HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
ConciergeSummary of ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:Assist guests in limousine bookings, tours, golf, restaurant, flight booking, reconfirmation and making changes.Handling of Mail and Message and Lost & FoundMaintaining of brochures of hotel chain as well as places of interestManage administrative matters pertaining to their respective shiftEnsure LQA service standards are in practice as set by the hotel at all timesProvide prompt, knowledgeable assistance and information to guests at all timesInvolvement in the pre-arrival arrangement, eg. Birthday decorations, honeymooners, anniversaries etc.Assist guest with local and foreign governmental rulings, immigration customs visas requirementAble to provide information and is fully conversant with Singapore’s places of interests, commercial centersFamiliar with hotel computer interface, property management systems and internet accessHandling and investigation of guest requests/complaintsEnsure grooming standard set by the hotel at all timesHandle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service
Qualifications:Minimum 2 years experience in the service industryKnowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel’s computer systemFocused on customer service, detail oriented in training, development and performance managementResponsive to continuous challenges and open to making changes to achieve targeted resultsBuild partnerships with other departments to ensure that guests’ needs are attended to promptlyMust have a friendly and engaging service attitudePossess good guest relations skills, confident, clear EnglishInterpersonal skills to deal with guests and colleague issuesPossess drive, initiative and must be able to work independently
HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Head Mixologist, Anti:Dote
Summary of Responsibilities:Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:
Bar Operation and Beverage ProductionPrepare the bar counter and mise-en-place according to the assigned work station before the start of operational hours.Design and create the cocktail menu and beverage program in alignment with the bar’s concept.Present the cocktail concept and beverage program to the Director of Food and Beverage.Introduce sustainable practices and ingredients into the cocktail and beverage menu.Conduct market surveys and research to enhance the current product offerings.Establish and nurture relationships with top bars across Asia and the Middle East, working towards guest shifts and regional collaborations.Implement periodic and seasonal updates to the menu.Operate advanced bar equipment and ensure the implementation of sustainable practices.Manage stock requisition, collection, replenishment, and disposal of used stock.Conduct daily stock inventories.Ensure all beverage production complies with outlet standards and recipes, maintaining the highest quality and freshness.Identify opportunities to upsell and enhance the guest experience.Maintain efficiency in bar counter work, pantry, and service preparations.Assist in hosting and floor service duties as needed.Perform opening and closing shift responsibilities as assigned.Participate in daily line-ups and engage in training activities to enhance knowledge and skills.Undertake other business-related duties as assigned by superiors.Support colleagues in other restaurants or bars as requested by outlet managers or senior management.Foster collaborative working relationships with colleagues and supervisors/managers.
Qualifications:Previous bartending experience preferredExcellent knowledge of all beverage productsPrevious point of sale system experience an assetExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times
Our commitment to Diversity & Inclusion:We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Summary of Responsibilities:Assign sufficient manning to cater for daily operational needsPlanning of group movement/arrivals/departures and ensuring operational efficiencyEnsure smooth running of driveway and traffic flow in particular during heavy check-in/out of groups arrival/departure and functions/events in hotelsLiaise and coordinate with Convention Organizer to ensure efficient error free handling of group luggage and deliveries as well as smooth traffic flow at drivewayPlan and review rosters to ensure productivity goals are metLead the Guest Services team to personalize the guest arrival/departure experienceConduct audit checks on colleague’s service standards and ensure compliance with hotel standardsPersonal involvement in the arrival, rooming, and departure of key/VIP guestsPresence at lobby and driveway at critical guest flow timePlanning, reviewing, training, monitoring, evaluation and counseling of employeesCounseling and disciplinary action for colleagues non-compliance with procedures and behaviorAttend any department and operational meetingsAttend to emergency situationsHandling and investigation of guest requests/complaints
