Job Title: Revenue Insights and Optimization ManagerWorking Arrangement: HybridOffice Location: Joo Koon
Core ResponsibilitiesSet strategic revenue targets and protocols to track performance against the $50+M goal.Translate complex analytics, including category, supplier, and asset performance, into actionable commercial decisions.Define the logic for the optimization engine to ensure store display assets are allocated based on business outcomes and needs.Facilitate high-level conversations with Suppliers and Category Managers to align on high-value promotional activations.Contribute to the long-term monetization roadmap and identify scalable capabilities for asset inventory.Ensure optimization rules balance rental income versus total store sales velocity to maximize ROI.
Job RequirementsDegree in Business, Economics, Finance, or equivalent.Minimum 8 years in revenue management, financial planning, or strategic analytics within high-volume retail/FMCG.Proficiency in utilizing predictive modeling and statistical analysis to forecast asset occupancy trends and seasonal revenue fluctuations.Expert-level understanding of perishable inventory pricing strategies (treating retail space as a time-sensitive asset) to maximize yield.Proven ability to present complex data insights to Category Managers and Tier-1Suppliers to secure high-value promotional activations.Experience in creating mathematical formulas that balance competing priorities, such as maximizing rental income versus driving store-wide sales velocity.Demonstrated ability to execute a multi-year monetization roadmap, specifically identifying new scalable asset categories (e.g., digital signage) for future inventory.Proficiency in designing automated dashboards that track Real-time Rate Realization and "Discount Erosion" metrics.
Job PurposeFairPrice Group is seeking a senior technology program lead to oversee the delivery of complex digital and retail technology initiatives.
This role is responsible for coordinating delivery across multiple teams including product, engineering, operations and external technology partners. The role ensures that programs are executed in a structured and integrated manner by maintaining delivery plans, managing cross-system dependencies, and resolving delivery issues across teams.
Working closely with leadership and delivery teams, the role provides program visibility on milestones, risks and readiness across design, build, integration, testing and release phases to ensure successful program execution.
Responsibilities
Program delivery plan Maintain an integrated delivery plan across multiple workstreamsTrack milestones across design, build, integration, testing and release phasesEnsure delivery timelines are clearly communicated and aligned across teamsIdentify schedule risks and coordinate mitigation actions
Cross-system dependency management Identify integration dependencies across systems and teamsTrack readiness of upstream and downstream systemsCoordinate sequencing of deliverables across platforms and workstreamsEnsure required integrations are available for testing and release
Delivery coordination across teams Align product, engineering and operations teams on priorities and timelinesFacilitate resolution of cross-team issues and delivery blockersCoordinate delivery activities across multiple teams and initiativesEnsure alignment between product scope and delivery execution
Vendor & partner delivery management Align vendor delivery plans with internal program timelinesTrack vendor delivery progress and milestone commitmentsCoordinate integration work between vendor teams and internal teamsEscalate vendor delivery risks when necessary
Testing & release readiness Coordinate readiness for integration testing and system testing cyclesEnsure required environments and integrations are available for testingTrack resolution of critical issues during testing phasesCoordinate release readiness across delivery teams
Program reporting & governance Maintain program dashboards tracking delivery progress and risksPrepare regular program updates for leadership and governance forumsHighlight key risks and decisions requiring escalationEnsure governance decisions are communicated and implemented across teams
Job RequirementsBachelor’s Degree in Computer Science, Information Systems, Engineering or related discipline10–15 years experience in technology delivery, program management or digital transformation initiativesProven experience managing complex technology programs involving multiple teams and systemsStrong experience coordinating delivery across product, engineering and vendor teamsExperience managing delivery dependencies across systems and initiativesExperience working in multi-vendor delivery environmentsExperience delivering digital platforms, mobile applications, retail technology, or e-commerce systemsExperience in large-scale digital transformation initiatives involving multiple enterprise platformsExperience operating in complex multi-vendor delivery environmentsStrong organisational and coordination skillsAbility to manage complex delivery environments involving multiple teamsStrong analytical and problem-solving capabilitiesStructured and organised approach to managing complex delivery environmentsComfortable operating in fast-paced transformation programs
Work Location: FairPrice Hub (Joo Koon)Address: 1 Joo Koon Circle, #13-01, Singapore 629117
Job Summary: As a CRM Intern, you will develop, build, and manage campaigns that encompass all aspects of the customer experience at FairPrice Group (FPG). You will collaborate closely with creative and data-driven teams to develop and orchestrate campaigns across all customer communication channels (e.g., Email, Mobile Push Notifications, SMS) and across all FPG Business Units (including online groceries, retail, food services, and loyalty programs). In this role, you will utilize Marketing Technology platforms to push the boundaries of data-driven customer communications. Daily tasks will involve building and testing various content ideas, customer segments, personalization formats, and optimizing campaigns for maximum effectiveness.
