The CompanyHOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks, and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources, and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.
The PositionThe Service Owner Cloud & Compute is responsible for the end-to-end strategy, delivery, performance, and continuous improvement of cloud and compute services across the enterprise. This role ensures the availability, scalability, security, and cost-effectiveness of cloud platforms, data center infrastructure, virtualization, and compute resources that support business operations and transformation. The Service Owner defines the service roadmap, manages vendor relationships, ensures alignment with architectural standards, and drives automation and modernization initiatives.
Internal Relationships:Cross-functional IT Teams, service desk, end users: Collaborate on cloud and compute service design, development, delivery, and operations.External Relationships:Service Providers and Vendors: Collaborate for cloud and compute service delivery and improvement.Industry Associations: Stay informed on cloud and compute service trends and best practices.
Major ResponsibilitiesService Strategy and PlanningDevelop and communicate a clear cloud and compute service strategy, including objectives, scope, and goals.Align the cloud and compute service strategy with the organization's business and IT objectives.Service Design and DevelopmentDefine the cloud and compute service portfolio, including service offerings, service levels, and service catalog items.Collaborate with stakeholders to design and develop cloud and compute services, ensuring they meet user needs and quality standards.Service Delivery and OperationsOversee the day-to-day delivery and operation of cloud and compute services.Monitor cloud and compute service performance, availability, and reliability, taking proactive measures to ensure continuous improvement.Service Ownership and AccountabilityAct as the primary point of contact and accountable owner for cloud and compute services.Define and manage cloud and compute service-related policies, standards, and procedures.Service Governance and ComplianceEnsure that cloud and compute services comply with relevant industry regulations and internal policies.Manage cloud and compute service risks and compliance requirements.Stakeholder EngagementManage relationships with cloud providers (e.g., Microsoft Azure, AWS, GCP) and infrastructure vendors (e.g., VMware, Dell, HPE).Track vendor performance, SLAs, and compliance with service delivery obligations.Support contract negotiation, license optimization, and cost management.Service ImprovementContinuously identify opportunities for cloud and compute service improvement and optimization.Drive cloud and compute service enhancements based on feedback and performance analysis.Incident ManagementOwn the incident resolution for any cloud and compute service issues, providing resolution or allocating it to relevant team members.Financial ManagementManage the budget and financial aspects of cloud and compute services, including cost optimization and resource allocation.
Key Deliverables Quantitative KPIs:Service uptime and availability as per defined SLAsMean time to resolve (MTTR) and incident volumeCloud cost optimization and budget adherenceAutomation coverage of compute-related operationQualitative KPIs:Effectiveness in implementing initiatives to improve the quality of cloud and compute services.
Qualifications Education/Training Qualifications:Bachelor’s degree in a relevant field (e.g., Business, Information Technology).ITIL or relevant service management certification is preferred.Certifications in cloud platforms (Azure, AWS, GCP), virtualization (VMware, Hyper-V), or ITIL are highly desirableExperience:5-8 years of experience in infrastructure or cloud service managementProven experience operating and improving cloud and compute services in large enterprise environmentsStrong understanding of service delivery, SLAs, automation, and hybrid cloud models
The Company
HOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopaedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.
The PositionThe Solution Architect Workplace & Collaboration is responsible for designing and delivering modern, secure, and user-centric workplace and collaboration solutions, with Microsoft 365 and the broader Microsoft ecosystem as the core platform. This role defines architectural standards and designs that enable productivity, seamless communication, and digital employee experiences. The architect ensures alignment between business needs, end-user requirements, and the capabilities, driving adoption and continuous improvement.
Internal Relationships:IT infrastructure and security teamsEnd-user computing and support teamsHR, communications, and business department lead
External Relationships:Microsoft account and service teamsWorkplace technology vendors and integratorsIndustry forums and Microsoft partner ecosystem
Major Responsibilities
Platform and Solution Design and StrategyDevelop and maintain the organization's workplace and collaboration architecture and solution design, ensuring support for current and future business needs.Define platform standards, best practices, and guidelines for workplace and collaboration tools.Collaborate with stakeholders to understand business requirements and translate them into effective workplace and collaboration solutions.Create detailed solution designs, considering architecture principles, scalability, security, and performance.
Technology EvaluationStay updated with emerging workplace and collaboration technologies and industry trends.Evaluate and recommend technologies and tools that enhance workplace and collaboration solution effectiveness.Technical LeadershipProvide technical leadership and guidance to development teams throughout the project lifecycle.Ensure that technical designs align with established architecture standards for workplace and collaboration solutions.