Qualifications:Tertiary education in any discipline and hotel related experienceMinimum 2 years experience in supervisory position in the service industryEnglish with knowledge of second language preferredKnowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel’s computer systemKnowledge of operations of Bell, Concierge & Valet operationsKnowledge of processes and procedures of delivery systems. Currently SSM/RSMCommunication skills for all levels of colleagues/guests, confident, clear EnglishInterpersonal skills to deal with guests and colleague issuesPosses leadership qualitiesLeads to constantly improve the guest service experienceWillingness to embrace changes and new technologyA team player, guest focused and service oriented attitude
Our commitment to Diversity & Inclusion:We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSIf you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Chef Concierge
Summary of Responsibilities:The main responsibilities and tasks of this position are as listed below, but not limited to these:Assign sufficient manning to cater for daily operational needsPlanning of VIPs and limousine movement for arrivals and departures and ensuring operational efficiencyEnsure smooth running of Lobby Greeter lobby duties in particular during heavy check-in/out of groups arrival/departure and functions/events in hotelsHandle guest issues when neededLimousine bookings and assignment of limousine jobs, handling of its billings and forecast of limousine revenuePlan and review rosters to ensure productivity goals are metEnsure LQA service standards are in practice as set by the hotel at all timesConduct audit checks on colleague’s service standards and ensure compliance with hotel standardsHave Lobby/Driveway presence to ensure operations are in order, guests assistance required is rendered accordingly and colleague’s service standards are metConsistently offer professional, engaging and friendly serviceLead a Heartist® approach to guest experience/service with the teamBe part and take an active role in the Singapore Society of the Golden KeysPlanning, reviewing, training, monitoring, evaluation and counseling of employeesCounseling and disciplinary action for colleagues non-compliance with procedures and behaviorAttend any department and operational meetingsHandling and investigation of guest requests/complaintsEnsure grooming standard set by the hotel at all timesEnsure work areas are adequately stocked and inventory properly recorded and maintain good housekeeping of work areasEfficient usage and upkeep of communication tools and equipment to enhance productivity of workflowEnsure department compliance with safety and security procedures at all timesHandle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service
Qualifications:Member of Les Clefs d’Or (Society of Golden Keys, Singapore)Minimum 2 years of relevant experience in similar positionKnowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel’s computer systemRead, write and speak English fluently. A second language would be an advantageMust have a friendly and engaging service attitudePossess good guest relations skills, confident, clear EnglishBuild partnerships with other departments to ensure that guests’ needs are attended to promptlyInterpersonal skills to deal with guests and colleague issues
HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Assistant Director, F&B Marketing
Are you a dynamic marketing professional with a passion for food, beverage, and unforgettable hospitality experiences? Do you thrive in a fast-paced environment where creativity meets strategy? If so, we want you to lead the marketing charge for our diverse portfolio of award-winning restaurants and bars—from the Michelin-starred elegance of JAAN by Kirk Westaway to the vibrant energy of The Stamford Brasserie; from the authentic Italian flair at the iconic Prego with close to 4 decades of stories to the spirted beats of ANTI:DOTE bar.This isn’t just another F&B marketing role. You’ll be the driving force behind brand storytelling, guest engagement, and revenue growth across our venues—blending data-driven strategy with bold creativity. And you’ll do it all with the full support of our Marketing team.
Why You’ll Love This Role:Own the narrative for a mix of high-profile concepts—fine dining, chic bistros, and buzzing bars—each with its own unique audience and voice.Work with the best—collaborate with world-class chefs, sommeliers, and hospitality teams to create campaigns that excite guests and critics alike.Data meets creativity—leverage insights to craft campaigns that drive covers, events, and loyalty while keeping brands distinctive.Autonomy with impact—you’ll report directly to Senior Director of Marketing, ensuring your strategies align with broader business goals.
What We’re Looking For:A strategic marketer with F&B flair—you know how to sell an experience, not just a menu.A natural collaborator—able to partner with chefs, restaurant managers and agencies while keeping the brand vision sharp.A hybrid thinker—comfortable with analytics and creative storytelling (content, events, partnerships).A doer—you’ll plan Michelin-worthy campaigns one day and optimise a high tea experience the next.
Your Playground:Develop and execute 360° marketing plans (digital, PR, events, partnerships).Collaborate with in-house teams and agencies on social media strategy—elevating visuals, engagement, and influencer collaborations.Drive revenue through targeted promotions, loyalty programs, and seasonal campaigns.Analyse performance and adapt quickly—because in F&B, trends change fast.
