Duties and ResponsibilitiesEnsure timely and accurate recording of suppliers’ invoices and employees’ claims in the accounting systemMonitor and manage day-to-day financial transactions with a high level of accuracyLiaise with suppliers and internal business units to resolve discrepancies in invoices and supporting documentsFollow up on accruals for expenses incurred where invoices have not yet been receivedPerform daily bank reconciliations and other account reconciliationsProcess staff claims reimbursements and ensure accurate posting in the accounting systemAssist with supplier statement reconciliationsPerform monthly intercompany and creditor reconciliationsPrepare weekly payment batches via online banking platformsSupport month-end and year-end closing activities to ensure timely completionThrive in a fast-paced environment with strong time management and attention to detail
REQUIREMENTSDiploma in Accountancy or at least 3 years of relevant Accounts Payable (AP) experienceStrong knowledge of full-cycle Accounts Payable processes (invoice processing, 3-way matching, payments, reconciliations)Meticulous, organized, and detail-oriented with high accuracy in data entryAble to handle high-volume invoice processing in a fast-paced environmentProactive in identifying process improvements and driving efficiency in AP workflowsProficient in MS Office applications, especially Excel (e.g., VLOOKUP, Pivot Tables) and WordAble to work independently and collaboratively within a teamWilling to work additional or extended hours when requiredOpen to Singapore Citizens and Permanent Residents only.(6-months contract)For candidates who can start immediately,
JOB SUMMARY: Live Nation is launching a new, purpose-built mid-size live music venue in Singapore with a capacity of 3,000. Designed to host both international touring acts and local artists, as well as ancillary content such as comedy, community and private hire events. The venue will also feature secondary activation spaces and externally facing public café and bar.
The Head of Venue Operations will oversee all aspects of day-to-day venue operations, event planning, and delivery, ensuring seamless execution to the highest standards of efficiency, safety, and guest experience. During the mobilisation stage, this role will require the individual to build on Live Nation standards to establish processes, systems, and protocols ahead of opening, and drive continuous improvement through post-event analysis, industry engagement, and sustainability initiatives.
The Head of Operations is envisioned to have a team of 4 individuals including Event Management, Facilities Management, and Production Management, and therefore required to provide leadership and alignment across all operational functions. In addition, the individual is required to lead teams external contractors and casual staff to deliver Live Nation’s global standards and create memorable experiences for artists, fans, event promoters and all other stakeholders.
ROLE & RESPONSIBILITIES:
Event Operations & Guest ExperienceOversee planning, coordination, and delivery of all events and venue activities to deliver exceptional guest experiences.Ensure Front of House staffing, crowd flow, and public systems consistently meet safety and service standards.Supervise live event delivery, aligning Front of House, Back of House, production, technical, and facilities teams for seamless operations.Develop and maintain event policies, procedures, and public messaging in compliance with venue and regulatory requirements.Produce clear post-event reports highlighting issues, resolutions, and opportunities for improvement to enhance future experiences for artists, fans, event promoters and all other stakeholders.
Production, Technical & Facilities OversightOversee event builds, technical delivery, and load-outs in collaboration with promoters and touring crews.Ensure logistics, backstage operations, and venue facilities meet industry standards, safety requirements, and compliance regulations.Coordinate across production, front-of-house, technical, and ticketing teams to deliver seamless event execution.Conduct pre-event checks and risk assessments to maintain operational readiness and address safety concerns.
Safety & ComplianceLead the implementation and development of Command and Control for all events via a Control Room operation.Develop, implement, and enforce Emergency Response, Evacuation, and Crowd Safety Plans in compliance with legislation, Live Nation standards, codes of practice, and venue policies.Ensure staff, contractors, and vendors are trained and competent in emergency procedures, crowd flow management, and escalation protocols.Conduct pre-event risk assessments and safety briefings, identify hazards, and implement mitigation measures.Oversee incident management, including response, investigation, reporting, and post-event reviews, embedding lessons learned into future operations.Collaborate with Live Nation Global Safety and Security teams to align local practices with international frameworks and reporting standards.Liaise with local authorities and police to ensure compliance, seamless coordination from pre‑opening through operations, and effective response during events
Ticketing and Auxiliary RevenueOversee the operational delivery of ticketing arrangements, working with appointed ticketing agencies to ensure event hirers are effectively supportedProvide oversight and escalation support for ticketing-related operational issues managed by events team.Oversee other ancillary operations, ensuring appropriate staffing, POS readiness, and service standards aligned with event needs.
Financial & Commercial AcumenExperience preparing and managing event budgets, monitoring expenditures within approved budgets.Collaborate with Finance teams to finalize accurate event settlements within required timelines.Negotiate, manage, and oversee vendor contracts and relationships, ensuring cost efficiency, quality of delivery, and accountability.
