Job DescriptionWe are seeking a results-oriented and proactive Tenant Relations Manager, Office to join our dynamic team in Singapore. The ideal candidate will support tenant engagement and marketing, leasing and tenant retention functions of premium Grade A office buildings. Execute strategic asset management strategies for the commercial portfolio assigned by pro-actively engaging tenants and shareholders’ representatives to establish long-term business relationships, maximizing occupancy and yield of the portfolio. The individual will involve in the budgeting and re forecasting exercises and provide necessary analysis of the portfolio.
Key Responsibilities
Tenant Engagement and Marketing Provides exemplary service to tenants which is the unique value proposition for the Office asset. Management of (a) TROs (rostering, attendance, service delivery); (b) Helpdesk (phone-calls & emails from tenants; and (c) Tenant Portal. Offers a single and convenient one-stop shop for tenants.Onboard and exit tenants i.e. prepare welcome kit, conduct tenant induction, acts as account manager, procures fruits, treats and corporate gifts, carry out tenant satisfaction survey, etcFormulate and submit tenant engagement and marketing strategies bi-annually (January and July). Contribute to good customer satisfaction level y-o-y. Conduct tenants’ surveys and follow up proactively on tenants’ feedback. Work with Facilities Management and Finance team to ensure smooth day-to-day operations of the portfolio and good tenants’ experience – to highlight any opportunities to improve property performance. Monitor and review marketing operations and ensure proper policies and procedures are followed.
Leasing and Tenant Retention Achieve maximum occupancy rate for portfolio Formulate and submit leasing strategies bi-annually (January and July) Increase portfolio income / overall effective rent of the building y-o-y Manage existing tenancies and establish/maintain good landlord-tenant relationships (Schedule yearly meet up with each tenant) Review lease proposals received and put forth recommendations Establish and build networking channels with tenants and agents Ensure above-budget rent and competitive optimal lease terms for renewing tenants are achieved. Engage in negotiations to secure renewal deals and facilitate the proper execution of necessary leasing documents - from managing tenants’ enquiries to completion of lease documentation and ensure compliance with company operating procedures. Lease preparation and administration in accordance with company operating procedures Key in all leasing deals and proposals into lease management system and submit for management’s approval in accordance to company’s policy and procedure Maintain & enhance relationships with tenants while ensuring tenants’ fulfilment of obligations as stated in lease agreement – including timely rental payments, security deposits, correct permitted use, managing tenants’ feedback and complaints, queries on building maintenance, rent payment and lease matters. Ensure the smooth operations and processes of department workflow Proactive in sharing of information within department – including market research data and rental competition etc.Monitor and review leasing & marketing operations and ensure proper policies and procedures are followed
Financial Management Track rental arrears, update credit control report bi-monthly and follow up with tenant on any rental and electricity arrears To evaluate the need for issuance of legal letter for tenants with outstanding arrears and no payment plan in place Assist in preparing annual revenue and expenditure budgets and re-forecasts Review and analyze the cash flow for the building versus budget Others Supervise and lead tenant relations, junior leasing/marketing personnel Other projects/tasks as requested depending on business requirements
Scope:To support the general day to day accounting function, focusing on Vendor management and Payments.
Accountabilities:1. Vendor managementVendor maintenance - to create and update new vendors, verifying vendor details and bank accounts details submitted by PM team.Perform 3-way match (supplier’s invoices, delivery orders and Purchase orders) in JDE and process AP invoices accordingly.Check all suppliers’ invoices and process payments twice a month and ensure proper supporting documents and prior approval are obtained. Copies of the supporting are saved and sent to the Approvers via email for HSBCnet payments.Liaison with PM and leasing teams on all related mattersAttend to vendors queries on payments and resolve payment discrepanciesEnsure compliance with company policies and internal controls
2. Operating Bank accountsReview bank accounts daily and maintain operating bank account to pay all costs and expenses.Prepare monthly bank reconciliations and follow up for any discrepancies.Liaise with banks for banking issues.
3. Other ResponsibilitiesTo provide support for external and internal audit.To provide support/cover for any team member’s absence where needed.To provide support to any adhoc projects as needed.
RequirementsDiploma in Accountancy or equivalent, with minimum 3 years of relevant experience.Able to perform tasks accurately and efficiently and meet deadlines.Excellent analytical and problem-solving skillsAble to work independently with minimum supervision.
Responsibilities
Budgeting, Financial & Asset Performance AnalysisAssist in developing and maintaining financial and asset models to evaluate and report on the performance of both retail and commercial assets, at the property and portfolio level. Support the preparation of performance dashboards and management reports to provide insights and track key operating metrics such as occupancy, rent reversion, WALE, sales performance (for retail) etc. Support the preparation and consolidation of annual budgets, reforecasts, financial projections, and valuation across the portfolios.
Market Research & AnalysisConduct research and compile analysis on retail and commercial market trends, tenant behavior, catchment demographics, and competitive landscapes. Prepare market intelligence reports to support leasing, positioning, and investment decisions.
Asset Management Support Contribute to asset management strategies for both retail and commercial properties, including performance benchmarking, positioning, tenant/trade mix (for retail), and space utilization (for commercial) to improve operational efficiency. Assist in the planning and execution of asset enhancement initiatives tailored to the specific needs of each asset class.
Initiatives & ProjectsAssist in the formulation and implementation of asset-specific or portfolio-wide initiatives, including leasing, marketing, digitalization, sustainability, and operational excellence projects. Provide coordination and analytical support for cross-functional or ad-hoc projects. Identify and propose improvements to internal processes, reporting tools, and workflows to enhance productivity, data accuracy, and stakeholder visibility.
