foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
The PandaStart Talent Internship is designed to immerse high-potential students in the hyper-growth quick commerce and technology environment of foodpanda Singapore. You will not be fetching coffee—you will be assigned to a core team (Commercial, Operations or People) and entrusted with a high-impact, measurable project over 6 months.
Job Description
Brands Covered: foodora, foodpanda & yemeksepeti
Internship Objective
Design and execute data-driven rider engagement initiatives that improve campaign reach, click-through rates (CTR), and rider satisfaction, while producing reusable assets (dashboards, templates, playbooks) for long-term team impact. This internship focuses on hands-on experimentation and delivery, not ad-hoc support.
Core Project Streams:
Project Stream 1: Rider Engagement Insights & RSAT Dashboards
Goal: Improve visibility into rider satisfaction across markets.
Key Projects:
Run Rider-Satisfaction (RSAT) survey revamp alongside engagement campaigns. Maintain and enhance comms dashboards (reach, CTR, satisfaction scores). Conduct trend analysis across time and markets; highlight anomalies and improvement opportunities.
Deliverables:
Updated RSAT & comms dashboards. Monthly insight summaries with clear takeaways and recommendations.
Project Stream 2: Communications Experiments & Optimisation
Goal: Systematically test and improve rider communications effectiveness.
Key Projects:
Design and execute A/B tests on rider communications (subject lines, copy, timing, channel). Create and test HTML templates for Tweety email communications. Measure impact on reach, CTR, and satisfaction metrics.
Deliverables:
Experiment plans (hypothesis, success metrics, test design). Post-experiment analysis with results and learnings. A set of validated HTML templates for future reuse.
Project Stream 3: Campaign Performance Analysis
Goal: Ensure rider engagement initiatives are measurable and evidence-based.
Key Projects:
Perform data analysis on engagement initiatives to assess performance vs baseline. Translate data findings into clear, actionable insights for regional and local teams. Support experiment read-outs for leadership and stakeholders.
Deliverables:
Campaign performance reports. Experiment summaries with recommended next steps.
Project Stream 4: Engagement Campaigns Playbook
Goal: Capture and scale what works across markets.
Key Projects:
Benchmark rider engagement best practices across foodora, foodpanda, and yemeksepeti. Draft case studies covering objectives, execution, and results. Support measurement frameworks for future campaigns.
Deliverables:
Engagement Campaigns Playbook sections (case studies + metrics). Standardised measurement templates.
Project Stream 5: Campaign Operations & Content Support
Goal: Enable consistent, high-quality rider communications.
Key Projects:
Support localisation of rider communications and newsletters. Assist with content production using AI tools, including light video and photo asset editing. Coordinate campaign timelines and content readiness.
Deliverables:
Localised campaign assets. Published rider newsletters and engagement content.
Project Stream 6: Event Recaps & Knowledge Sharing
Goal: Turn local activations into reusable learning.
Key Projects:
Compile and analyse outputs from cluster activations and rider events. Publish best-practice summaries highlighting what drove engagement.
Deliverables:
Event recap documents. Best-practice summaries for regional sharing.
Qualifications
Success Criteria
The internship will be considered successful if:Engagement dashboards and reports are consistently maintained and used. At least 2–3 communications experiments are executed with documented learnings. Campaign results and case studies are added to the Engagement Playbook. Reusable assets (dashboards, HTML templates, playbook content) are delivered.
Skills & Profile Required
Strong written communication (English; additional EU/Asian languages a plus). Data fluency – Excel/Google Sheets; comfortable with dashboards (e.g., Looker/Tableau). Analytical mindset – able to write SQL queries, interpret trends, and design simple experiments. Organised, detail-oriented, proactive. Interest in the gig economy, brand/communications, or operations.
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
At foodpanda, we believe in fostering a vibrant and supportive work environment. We are seeking a highly motivated and enthusiastic HR Intern to join our team and play a key role in the successful execution of our Recognition and Engagement campaign. This is an exciting opportunity to gain hands-on experience in HR, contribute to a meaningful initiative, and make a tangible impact on our company culture.