Workforce Management & TrainingLead, mentor, and develop the Event Operations team to ensure delivery of venue objectives and high team performance.Own workforce strategy and oversight for casual staff, contracted personnel, and third-party vendor-provided event staff, with day-to-day management delegated to the Events Team.Oversee recruitment, contracting, training, and rostering of event staff and contractors to ensure efficient, safe, and compliant operations.Establish structured training programs for FOH staff, security, contractors, and suppliers, covering event procedures, safety protocols, and customer service standards.Partner with HR on workforce-related functions such as onboarding, training records, scheduling of FOH teams, security, first aid, and other event resources.
Performance, Reporting & Continuous ImprovementOwn the end-to-end process of post-event analysis across KPIs, budgets, safety, and guest experience.Evaluate metrics, feedback, surveys, staffing, and financials to identify risks and opportunities.Convert insights into actionable recommendations that strengthen operational outcomes.Drive continuous improvement initiatives to embed efficiency, safety, customer satisfaction, and strong stakeholder relationships.
REQUIREMENTS :
Bachelor’s degree in Event Management, Hospitality, Business, or a related field (preferred).Minimum of 7+ years of experience in event or venue management, with proven expertise in mid- to large-scale live events.Strong leadership capability with proven experience motivating, mentoring, and developing staff, while effectively managing diverse teams, contractors, and event-day personnel.Demonstrated ability in contract management and contractor oversight, ensuring accountability and service excellence.Fluent in English and Chinese (verbal and written), with exceptional interpersonal skills to collaborate across diverse stakeholders, cultures, and cross-functional teams.Experience working with a broad range of promoters, organizers, and touring professionals.Deep understanding of local event regulations, permitting processes, OH&S, and licensing requirements.Solid knowledge of technical production requirements, venue operations, and live entertainment workflows.Strong knowledge of concessions and merchandise operations, including POS systems.Highly organized and adaptable, with outstanding attention to detail, the ability to manage shifting priorities, and composure under pressure.Proactive problem-solver with strong initiative, sound judgment, and the ability to anticipate risks and develop effective solutions.Safety-focused mindset with crowd safety knowledge and experience considered an added advantage.Proficient in MS Office (Word, Excel, PowerPoint) and familiar with venue/event management software, scheduling tools, and logistics technology.Commercially aware, with an understanding of event budgets, cost control, and revenue opportunities.Enthusiastic about live music and entertainment, with a passion for delivering exceptional event experiences.Professional, confident, and calm under pressure, with high integrity, accountability, and commitment to excellence.Willingness to work nights, weekends, and public holidays as required.
ROLE & RESPONSIBILITIES:Preparation of month end pack and reports to regional finance teamPreparation of various reports and analysis as required to provide value add assistance to the businessData entry to accounting systemCollaborate cross-functionally with other departments to support operational activitiesEnter payment details into online banking systems after all approvals are obtained as per SOAEnsure ongoing compliance with global internal control and US SOX regulationsPreparation of concert/tour settlements and be on site for concerts/festival under his responsibilityPlacement of shows related insuranceProject reconciliationPrepare and filing of withholding tax, GST and other tax mattersEnsure the accuracy and timeliness of financial statements in compliance with Singapore Financial Reporting Standards (SFRS) and IFRSAssist in office admin matters on ad hoc basisOther varied accounts duties to support the team
BEHAVIOUR:Proactive team player with initiative and self-motivationFocus on quality and serviceVery focused and adaptable to achieving deadlinesIndependent thinkerAbility to translate a concept into a plan
QUALIFICATIONS:Bachelor’s degree or higher in accounting and CPD/CPA qualification is preferredMinimum of 5 years of experience in an accounting or finance role, including multi-entity experiencePreferably with Regional Exposure ExperiencesBilingual proficiency in English and Mandarin, both verbal and written.Experience with Xero and Oracle is a plus.Detail-oriented, meticulous, and able to perform well under pressure.Strong experience in high-volume transactional processing and data entry Must be able to work later hours or on weekends on show dayCoordinate with stakeholders in person during settlement or accounting processes when on-site support is required.Willing to work on-site at temporary offices or event venues when required.This role will occasionally require flexibility in working hours, including evenings, weekends, and on-site work at event venues or temporary offices.Due to the nature of live event operations, extended hours may be required during peak periods. We welcome candidates who are adaptable and comfortable with these working arrangements.Open to Singapore Citizens and Permanent Residents only.