Integration and CompatibilityEnsure that workplace and collaboration solutions integrate seamlessly with existing systems and applications.Verify the compatibility of proposed solutions with hardware, software, and network environments.
Security and ComplianceIncorporate security best practices into workplace and collaboration solution designs.Ensure compliance with data protection and regulatory requirements.
Documentation and CommunicationDocument technical designs, architecture decisions, and implementation guidelines for workplace and collaboration solutions.Communicate solution designs effectively to both technical and non-technical stakeholders.
Quality AssuranceCollaborate with quality assurance teams to define testing strategies and validate workplace and collaboration solution functionality.Troubleshoot and resolve technical issues as they arise during implementation.
Technical Direction and CoordinationHelp define the technical direction for workplace and collaboration solutions and coordinate across product teams to ensure that every team has defined architecture patterns.
Requirements TransformationTransform requirements into specific workplace and collaboration solution architecture design documents.
Architectural GovernanceGovern the technical design against approved architectural standards and make final decisions on any technology changes or exceptions to architectural standards.
Business Alignment and IntegrationUnderstand business processes and requirements, ensuring the workplace and collaboration platform aligns with business goals.Integrate various business functions into a cohesive workplace and collaboration system.
Scalability, Reliability, and AdaptabilityEnsure that the workplace and collaboration platform is scalable, reliable, and adaptable to changing business needs, while maintaining data integrity and security.Work closely with stakeholders across different departments to facilitate smooth system deployment and continuous improvement.
Key Deliverables
Quantitative KPIs:Number of workplace and collaboration solution designs delivered within project timelines.
Qualitative KPIs:Alignment of workplace and collaboration solutions with business objectives.Scalability and capacity of workplace and collaboration solutions to serve future business needs.Effectiveness of technical leadership and guidance.Feedback from cross-functional teams on quality and performance of workplace and collaboration solutions designed.
Qualifications
Education/Training Qualifications:Bachelor's degree in Computer Science or a related field.Relevant certifications in solution architecture.Bachelor’s degree in Information Technology, Computer Science, or related field.Microsoft 365 certifications (MS-100, MS-700, MS-102) highly desirable.TOGAF, ITIL, or Agile certifications preferred.
Experience:5–8 years of experience in solution architecture, with a focus on workplace and collaboration technologies.Proven experience designing and deploying Microsoft 365-based environments.Strong background in user experience, IT service management, and change management within a digital workplace context.
The CompanyHOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks, and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources, and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.
The PositionThe Product Owner for Cloud and Hosting plays a pivotal role in defining and driving the development, implementation, and optimization of cloud and hosting solutions that meet organizational objectives and customer needs. This individual is responsible for setting a strategic vision, prioritizing cloud-based features, managing hosting services, and ensuring effective delivery aligned with business stakeholder value. Acting as the primary interface and single point of contact with senior business leadership, the role ensures seamless integration and optimal performance within digital operations.
Internal Relationships:Senior business leadership, business working teams as needed.Technology development teams and technical specialists.Cross-functional stakeholders.External Relationships:Cloud service providers and hosting solution vendorsTechnology consultants and strategic partners
Major ResponsibilitiesProduct Vision and RoadmapDefine, communicate, and execute a clear and compelling cloud and hosting strategy aligned with business and stakeholder objectives.Identify opportunities in cloud computing, hosting services, and infrastructure as a service (IaaS).Maintain a strategic technology roadmap for cloud and hosting infrastructure.Evaluate and propose emerging cloud technologies and hosting solutions.Articulate the value proposition of cloud and hosting products clearly to internal stakeholders.Requirements Definition and PrioritizationGather, document, and prioritize user requirements and product features focused on cloud and hosting solutions.Engage closely with stakeholders to capture customer needs, market trends, and business priorities.Maintain a prioritized backlog of cloud and hosting features and enhancements.Define and clearly articulate user stories and acceptance criteria for cloud and hosting initiatives.Technology Solution and DeliveryCollaborate with infrastructure, cloud engineering, and vendor teams to ensure technology solutions are effectively designed, developed, and delivered on time and within budget.Provide strategic oversight, guidance, and clarity to teams during implementation.Monitor delivery progress, proactively addressing and mitigating impediments.Stakeholder CommunicationAct as the liaison between senior business stakeholders and technology teams, ensuring alignment and transparency.Regularly update stakeholders on cloud and hosting project statuses, outcomes, and strategic alignment.Foster effective collaboration and stakeholder engagement across departments.Usability and ExperienceEnsure cloud and hosting solutions are intuitive, reliable, and align with business operational needs.Capture feedback, identifying and driving usability and performance improvements.Prioritize cloud features and hosting services enhancements based on experience and business impact.Product Performance and OptimizationDefine, track, and analyse performance metrics and KPIs for cloud and hosting solutions.Utilize data-driven insights to identify continuous improvement opportunities.Champion initiatives aimed at enhancing product performance and operational efficiency.Compliance and Risk ManagementEnsure cloud and hosting solutions adhere strictly to regulatory, compliance, and cybersecurity standards.Identify and proactively mitigate cloud technology-related risks.Collaborate closely with compliance, security, and risk management teams.People ManagementProvide leadership, coaching, and mentoring to cloud and hosting team members.Cultivate a collaborative, innovative, and agile team environment.Facilitate professional development and encourage continuous learning within the team.