Responsibilities:
Campaign Support: Assist in the planning, coordination, and execution of various recognition and engagement initiatives, as outlined in the campaign pillars: "Recognizing good vibes and energy," "Recognizing resilience and persistence," and "Recognize expertise and untapped potential."Logistics & Administration: Handle administrative tasks related to the campaign, including scheduling meetings, preparing presentations, managing budgets for recognition activities, and coordinating events. Communication & Promotion: Support the creation and dissemination of internal communications to promote campaign initiatives, using various channels such as Slack and town halls. Content Development: Assist in developing creative content for recognition activities, such as employee and manager features and spotlighting individuals. Research & Analysis: Conduct research on best practices for employee recognition and engagement, and assist in collecting and analyzing feedback on campaign effectiveness. Project Coordination: Support the coordination of specific initiatives like "growth hacking projects" and assist with the logistics of high potential and executive coaching programs. General HR Support: Provide general administrative support to the Singapore People Team as needed.
Qualifications
Currently pursuing or a recent graduate of a Bachelor's degree in Human Resources, Business Administration, Marketing, Communications, or a related field. Strong interest in employee engagement and recognition. Excellent communication skills, both written and verbal. Proactive, highly organized, and detail-oriented with a strong ability to multitask. Proficient in Google Suite; proficiency in Canva is a plusAbility to work independently and as part of a team. Creative and innovative mindset with a willingness to contribute new ideas.
Additional Information
An opportunity to be part of a dynamic and fast-paced global company. Hands-on experience in launching and managing an impactful internal campaign. Mentorship and guidance from experienced HR professionals. Exposure to various aspects of HR and organizational development. A collaborative and supportive work environment.
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We are looking for an outstanding Account Management Intern to drive growth for our business partners. Reporting to the Head of Marketplace (Shops), ideal candidates should possess quick learning abilities, a high degree of comfort with learning proprietary software systems and a very keen eye for details.
Scope: Support the Strategic Account Management (SAM) team in scaling vendors
Work with the Strategic Account Management team to manage the execution of promotions and campaigns, ensuring all marketing assets and pricing are live, accurate and error-freeMaintain catalogue accuracy and content quality to directly bring about user conversionsFacilitating the onboarding of new outlets and products on the marketplaceConduct data-driven research into category trends and competitor landscapes Partner with internal stakeholders to troubleshoot daily vendor challenges
Qualifications
A keen sense for customer behaviour and how content quality affects purchasing decisions. Exhibits the competencies: Drive for results, action-oriented, problem solving & analytical thinkingJob ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hire. Experience with presentation software (Powerpoint, Prezi etc.) and knowledge of analytics tools (SQL, Excel, Python) would be a plus.
At Delivery Hero, we believe in delivering more than just food—we deliver experiences. Operating in over 70+ countries worldwide, and headquartered in Berlin, we are one of the world’s leading local delivery platforms, listed on the Frankfurt Stock Exchange since 2017.
Job Description
We are hiring a VP, Quick Commerce to lead the vertical’s performance, strategy, and infrastructure across three of our brands (foodora, foodpanda and Yemeksepeti). Reporting directly to the brands’ CEO, you are responsible for the dual mandate of Market Management and Functional Excellence. You will drive the P&L across our primary geographic clusters - EU, Turkey, and APAC - while simultaneously owning the operational blueprints for our Dark Stores and Marketplace (1P and 3P models). This role requires an architect-leader capable of balancing hyper-local operational nuances with the centralized scaling of our core functional units.
Responsibilities:
Market Management (EU, Turkey, APAC)
P&L Oversight: Accountability for the consolidated Quick Commerce P&L, making high-stakes decisions on capital allocation between mature markets (EU), high-growth landscapes (Turkey), and scale-intensive regions (APAC). Strategic Alignment: Act as the primary interface between regional and country leadership and the brands’ CEO, translating regional dynamics into actionable entity-level strategy. Performance Benchmarking: Drive the adoption of operational "gold standards" across borders, ensuring that efficiency gains in one region are systematically scaled to the others.
Functional Leadership (Dark Store & Marketplace)
Ecosystem Synergy: Drive the strategic integration between owned inventory (Dark Stores) and partner networks (Marketplace) to ensure a seamless customer experience and maximum asset utilization. Dark Store Operations (D-Marts): End-to-end ownership of the captive retail strategy. This includes the global real estate footprint, warehouse automation, supply chain optimization, and inventory management to maximize freshness while minimizing waste. Marketplace Strategy: Lead the evolution of the third-party partner ecosystem. Focus on diversifying the merchant mix (Pharmacy, Retail, Electronics) and optimizing the commercial Take Rate through value-added services and retail media integration. Operational Product Stakeholder: Serve as the lead partner for Tech and Product teams to ensure the platform’s features—from picker apps to customer UI—align with the operational realities of the Dark Store and Marketplace models.