Duties and ResponsibilitiesEnsure timely and accurate recording of suppliers’ invoices and employees’ claims in the accounting systemMonitor and manage day-to-day financial transactions with a high level of accuracyLiaise with suppliers and internal business units to resolve discrepancies in invoices and supporting documentsFollow up on accruals for expenses incurred where invoices have not yet been receivedPerform daily bank reconciliations and other account reconciliationsProcess staff claims reimbursements and ensure accurate posting in the accounting systemAssist with supplier statement reconciliationsPerform monthly intercompany and creditor reconciliationsPrepare weekly payment batches via online banking platformsSupport month-end and year-end closing activities to ensure timely completionThrive in a fast-paced environment with strong time management and attention to detail
REQUIREMENTSDiploma in Accountancy or at least 3 years of relevant Accounts Payable (AP) experienceStrong knowledge of full-cycle Accounts Payable processes (invoice processing, 3-way matching, payments, reconciliations)Meticulous, organized, and detail-oriented with high accuracy in data entryAble to handle high-volume invoice processing in a fast-paced environmentProactive in identifying process improvements and driving efficiency in AP workflowsProficient in MS Office applications, especially Excel (e.g., VLOOKUP, Pivot Tables) and WordAble to work independently and collaboratively within a teamWilling to work additional or extended hours when requiredOpen to Singapore Citizens and Permanent Residents only.(1-year contract)
JOB SUMMARY: Live Nation is launching a new, purpose-built mid-size live music venue in Singapore with a capacity of 3,000. Designed to host both international touring acts and local artists, as well as ancillary content such as comedy, community and private hire events. The venue will also feature secondary activation spaces and externally facing public café and bar.
The Assistant Event Manager will be responsible for the planning, coordination, and execution of live events at the venue, ensuring seamless delivery to the highest standards of safety, efficiency, and guest experience.
Joining at the mobilisation stage, this role will play a critical role and will be involved in establishing processes, systems, and standards before the venue opens to the public.Reporting to the Head of Operations, this role will lead teams of casual staff and contractors and work closely across all departments to ensure event requirements are aligned and fully prepared, delivering memorable experiences for event hirers, patrons, and fans.
ROLE & RESPONSIBILITIES:
Event Planning & OperationsLiaise with hirers and promoters in planning, coordination, and management of all aspects of events, including documentation for permits with local authorities.Ensure all seat plans and seat configuration guidelines are adhered to, maintaining accuracy in layouts and compliance with venue standards.Develop detailed event and security plans including timelines, budgets, logistics, and manpower staffing needs.Oversee event builds, load-ins, and promoter activities in collaboration with the relevant departments.Act as the primary point of contact for clients, vendors, and operational staff on event day.Capture all event administration in venue management systems, including post-event reporting and analysis.
Front of House & Guest ExperienceEnsure FOH presentation and staffing (ushers, security, cloakroom, medical, cleaning) meet high standards.Coordinate patron ingress and egress for concerts, functions, and conferences.Ensure public information systems (screens, announcements, signage) display accurate event details.Conduct pre-event checks to identify and resolve safety or security issues before public arrival.Supervise casual and contracted FOH staff, ensuring clear communication with venue leads and key personnel.
Safety & ComplianceOverseeing the event control room and all aspects of event security.Update and enforce venue emergency evacuation procedures; ensure FOH staff, contractors, and security are trained.Conduct risk assessments and safety planning in conjunction with the global security and safety team.Ensure compliance with local legislation, Live Nation standards, codes of practice, and venue policies at all times.
Ticketing OperationsWork closely with the appointed ticketing agent and promoters to ensure accurate event builds in ticketing systems.Support the set up of Ticketing Box Office OperationsMonitor ticket sales data to forecast audience attendance and ensure manpower numbers are adequate across FOH, security, medical, and cleaning teams. Provide operational feedback to promoters and the Head of Operations to align staffing with expected crowd size.
Staff Management & TrainingRecruit, train, and manage casual labour and contractors, Conduct training sessions for manpower suppliers, staff, and security to ensure familiarity with event procedures, safety protocols, and customer service standards.Schedule and assign staff to event roles, ensuring adequate coverage and support throughout the event.
Financial & Administrative OversightPrepare and manage event budgets, monitoring expenditures to support efficient event delivery.Collaborate with Finance to streamline documentation, reporting, and financial approvals.
Continuous Improvement & Industry EngagementGather operational metrics, client feedback, audience surveys, and staffing reports after each event.Review outcomes against KPIs, budgets, safety standards, and guest experience benchmarks to identify strengths and gaps.Analyse post-event reports, highlighting successes and challenges, and translate findings into actionable recommendations.Implement strategies based on analysis to enhance efficiency, safety, customer satisfaction, and promoter relations for future events.