Key Responsibilities:Assist the CRM Team in planning, setting up, and launching daily campaigns across all CRM touchpoints (e.g., Email, Mobile App Push Notifications) using Salesforce Marketing Cloud.Track, measure, and report on the performance of customer communications; design and conduct A/B tests for iterative optimization and improvement (e.g., subject lines, sales copy, send timing, and frequency).Collaborate closely with technical stakeholders to master CRM platforms, driving innovation and pushing the limits of customer communications.Creatively explore personalization strategies for customer segments and dynamic content, deploying them effectively in emails (eDMs) and push notifications to drive high-quality customer engagement and foster long-term customer lifetime value.Provide daily operational, administrative, and system support.
Key Competencies:Availability for a minimum of 6 months (preferably starting from May/ June 2026).Internship must be part of your graded (credit-bearing) academic requirement.Currently pursuing or recently completed an undergraduate or graduate degree in Marketing, Business, or Communications.Strong willingness to learn and grow independently.Some knowledge or experience in copywriting and campaign management is advantageous.Detail-oriented with strong analytical skills.Passionate about e-commerce, marketing, and technology.Excellent communication skills.Diligent, proactive, and able to think critically.Comfortable handling data and connecting it with qualitative insights.Self-starter, resourceful, proactive with a hands-on approach.Experience with HTML is considered an advantage.
What We Offer:Be part of a high-performance, professional, and entrepreneurial team.Gain exposure to cutting-edge e-commerce practices within a leading homegrown brand, playing a pivotal role in our success.Collaborate with experienced, motivated, and talented colleagues from diverse backgrounds.Opportunity to see your inputs and initiatives directly drive real business impact.
Job Title: Executive (Commercial & Operations)Working Arrangement: HybridOffice Location: FairPrice Hub (next to Joo Koon MRT)
Core ResponsibilitiesPartner with the assigned Format to deliver specific asset ROI and income targets.Manage the physical transition of assets between trading and non-trading status during renovations or seasonal peaks.Serve as the primary point of contact for the Format to resolve any operational or system issues related to display assets.Ensure that asset attributes and locations for their specific format are updated accurately in the system.Facilitate on-ground execution for suppliers to ensure promotional displays are placed according to the booked contract.
Job RequirementsDegree in Business, Economics, Finance, or equivalent.Minimum 3 to 5 years of experience in retail operations, trade marketing, or as a category executive within a fast-paced retail environment.Prior experience or deep understanding of the specific dynamics of the assigned format, such as Hypermarkets, Supermarkets, or Specialty/Beauty (Unity).Some experience in managing physical store layouts, shelf space allocation, or promotional display setups.Experience in managing the "trading vs. non-trading" status of assets, particularly during store renovations, seasonal peaks, or layout refreshes.Demonstrated ability to act as the primary point of contact for resolving operational friction and compliance issues at the store level.Experience maintaining a "single source of truth" by ensuring digital inventory and asset attributes accurately reflect physical store reality.Practical experience with on-ground validation tools, such as using QR codes and photo validation to prove execution compliance.A track record of collaborating with store teams to drive commercial outcomes, specifically Asset ROI and store display income.Stakeholder Coordination, Meticulous Execution and ability to handle exceptions and rapid changes in asset locations or attributes within a dynamic retail environment.
This role is a high-impact strategic leadership position designed to transform and maximize the revenue potential of FairPrice Group’s physical retail footprint. You will spearhead the transition to an intelligence-led ecosystem, treating shelf space, end-caps, and promotional zones as high-value, time-sensitive inventory. By leveraging image analytics, dynamic pricing, and automated governance, you will optimize yield and allocation across 150+ stores while ensuring a seamless, tech-driven experience for suppliers and category teams.
1. Yield, Revenue & Digital TransformationDirect the delivery of an annual revenue target by evolving asset monetization from static rentals to a sophisticated, intelligence-led yield management model.Implement dynamic pricing engines that adjust rates in real-time based on asset attributes, seasonal demand, and foot traffic patterns.Lead the adoption of an integrated booking portal, allowing suppliers a seamless, "near-touchless" experience for asset reservations and financial settlement.Drive the integration of financials and analytics into a single platform, reducing manual friction and improving the speed-to-market for promotional campaigns.