Key Performance Indicators (KPIs)
Group GMV & Net Revenue: Delivery of top-line growth targets across all assigned regions. Entity EBITDA: Achievement of profitability milestones and contribution margin targets. Market Share: Percentage growth in key competitive urban markets. Vertical Integration Synergy: Optimization of the hybrid model to increase order density and reduce delivery cost per order. Take Rate Optimization: Realization of targeted commission and advertisement revenue growth. Capex Efficiency: Management of investment spend against projected ROI for new store openings and tech deployments.
Qualifications
Leadership Experience: 15+ years of professional experience, including significant time in executive roles within e-commerce, q-commerce, on-demand delivery, or complex retail/logistics environments. Geographic Fluency: Proven success managing large-scale P&Ls across diverse regulatory and consumer landscapes, specifically within the EU, Turkey, and/or APAC. Strategic Breadth: Demonstrated ability to manage high-velocity retail operations and platform-based marketplace models simultaneously, identifying commercial levers to drive mutual growth. Executive Impact: High-level stakeholder management skills with the ability to influence at the Board level and drive alignment across a decentralized organizational structure. Strategic Partnership Management: Proven track record of orchestrating complex FMCG/CPG supplier ecosystems, leveraging high-stakes negotiation to optimize margins and secure long-term commercial value.
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
About the job
We are looking for a highly driven and motivated regional Head of Public Relations to join our APAC headquarters based in Singapore. The successful candidate will be a key member of our APAC Communications and Public Affairs team, responsible for all PR efforts and strategy across foodpanda in APAC.
What's On The Menu For You
Strategic Leadership:Own and define all PR efforts on corporate, consumer, financial and organisational news, working closely with our 10 diverse markets Develop a clear regional roadmap that aligns local market activity with global & regional brand and corporate narrativesStakeholder & Executive Counsel: Act as a trusted advisory to APAC leadership and senior executives on communications strategy, messaging and executive profilingServe as the key connector between local markets, APAC leadership, and global teamsPartner closely with commercial, policy, legal, and operations leaders to support business priorities through communicationsCrisis & Reputation Management: Provide expert counsel to leadership and local teams on sensitive issues, ensuring effective responses to maintain foodpanda’s positive brand reputationEnsure consistent, timely and effective responses that protect and strengthen foodpanda’s reputationMedia Relations: Leverage strong relationships with international business and technology media to elevate foodpanda’s industry positioningDrive proactive storytelling that positions foodpanda as a leader in delivery, quick-commerce, and tech-enabled platforms Content & Narrative Building: Craft compelling, culturally-relevant narratives that resonate with customers, merchants, riders, and partnersAdapt stories across markets, audiences, and media formats while maintaining a consistent core message Team Development: Build, lead and mentor a high-performing PR & communications teamEstablish best practices, frameworks and a centre of excellence
Qualifications
What You Bring To The Table
12+ years in PR/communications, with a strong corporate and crisis communication expertiseProven ability to influence C-suite executives and senior leadershipPrior track record in multi-market/regional role is a strong plusEstablished network of journalists across major international business and tech mediaA creative storyteller who knows how to strategically leverage news cycles and how to pivot content for different media segmentsFull professional proficiency in English (written and spoken); additional languages are a plus
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
We are looking for a Creative Director with strong hands-on creative leadership and app-first experience to lead creative across foodpanda, foodora, Yemeksepeti in 16+ markets.
This is not a traditional brand-only role. You will sit at the intersection of creative, product, and marketing, ensuring that our brand comes to life consistently across in-app experiences and marketing touchpoints.
You will lead a large regional creative team and drive the next phase of our evolution — building scalable creative systems, improving in-app creative quality, and introducing AI-powered production workflows.