REQUIREMENTS :
Bachelor’s degree in Event Management, Hospitality, Business, or a related field (desirable).Proven experience at Senior Event Executive level, with at least 3 years managing end-to-end delivery of mid-to-large scale events in a mid-to-high volume, fast-paced environment.Proven experience in venue or event management, with strong mobilisation and logistics expertise.Demonstrates leaderships skills in management of staff and contractors.Strong understanding of local event regulations and permitting processes.General understanding of the technical requirements of live entertainment events.Understanding of OH&S risk assessment and licensing issues for events.Exceptional interpersonal and communication skills, with the ability to work effectively with diverse stakeholders and a broad range of event promoters and owners.Ability to work to deadlines with strong attention to detail.High initiative and proactive mindset, with the ability to anticipate needs, identify problems early, and develop effective solutions. Proven ability to manage multiple events simultaneously and handle high-pressure situations with tact and diplomacy.Enthusiastic about live music and events. Proficient in MS Office (Word, Excel, PowerPoint) and familiarity with venue digital platforms.Proficiency with venue and event management software, scheduling tools, and logistics technology.Good communication skills in English; Chinese language proficiency beneficialAutocad Skills (Preferred)Ability to work effectively in diverse cultural environments. Able to work weekends, after office hours and public holidays. Ability to get on call for critical incidents during live events.Carry out any other duties that are deemed reasonable and associated with the role.
Live Nation is launching a new, purpose-built mid-size live music venue in Singapore with a capacity of 3,000. Designed to host both international touring acts and local artists, as well as ancillary content such as comedy, community and private hire events. The venue will also feature secondary activation spaces and externally facing public café and bar The ground-floor café and bar, supported by a central kitchen, will be operated by an appointed third-party F&B partner. Open year-round and independent of the live event schedule, these spaces form a core part of the venue’s public-facing offer.
The F&B Manager will lead the pre-opening and ongoing oversight of Live Nation's directly operated food and beverage areas, including concessions, hospitality areas and event-based catering. The role will also work in close partnership with the appointed third-party F&B operator responsible for the venue kitchen, café and bar
Reporting to the General Manager, the role is responsible for driving overall F&B strategy, guest experience standards, commercial performance, and operational consistency across all touchpoints. This includes acting as the venue's primary point of contact for the appointed F&B operator responsible for the venue kitchen, café and bar, ensuring alignment on shared standards, brand expectations, and commercial objectives in a fast-paced live entertainment environment.
ROLE & RESPONSIBILITIES:
Venue Mobilisation & Pre-OpeningLead the mobilisation, setup and launch readiness of Live Nation's directly operated F&B areas, including concessions, premium hospitality spaces and event catering areas. Coordinate with the appointed F&B operator on venue-wide readiness and shared infrastructure across the kitchen, café and bar."Work closely with project teams, architects, consultants and contractors to ensure all F&B areas are fit-for-purpose, operationally efficient and compliant. Oversee procurement, installation and commissioning of all F&B equipment, POS systems, furnishings and operational supplies. Support testing & commissioning, and soft opening events prior to public launch. Ensure all relevant licences, permits and certifications are secured before opening.
Operations ManagementOversee day-to-day F&B operations across event and non-event days, ensuring efficient, safe and commercially successful delivery. Manage event-day execution including staffing deployment, stock readiness, logistics and service delivery. Maintain a close working relationship with the appointed F&B operator running the venue kitchen, café and bar, ensuring alignment with venue standards and guest experience objectives across all F&B touchpoints Develop and maintain SOPs and operational workflows to ensure consistency, efficiency and compliance. Adapt operational plans based on event profiles, attendance levels and audience requirements. Coordinate artist and crew catering logistics in partnership with the appointed F&B operator, ensuring backstage teams and performers receive timely, high-quality meals tailored to dietary and cultural requirements."
Team LeadershipRecruit, train and lead part-time and casual F&B teams. Develop rosters and workforce plans aligned with budgets and event schedules. Manage labour costs and productivity targets. Foster a high-performing, service-led and accountable team culture. Conduct coaching, performance reviews and ongoing team development.
Commercial & Financial ManagementPrepare and manage budgets, forecasts and departmental P&L performance. Drive revenue growth through pricing strategy, spend-per-head initiatives, premium offerings and upselling opportunities. Work collaborative with the venue’s Sponsorship team to activate and manage F&B brand partnershipsWork with the appointed F&B operator and internal teams to shape menu concepts, seasonal promotions and event-led F&B offerings that enhance guest spend and experience across the venue.Manage cost efficiency through labour planning and financial discipline. Identify and develop new revenue opportunities across events, hospitality and non-event trading.
Procurement & Inventory ManagementSource suppliers and manage procurement of food, beverage and operational supplies for Live Nation's directly operated F&B areas, in collaboration with the F&B operator for venue's kitchen. Negotiate contracts and maintain strong vendor relationships. Implement and oversee inventory systems, ordering processes and stock control procedures. Conduct regular audits and drive wastage reduction and cost efficiency initiatives. Ensure continuity of supply and operational readiness across all trading periods.
