About the RoleWe’re looking for a proactive, energetic, and detail-oriented HR Assistant to join the opening team at Mama Shelter Singapore Orchard.
This is not a traditional back-office HR role.
You will play a key part in building the culture, energy, and people operations behind one of Singapore’s most exciting lifestyle hospitality openings.
You will work closely with department heads and management to support recruitment, onboarding, employee engagement, daily HR operations, and compliance with Singapore employment regulations.
We are looking for someone highly organized, people-focused, operationally strong, and comfortable working in a fast-paced lifestyle hospitality environment.
What You’ll DoHR Administration & CompliancePrepare employment contracts, letters, confirmations, and HR documentation in compliance with Singapore employment regulationsMaintain employee records, attendance tracking, leave administration, and personnel documentationSupport work pass administration, onboarding documentation, and employee declarationsCoordinate medical checks, insurance matters, and statutory documentation where requiredEnsure HR files and records are accurate, updated, and audit-readySupport payroll preparation by ensuring timely and accurate HR data submissionRecruitment & Talent SupportSupport recruitment activities including job postings, interview coordination, candidate communication, and onboardingCoordinate interview scheduling with department heads and managementMaintain recruitment trackers and candidate databasesAssist in onboarding and offboarding processesHelp support manpower planning and recruitment reportingEmployee Experience & CultureAct as a first point of contact for employees on HR-related mattersSupport employee engagement activities, celebrations, and internal culture initiativesAssist in creating a positive, energetic, and inclusive work environment aligned with the Mama Shelter brand cultureSupport internal communication initiatives across departmentsHR Operations & ReportingMaintain HR trackers, reports, and operational updatesSupport daily HR reporting and manpower trackingAssist with probation reviews, attendance matters, and HR follow-upsCoordinate with external vendors, government portals, and institutions when requiredHealth, Safety & Training SupportAssist with workplace safety documentation and compliance requirementsSupport coordination of staff trainings, orientation sessions, and operational briefingsEnsure HR compliance processes are properly documented and communicated
What We’re Looking ForExperience in HR administration, recruitment, or HR operations, preferably within hospitality, F&B, or lifestyle environmentsFamiliarity with Singapore employment regulations and HR practicesStrong organizational and coordination skillsHigh level of confidentiality, accuracy, and professionalismStrong communication and interpersonal skillsPositive attitude with the ability to thrive in a fast-paced opening environmentComfortable working across different departments and operational teamsProficient in Microsoft Office and HR administrative systemsWritten and spoken English proficiency required
Why Join Mama Shelter SingaporeAt Mama Shelter Singapore Orchard, we believe hospitality is about energy, people, atmosphere, and memorable experiences.You’ll be joining a lifestyle hospitality brand known for its vibrant culture, music, food, creativity, and bold personality — not a conventional hotel environment.This is an opportunity to be part of an opening team shaping one of Singapore’s newest lifestyle hospitality destinations.