Key Deliverables Quantitative KPIs:Timely, budget-conscious, and scope-aligned delivery of cloud and hosting projects.Number of incidents and service disruptions related to cloud and hosting services.Adoption and satisfaction levels for cloud and hosting solutions.Net Promoter Score (NPS) for cloud and hosting products.Qualitative KPIs:Effectiveness and clarity of cloud and hosting strategy and roadmap.Alignment of delivered technology solutions with stakeholder expectations.Improved organizational agility, scalability, and competitive advantage through cloud and hosting services.
QualificationsEducation/Training Qualifications:Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.Relevant cloud certifications (e.g., AWS, Azure, Google Cloud) highly advantageous.Certification in product management or Agile methodologies beneficial.Experience:10-15 years of experience in product ownership specifically related to cloud and hosting.Demonstrated track record delivering cloud-based products and hosting solutions.Familiarity with cloud platforms, hosting environments, and infrastructure management.Proficiency with Agile methodologies and vendor management.
About HOYA
Founded in 1941 in Tokyo, Japan, Hoya is a global med-tech company, and a leading supplier of innovative high-tech and medical products. Hoya is active in the fields of healthcare and information technology providing eyeglasses, medical endoscopes, intraocular lenses, optical lenses as well as key components for semiconductor devices, LCD panels and HDDs. With about 160 offices and subsidiaries worldwide, Hoya currently employs a multinational workforce of about 38,000 people.
Role Purpose
The PMO & Planning Manager leads HOYA’s Group Digital Portfolio Management Office (PMO) governance framework, ensuring disciplined oversight of demand management, portfolio planning, and value realization across all Group-level digital and IT initiatives. This role drives standardized governance, structured prioritization, optimized resource allocation, and effective delivery monitoring to maximize the business value of HOYA’s digital investments. Acting as the central coordination point between Group Digital & Divisions IT teams, the PMO & Planning Manager enables transparency, strategic alignment, and execution excellence across the entire digital portfolio.
Key Responsibilities:
1. Demand ManagementLead the Group-level IT/Digital demand intake process, ensuring consistent evaluation and prioritization across all HOYA business entities.Maintain a transparent Demand Pipeline with clear status, ownership, impact assessment, and decision timelines.Facilitate business–IT alignment workshops to refine scope, requirements, and expected business outcomes for new demand items.Ensure that all incoming requests are assessed for strategic fit, feasibility, resource impact, and value contribution.Coordinate demand decisions with Group Digital leadership and BU/Regional IT stakeholders.
2. Portfolio ManagementOwn the Group Digital portfolio, providing end‑to‑end visibility of project status, risks, dependencies, resources, and financials.Lead annual and quarterly portfolio planning cycles, aligning initiatives with strategic priorities, budgets, and capacity.Maintain an integrated Digital & IT Roadmap spanning infrastructure, cybersecurity, applications, data, cloud, and innovation.Monitor portfolio performance, ensuring timely delivery, effective risk mitigation, and compliance with Group PMO standards.Prepare portfolio insights, dashboards, and recommendations for executive review and Steering Committees.
3. Value ManagementEnsure that every initiative includes a robust business case with defined KPIs, benefits, and value metrics.Lead the value tracking and benefits realization framework across Group Digital initiatives.Conduct value assurance reviews pre‑ and post‑implementation, validating ROI against business case assumptions.Provide insights and recommendations to improve value‑based prioritization and investment decisions.Support continuous improvement in benefits measurement maturity across IT and business functions.
4. PMO Governance & Delivery OversightLead HOYA’s Group Digital PMO governance framework, including standards, methodologies, templates, and reporting practices.Oversee project gating, quality assurance, and compliance with audit, security, and corporate governance requirements.Support project managers with planning, scheduling, risk management, stakeholder engagement, and reporting.Conduct health checks, stage-gate reviews, and delivery assessments across projects.Drive continuous improvement initiatives to enhance delivery predictability, maturity, and performance.
