Looking to take your digital career to a whole new level? Then this role is for you!
First Page is a certified “GREAT PLACE TO WORK” and is a global digital marketing firm that transforms the way companies do business online. Since 2011 our mission has been to create amazing digital experiences by implementing game-changing digital strategies. As APAC’s highest-rated digital agency, First Page has seen insane growth and won numerous awards over the past 3 years.
The Opportunity: Be the Engine for Client GrowthFirst Page Digital is APAC’s highest-rated digital agency, certified as a “GREAT PLACE TO WORK”. We are currently undertaking a major strategic evolution: shifting from a defensive strategy of minimizing client loss to an offensive strategy of "Net Zero Churn".
We are looking for a Strategic Account Manager who is not just satisfied with retaining clients but is obsessed with growing them. This is not a passive "reporting" role. You will be the commercial owner of your portfolio, responsible for achieving a Net Revenue Retention (NRR) rate of >100%.You will transform our Account Management function from a service centre into a proactive profit centre, acting as a business consultant who connects marketing activities directly to our clients' bottom line.
Key Responsibilities:1. Commercial Ownership & NRR GrowthOwn the Portfolio P&L: You are responsible for the financial health of your client base. Your primary KPI is achieving 100%+ Net Revenue Retention (NRR) by balancing retention (Gross Revenue Retention) with aggressive expansion revenue.Proactive Expansion: Systematically identify upsell and cross-sell opportunities. You will use data signals (e.g., high traffic/low conversion) to pitch solutions like CRO or unexpected growth in one channel to diversify into others (e.g., SEO to Paid Social).Productised Selling: Leverage our service tiers and add-on modules to reduce sales friction and constantly upgrade client engagements.
2. Strategic Consultancy & ROI CommunicationC-Level Business Partnership: Move beyond day-to-day execution updates. You must understand your client’s business model, revenue targets, and competitive landscape.High-Value QBRs: Lead Quarterly Business Reviews that function as strategic workshops, not just past-performance reports. You will set future goals and align our roadmap with the client’s 12-month business objectives.Translate Metrics to Money: You will stop reporting on "clicks" and start reporting on business impact. You must be able to calculate and articulate ROI, Return on Ad Spend (ROAS), and Customer Lifetime Value (CLV) to CFOs and CEOs.
3. Client Health & RetentionEarly Warning System: Monitor leading indicators of churn (e.g., declining engagement, change in stakeholders, etc) and intervene proactively before a cancellation request is made.Account Value Vision: Create and maintain a 12-24 month "Value Vision" roadmap for every key account, ensuring the client always sees the next step in our partnership.
What We Need From You:Experience & Skills3+ Years in Digital Agency or SaaS Customer Success: proven experience managing high-value portfolios. Experience with NRR/Net Retention targets is a massive plus.Consultative Sales DNA: You are comfortable negotiating contracts, discussing budgets, and "asking for the sale" when you know it will help the client succeed.Financial Literacy: You understand how businesses make money. You can calculate margin, ROI, and CAC/LTV ratios and explain them simply.Data-Driven Storytelling: You don't just export PDF reports. You analyze data from GA4, SEMrush, and CRM tools to find the "insight" and the "opportunity" hidden in the numbers.MindsetOffensive, Not Defensive: You don't wait for a client to complain to fix a problem. You actively seek ways to improve their business.Radical Transparency: You believe in sharing real-time performance dashboards and having difficult conversations early to build trust.
Why Join Us? We are redesigning our compensation to reward growth builders.Performance-Based Compensation: Competitive base salary + a significant variable commission structure tied directly to your Portfolio Expansion and NRR targets.Career Trajectory: Be part of the pilot team leading this strategic agency transformation.Standard First Page Benefits:Flexible work arrangements & "Great Place to Work" culture .Guaranteed yearly salary increment .Dental & Medical benefits .ClassPass gym access & wellness sessions .Birthday cakes and celebrationsIn-house company-wide trainingMonthly team building eventsStructured rapid career progression
How to ApplyPlease attach your CV and we'll be in touch for a confidential chat. Let's dogreat things together!
Looking to take your digital career to a whole new level? Then this role is for you!
First Page is a certified “GREAT PLACE TO WORK” and is a global digital marketing firm that transforms the way companies do business online. Since 2011 our mission has been to create amazing digital experiences by implementing game-changing digital strategies. As APAC’s highest-rated digital agency, First Page has seen insane growth and won numerous awards over the past 3 years.
OverviewWe are seeking a highly motivated and results-driven Account Manager, PPC Campaigns to join our team. This pivotal role will be responsible for the end-to-end management of client relationships and the strategic oversight of paid advertising campaigns across diverse client segments, ranging from Small-to-Medium Businesses (SMB) to large Enterprise accounts. The ideal candidate will possess deep expertise in Google Ads and Meta Ads platforms, a strong commercial acumen, and a proven ability to drive long-term client success and growth.
