Company DescriptionDiot-Siaci Asia is an international insurance broker specialising in advisory and placement of protection solutions to a growing demand in Singapore and Southeast Asia across personal, corporate and speciality lines. Established in Singapore since 2009, Diot-Siaci Asia is a branch of the Diot-Siaci Group, a leading European broker headquartered in France, operating in 72 cities around Europe, London, the Middle East, Africa and Asia. The Group counts 7,000 colleagues worldwide and manages over €10 billion in premiums placed, with a revenue of 1 billion euros at the end of 2024. From its early days as an award-winning international health insurance specialist, Diot-Siaci Asia has evolved into a boutique broker with strong technical expertise and placement abilities across all major lines of insurance business, with an ever-present concern of improving our reach and capabilities along the way. With the support of an ambitious group that will keep growing both organically and through acquisitions, the company is now entering a new phase of development and expansion and is looking for skilled professionals to reinforce the current team.https: //asia.diot-siaci.com/about-us/
Job SummaryWe are seeking a motivated, service-driven Relationship Manager to manage a portfolio of corporate clients within our Employee Benefits department. You will lead client renewals, negotiate with insurers, and deliver tailored benefits solutions that drive client retention and business growth.
ResponsibilitiesLead client policy renewals by negotiating terms with insurers to secure competitive proposals that align with client needsBuild and sustain trusted, long-term relationships with key client stakeholders to enhance retention and identify growth opportunitiesOversee comprehensive account management including service delivery and timely resolution of client issues within agreed standardsAnalyze client business priorities to recommend customised employee benefits solutions that meet evolving needsIdentify and execute upsell and cross-sell strategies to expand account value and contribute to revenue growthConduct market research on insurers and insurance packages to inform client recommendations and maintain competitive positioningProvide accurate and timely information and advice to clients using available tools and resources to support decision-makingMaintain meticulous client data records and perform administrative tasks to ensure data integrity and complianceIdentify and pursue new business opportunities through various channels to expand market presence and support organisational growthStay informed on industry trends, technical developments, and new insurance products to enhance advisory capabilitiesCollaborate with internal teams and insurance partners to deliver seamless service and innovative solutionsExecute ad-hoc projects and duties as assigned to support team and company objectives
Required competencies and certificationsPossess relevant insurance certifications such as CGI, BCP, PGI, HI as essential credentials for this roleAuthorization to work in Singapore without the need for work pass sponsorship
Preferred competencies and qualificationsMinimum of 3 years’ experience in Employee Benefits within the Insurance industryDemonstrated ability to work independently and manage projects with limited supervisionProven client-focused approach with strong interpersonal skills to build trust and maintain professional relationshipsStrong problem-solving skills with attention to detail in complex client and insurer interactionsExcellent written, verbal, and presentation skills to communicate effectively with diverse stakeholdersHighly organized and able to manage multiple priorities and deadlines efficiently in a dynamic environmentProficient in Microsoft Word, Excel, PowerPoint, and other relevant software to prepare presentations, forms, and spreadsheets accurately and efficientlyExperience with International Private Medical Insurance and possession of CM-LIP (M9 + M9A) and M5/RES5 certifications is advantageous