What You’ll Do
Lead Creative Across In-App & Marketing SurfacesOwn the development of high-quality creative assets across:in-app marketing placements (e.g. banners, carousels)campaign and brand communicationEnsure strong, consistent brand expression across all markets and touchpoints Bridge Brand and ProductPartner closely with Product and Design teams to ensure:brand identity is effectively translated into product experiencescreative assets align with product UX and design systems Build Scalable Creative SystemsDevelop templates, frameworks, and governance to:improve consistency across marketsenable faster and more efficient productionStandardize creative execution across regions and teams Drive AI-Powered Creative ProductionIntroduce and scale AI and automation solutions for creative productionFocus on:high-volume asset generation (e.g. performance marketing)workflow automationimproving speed and efficiency at scaleLeverage data signals (e.g. performance metrics) to inform creative optimization Lead and Develop a Regional Creative TeamManage and mentor a multidisciplinary team (~35–40 creatives across regions)Lead team structure, ways of working, and creative standardsFoster strong collaboration across brand, product, and local market teams Deliver Impact Through Creative PerformanceImprove performance of creative outputs across channels, including:in-app engagement (e.g. CTR)performance marketing (e.g. CPA improvements)Ensure creative decisions are connected to business outcomes
Qualifications
Creative Leadership
10+ years of experience in creative roles, including agency background and/or in-house leadershipStrong hands-on understanding of design, visual systems, and asset creationAbility to lead creative work from concept to execution
App / Platform Experience
Experience in mobile-first, product-led environments (e.g. marketplaces, platforms, consumer tech)Exposure to: in-app marketing surfaces / collaboration with product and design team
AI & Creative Systems
Experience implementing or scaling:AI toolsautomation workflowshigh-volume creative production systems Ability to translate creative needs into scalable, tech-enabled solutions
Cross-Functional Collaboration
Proven ability to work closely with:product teamsgrowth / performance marketing teamsStrong understanding of how creative contributes to:user journeysengagement and conversion
Operational & Organizational Strength
Experience managing large, distributed teamsAbility to build structure, processes, and scalable ways of workingExperience working across multiple markets or regions
foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.
Job Description
We are looking for a highly motivated and experienced Senior Legal Counsel, Antitrust & Competition to join our regional legal team. This is a critical role responsible for navigating the increasingly complex competition landscape across APAC, managing a multi-jurisdictional portfolio across 10+ diverse markets, ensuring our business continues to thrive in a robustly competitive environment while adhering to the highest standards of regulatory compliance.
What's On The Menu For You
Strategic Advisory: Oversee and advise on all aspects of competition law arising in the context of foodpanda’s APAC operations, including antitrust investigations and commercial agreements across 10 jurisdictions. Compliance Driver: Support the design, implementation, and continuous improvement of the global competition law compliance program, tailoring global frameworks to meet specific APAC market nuances an adapting global standards into "field-ready" playbooks for local Ops teams in markets with varying degrees of antitrust maturity. Stakeholder Partnership: Advise senior regional and local leadership on strategic initiatives, competition law risks, and regulatory investigations, acting as a trusted business partner who balances global consistency with local commercial agility. Platform-Specific Advisory: Provide high-stakes advice on core business mechanics: merchant parity/exclusivity clauses, loyalty programs, dynamic pricing, and the "gig economy" labor/competition nexus. Regulatory & Investigation Management: Lead on competition law investigations and regulatory engagements, including developing "Dawn Raid" readiness and response protocols across fragmented jurisdictions,ensuring clear visibility and informed decision-making at senior levels. Practical Guidance: Translate evolving APAC regulatory developments into practical, business-oriented guidance, enabling teams to operate confidently while meeting global standards and local requirements. Global Training & Education: Develop and provide high-impact training sessions to a wide range of stakeholders within the group worldwide, fostering a deep understanding of antitrust risks and compliance culture.
Qualifications
5+ years of Post-Qualified Experience (PQE) in competition/antitrust law, preferably gained from a top-tier international law firm or a fast-paced in-house environment, qualification to practise in Singapore or Hong Kong is preferred, and exposure to technology-driven or platform businesses is a strong advantage. Strong understanding of antitrust regimes across APAC (e.g., Singapore, Hong Kong, Malaysia, Philippines, etc.) and a keen awareness of evolving digital economy regulations. Strong understanding of "two-sided markets" and platform economics, including how network effects and data access influence market power definitions. Proven ability to balance rigorous legal risk management with the commercial goals of a high-growth tech business. Exceptional written and verbal communication skills, with the ability to simplify complex legal concepts for non-legal stakeholders and diverse stakeholder groups across different cultural and business contexts. Excellent organizational skills and the ability to manage multiple high-priority projects across different time zones and jurisdictions.
Additional Information
A dynamic and challenging work environment. A company committed to developing you personally and professionally. A great working atmosphere with regular company and team events. A vibrant and international team committed to diversity and inclusion. Responsibility from day one in a fast growing and global company. Other benefits include free food, health and dental insurance, and learning and development opportunities
In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 18 markets in both regions.
Ready to join our team? If you’re excited to grow, collaborate, and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
