About the role:The Leasing Executive is responsible for driving occupancy and revenue by sourcing and securing tenants for commercial or retail spaces. The role involves prospecting and engaging potential tenants, conducting site viewings, negotiating lease terms, and managing lease documentation. The Leasing Executive works closely with internal teams and external stakeholders to ensure a smooth leasing process, while also monitoring market trends and tenant mix to enhance the overall asset value and performance.
Job responsibilities:Develop and execute leasing strategies to achieve an optimal trade mixProactively source and manage leads through the full leasing cycle, from prospecting and negotiation to deal closureIdentify target market segments and potential prospects, and collaborate closely with property agentsImplement initiatives to maximise rental income and occupancy levels across the portfolioConduct professional sales presentations and site viewings for prospective tenantsTake ownership of rental revenue and occupancy performance for the assigned portfolioDrive new leasing activities, including securing new tenancies, renewals of existing leases, and negotiating lease termsCoordinate with internal departments to ensure accurate lease documentation and efficient administrationStay abreast of market trends and developments within the retail sectorPrepare and manage annual budgets, financial forecasts, and monthly performance reportsCollaborate with cross-functional teams to support marketing initiatives and eventsFoster and maintain strong relationships with tenants to encourage retention, referrals, and repeat business
Job requirements:Diploma or Degree in Business, Sales & Marketing, Real Estate Management, or a related disciplineMinimum of 2 years’ relevant experience in a similar role, preferably within retail leasing and/or marketingCreative, resourceful, and equipped with strong written and verbal communication skillsAble to work both independently and collaboratively in a fast-paced environmentStrong organisational skills with the ability to manage tight timelines and resolve issues in a structured mannerWell-established network of contacts within the F&B and retail industry is highly advantageous
About the Role:The Property Executive in a retail mall plays a key role in supporting the smooth day-to-day functioning of the property. The role involves coordinating maintenance activities, assisting with tenant requests, monitoring contractors’ work, and ensuring compliance with operational and safety standards. The incumbent also supports fit-out coordination, defect rectification, and mall event setup, while working closely with internal teams, tenants, and service providers. This position is essential in ensuring an efficient, safe, and well-maintained environment for both tenants and shoppers.
Job Responsibilities:
Manage and respond to tenant feedback and service requests promptly and professionallyCoordinate operational matters and oversee maintenance works to ensure the mall operates at optimal performanceSupport the Operations Manager in preparing the annual operations budget, administering maintenance contracts, and monitoring operational expenditureConduct regular inspections of common areas, public walkways, and building façade, and follow up on rectification worksCoordinate tenant fit-out works and supervise contractors’ activitiesLead technicians and manage vendor performance to ensure high service standards in daily operationsLiaise with government authorities, statutory boards, and internal departments on matters related to building management and maintenanceEnsure all facilities and operations comply with relevant statutory and regulatory requirementsPrepare accurate and timely maintenance reports and incident reportsParticipate as part of the Company Emergency Response Team (e.g. Site Incident Controller, First Aider, etc.)Support the Environmental, Health & Safety (EHS) team in reviewing permits to work, risk assessments, and conducting safety inspections and auditsPerform any other duties as assigned
Requirements:
Education & ExperienceDiploma or Degree in Real Estate, Facilities Management, Building Management, Engineering, Business Administration, or a related disciplineMinimum 1–3 years of relevant experience in property management, facilities management, or real estate operationsExperience in commercial or retail property environment is an advantageExposure to tenant management, building operations, or maintenance coordination will be beneficial
Interpersonal & Soft SkillsStrong communication and interpersonal skills with the ability to engage tenants, contractors, and internal stakeholders effectivelyProactive, resourceful, and able to work independently as well as in a teamGood problem-solving skills with a structured and systematic approachAble to manage multiple tasks and work effectively under pressure and tight timelinesService-oriented mindset with strong attention to detail
Technical & Other SkillsBasic knowledge of building operations, maintenance processes, and statutory compliance requirementsProficient in Microsoft Office (Excel, Word, Outlook) and reporting toolsFamiliarity with budgeting, vendor management, and contract administration is an advantage
Certifications (Advantageous)Fire Safety Manager (FSM) certificationEnergy Conservation Officer (ECO) certificationWater Efficiency Management (WEM) certificationAny other relevant property, facilities, or safety-related certifications will be an added advantage
About the Role:This role supports the overall management of daily mall operations to ensure a safe, efficient, and well-maintained environment for tenants and shoppers. He/she will assist in the coordination of maintenance, tenant management, fit-out works, and operational procedures, while working closely with contractors, service providers, and internal teams. The incumbent also helps monitor budgets, ensure compliance with safety and operational standards, and support the execution of mall events and improvement initiatives to enhance overall asset performance and customer experience.
