About UsHytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies.With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more.
About the RoleWe are seeking a Global CRM Lead to oversee the entire user operations and user outreach journey, ensuring alignment with the company's commercial and growth goals. The ideal candidate will mentor and lead the team to build and implement an automated outreach system and an effective user reactivation mechanism. This role requires a thorough understanding of user behaviour, operational efficiency, and strategies to enhance user lifetime value and activity through refined operational tactics.
Key ResponsibilitiesStrategy Planning and Implementation: Based on business objectives and user profiles, formulate overall user operations and user outreach strategies, define and implement an automated outreach system for user reactivation, and promote the adoption of strategies within the teamAutomated Outreach System Construction: Lead the design and optimization of automated user outreach processes (such as email, SMS, app push notifications, social media groups, and other channels), partnering technical teams to automate the configuration, execution, and monitoring of outreach strategies to improve outreach efficiency and accuracyUser reactivation mechanism construction: Develop segmented strategies for inactive and churned user groups, design call-back touchpoints, content, and incentive programs, and continuously optimize the user reactivation rate through data iterationTeam Coordination and Management: Mentor and lead team members, clarifying job responsibilities and goals, establishing an efficient collaboration mechanism, conducting skills training and guidance, and improving the overall operational capabilities of the teamData-Driven Optimization: Establish a system to monitor user reach and operational effectiveness (such as reach rate, open rate, conversion rate, recall rate, etc.), regularly analyze data reports and uncover user behavior patterns, and refine and optimize operational strategies and reach plansCross-Departmental Collaboration: Partner marketing, product, and technology teams to synchronize user operation needs, promote the optimization of reach tools, and integrate user data to ensure the smooth implementation of operational strategies
Qualifications & RequirementsExtensive working experience in large-scale user operations and user outreach and/or CRM management, with proven track record building automated outreach systems and implementing user reactivation strategiesProficiency in user lifecycle management logic, including familiarity with automated tools such as their operational rules and best practice optimization methods of various user outreach channels (email, SMS, push notifications, social media, etc.)Strong data analysis capabilities and keen insights into market trends and user needs, with the ability to improve operational effectiveness through data-driven strategy iterationPossesses excellent team management and stakeholder management skills, effectively leading the team to achieve team goals, and promoting cross-departmental communication and collaborationStrong sense of purpose, highly resilient, innovative, and a natural curiosity to stay up-to-date with the latest in user operations and user outreach and/or CRM management space
About Hytech:Hytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We partner with top trading platforms and cryptocurrency exchanges, providing consulting, risk analytics, and technology solutions that power institutional trading desks across the globe.
With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more
Job ResponsibilitiesTrading Product Strategy Development: Responsible for market positioning, competitive analysis, and regional demand insights to locate the trading product strategy, including FX, Commodities, Equities, Fixed income, Funds and Cryptocurrency. Propose differentiated and actionable product strategies and execute the strategy to support brand promotion and business growth.Product lifecycle management: Conduct product competitive research, product design and collaborate with different teams to launch the product. Regular monitoring of products and maintaining a dynamic product adjustment considering the product competitiveness and risk management.Cross-functional Execution: Develop product roadmaps, coordinate with relevant teams, and drive product delivery and launches to ensure smooth implementation.Data-driven Product Iteration: Diagnose issues through data analysis, propose optimization plans, and drive continuous product iteration to enhance performance.Product Education & Internal Enablement: Establish unified product knowledge library, product user manuals, and communication guidelines to support sales and marketing efforts, while incorporating customer feedback into product decisions.Establish and maintain detailed Standard Operating Procedures(SOPs) and supplementary workflows, including step-by-step guidelines.
Requirements3+ years of experience in financial products, e.g. FX, Commodities, Equities, Fixed income, Funds and Cryptocurrency.Problem solving skill and proven ability to independently manage the full product lifecycle management process (from requirement gathering to rule design and final launch).Fast learner with strong ability to articulate product logic clearly and align effectively with both different teams to ensure execution.
About the companyHytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies.