Guest Experience & Product DevelopmentCollaborate with the appointed F&B operator on menu design and the wider venue food and beverage experience, tailored to live entertainment audiences in SingaporeDevelop premium, VIP and event-specific F&B experiences to enhance guest satisfaction and revenue. Maintain high standards of product quality, presentation and service delivery. Monitor guest feedback and implement improvements to enhance overall experience.
Sustainability Initiatives Implement and champion sustainable F&B practices across sourcing, packaging, waste management and operations. Work with suppliers to prioritise environmentally responsible, ethically sourced and locally relevant products where possible. Drive initiatives to reduce single-use plastics, food waste and overall environmental footprint. Promote recycling, segregation and responsible disposal practices across all F&B outlets. Identify opportunities to integrate sustainability into menu design, procurement and operational workflows.
Compliance, Safety & HygieneEnsure compliance with all Singapore food safety, hygiene, liquor licensing and workplace safety regulations. Maintain all required licences, permits and operational records. Enforce sanitation, food handling and workplace safety standards across all F&B areas. Support emergency preparedness and incident response protocols.
Reporting & Continuous ImprovementTrack and analyse key performance metrics including revenue, labour, wastage, stock variances and guest satisfaction. Provide regular operational and financial reporting to the General Manager. Identify performance trends and recommend improvements to efficiency, service and profitability. Stay informed on industry trends and best practices to drive continuous operational enhancement.
REQUIREMENTS: Track record with at least 5-7 years of experience in F&B management, preferably in mid to large-scale entertainment venues or similar hospitality settings.Bachelor’s degree in hospitality management, Culinary Arts, or a related field.Proficiency in verbal and written skills – EnglishIn-depth knowledge of food and beverage trends, industry best practices, and local health and safety regulations.Experience in negotiating contracts with suppliers, managing vendor relationships, and creating and managing budgets.Proficiency in using point-of-sale systems, inventory management software, and other F&B-related technologies.Demonstrated ability to recruit, train, and manage a diverse event day team.Familiarity with sustainable practices in sourcing, waste management, and eco-friendly initiatives.Effective decision-making skills, especially in high-pressure situations.Ability to convey ideas clearly and concisely to ensure seamless coordination.Strong commitment to providing exceptional customer service and creating memorable experiences for patrons.Strong organizational and multitasking abilities to manage multiple tasks simultaneously and meet deadlines.Collaborative mindset and the ability to work cohesively with cross-functional teams.Willingness to support and contribute to the success of the overall venue.Creativity in menu development, presentation, and F&B service innovations.Openness to adopting new technologies and trends within the industry.Genuine passion for the food and beverage industry and a deep understanding of culinary trends.Dedication to maintaining high-quality standards in food preparation and presentation.
Additional Requirements:Flexibility to work on weekends, after office hours and public holidays.Ability to work effectively in diverse cultural environments. Carry out any other duties that are deemed reasonable and associated with the role.
Live Nation is launching a new, purpose-built mid-size live music venue in Singapore with a capacity of 3,000. Designed to host both international touring acts and local artists, as well as ancillary content such as comedy, community and private hire events. The venue will also feature secondary activation spaces and externally facing public café and bar.
The Technical Production Manager ensures the smooth, efficient, and safe operation of all Back of House activities within the venue. This role oversees technical and operational aspects of event delivery, including venue setup, production services, equipment maintenance, rigging, logistics, crew rostering, and budget management.
It plays a key part in maintaining high standards of venue presentation, coordinating with clients and service providers, and aligning all practices with industry best standards.
Reporting directly to the Head of Operations, the position is especially critical during the mobilisation stage, where it establishes operational frameworks, ensures compliance, and sets the foundation for seamless event delivery.
ROLE & RESPONSIBILITIES:
Mobilisation & PlanningResponsibility for producing CAD plan drawings, seat maps, and venue configuration layouts to support operational readiness and event planning.Maintain high standards of venue presentation during setup and commissioning.Coordinate closely with clients, contractors, and service providers.Establish operational frameworks, compliance trackers, and best‑practice procedures for long‑term efficiency.Collaborate with the Facilities Manager to integrate technical systems, service contracts, and operational workflows.
