Salary Package: $2,300 - $2,500Benefits:💼 13th Month Bonus (AWS)📈 Annual Salary Increments🏆 Monthly Incentives💖 Comprehensive Hospitalization and Medical Insurance🚀Growth Opportunites, Training Programs and Sponsored Courses
Work Shifts:📌 5 Days work per week☘️Flexi off days available✨Shift work💡Islandwide - 30 stores
Responsibilities:Greet and serve customers in a welcoming mannerMaintain records of customer prescription, work orders and paymentsAssists with inventory, including receiving and stocking merchandiseSupport store operational duties
Requirements:Min 1 year of experience
Lenskart is building Asia’s leading omni-channel eyewear platform, with a rapidly expanding footprint across Southeast Asia. As the business scales, operational rigor across HR—especially payroll accuracy, statutory compliance, and governance—becomes mission-critical. Singapore serves as a key regional hub, and this role will anchor HR operations excellence across both Singapore and Thailand.
Role OverviewWe are looking for a detail-oriented and execution-focused HR Operations Specialist to lead end-to-end HR operations across Singapore and Thailand.
This role is ideal for someone who thrives in high-accountability environments—owning payroll, compliance, and employee lifecycle processes with precision—while continuously improving systems and workflows. You will act as the subject matter expert for HR operations across both markets, ensuring strong governance, compliance, and operational discipline.
Key Responsibilities:
1. HR Operations & Employee LifecycleManage the full employee lifecycle across Singapore and Thailand: onboarding, contracts, confirmations, transfers, and exitsEnsure high data integrity within HRIS systems with audit-ready records at all timesDrive standardization and continuous improvement of HR processes across both marketsEnsure timely and compliant documentation aligned with local regulations
2. Compliance & Statutory Governance (Core Focus)Ensure full compliance with employment laws and statutory frameworks in Singapore and ThailandIndependently manage government portals (e.g., MOM, CPF, IRAS for Singapore and relevant Thai authorities)Track regulatory changes and proactively implement updates across policies and processesMaintain audit readiness and strong documentation practices
3. Work Pass & Immigration ManagementManage end-to-end work pass processes (EP, S Pass, Dependant’s Pass for Singapore; relevant visa/work permits for Thailand)Handle applications, renewals, cancellations, and compliance checksAct as the primary liaison with government authorities to ensure adherence to all regulations
4. Payroll & Benefits (Execution Ownership)Own and execute end-to-end payroll across Singapore and Thailand with high accuracy and timelinessManage statutory submissions, tax filings, social security contributions, and reconciliationsCoordinate with payroll vendors and ensure SLA adherenceOversee benefits administration and ensure compliance across both markets
5. Stakeholder Management & CoordinationPartner closely with business leaders, finance, and regional HR teamsManage external vendors and ensure high-quality deliverySupport audits, reporting, and internal governance requirements
What We’re Looking For4+ years of experience in HR Operations with exposure to multi-country environments (Singapore + Thailand preferred)Strong understanding of payroll, compliance, and statutory requirements in Singapore; familiarity with Thailand is a plusHigh attention to detail with a zero-error mindset, especially in payroll and complianceAbility to operate independently in a fast-paced, high-growth environmentStrong ownership, structured thinking, and process orientation
Why This RoleThis is a high-impact role at the intersection of compliance, operations, and scale. You will play a critical part in building a robust, audit-ready HR operations engine across two key Southeast Asian markets, directly enabling business growth while ensuring precision and control.
About the job
Salary Package: $2,300 - $2,500Benefits:💼 13th Month Bonus (AWS)📈 Annual Salary Increments🏆 Monthly Incentives💖 Comprehensive Hospitalization and Medical Insurance🚀Growth Opportunites, Training Programs and Sponsored Courses
Work Shifts:📌 5 Days work per week☘️Flexi off days available✨Shift work💡Islandwide - 30 stores
Responsibilities:Greet and serve customers in a welcoming mannerMaintain records of customer prescription, work orders and paymentsAssists with inventory, including receiving and stocking merchandiseSupport store operational duties
Requirements:Min 1 year of experience
Get Joining Bonus Up to $8,000 !!Benefits:🌴 Professional Allowance💼 13th Month Bonus (AWS)📈 Annual Salary Increments🎉 Exciting Loyalty and Joining Bonuses🏆 Monthly Incentives💖 Comprehensive Hospitalization and Medical Insurance🚀Growth Opportunites, Training Programs and Sponsored Courses
Work Shifts:5 Days work per weekFlexi off days availableShift workIslandwide - 30 stores
Responsibilities:Performing refraction test and dispensingRecommend specific lenses, lens coating and frames to suit client needsMaintain records of customer prescription, work orders and paymentsSupport store operational duties
Requirements:Required OOB License in SingaporePossess minimum NITEC in Opticianry or related fieldPV Opticians are welcome !!