With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more.
Overview This role will be working across systematic trading analytics, risk modelling, and tactical decision support. Dynamic, multi-asset trading desk (crypto, FX, indices & derivatives). This is a hands-on role at the intersection of trading, quantitative research, and data engineering — perfect for someone who loves turning data into real trading impact. You will work closely with both risk and trading & dealing teams, building analytics, back testing frameworks, and systematic signals to support dealer P&L, optimize hedging/market-making, and enhance flow classification
Key ResponsibilitiesDesign and run backtests on trading, hedging, and risk strategies, evaluating P&L impact, risk limits, and capital usage.Build and validate models for client classification, flow toxicity, and market-making signals (both rule-based and machine learning).Develop dashboards and tactical decision tools for traders and risk managers, including position monitoring and “what-if” analysis tools.Work across crypto, FX, indices, and derivatives to analyze spot, derivative, and structured product flows.Partner closely with traders, dealers, risk, and data teams to translate market needs into quantitative frameworks and actionable analytics.
Requirements Prior experience in systematic or algorithmic trading, market-making, or desk quant roles.Crypto exposure is a plus (not mandatory). FX, futures, or equities backgrounds welcome.Strong Python programming (plus SQL; Spark or similar a plus).Proficient in backtesting, time-series/statistics, and risk/P&L analytics.Built tools or dashboards for traders/dealers.Familiar with flow analysis, market-making, or trade surveillance.
Why Join UsExposure to multi-asset trading and risk across both crypto and traditional markets.Quant work that directly impacts P&L and trading outcomes.Small, agile team with room to innovate and own core quant infrastructure.Opportunities to learn new markets and technologies while growing your quant career.
About Us:Hytech is a global management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We empower our clients with comprehensive consulting solutions and robust middle- and back-office support, enabling streamlined operations and forward-thinking strategies.
With a team of over 2,000 professionals, Hytech serves a diverse portfolio of clients, including the world’s second-largest CFD trading platform and several leading cryptocurrency exchanges. Our global presence spans across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, and more.
Job DescriptionDevelop a deep understanding of business strategy, priorities, and challenges; proactively assess organizational health, identify gaps across structure, talent, and culture, and provide actionable, high-impact recommendations to business leaders.Partner with business units on organizational design and optimization to enhance effectiveness, scalability, and alignment with strategic objectives.Lead workforce planning and talent management initiatives, including key role reviews, succession planning, pipeline building, and high-potential talent development.Act as a strategic bridge between business teams and HR Centers of Excellence, ensuring effective rollout and adoption of HR policies, programs, and systems.Guide leaders in setting clear and ambitious goals, drive effective performance management cycles, and design or refine incentive mechanisms aligned with business priorities to enhance performance and engagement.Champion employee experience by proactively identifying and resolving issues, fostering a positive and high-trust employee relations environment.Leverage data and analytics to provide insights and reporting that support informed decision-making and continuous organizational improvement.
QualificationsMinimum of 5 years of HR experience, including at least 3 years in an HR Business Partner role. Experience supporting commercial teams or within the financial services industry is a strong plus.Strong business acumen and analytical mindset, with the ability to quickly grasp complex business models and translate challenges into practical, high-impact HR solutions.Self-motivated and proactive, with a demonstrated ability to identify issues, define solutions, and drive execution independently.Excellent communication, stakeholder management, and influencing skills; able to build credibility with leaders at all levels, navigate diverse management styles, and facilitate candid, outcome-oriented discussions.High level of ownership, resilience, and adaptability, with the ability to perform effectively in a fast-paced, dynamic, and evolving environment.
We are seeking an experienced Head of Detection to lead the design and evolution of our real-time intelligence and defense systems across a complex, high-volume digital ecosystem.
This is a mission-critical leadership role focused on building systems that can detect risks, anomalies, and hidden signals in real time, enabling the business to respond rapidly and intelligently across products, platforms, data environments, and operational workflows.
The ideal candidate combines strong systems thinking, deep technical expertise in streaming data and AI/ML, and the ability to translate fragmented signals into actionable intelligence at scale.