RequirementsBachelor’s degree in Business, Real Estate, Finance, or a related field, with strong quantitative skills, a solid foundation in financial analysis, and proficiency in data analytics to support decision making and performance evaluation. Highly numerate with sharp analytical, research and problem-solving skills and strong attention to detail Proactive and results driven Ability to work within a team environment Self-driven and able to work within tight deadlines Strong interpersonal and communication skills
Key Responsibilities We are seeking an accomplished and commercially minded General Manager, Finance to join a leading private real estate fund with more than S$8 billion in assets under management and a clear ambition to scale significantly over the coming years.
Reporting directly to the Fund CFO, this role offers high visibility with senior leadership and meaningful involvement in strategic and investment-related initiatives. The successful candidate will support the fund’s investment strategy, maintain strong financial discipline, and help drive long-term value creation.
1. Financial Oversight & Leadership Lead and manage the finance team, providing guidance, development, and performance oversight. Work closely with the CFO and investment, portfolio and asset management teams to support strategic initiatives, asset and portfolio performance. Oversee budgeting, forecasting, and financial planning at both fund and asset levels.
2. Fund & Portfolio Finance Oversee fund accounting, NAV reporting, and investor reporting deliverables. Review and analyse asset-level financial performance, including income, expenses, and returns. Monitor cash flow, liquidity, and capital planning, including distributions and funding requirements. Support asset management initiatives through financial evaluation and performance tracking.
3. Reporting, Compliance & Governance Ensure timely and accurate financial reporting in accordance with IFRS and relevant regulatory requirements. Manage relationships with external auditors and tax advisors. Oversee audit processes, tax compliance, and statutory filings. Strengthen internal controls, governance frameworks, and risk management practices.
4. Treasury and Financing Work closely with the Treasury team on cash management, liquidity optimisation, and banking relationships. Monitor covenant compliance and refinancing requirements. Support negotiations with banks on financing terms, facilities, and refinancing activities.
5. Investment Support, Structuring and Due Diligence Partner with the Investment team on new acquisitions, providing financial analysis, underwriting support, and deal evaluation. Support transaction execution, including financial due diligence, review of deal structures, and coordination with external advisors. Work closely with the Tax team and tax advisors on tax structuring for new investments. Evaluate acquisition scenarios, including impact on fund-level returns, financing, and tax outcomes.
6. Stakeholder Management Act as a key finance business partner to internal stakeholders including investment, asset management, and operations teams. Support the CFO in managing investor communications and reporting. Engage with external stakeholders including lenders and service providers.
Qualification and experience Bachelor’s degree in Accounting or related discipline; professional qualification (CPA/CA/ACCA). 20+ years of relevant experience, including in real estate private funds. Experience supporting transactions, including financial due diligence and tax structuring, within a real estate or private equity context. Strong financial acumen with experience in budgeting, forecasting, and financial analysis. Proven leadership and team management capabilities. Excellent communication and stakeholder management skills. High level of integrity, attention to detail, and strong problem-solving ability.
Job DescriptionWe are seeking a detail-oriented and proactive Assistant Manager, Leasing to join our dynamic team in Singapore. The ideal candidate will support the leasing and marketing functions of premium Grade A office buildings. Execute strategic asset management strategies for the commercial portfolio assigned by pro-actively engaging tenants and shareholders’ representatives to establish long-term business relationships, maximizing occupancy and yield of the portfolio. The individual will involve in the budgeting and re-forecasting exercises and provide necessary analysis of the portfolio.
Key Responsibilities
Leasing and MarketingAchieve maximum occupancy rate for portfolioFormulate and submit asset plan and leasing/marketing strategies bi-annually (January and July)Increase portfolio income / overall effective rent of the building y-o-yPro-actively source for new tenantsManage existing tenancies and establish/maintain good landlord-tenant relationships (Schedule yearly meet up with each tenant)Review lease proposals received and put forth recommendationsEstablish and build networking channels with tenants and agentsEnsure above-budget rent and competitive optimal lease terms for new or renewing tenants are achievedEngage in negotiations to secure leasing deals and facilitate the proper execution of necessary leasing documents - from managing leasing enquiries to completion of lease documentation and ensure compliance with company operating procedures.Lease preparation and administration in accordance with company operating proceduresKey in all leasing deals and proposals into lease management system and submit for management’s approval in accordance to company’s policy and procedureMaintain & enhance relationships with tenants while ensuring tenants’ fulfilment of obligations as stated in lease agreement – including timely rental payments, security deposits, correct permitted use, managing tenants’ feedback and complaints, queries on building maintenance, rent payment and lease mattersEnsure the smooth operations and processes of department workflowProactive in sharing of information within department – including market research data and rental competition etc.Work with Facilities Management and Finance team to ensure smooth day-to-day operations of the portfolio and good tenants’ experience – to highlight any opportunities to improve property performanceMonitor and review leasing & marketing operations and ensure proper policies and procedures are followed
Financial ManagementTrack rental arrears, update credit control report bi-monthly and follow up with tenant on any rental and electricity arrearsTo evaluate the need for issuance of legal letter for tenants with outstanding arrears and no payment plan in placeAssist in preparing annual revenue and expenditure budgets and re-forecastsReview and analyze the cash flow for the building versus budget
Data, Innovation and TechnologyTrack technological trends in the real estate and other related spaces and propose solutions to improve efficiency and performance.
OthersSupervise and lead junior leasing/marketing personnelOther projects/tasks as requested depending on business requirements