5. Financial & Capacity PlanningManage portfolio financials, including CAPEX/OPEX planning, forecasting, variance analysis, and investment tracking.Partner with Finance to ensure alignment with Group budgeting and mid‑term planning cycles.Lead resource demand/supply planning across Group Digital programs.Support make‑vs‑buy and vendor utilization decisions, ensuring optimal cost and resource deployment.
6. Stakeholder Management & CommunicationFacilitate executive governance forums such as Digital Steering Committees, PMO reviews, and leadership meetings.Develop clear, executive‑level communication materials (dashboards, reports, presentations).Build strong partnerships with Business Unit leaders, Corporate Functions, Regional CIOs, and project sponsors.Ensure alignment between Group Digital strategy and operational delivery across regions and business units.
Internal Relationships: - Project managers and project teams. - Senior management and executives. - Cross-functional departments and teams.
External Relationships: - External consultants or vendors involved in projects.
Required Skills and Competencies:
A. EducationBachelor’s degree in Information Technology, Business, Engineering or related field.MBA or equivalent postgraduate qualification is an advantage.
B. Experience7–12+ years of experience in PMO, portfolio management, IT planning, or digital transformation roles.Experience operating in a global or multinational environment, ideally in manufacturing, healthcare, or regulated industries.Strong expertise in demand, portfolio, and value management frameworks.Proven track record supporting large‑scale, cross‑functional digital or IT programs.
C. Skills & CompetenciesStrong governance, portfolio management, and planning capability.Solid financial management and business case development skills.Ability to engage and influence senior stakeholders across business and IT.High proficiency with PMO tools (Power BI, MS Project, ServiceNow, Jira, Planview, or similar).Excellent communication, facilitation, and analytical skills.Structured, detail‑oriented, and proactive approach to delivery.
D. Certifications (Preferred)PMP, PRINCE2, PgMPAgile certifications (Scrum Master, SAFe, AgilePM)ITIL or COBITPortfolio Management Professional (PfMP) is a plus
E. Leadership & Behavioral AttributesStrong leadership presence with ability to influence without authority.High degree of organizational discipline and governance mindset.Strategic thinker able to connect high-level goals to operational plans.Able to work effectively across cultures, regions, and diverse business models.Resilient, collaborative, and results-driven.
The CompanyHOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.
The PositionThe Cyber Risk and Policy Owner is accountable for establishing and operating the group cyber risk management and governance program. This role defines the security policy and control requirements, maintains a common controls structure that maps to regulatory and audit expectations, and drives a consistent risk and assurance posture across the enterprise. The role partners closely with technology and business owners to ensure security requirements are practical, measurable, and demonstrable through evidence. This position will be based in Singapore and reports to the Group CISO.
Key StakeholdersGroup CIO and security leadershipGroup Digital and technology ownersLegal, privacy, and regulatory teamsInternal audit and external auditorsProcurement and vendor management teams
Major Responsibilities
Cyber Risk ManagementOwn the enterprise cyber risk management approach, including risk identification, assessment, treatment, acceptance, and reporting.Establish risk taxonomy, risk scoring methodology, and risk appetite aligned to leadership expectations.Maintain a group risk register for cyber and track remediation plans, owners, and timelines.Facilitate risk acceptance decisions with clear documentation, rationale, and approvals.Policy, Controls, and GovernanceOwn the security policy lifecycle including authoring, review cadence, approvals, exceptions, and communication.Define control objectives and control requirements and maintain a consistent structure that supports audits and compliance.Drive policy to standard to procedure alignment so requirements translate into actionable implementation expectations.Operate exception and waiver processes with time bounds, compensating controls, and tracking to closure.Assurance, Compliance, and Audit EnablementPlan and run internal control assessments and maturity reviews, including evidence standards and sampling approach.Coordinate external audit readiness activities and act as the primary point for security control evidence coordination.Ensure controls and evidence mapping support key obligations such as J SOX, privacy requirements, and other applicable regulations.Create clear reporting for leadership on control effectiveness, gaps, and remediation progress.Third Party Risk ManagementOwn the third-party security risk program including due diligence, security requirements, onboarding controls, and periodic reassessments.Define minimum security standards for vendors and partners and ensure consistent application across procurement and business units.Support continuous monitoring and risk-based tiering for suppliers.Metrics and Executive ReportingEstablish a set of actionable metrics that connect cyber risk and control maturity to business impact.Produce regular reporting for leadership including trends, hot spots, audit readiness, and key decisions needed.Enable a common language across divisions by standardizing definitions, templates, and reporting formats.