What You’ll DoDesign and build unified detection and intelligence systems across multiple data domains and event sourcesDevelop and scale real-time signal processing pipelines using modern streaming technologies (e.g. Kafka, Flink, Spark Streaming)Leverage AI/ML and anomaly detection models in production to identify emerging risks and abnormal patternsBuild frameworks that can extract high-value signals from noisy, fragmented, and high-volume data environmentsEstablish continuous feedback, learning, and model optimization loops to improve detection accuracy over timePartner cross-functionally with engineering, data, product, risk, operations, and business teams to ensure full system coverageDefine detection strategy, system architecture, and operational response mechanisms for mission-critical environmentsLead and mentor a high-performing team spanning detection engineering, data intelligence, and applied AI
What We’re Looking For8–15+ years of experience in real-time systems, data platforms, AI/ML systems, fraud intelligence, cybersecurity detection, or anomaly detection environmentsProven experience building production-grade real-time data pipelines and event-driven architecturesStrong hands-on expertise with Kafka, Flink, Spark Streaming, or similar distributed streaming frameworksDeep understanding of signal engineering, anomaly detection, graph intelligence, or event correlation systemsApplied AI/ML experience with models deployed into live production environmentsStrong systems thinking with the ability to connect cross-domain weak signals into actionable intelligenceComfortable operating in complex, high-noise, fast-moving environmentsExcellent leadership and cross-functional stakeholder management capabilityFluency in English and Mandarin Chinese for cross-regional collaboration
About UsHytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We partner with top trading platforms and cryptocurrency exchanges, providing consulting, risk analytics, and technology solutions that power institutional trading desks across the globe.
With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more.
Role SummaryWe are seeking a Project Manager / PMO Lead with a strong product mindset to drive deliveryand value alignment for a risk management platform. This role combines structured projectexecution with product ownership, ensuring solutions are delivered on time and aligned withbusiness impact.
Key ResponsibilitiesLead end-to-end project delivery (scope, timeline, resources)Establish and maintain PMO governance (OKRs, KPIs, RAID, reporting)Align business, risk, and engineering stakeholders on prioritiesTranslate business needs into clear delivery plans and backlogDrive prioritisation based on impact, risk, and valueManage risks, dependencies, and issue resolutionImprove delivery processes and promote outcome-driven execution
RequirementsMin 8+ years in project management / PMO / product deliveryExperience in large-scale engineering or fintech systems preferredSolid understanding of Agile / Scrum / Kanban methodologiesFamiliarity with tools (Jira, Confluence) and cloud environments (AWS, Kubernetes is a plus)Experience working in environments requiring both PMO governance and product ownershipExposure to risk management systems (pricing, exposure, monitoring) & trading platforms (e.g. MT4/MT5) or execution systems
About UsHytech is a leading management consulting firm headquartered in Australia and Singapore, specializing in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies.With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, and more.
About the RoleWe are looking for a Channel Partnerships Lead to drive user acquisition and brand growth through global influencer and channel partnerships.This role sits at the intersection of performance marketing, influencer (KOL/KOC) strategy, and data-driven growth, requiring someone who can identify high-potential partners, scale overseas channels, and continuously optimize conversion performance. You will play a key role in expanding our global presence in the finance and investment space by leveraging social platforms and strategic partnerships to drive high-quality user growth.
Key ResponsibilitiesKOL & Channel Expansion: Identify and recruit high-potential KOLs and KOCs across global platforms (e.g., TikTok, Instagram, Facebook) within the finance, investing, and trading space. Develop partnership strategies to drive targeted user acquisition and conversions.Influencer Campaign Management: Design and execute collaboration frameworks with influencers, providing guidance and incentives to co-create high-quality content that aligns with growth objectives.Growth Strategy & Experimentation: Design and optimize A/B testing frameworks, leveraging data insights to continuously iterate on growth strategies and improve campaign performance.User Insight & Lifecycle Optimization: Analyze target user behavior and needs, refining content, acquisition, and retention strategies to improve engagement, brand affinity, and lifetime value.Channel Partnerships & Relationship Management: Establish and manage relationships with overseas partners and distribution channels, driving traffic acquisition while maintaining long-term, scalable collaborations.Performance Tracking & Analytics: Monitor key growth metrics (e.g., conversion rates, retention, engagement), analyze traffic sources and user behavior, and translate insights into actionable optimization strategies.Market Intelligence: Stay up to date on global market trends, competitor activity, and industry developments to inform overseas growth and marketing decisions.