2. Advanced System Governance & ComplianceDefine and enforce system-driven governance rules to protect brand integrity and store aesthetics, such as automated blocking of specific product categories to be in line with category / S&P requirements.Utilize image analytics to derive real-time traffic patterns and validate compliance, ensuring brand partners receive the visibility they paid for.Oversee the implementation of QR code and photo validation protocols, creating a digital audit trail that ensures physical execution matches system bookings across all 150+ stores.
3. Strategic Planning & Traffic DrivingDefine the technical logic for the optimization engine to perfectly balance rental income versus total store sales velocity.Collaborate with Category Managers to use asset placement as a tool to drive foot traffic to specific "power aisles" or under-indexed zones.Build a scalable capability to capture and manage a growing inventory of digital and physical assets across various formats.
Job RequirementsDegree in Business, Economics, Finance, or an equivalent field.Minimum 10 years of experience in Revenue Management, Retail Analytics, or Trade Marketing, with a significant portion in a leadership capacity.Proven track record of managing and delivering multi-million dollar revenue targets within a complex retail environment.Significant experience being part of large-scale digital transformation projects, specifically the implementation of tech platforms or automated booking engines.Deep understanding of the operational and commercial nuances across different retail formats, including Hypermarkets, Supermarkets, and specialized stores (e.g., Unity).Experience in managing the transition from manual, static rental models to intelligence-led, dynamic pricing ecosystems.Expert-level knowledge of Yield Management and Dynamic Pricing models, preferably with experience in treating retail space as "perishable inventory".Experience defining and enforcing automated governance frameworks and system-driven "guardrails" (e.g., category exclusion zones).Proficiency in leveraging advanced analytics—including image analytics for traffic patterns and SQL/Tableau for performance tracking—to drive commercial strategy.Proven ability to develop and execute a long-term monetization roadmap that balances income with store sales productivity.Influence C-suite stakeholders, High-Stakes Negotiation and Mentorship
Work Location: FairPrice Hub (next to Joo Koon MRT)Working Arrangement: Hybrid
The Senior Specialist, Loss Prevention & Compliance is a key role, responsible for setting the strategic direction and managing the execution of forensic analysis activities and related investigations. Reporting directly to the Director, Loss Prevention & Compliance, this position provides oversight and governance for all matters of asset loss, fraud, and policy breaches across operations. The candidate is expected to translate high-level investigative findings into strategic, enterprise-wide risk mitigation policies, strengthening the overall asset protection framework and embedding a proactive risk culture. This role is pivotal in safeguarding the organization's assets, upholding legal and ethical compliance, and ensuring control adherence at a programmatic level.
Key Responsibilities:1. Investigation Governance & OversightStrategic Case Management: Direct and oversee the entire portfolio of complex internal and external investigations, including employee theft, organized retail crime, fraud, kickbacks, misconduct, and policy breaches, ensuring resource allocation aligns with highest risk areas.Quality Control & Reporting: Establish and enforce stringent quality standards for evidence handling, chain of custody, and forensic analysis (including but not limited to POS data, transactional logs and any other operational and financial data). Conduct final review and sign-off on all investigation reports, ensuring findings, root causes, and strategic recommendations are clear, factual, and actionable for senior management.Professional Interviews: Ensure all investigative interviews are conducted professionally, ethically, and in strict compliance with legal requirements and internal policies.
2. Strategic Review & Program DevelopmentTrend and Pattern Analysis: Drive the systematic analysis of all investigation data and incident reports to identify, map, and predict systemic vulnerabilities, recurring patterns of misconduct, and emerging criminal activities across the organization.Control and Policy Ownership: Proactively assess the impact of incidents on the broader corporate risk exposure. Take ownership of recommending, developing, and implementing targeted control improvements, procedural enhancements, and policy changes to prevent the recurrence of similar high-impact incidents.
3. Fraud & Risk Management ProgramProgram Establishment: Establish and govern the company-wide program for the detection and investigation of high-risk fraud and corruption-susceptible situations, such as refund fraud, 'sweethearting', inventory manipulation, and vendor kickbacks.Advanced Analytics: Direct detailed analysis of shrinkage data, financial anomalies, and operational irregularities, using advanced analytics to identify critical process, system, or control weaknesses.