Job Responsibilities:
Support the Operations Manager in overseeing and guiding the operations team, including Property Executives, Property Officers, Technicians, and Administrators, to ensure smooth daily operations and maintenance of the mallAssist in the development and implementation of operational policies and procedures to enhance efficiency and effectiveness in mall managementMonitor and manage operating expenses, support budget preparation and tracking, and ensure adherence to financial and accounting policies and proceduresAssist in the preparation of periodic mall performance reports for management reviewCoordinate operational programmes, asset enhancement initiatives, tenant-related matters, and overall operational support for the mallCollaborate with the Marketing team to support the planning and execution of mall promotions and eventsParticipate in building improvement works, A&A projects, tenant fit-out coordination, and defect rectification activitiesMonitor contractor performance to ensure compliance with agreed service levels and contractual obligationsPlan and implement preventive maintenance programmes to ensure optimal building performanceConduct site inspections and supervise contractors for maintenance, repair, and renovation works within the mallEnsure mall safety and security standards are upheld and support the implementation of emergency response procedures when requiredCoordinate tenant reinstatement and renovation works, ensuring compliance with building regulations and specificationsAttend to tenant feedback and maintain strong tenant-landlord relationshipsPerform any other duties assigned by immediate supervisor or management
Requirements:Degree in Engineering (Electrical or Mechanical), Building, Facilities Management, or a related disciplineMinimum 8 to 10 years of relevant experience in mall management or a related field, including at least 3 years of experience in leading and managing a teamExperience in property or facilities management within a shopping mall or retail environment will be an advantagePrior experience with MCST operations will be an added advantageStrong leadership, people management, and interpersonal skillsResourceful, systematic, and able to perform effectively under tight timelines and pressure
About the Role:The Assistant Marketing Manager supports the planning and execution of marketing strategies to drive footfall, tenant sales, and overall mall engagement. The role involves coordinating promotional campaigns, events, and seasonal activations, as well as working closely with tenants, agencies, and internal stakeholders to ensure effective implementation. The incumbent also assists in managing digital and social media initiatives, monitoring campaign performance, and preparing reports to evaluate marketing effectiveness. This role plays an important part in enhancing the mall’s brand presence and delivering an engaging customer experience.
Job Responsibilities:Set up process for day-to-day marketing operationsFormulate marketing strategies and implement campaigns and events to drive higher traffic and increase tenant sales, including post campaigns reviewPlan and gather tenants’ participation for joint collaborations eventLiaise with advertising agencies, contractors, event companies to assist in campaigns and marketing collateralsWork closely with Leasing department in the leasing of concourse space, pushcart, and advertisement spaceDevelop presence in social media platforms and integrate marketing events or promotion onlineKeep abreast with the latest marketing technologies and trends to uncover new marketing opportunitiesMonitor expenses and adhere to budget allocationMakes recommendations on best practices within chainProactively monitor campaign ROIs, derive actionable insights and take prompt actions to conduct A/B testing and optimize marketing performance
Requirements:Degree in Business, Marketing, Mass Communication, or relevant fieldMinimum 3 years of experience in similar position, preferably with experience in retail environmentExperience in organizing campaigns and eventsStrong marketing, communications and brand management skills, with proven interest in marketing-related fieldsAble to work independently as well as part of a team in a fast-paced environmentAble to work within tight timelines, resourceful and systematic in resolving problemsClear communicator and presenter with excellent written and verbal communication skillsExcellent interpersonal to work with various stakeholders
About the Role:The Leasing Manager leads the mall’s leasing function and a team of leasing executives to achieve occupancy and revenue targets. This role oversees the full leasing cycle — from strategy development and tenant acquisition to lease execution — while ensuring a strong tenant mix and positive mall positioning. The Leasing Manager collaborates closely with internal stakeholders and maintains strong relationships with tenants, agents, and retail partners.
Job Responsibilities:
Leadership & Team ManagementLead, mentor, and supervise a team of leasing executivesSet clear performance objectives and KPIs for the leasing teamProvide coaching, training, and support to enhance team effectiveness and professional growthReview team performance, conduct evaluations, and implement improvement plans where necessaryCoordinate team workload to ensure timely completion of leasing activities and reporting
Leasing & Tenant AcquisitionDevelop and implement leasing strategies to maximize occupancy and rental incomeIdentify, source, and secure suitable tenants that align with the mall’s positioning and target audienceConduct or oversee property tours, presentations, and proposal development for prospective tenantsNegotiate lease terms, rental rates, and documentation in line with company guidelinesMonitor market trends, competitor analysis, and tenant movements to adjust strategy when needed
Tenant Management & Relationship BuildingMaintain strong relationships with prospective and existing tenants, agents, and key stakeholdersManage renewals, relocations, expansions, and terminations to optimize tenant mixSupport tenants throughout the leasing cycle, ensuring a smooth onboarding and fit-out process
Cross-Functional CollaborationWork closely with marketing to support tenant acquisition campaigns and mall promotionsCoordinate with operations, design, and property management teams to support tenant handovers and fit-outsProvide input on tenant mix planning, zoning, and mall layout enhancementsProvide management with regular updates on leasing progress and market analysis
Requirements:Bachelor’s Degree in Business, Real Estate, Marketing, or a related field7–12 years of experience in retail or commercial leasing, with at least 3–5 years in a supervisory or team leadership roleCreative, resourceful, and possess excellent written and verbal communication skillsStrong knowledge of retail market dynamics, leasing strategies, and tenant categoriesExcellent leadership, negotiation, and communication skillsStrong analytical skills and ability to interpret leasing and market dataAbility to work under pressure and manage multiple priorities