Key Responsibilities1. Client Management & CommunicationServe as the primary point of contact and trusted advisor for a dedicated roster of clients.Conduct regular client meetings (weekly/monthly) to present performance results, strategic recommendations, and industry insights.Proactively identify and communicate opportunities for campaign optimization, budget expansion, and new channel adoption.Develop and maintain long-term client relationships, focusing on retention and maximizing client lifetime value.Ensure effective communication between the client and the internal execution/specialist teams.2. Long-Term Strategy & GrowthLead the development of multi-quarter and annual paid media strategies aligned with clients' overarching business objectives.Provide strategic direction and high-level input on bidding strategies, budget allocation, and channel mix, ensuring alignment with client KPIs (e.g., ROI, CPA, ROAS).Collaborate with internal teams (e.g., Execution Specialists, SEO, Creative, Analytics) to ensure an integrated, holistic digital marketing approach.Stay ahead of industry trends, platform updates, and competitor activities to ensure our strategies remain cutting-edge.Actively participate in business development, including providing input on proposals and strategy for potential new Enterprise clients.3. Reporting & AnalysisOwn all aspects of performance reporting, utilizing analytics tools (e.g., Google Analytics, CRM data) to provide insightful, data-driven analysis.Translate complex campaign data into clear, actionable recommendations for clients.Forecast campaign performance and track progress against key performance indicators (KPIs).
QualificationsMinimum 3-5 years of experience in an Account Management or Strategic PPC role, managing significant budgets. Deep understanding of core campaign principles, architecture, and reporting within Google Ads and Meta Ads platforms.Proven experience managing both SMB and Enterprise client accounts, showcasing an understanding of varying client needs and complexities.Strong analytical skills with the ability to interpret data, identify trends, and translate results into actionable strategies.Exceptional communication, presentation, and relationship-building skills.Proficiency with relevant tools such as Google Analytics, Microsoft Excel/Google Sheets, and data visualization software.
Preferred (But Not Required)Formal certifications in Google Ads and Meta Ads platforms.Experience with other major PPC channels (e.g., LinkedIn Ads, TikTok Ads, Amazon Ads, Programmatic campaigns).Familiarity with marketing automation platforms and CRMs (e.g., Salesforce, HubSpot).
Looking to take your digital sales career to a whole new level and earn serious $$$? Then this role is for you!
First Page is a certified “GREAT PLACE TO WORK” and is a global digital marketing firm that transforms the way companies do business online. Since 2011 our mission has been to create amazing digital experiences by implementing game-changing digital strategies. As APAC’s highest-rated digital agency, First Page has seen insane growth and won numerous awards over the past 3 years.
The Opportunity:Solution selling! We offer a range of services from SEO, SEM, Paid Social (Facebook, Instagram, Linkedin, WeChat) and Content Marketing. Full training provided.
Job Description:As our Digital Sales Strategist you will be responsible for closing new business deals through a mixture of developing cold leads & warm leads (through website inquiries & referrals)
What we need:A true deal maker!An experienced Digital Sales Strategist with SEO & SEM knowledge.A passion for learning and enhancing your existing skills.Speed and able to hit deadlines that you set for yourself.Consultative selling style.Good business acumen and numbers savvy.Great client facing skills.
The Perks:Referral BonusGuaranteed yearly salary incrementStructured & rapid career progressionSponsorship opportunities for professional developmentUnlimited Dental benefitsMedical benefitsClassPass gym access or wellness sessionsAnnual leaves, birthday leave, graduation leave, study leave, marriage leave and othersBirthday cakes and celebrationsWeekly in-house company-wide trainingMonthly and quarterly team building eventsAnnual retreat
About UsWe’re a leading digital marketing agency with a passion for helping brands grow online (through digital marketing initiatives such as SEO, SEM, CRO & Paid Social) — and we are looking for someone just as driven to grow with us. Our team is creative, collaborative, and just a little bit obsessed with delivering kickass results for our clients. If you’re someone who thrives on connection, communication, and creating opportunities, you’ll fit right in here.
What You’ll DoAs our Sales & Outreach Specialist, you’ll be the driving force behind our lead generation efforts. You’ll help us find and connect with potential clients who can benefit from our marketing magic. Expect variety, independence, and plenty of opportunities to make a real impact.
Your day-to-day will include outreach activities such as:Using LinkedIn Sales Navigator to research and engage with potential leadsConducting email outreach and cold calls to start meaningful conversationsOrganising meetings with between interested prospects & sales personnelManaging and nurturing leads in HubSpot CRMCoordinating with the marketing and sales teams to refine messaging and strategy, as well as to ensure smooth lead flow and successful campaign execution.Tracking performance metrics and continuously optimizing outreach effortsRepresenting our agency with enthusiasm, curiosity, and professionalism
Who You AreWe’re looking for someone who’s:Confident, communicative, and proactive — you don’t wait for opportunities, you create themComfortable using LinkedIn and CRM tools (experience with HubSpot is a plus)Interested in digital marketing, sales, or business developmentOrganized, detail-oriented, and motivated to hit goalsExcited to work in a friendly, startup-like culture where ideas matter
Why You’ll Love Working HereA kickass workplace culture — open, fun, and full of energySupportive leadership that values your growthHybrid flexibility — a mix of in-person collaboration and remote freedomA chance to build real relationships with amazing businesses
Ready to grow with us?Send us your resume (and a quick note telling us why you’d be awesome for this role). We can’t wait to meet you!