4. Senior Stakeholder CollaborationStrategic Advisory: Act as the primary investigation subject matter expert, strategically partnering with Human Resources (HR) and Legal to advise on evidence admissibility, procedural fairness, and the effective implementation of disciplinary processes for senior-level cases.External Representation: Coordinate and act as the primary liaison with external law enforcement agencies, third-party forensic auditors, and regulatory bodies, representing the organization's interests throughout high-stakes investigations.
5. Technology Road-mapping & GovernanceTechnology Ownership: Research, propose, and spearhead the implementation of advanced investigation and intelligence platforms (including AI/ML tools) to automate case management, enhance pattern analysis, and improve proactive fraud detection capabilities across the enterprise.Compliance and Ethics: Ensure that all investigation activities and evidence collection methods strictly comply with Singapore employment law, data protection regulations (PDPA), and established internal policies. Uphold the highest standard of confidentiality and ethical conduct throughout the investigative lifecycle.
Job Requirements:Bachelor's Degree or equivalent in Business Management, Risk and Compliance Management, Forensic Science, Criminology, and/or other relevant field with industry experience.A minimum of 6 - 8 years of progressive experience in investigations, risk and control management, with at least 2 years in a supervisory or managerial capacity, preferably within the retail industry.Expert proficiency in professional investigative interviewing and interrogation techniques.Advanced proficiency in data analytics to drive strategic risk mitigation from fraud patterns and financial irregularities.Strong understanding of Singapore employment law, disciplinary procedures, and data protection regulations relevant to complex internal investigations.Proficient in Google Workspace, advanced spreadsheet applications, and case management software.
This Role will be responsible for managing all things related to: Planning, Procurement, Replenishment and Product Transformation for the Central Processing Unit (CPU) and Seafood Night Operations.
He/she will collaborate very closely with his/her peers for the five focus areas of the CPU: 1) Fish & Seafood, 2) Fruits & Vegetables, 3) Poultry, 4) Beef, 5) Seafood Night Operations Admin. This Role will report to Lead, CPU.
ResponsibilitiesOperational KPIs such as: Procurement, replenishment and production planning of Salmon, Poultry and Beef, F&V and other consumables, Fulfillment on time, Yield/Shrinkage, to minimise out of stock.Constant process of reviewing costs of goods and understanding market trends to negotiate with suppliers in achieving strategic buying decisions.Oversee product transformation and system transfer.Oversee and tracking of flow of goods between CPU & Seafood Night Operations.All administrative functions related to production operations, such as inventory management, CPU stock and non-merchandise replenishment, feedback management relating to inventory drop off.He/she works with/leads a small team of associates who will be responsible for: Planning, management of Inventory and production transactions in relevant systems, store order fulfillment capturing, etc.The team will report to him/her with regards to process compliance, improvement, and work closely with the respective production leads for every BAU topics such as issue, specific transaction, coordination, issue resolution and other BAU matters.
QualificationsMinimum Diploma Holder in Supply Chain with production planning experience in similar role and proven track record of Impact and continuous drive for improvement and learning.
Required SkillsRelevant work experience in Planning, Procurement, Product Transformation, Operations Management or other relevant positions.Good understanding of Systems including SAP.Good understanding of Cost Analysis, Operations and/or Logistics Management principles, inventory flows and movements.Experience in the Food Processing will be an added advantage.Strong proficiency in Microsoft Excel (i.e. PivotTables, VLOOKUP, formulas). Comfortable managing and analyzing large datasets.
Preferred SkillsAble to lead a team, and work independently.Motivated, meticulous and results oriented.Resourceful and problem solver.Excellent interpersonal and communication skills and analytical skills.Team player and ability to collaborate and work effectively with a variety of stakeholders.
Working location: 7 Sunview Road (Nearest MRT is Pioneer MRT)
Job DescriptionResponsible for store-level execution, team leadership, and process flow.Drive delivery commercial outcomes such as asset ROI and store asset income together with the FormatsLeads 3 ExecutivesEnsures asset usage business principles are followed during commercialisation Ensure defined end-to-end workflows are followed including store-level executionConduct execution compliance auditsDrive continuous process improvement on workflows to save store manpower and reduce friction in supplier management.Oversees all changes to asset attributes, including additions of new units, deletions of old ones, and physical location changes within the system in collaboration with the Macro space team.