What We're Looking ForExperience & Background: Bachelor’s degree or above, with experience in internet, finance, securities, or fintech industries. Experience in overseas markets or global growth is highly preferred.Platform Expertise: Strong understanding of global social platforms such as TikTok, Instagram, and Facebook, including trends, content formats, and growth mechanics.Growth & Data Capability: Solid experience with growth strategies and tools, including A/B testing, attribution analysis, and user segmentation. Strong analytical mindset with the ability to drive decisions through data.Influencer & Partnership Skills: Proven ability to identify, engage, and manage KOL/influencer relationships, with strong negotiation and partnership development skills.Communication Skills: Excellent communication and coordination skills, with the ability to collaborate effectively with diverse, global partners. Fluent in English for business communication with overseas stakeholders.Creative & Strategic Thinking: Innovative mindset with strong market insight and the ability to design impactful campaigns and solve complex growth challenges.Work Style: Adaptable and proactive, able to thrive in a fast-paced environment and respond effectively to changing market dynamics.
About UsHytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and stay ahead in a fast-evolving digital landscape. Our client portfolio includes top global trading platforms and leading crypto exchanges.
With more than 2,000 professionals worldwide, Hytech has a strong and growing international presence, with offices across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, Dubai, and beyond.
About the RoleWe are looking for an experienced Global Events Marketing Manager to join our Global Marketing team. In this role, you will be responsible for the overarching strategy and successful delivery of global experiential marketing initiatives, spanning online, offline, and hybrid formats. As a "player-coach," you will drive high-level planning and ROI while directly managing a team to ensure operational excellence across all brand activations and stakeholder relationships.
Key ResponsibilitiesOwn the global events roadmap and budget, ensuring all activities are aligned with broader business and marketing objectives.Lead and mentor a team, overseeing their performance and providing the necessary guidance to achieve team goals.Drive the planning and implementation of flagship events, maintaining a hands-on approach from initial concept through to post-event analysis.Manage the total events P&L, including forecasting, resource allocation, and reporting on the commercial impact of all activations.Primary lead for internal cross-functional collaboration and oversee high-level global vendor relationships and negotiations.Oversee the development of integrated event campaigns across digital, social, and traditional channels to ensure consistent brand messaging and lead generation.
Qualifications & RequirementsBachelor’s degree in Marketing, Communications, Event Management, or related fields.7–10+ years of experience in event marketing, with proven experience managing direct reports.Demonstrated success in leading, planning, and executing large-scale, complex events in online, offline, and hybrid environments.Ability to balance high-level strategic thinking with a hands-on approach to execution.Strong negotiation and communication skills, with the ability to influence at all levels.Working fluency to converse in English and Chinese to manage events and vendors in English- and Chinese-speaking markets.Proficiency with marketing and event technology stacks, including HubSpot, Salesforce, and Cvent.
About HytechHytech is a global management consulting firm headquartered in Australia and Singapore, specializing in digital transformation, trading infrastructure, and operational excellence for fintech, brokerage, and cryptocurrency trading firms. We partner with leading institutional trading platforms worldwide, delivering consulting, risk analytics, and technology solutions that power global trading operations.
With over 2,000 professionals across Asia, Australia, and global financial hubs, Hytech supports some of the fastest-growing trading organizations in the industry.