Operational & Technical OversightLead all Back of House operations, ensuring safe, efficient, and compliant practices.Oversee venue setup, including Front of House layouts, queuing arrangements, and production services.Manage rigging, technical systems, equipment maintenance, storage, logistics, and traffic management.Train event crew support and coordinators with technical experience, fostering cross‑functional skills and technical proficiencySupervise crew rostering, scheduling, and on‑site coordination.Evaluate and adopt new production technologies to enhance efficiency and guest experienceOversee temporary and permanent power distribution (show power, distros, tie-ins)Coordinate with IT on production networks (show VLANs, streaming, comms)Manage comms systems (radios, intercom, show comms)Familiarity with professional lighting control systems such as MA Lighting grandMA, and integration within live event production environments
Facilities & Compliance CollaborationPartner closely with the Facilities Manager to ensure statutory compliance and operational delivery.Align production operations with facilities management service contracts, safety protocols, and regulatory requirements.Support joint audits, inspections, and reporting to authorities.
Event Delivery & Client CoordinationAct as the primary technical liaison for clients, event hirers, and service providers, ensuring clear communication and seamless integration of production requirements.Develop and maintain positive, professional relationships with all venue hirers.Coordinate technical delivery to align with client expectations, contractual obligations, and venue standards.Uphold high standards of venue presentation across all operational areas.Coordinate load-in / show / load-out schedulesAct as venue authority on feasibility of requests
Budget & Resource ManagementManage production budgets, cost tracking, and resource allocation.Optimize crew deployment and vendor integration for efficiency and cost‑effectiveness.Provide regular reporting on expenditure, resource use, and operational efficiency.
Compliance, Safety & GovernanceEnsure all statutory and licensing requirements are discharged, conforming to Health & Safety procedures and incorporating new legislation as required.Implement and monitor safety protocols, risk assessments, and compliance documentation.Ensure appropriate LNE governance processes are implemented, monitored, and embedded into daily operations.Continually review, update, and oversee the asset management program, ensuring equipment and infrastructure are maintained to industry standards and operational readiness.Maintain up‑to‑date knowledge of industry developments and regulatory changes.Develop contingency plans for technical failures, emergencies, or event disruptions to ensure resilience and continuity
REQUIREMENTS:
Minimum of 5 years’ experience in the live events , venue or entertainment industries with proven production technical management expertise.Strong knowledge of rigging, technical systems, equipment maintenance, and venue operations.Strong knowledge of industry standards and safety protocols.Familiarity with Singapore regulatory frameworks and licensing requirementExperience in entertainment equipment and systems including staging, lighting, sound, audio‑visual, rigging, show control, SFX,Demonstrated ability to manage budgets, contracts, and vendor relationships.Good leadership and crew management skills, with experience in rostering and scheduling and recruitment/training of technical personnel.Strong understanding of statutory compliance, safety protocols, and industry best practice.Proficiency in CAD software and venue layout planning, including seat maps and configuration drawings.Relevant Technical certifications in rigging, health & safety, work at height, or production systems.Exceptional communication and client liaison skills.Good communication skills in English; Chinese language proficiency beneficialAbility to work effectively in diverse cultural environments.Able to work weekends, after office hours and public holidays. Ability to get on call for critical incidents during live events.Carry out any other duties that are deemed reasonable and associated with the role.
JOB SUMMARY:
Live Nation is launching a new, purpose-built mid-size live music venue in Singapore with a capacity of 3,000. Designed to host both international touring acts and local artists, as well as ancillary content such as comedy, community and private hire events. The venue will also feature secondary activation spaces and externally facing public café and bar.
The Event Manager will be responsible for the planning, coordination, and execution of live events at the venue, ensuring seamless delivery to the highest standards of safety, efficiency, and guest experience.
Joining at the mobilisation stage, this role will play a critical role and will be involved in establishing processes, systems, and standards before the venue opens to the public.Reporting to the Head of Operations, this role will lead teams of casual staff and contractors and work closely across all departments to ensure event requirements are aligned and fully prepared, delivering memorable experiences for event hirers, patrons, and fans.
ROLE & RESPONSIBILITIES:
Event Planning & OperationsLiaise with hirers and promoters in planning, coordination, and management of all aspects of events, including documentation for permits with local authorities.Ensure all seat plans and seat configuration guidelines are adhered to, maintaining accuracy in layouts and compliance with venue standards.Develop detailed event and security plans including timelines, budgets, logistics, and manpower staffing needs.Oversee event builds, load-ins, and promoter activities in collaboration with the relevant departments.Act as the primary point of contact for clients, vendors, and operational staff on event day.Capture all event administration in venue management systems, including post-event reporting and analysis.
Front of House & Guest ExperienceEnsure FOH presentation and staffing (ushers, security, cloakroom, medical, cleaning) meet high standards.Coordinate patron ingress and egress for concerts, functions, and conferences.Ensure public information systems (screens, announcements, signage) display accurate event details.Conduct pre-event checks to identify and resolve safety or security issues before public arrival.Supervise casual and contracted FOH staff, ensuring clear communication with venue leads and key personnel.