Job RequirementsDegree in Business, Economics, Finance, or equivalent.Strong communication to manage stakeholders, Cross-Functional Collaboration, attention to detail, Exception Handling: and a "willing-to-learn" attitude.Minimum 6 to 7 years of experience in retail operations, trade marketing, or category management, specifically within a large-scale retail environment (100+ stores).At least 3–5 years of experience directly managing a team, including overseeing executive-level staff across multiple geographical or format-based divisions.Proven track record in managing revenue-generating assets or trade-term negotiations, with experience delivering against significant income targets. Demonstrated experience in Lean or Six Sigma methodologies (or similar frameworks) to drive continuous improvement in complex end-to-end workflows.Experience establishing or managing compliance frameworks, including physical store audits and the enforcement of business principles.Experience working across diverse retail formats, such as Hypermarkets, Supermarkets, and Convenience/Specialty stores, understanding the unique Customer Value Propositions (CVP) of each.Familiarity with managing physical asset lifecycles, including store renovations, relocations, and the transition between trading and non-trading statuses.Exposure to integrated booking portals or asset management systems; experience transitioning manual processes to "near-touchless" automated platforms is highly preferred.Practical experience using tech-driven validation tools, such as image analytics, QR codes, or photo validation protocols for execution tracking.
Work Location: FairPrice Hub (Beside Joo Koon MRT)Work Arrangement: Hybrid
Job DescriptionDefine and manage the technical requirements and daily functionalities of the asset management and booking platforms, including the optimization engine.Define end-to-end process flows, system logic and optimization rules. Ensure solutions drive measurable business outcomesTranslate policies into system algorithms and "automated guardrails" to protect brand integrity (e.g., category restrictions).Ensure all monetization activities meet rigorous governance standards and contract integrity requirements.Ensure the "digital twin" of the 150+ stores matches the physical reality of the assets through continuous validation.Lead the adoption of integrated booking portals to provide suppliers a "near-touchless" experience for reservations and settlement.Oversee system-driven compliance, utilizing image analytics and digital audit trails to validate execution.
Job RequirementsDegree in Business, Economics, Finance, or equivalent.Demonstrated experience in setting governance standards, financial guardrails, and policy-to-algorithm translations.Experience acting as a product owner for asset management software, including gathering user requirements for system enhancements and integrated booking portals.Deep expertise in translating physical business rules into robust system-side code and automated guardrails.Technical familiarity with AI/computer vision technologies used to derive foot traffic patterns and automate execution validation.Experience designing and managing "closed-loop" audit practices using QR codes and photo validation to eliminate income leakage.Strong capability in managing large-scale inventory databases to ensure 100% synchronization between the digital system and the physical 150+ stores.High attention to detail in auditing digital contracts to ensure strict adherence to transparent "rack rates" and formal trading terms.
Work Location: FairPrice Hub (Beside Joo Koon MRT)Work Arrangement: Hybrid
Centre of Excellence of Finance in Accounting & Reporting, Taxation and Governance and controls over financial reportingLead and drive governance and control initiatives for the group including any new system implementation, new process and new business ventures.Work with the Governance, Risk and Compliance team, Internal Auditors, and External Auditors to identify any governance and control gaps and execute any new requirements or recommendations.
Policies and guidelinesDevelop policies and guidelines to ensure compliance over governance and controls, accounting topics, business management, authorisation.Maintain and review all policies and guidelines to ensure relevance.
Learning and developmentDevelop competency roadmap and upskilling in governance and control matters by working with Shared Services and External Auditors on any critical technical skill and knowledge gaps.Develop effective training materials and content, including using different mediums for a wide range of stakeholders.Organise regular group-wide seminars, workshops and training for Finance.Develop communications, including channels, to disseminate information for Finance.
Qualifications:Candidate must possess at least Degree in Accountancy, ACCA or equivalentMinimum 10-12 years relevant experience with 5 years in external audit (preferably with previous big four work experience)Excellent communication skills, verbal and written form, with both internal/external stakeholdersDemonstrate leadership and excellent project management skills in leading projects and initiatives that bring about changesExperience in internal audit will be an advantageStrong Powerpoint skills is a must and good ability to create a compelling presentationStrong fundamental knowledge in Enterprise Risk Management or Governance Risk and ControlExperience with SAP ERP system and Segregation of Duty system/tool will be an advantage
Work Location: FairPrice Hub (next to Joo Koon MRT)Working Arrangement: Hybrid