If you’re ready to put your mark on a collection of beloved brands (and have the stats and creativity to prove it), we’d love to hear from you.Apply now—let’s create something exceptional together.
Our commitment to Diversity & Inclusion:We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSIf you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/Employer questions
HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.We are looking for a dynamic and passionate People & Culture Executive to join our People & Culture team! You will play a key role in attracting, selecting, and onboarding the best talent to support our hotel’s continued success.
ResponsibilitiesLiaise with hiring managers to on manpower requirements, job details, and hiring documentation.Assist in posting job advertisements on job portals, social media platforms, and internal channels.Coordinate interview schedules, including arranging interview panels, meeting rooms, and candidate communications.Maintain accurate and up-to-date recruitment records, trackers, and candidate databases.Assist with preparation of offer letters, employment documentation, and onboarding coordination.Support the organization and execution of walk-in interviews, recruitment drives, and career fairs.Prepare recruitment reports, summaries, and administrative paperwork as required.Perform other administrative or recruitment-related duties as assigned by the manager.
RequirementsDiploma in Human Resources, Business Administration, or related field.Minimum 1 years of experience in recruitment or talent acquisition, preferably in hospitality or service industry.Strong communication and interpersonal skills with the ability to engage candidates and stakeholders effectively.Proactive, resourceful, and results-driven with a passion for people and recruitment excellence.Good organizational skills and attention to detail.Familiarity with recruitment systems, HR databases, and Microsoft Office applications.Able to manage multiple priorities in a fast-paced environment.
HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
We are seeking a passionate and commercially driven Bar Manager to lead the daily operations, beverage program, and guest experience at Antidote
Key ResponsibilitiesOversee Front & Back of House operations, service standards, and guest experienceLead the beverage program and collaborate with mixologists on trend-driven cocktail menusDrive financial performance, budgeting, cost control, and profitabilityLead marketing, PR initiatives, and partnerships to enhance brand visibilityRecruit, train, and develop a high-performing bar teamEnsure compliance with hygiene, safety, and Fairmont brand standards
QualificationsMinimum 1 year as Bar Manager and 3 years as Head MixologistExperience in Asia or World’s 50 Best Bars (mandatory)Strong leadership, financial acumen, and marketing knowledgeService-oriented, detail-focused, and able to perform under pressureCareer-driven, self-motivated, and passionate about bar excellence
Our commitment to Diversity & Inclusion:We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.
Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
HOTEL OVERVIEWStrategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.
ABOUT OUR COMPANYAt Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
Duty ManagerSummary of Responsibilities:Provide management presence by assisting colleagues in handling feedbackProvide department orientation and training of the hotel service standards, procedures and programmesControl availability of rooms and action accordinglyColleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desksLiaison between Front Office departments and rest of hotel for effective guest experienceLead the Front Office team to personalize the guest arrival/departure experienceBe involved in the arrival, rooming, and departure of key/VIP guestsEnsure guest arrival and departure procedures are completed as defined in the hotels’ standards and operating procedures and LQA standardsHandle guest feedbacks and determine appropriate actions to ensure its meet or exceed guests’ expectationsPresence in the Front Office and lobby area at critical guest flow timeConduct daily briefings presenting business issues and hotel informationEnsure safety, health, security and loss control policies and procedures at the desk are in complianceEnsure strict compliance of the Credit Card Privacy – PCISupport individual team members to achieve personal & professional goalsHandle guest feedbacks and determine appropriate actions to ensure its meet or exceed guests’ expectations
Qualifications:Minimum ‘A’ Level or diploma in Hospitality ManagementUniversity Degree PreferredMinimum 3 years Hotel Front Office Experience and 1 year Supervisory or management experienceRead, write, speak English FluentlyTechnical knowledge of Front Office OperationsPresentable, well groomed with leadership qualityInterpersonal skills to deal with guests and colleagues issuesPeople and Detail-orientedEnergetic with a positive attitude