Safety & ComplianceOverseeing the event control room and all aspects of event security.Update and enforce venue emergency evacuation procedures; ensure FOH staff, contractors, and security are trained.Conduct risk assessments and safety planning in conjunction with the global security and safety team.Ensure compliance with local legislation, Live Nation standards, codes of practice, and venue policies at all times.
Ticketing OperationsWork closely with the appointed ticketing agent and promoters to ensure accurate event builds in ticketing systems.Support the set up of Ticketing Box Office OperationsMonitor ticket sales data to forecast audience attendance and ensure manpower numbers are adequate across FOH, security, medical, and cleaning teams. Provide operational feedback to promoters and the Head of Operations to align staffing with expected crowd size.
Staff Management & TrainingRecruit, train, and manage casual labour and contractors,Conduct training sessions for manpower suppliers, staff, and security to ensure familiarity with event procedures, safety protocols, and customer service standards.Schedule and assign staff to event roles, ensuring adequate coverage and support throughout the event.
Financial & Administrative OversightPrepare and manage event budgets, monitoring expenditures to support efficient event delivery.Collaborate with Finance to streamline documentation, reporting, and financial approvals.
Continuous Improvement & Industry EngagementGather operational metrics, client feedback, audience surveys, and staffing reports after each event.Review outcomes against KPIs, budgets, safety standards, and guest experience benchmarks to identify strengths and gaps.Analyse post-event reports, highlighting successes and challenges, and translate findings into actionable recommendations.Implement strategies based on analysis to enhance efficiency, safety, customer satisfaction, and promoter relations for future events.
REQUIREMENTS :
Bachelor’s degree in Event Management, Hospitality, Business, or a related field (desirable).Proven experience at Assistant/Event Manager level, with at least 5 years leading end-to-end delivery of mid-to-large scale events in a mid-to-high volume, fast-paced environment.Proven experience in venue or event management, with strong mobilisation and logistics expertise.Demonstrates leaderships skills in management of staff and contractors.Strong understanding of local event regulations and permitting processes.General understanding of the technical requirements of live entertainment events.Understanding of OH&S risk assessment and licensing issues for events.Exceptional interpersonal and communication skills, with the ability to work effectively with diverse stakeholders and a broad range of event promoters and owners.Ability to work to deadlines with strong attention to detail.High initiative and proactive mindset, with the ability to anticipate needs, identify problems early, and develop effective solutions. Proven ability to manage multiple events simultaneously and handle high-pressure situations with tact and diplomacy.Enthusiastic about live music and events.Proficient in MS Office (Word, Excel, PowerPoint) and familiarity with venue digital platforms.Proficiency with venue and event management software, scheduling tools, and logistics technology.Good communication skills in English; Chinese language proficiency beneficialAutocad Skills (Preferred)Ability to work effectively in diverse cultural environments.Able to work weekends, after office hours and public holidays. Ability to get on call for critical incidents during live events.Carry out any other duties that are deemed reasonable and associated with the role.
ROLE & RESPONSIBILITIES:Preparation of month end pack and reports to regional finance teamPreparation of various reports and analysis as required to provide value add assistance to the businessData entry to accounting systemCollaborate cross-functionally with other departments to support operational activitiesEnter payment details into online banking systems after all approvals are obtained as per SOAEnsure ongoing compliance with global internal control and US SOX regulationsPreparation of concert/tour settlements and be on site for concerts/festival under his responsibilityPlacement of shows related insuranceProject reconciliationPrepare and filing of withholding tax, GST and other tax mattersEnsure the accuracy and timeliness of financial statements in compliance with Singapore Financial Reporting Standards (SFRS) and IFRSAssist in office admin matters on ad hoc basisOther varied accounts duties to support the team
BEHAVIOUR:Proactive team player with initiative and self-motivationFocus on quality and serviceVery focused and adaptable to achieving deadlinesIndependent thinkerAbility to translate a concept into a plan
QUALIFICATIONS:Bachelor’s degree or higher in accounting and CPD/CPA qualification is preferredMinimum of 5 years of experience in an accounting or finance role, including multi-entity experiencePreferably with Regional Exposure ExperiencesBilingual proficiency in English and Mandarin, both verbal and written.Experience with Xero and Oracle is a plus.Detail-oriented, meticulous, and able to perform well under pressure.Must be able to work later hours or on weekends on show dayCoordinate with stakeholders in person during settlement or accounting processes when on-site support is required.Willing to work on-site at temporary offices or event venues when required.This role will occasionally require flexibility in working hours, including evenings, weekends, and on-site work at event venues or temporary offices.Due to the nature of live event operations, extended hours may be required during peak periods. We welcome candidates who are adaptable and comfortable with these working arrangements.Open to Singapore Citizens and Permanent Residents only.