Job SummaryThe Fund Operations role focuses on managing bank accounts, arranging payments, and overseeing fund management activities, including forecasting and adjustments. It involves preparing financial and data analysis reports, reconciling positions, and resolving discrepancies to ensure accurate payment settlements. Additionally, the role includes handling various ad-hoc tasks as assigned.This position also involves leading a team of executives to ensure smooth shift operations, achievement of operational KPIs, and overall process accuracy.
Job DescriptionsManage bank accounts and coordinate the arrangement of fund-related payments.Oversee fund management activities, including forecasting, monitoring, and adjustments.Prepare financial and operational data analysis reports for management review.Perform reconciliation of positions, investigate discrepancies, and ensure timely and accurate settlement of payments.Undertake any other ad-hoc tasks as assigned.
Job RequirementsDiploma in a related field, 2 years of experience in Fund Operations, Fund Management, Fund Administration, or Finance.Proficient in Microsoft Excel and Word.Ability to commit to rotating shifts is required.Able to perform effectively in a fast-paced environment.Detail-oriented, responsible, and proactive.Strong analytical and multitasking skills, with the ability to solve problems creatively and effectively.Able to work independently while collaborating in an agile, fast-paced team.
About HytechHytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies.With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, Dubai and more.
IntroductionWe are looking for highly skilled NLP & LLM Experts to join our AI team and drive innovation in Agentic AI systems, focusing on reasoning, memory management, tool use, and multi-agent orchestration. This role is ideal for individuals who are passionate about building intelligent systems that go beyond traditional LLM applications — leveraging LangGraph, Model Context Protocol (MCP), Retrieval-Augmented Generation (RAG), and modular AI agents to power dynamic, context-aware applications.You’ll help shape the next generation of intelligent automation across domains such as customer support, internal tooling, and knowledge orchestration.
Key ResponsibilitiesDesign and implement modular AI agents using frameworks such as LangGraph, enabling multi-turn reasoning, tool usage, and context retention.Build agentic workflows with Model Context Protocol (MCP) to manage dynamic memory, context injection, and action coordination.Develop and fine-tune LLMs (e.g., GPT-4, Qwen, LLaMA, Mistral) for downstream tasks such as multi-agent collaboration, structured generation, and reasoning.Integrate Retrieval-Augmented Generation (RAG) architectures with vector databases (e.g., FAISS, Milvus) to support context-aware responses and tool routing.Engineer prompts and multi-step reasoning chains for LLMs in agent-based environments.Deploy and optimize open-source LLMs using vLLM, Triton, or Ollama, ensuring low-latency inference at scale.Translate core NLP capabilities into production-ready agent behaviors, collaborating with engineering and product teams.Stay at the forefront of agentic AI research, contributing to internal frameworks and incorporating cutting-edge ideas from open source and academia.Present project outcomes and model behaviors to both technical and non-technical stakeholders to guide product strategy.
Basic QualificationsBachelor’s, Master’s, or PhD in Computer Science, Artificial Intelligence, or a related field.5+ years of experience in AI or NLP-focused roles, including production deployment of LLM-driven systems.Proficiency in Python and libraries such as Transformers, LangGraph, LangChain, and PyTorch.Strong knowledge of prompt engineering, context management, and multi-agent orchestration.Hands-on experience deploying and scaling LLMs in production environments.Familiarity with retrieval mechanisms, vector search, and memory architectures in agent workflows.
Preferred QualificationsPractical experience with LangGraph, Model Context Protocol (MCP), CrewAI, AutoGen, or other multi-agent frameworks.Contributions to open-source projects or research in LLMs, NLP, or agentic reasoning.Experience with local model hosting, quantization techniques (e.g., GGML, GPTQ), or distributed inference.Proven ability to build internal tools or frameworks that empower non-technical users to orchestrate agents.Background in startup or high-growth environments with a focus on rapid iteration and experimentation.
What We OfferCompetitive salary and equity package.The opportunity to build next-generation Agentic AI infrastructure in a fast-moving and highly autonomous environment.Close collaboration with researchers and engineers working on the frontier of LLM and multi-agent systems.A flat, collaborative, and technically ambitious culture that values ownership, speed, and impact.
