acceptance testing
What We Require From You:Bachelor’s degree in business, Computer Science, Engineering, or related fieldSelf-starter equipped with a strong business acumen to drive for commercial resultsExceptional analytical skills, able to think logically and independentlyAbility to communicate clearly and effectively through presentations and/ or other means to stakeholders of different levelsProficiency in English and Mandarin (to work with stakeholders who converse only in Mandarin)Minimum commitment of 3 months (Commencement date to begin in May/ June 2026)
What You Can Look Forward To:A flat organizational structure that values collaboration and transparency
Company Overview:Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), Mauritius (FSC) and South Africa (FSCA). We were founded in Melbourne, Australia and have offices worldwide.
Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem.
Serving over six million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.
Role Summary:We are currently seeking an experienced HR Business Partner who will work across multiple departments. You will focus on elevating team performance, identifying and developing talent, and ensuring HR initiatives directly support business goals. Your success will be measured by the improved performance and effectiveness of the teams you support.
If you’re a strategic problem-solver with a passion for innovation, teamwork and a growth mindset, we invite you to join us in shaping the future of digital finance! ️
What Would Be Your Responsibilities:Serve as a strategic partner to global business leaders, providing guidance on organizational design, talent management, and HR best practicesDevelop deep understanding of business operations and partner with department heads to achieve strategic objectivesClosely partner with Talent Acquisition Team for recruitment initiatives and assessment processes for the department to ensure precise hiring decisions that fit team dynamicsPartner with department heads to develop and track meaningful OKRs that drive business successLead performance management processes, including providing structured feedback, conducting reviews, and developing improvement plansDrive a high-performance culture through objective evaluation systems and clear accountability frameworksDesign and implement talent development initiatives to enhance individual and team capabilitiesFacilitate organizational change management initiatives and ensure effective communication
What We Require From You:Bachelor's degree in Human Resources, Business Administration, or related field5+ years of HR Business Partner experience, preferably in a fast-paced technology or financial services environmentStrong experience in, and understanding of, performance management methodologies in specialized team environmentsExperience in quality-focused recruitment and selectionTrack record of implementing effective performance management systemsStrong business acumen with focus on delivering results through peopleProven track record of partnering with senior leaders to drive business results
Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.
What You Can Look Forward To:Competitive compensation packageCareer growth and personal development within a growing global organizationA flat organizational structure that values collaboration and transparency
Company Overview:Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), Mauritius (FSC) and South Africa (FSCA). We were founded in Melbourne, Australia and have offices worldwide.
Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem. Serving over six million users worldwide, Mitrade offers unmatched accessibility across mobile (iOS and Android), desktop, and web platforms.
Role Summary:We are seeking an experienced Assistant Compliance Manager/Compliance Manager to provide strategic oversight and technical support to our group Compliance team. This role combines deep domain knowledge with business acumen from Group Compliance to provide support and guidance to respective licensed entities, optimize AML processes, and drive continuous improvement in our Group Compliance operations.
If you're a strategic thinker with strong knowledge in regulatory compliance framework and AML/CFT regulations who can balance the regulatory requirements with business objectives, we invite you to join us in shaping the future of digital finance!
This Singapore-based role reports to the Vice President and works closely with the Group Compliance in our offices to drive excellence in our global Compliance.
Day-to-day responsibilities:Serve as the compliance subject matter expert for all Group managed licenses matters, providing strategic guidance, escalation support and guidance for complex cases.Serve as the primary contact with offshore regulators and compliance services vendors.Development, implementation, and management of the Group Licenses Compliance framework including but not limited to Client Protection, Business Conduct, Suitability/Appropriateness, Risk Management and internal controls, AML programs.Partner with business teams to develop practical solutions that enhance growth while ensuring compliance in regulations in respective licensed jurisdictions.Support and advise the business on various regulatory compliance matters pertaining to regulatory requirements from the respective licensed entity.Ensure all regulatory filing, incident reporting, STR/SAR are completed on time.Review and approval of Branding related content, marketing campaigns and collateral, promotions.Level 2 Complaints handlingParticipation in regulatory and internal audit is required.Design and deliver training programs to enhance team capabilities and ensure consistent standards across global operationsParticipate and present in Board and committees meeting within the Group. Ensuring respective licenses comply with Corporate Governance requirements.Support the Vice President in ad-hoc governance or regulatory matters within the Group.
What We Require from You:Minimum 4 years of compliance experience in financial services, with In-depth knowledge of AML/KYC procedures, regulatory requirements, Complaints handling and global best practices.Strong understanding of global regulations and compliance frameworks in licensed jurisdictions and emerging trends in digital financeExperience in collaboration or working with overseas teamsExperience in financial services industry, particularly in CFD/forex trading (preferred)Excellent analytical and problem-solving skills, highly attentive to detailsStrong business acumen and ability to balance risk and business objectivesExcellent command of both Chinese and English in written and spokenFamiliarity with ASIC DDO, ESMA MiFID II, UAE CMA or offshore CFD/FX license regulations would be an added advantage
What You Can Look Forward To:Competitive compensation packageCareer growth and personal development within a growing global organizationA flat organizational structure that values collaboration and transparency
