The Private Client Manager will lead the development and execution of the private client strategy across the region. This role focuses on strengthening relationships with top clients, driving client acquisition through targeted events and partnerships, and ensuring a consistent, high-quality client experience aligned with Maison standards.
This role will work closely with local markets and the global team to grow the private client base, drive sales performance, and enhance CRM effectiveness. The role will also support and develop the regional Private Client Manager community.
Key ResponsibilitiesDevelop and implement strategies to grow the private client database and enhance client loyalty.Monitor CRM performance and analyse client data to improve engagement and retention.Drive private client acquisition through events, partnerships, and targeted initiatives.Support regional sales growth through strategic client portfolio management.Collaborate with local teams to expand the private client network across markets.Lead, coach, and support the regional Private Client Manager community.Coordinate VIP client events and high clienteling initiatives across the region.
QualificationsMinimum 5 years of experience in CRM, clienteling, or luxury retail.Strong understanding of luxury client relationship management.Strong analytical, communication, and leadership skills.Strategic mindset with the ability to work in a fast-paced environment.Collaborative team player with strong business acumen.