Mission Brief: Build the People Engine of a High-Growth Retail BusinessLenskart's Southeast Asia business is at an inflection point — scaling rapidly across Singapore, Thailand, and the broader region, with retail expansion at its core. Behind every store, every customer experience, and every growth milestone is one critical lever: talent.This role is the people's architecture behind that scale.
As the HR Business Partner for SEA, you will not just support the business — you will define how it hires, builds, and scales teams across markets. You will sit at the intersection of business, operations, and people, designing the systems that enable rapid expansion without compromising on culture or quality.
This is a builder's role for someone who sees HR as a growth engine, not a support function.
🎯 Core Mandate: What You Will Build & Drive
1. Talent Architecture for Retail Scale Own the end-to-end talent blueprint for SEA — across workforce planning, hiring strategy, and org design. Build systems that ensure we can scale stores, teams, and leadership pipelines ahead of the curve. Move from reactive hiring to a forward-built talent engine across markets.2. Frontline Hiring Engine (FOS) Lead the design and execution of a high-velocity, high-quality frontline hiring engine across Singapore, Thailand, and emerging SEA markets. You will not just fill roles — you will build pipelines, improve conversion, and create repeatable hiring systems that can scale with expansion.3. Culture & Performance Infrastructure Define what "high performance" looks like in our retail ecosystem — and build the frameworks that drive it. From performance management to on-ground engagement, you will ensure culture is not accidental but engineered across every market we operate in.4. HR Operations & Compliance at Scale Own the operational backbone — payroll coordination, compliance, work pass management, and statutory adherence across multiple SEA markets. Build systems that are robust, scalable, and future-ready as regional complexity increases.5. Market Intelligence & Expansion Readiness Bring deep insight into the Singapore, Thailand, and broader SEA talent markets. Anticipate hiring challenges, talent gaps, and capability needs before they become bottlenecks. Your goal: every store launch is talent-ready on day zero — regardless of market.6. Cross-Functional Business Partnering Operate as a true business partner — embedded with retail and country leaders across SEA. Challenge assumptions, bring data into people decisions, and ensure every growth plan is backed by a strong talent strategy.
The Essentials8–12 years of experience in HR, with strong HRBP exposure in retail or consumer-facing environments. Proven experience in the Singapore market, with working knowledge or exposure to Thailand and other SEA geographies. Strong grounding in HR fundamentals — labor laws, compliance, performance, and employee lifecycle. Singapore National.
🧠 The Mindset — This Is What Sets You Apart
Systems Thinker: You don't see hiring, performance, and engagement as separate processes. You build interconnected people systems that scale with the business.Builder's Instinct: You are not here to maintain HR processes — you are here to architect, refine, and scale the people engine for a growing region.On-Ground Operator: You are as comfortable in stores as you are in strategy discussions. You stay close to reality and build from first principles.Talent Athlete: You have a sharp eye for talent and an obsession with quality. You know that great retail businesses are built store by store, hire by hire.Bias for Impact: You move fast, prioritize what matters, and measure yourself by outcomes — store readiness, hiring velocity, retention, and team performance.
Why This Role Changes Your CareerIn the next 2–3 years, you will have built the people operating system for a high-growth Southeast Asia business. You will have directly influenced how Lenskart scales across markets, shaping teams, culture, and leadership pipelines.
This is not an HR role with a regional scope. This is a leadership mandate at the heart of business expansion.
Why Lenskart — Right NowWe are scaling across Southeast Asia at a pace few companies experience — building a strong retail footprint, investing in talent, and creating a differentiated customer experience.The people who join now will define how this business grows.
If you are an HR leader who thinks like a builder, operates like a business owner, and believes talent is the ultimate growth lever — this role is built for you.