The Facilities Manager is responsible for the effective and efficient operation of all venue facilities, building systems, and event infrastructure, ensuring they are safe, reliable, and fully operational to support events, tenants, and visitors.
Key responsibilities include overseeing engineering and maintenance, coordinating venue logistics, managing third‑party contractors and service providers, and maintaining high standards of venue presentation. The role also ensures compliance with regulatory requirements and manages budgets to align operational excellence with world‑class venue performance and customer satisfaction.
Reporting directly to the Head of Operations, this position will commence during the mobilisation stage, establishing systems, processes, and contractor relationships to prepare the venue for successful launch and ongoing operations.
ROLE & RESPONSIBILITIES:
Mobilisation StageEstablish venue systems, processes, and SOPs for facilities operations prior to opening.Onboard and align third‑party contractors and service providers to ensure readiness for launch.Coordinate statutory inspections and certifications required under Singapore regulations (SCDF fire safety codes, BCA building standards, WSH compliance, Sustainability Protocols).Support fit‑out, commissioning, and testing of building systems (HVAC, electrical, fire, plumbing, rigging, lighting, sound).Witness and manage the handover process, including:Testing and commissioning reportsAs‑built drawingsO&M manualsEquipment listsWarranty and guarantee documentationSpare parts inventoryTraining for operations staff and contractorsRequest and review consultant reports on roof and floor load, acoustics, life safety systems, and means of egress.Ensure statutory certifications are obtained (elevators, building occupancy certificate, fire safety approvals).Develop preventive and corrective maintenance schedules and ensure records are in place from day one.Collaborate with the Head of Operations and General Manager to align mobilisation timelines with venue availability and stakeholder requirements.Prepare venue presentation standards for BOH and FOH areas to ensure the venue opens in a safe, organised, and customer‑ready condition.Ensure all mobilisation works are quoted, costed, approved, and compliant with WSH requirements before commencement.
Facilities & Building OperationsOversee daily operation and maintenance of venue building systems, including HVAC, electrical, backup power, fire and life safety, lighting, sound, rigging, plumbing, drainage, and water treatment.Ensure venue readiness for all events hosted in the venueConduct pre‑event technical readiness checks and post‑event inspections.Manage preventive and corrective maintenance works across all aspects of the venue.
Event & Production SupportWork closely with the Production and Events Team to ensure efficient and safe event delivery.Ensure venue staff, casual operations staff, and service providers deliver obligations in line with SOPs.Provide technical guidance on power load, rigging load, floor load, and venue limitations.Ensure temporary installations comply with safety, engineering, and regulatory standards.Respond to and resolve technical issues during live events.
Vendor & Contractor ManagementManage service contracts (e.g., M&E maintenance, cleaning, pest control, sanitary services, HVAC, fire safety, waste management).Evaluate contractor performance against KPIs and service standards.Lead tendering, negotiation, and contract administration to ensure value and accountability.Ensure compliance of all contractors entering the site with WSH requirements, maintaining attendance and service logs.
Budget & Financial ManagementPrepare and manage annual facility OPEX and CAPEX budgets.Control maintenance and operational costs while ensuring service quality.Review technical proposals and approve procurement related to facility works.Coordinate and facilitate approved major works and CAPEX programs, aligning timelines with venue availability and consulting with stakeholders and authorities.
Compliance & ReportingCoordinate statutory inspections and maintain records for emergency and exit signs, lighting, egress paths, fire systems, and annual building inspections.Prepare technical reports, KPI dashboards, and management presentations.Support audits, inspections, and certifications (e.g., safety, sustainability, compliance).Coordinate annual certification and testing of rigging and flying systems.
Venue PresentationEnsure all BOH and FOH areas are consistently organised, safe, and well presented.Carry out any other duties reasonably associated with the role to support venue operations.
REQUIREMENTS:Minimum 8 years experiences in facility or engineering management. (with at least 2-3 years in supervisory role)Experience in mobilisation/commissioning will be advantageousPrior experience in live entertainment venues, theatres, or large public facilities is strongly preferred. Have strong knowledge of mid-large-scale building systems and possessing event venue infrastructure knowledge would be highly beneficialHave the good understanding of power distribution, rigging loads, and temporary event installation requirements.Is self-motivated, adaptable and generally have a positive mindset to problem-solving.Have experiences with facility management software.Good leadership and people management skills.Excellent budgeting, contract negotiation, and vendor management.Project management and Risk management.Strong problem-solving and decision-making skills.Combination of office and on-site venue operations.Ability to work effectively in diverse cultural environments. Able to work weekends, after office hours and public holidays. Ability to get on call for critical incidents during live events.Carry out any other duties that are deemed reasonable and associated with the role.