Key Deliverables A single consistent cyber risk management approach adopted across the group.A clear, usable security policy and controls structure with mapped evidence expectations.Improved audit readiness with fewer surprises and faster evidence collection.A measurable reporting cadence that leadership trusts for decision making.A repeatable third-party security risk process embedded into procurement and onboarding.
Qualifications
Required QualificationsBachelor's degree in Cybersecurity, Information Technology, or a related field.Certifications such as CISSP, CISM, CRISC, or ISO 27001 Lead Implementer or Auditor are beneficial.Experience owning enterprise cyber risk management and governance programs in complex environments.Strong background in security policy, control design, and audit evidence practices.Practical knowledge of control frameworks and mappings such as NIST 800 53, ISO 27001, SOC 2, and similar.Proven ability to translate requirements into implementable standards and measurable controls.Strong executive communication skills and comfort presenting risk and trade offs to senior leadership.Ability to work across global stakeholders and drive alignment without direct authority.
Preferred QualificationsExperience supporting publicly listed company controls or assurance expectations, including audit and regulatory coordination.Experience building or operating third-party risk management at scale.Familiarity with security maturity models and control testing approaches.
The Company
HOYA Group: Founded in 1941 in Tokyo, Japan, HOYA Corporation is a global technology and med-tech company and a leading supplier of innovative high-tech and medical products. HOYA’s divisions and business units research and develop products utilized in the healthcare and information technology fields. In the healthcare field, we provide medical device products such as eyeglasses, medical endoscopes, contact and intraocular lenses, orthopedic implants, surgical/therapeutic devices and medical device reprocessing and disinfection solutions. In the information technology field, we provide products such as optical lenses, photomasks and blanks used in the manufacturing process for semiconductor and LCD/OLED devices, text-to-speech, human resources and other software solutions and critical components for the mass memory and cloud storage industries. With over 150 offices and subsidiaries worldwide, HOYA currently employs a multinational workforce of 37,000 people.
The PositionThe Service Owner for Security is responsible for the overall management and ownership of security-related IT services within the organization. This role plays a pivotal role in ensuring that security services meet the needs and expectations of their users, align with business objectives, and deliver value to the organization. The Service Owner defines the security service strategy, manages service design and delivery, and acts as the primary point of contact for all security service-related matters.
Internal Relationships:Cross-functional IT Teams, service desk, end users: Collaborate on security service design, development, delivery, and operations.External Relationships:Service Providers and Vendors: Collaborate for security service delivery and improvement.Industry Associations: Stay informed on security service trends and best practices.
Major Responsibilities
Service Strategy and PlanningDevelop and communicate a clear security service strategy, including objectives, scope, and goals.Align the security service strategy with the organization's business and IT objectives.Service Design and DevelopmentDefine the security service portfolio, including service offerings, service levels, and service catalog items.Collaborate with stakeholders to design and develop security services, ensuring they meet user needs and quality standards.Service Delivery and OperationsOversee the day-to-day delivery and operation of security services.Monitor security service performance, availability, and reliability, taking proactive measures to ensure continuous improvement.Service Ownership and AccountabilityAct as the primary point of contact and accountable owner for security services.Define and manage security service-related policies, standards, and procedures.Service Governance and ComplianceEnsure that security services comply with relevant industry regulations and internal policies.Manage security service risks and compliance requirements.Stakeholder EngagementCollaborate with internal and external stakeholders, including service providers and vendors.Gather and prioritize user feedback and requirements to enhance security services.Service ImprovementContinuously identify opportunities for security service improvement and optimization.Drive security service enhancements based on feedback and performance analysis.Incident ManagementOwn the incident resolution for any security service issues, providing resolution or allocating it to relevant team members.Financial ManagementManage the budget and financial aspects of security services, including cost optimization and resource allocation.
Key Deliverables
Quantitative KPIs:Percentage adherence to security service uptime and availability SLAs.Percentage adherence to SLAs for resolution of security incidents.NPS for security services from end users.Qualitative KPIs:Effectiveness in implementing initiatives to improve the quality of security services.
Qualifications
Education/Training Qualifications:Bachelor’s degree in Cybersecurity, Information Technology, or related fieldCertifications such as CISSP, CISM, CISA, ITIL, or equivalent are highly desirableExperience:5-8 years of experience in IT security or service management roles.Proven track record of successfully managing and owning security services.Strong understanding of service management frameworks and best practices.
