About UsA leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s product and services range ensures that customer service is always at the heart of every one of its branches.
The RoleSupports 7-11 store operations in implementing DFI Food Safety requirements & mitigates Food Safety risks in stores and DCs whilst conforming to the local regulations and DFI requirements
Provide support to enable the banner to meet DFI Retail’s food safety requirements and regulatory requirementsEnable stores and DCs to achieve independent external i.e. authorities and NSF and internal audit requirements e.g. DFIARM and GARM by planning and executing store and DC visits with food safety team.Providing support to drive continuous improvement in Food Safety Mindset and Culture via development and facilitation of Food Safety & Handling awareness and coaching Support the coaching for Store Operations, O2O (digital) and Supply Chain functions to deliver the requisite food safety and hygiene standards meeting both local regulations and DFI requirements Manage food safety related complaints and co-ordinate investigations internally and externally.Monitor and review routine product testing. Liaise with suppliers / vendor and conduct store on-site investigation when requiredAssist with creation, as required, and implementation of SOPs for stores to use to ensure food safety practices adhered to Assist to identify opportunities for improvement in food safety and hygiene standards Support all new business initiatives with regards to food safety requirements and expectations with guidance from superior.Support for new store openings/refreshes/remodelling of stores, by conducting site visit and highlight any food safety concern. Following through with projects and design team on implementation by close collaboration with Design and projects team.Keep store team up to date on food safety performance trending by providing support for key meetings e.g. Operational Compliance Meeting, Food Safety Working Group Meeting, Food Safety Governance Meeting etc.Maintain accurate food safety records, reports and trackers for management review. Review and update food safety manual and documents from time to time.Support coordination and completion of all relevant recalls / withdrawals and off shelve.Support crisis management for banner and provide support to Group for Own Brands products Any other duties assigned.
About YouA food safety/technical professional with a Degree in Science –preferably in Food Science and TechnologyMinimum 2-3 years' relevant experience of food safety and hygiene management, and with experience across several categories of F&B products. Familiar with basic and fundamental of food science – what makes a product safe to eatUnderstands good hygienic and good manufacturing practices for the safe and hygienic production, storage and selling of productsA good understanding of food safety requirements for ready to eat (RTE) productsFamiliar with the country/locations Food Regulatory RequirementsExperience in the retail environment, particularly in QSR/ convenient/supermarkets is an added advantageKnowledge of food safety systems like HACCP and FSSC 22000 is preferableManagement of customer complaints, particularly carrying out thorough investigations and troubleshootingAttention to detail with analytical mind set, demonstrated ability to identify trends.Excellent communication skills, able to communicate and collaborate across teams and levels; with the ability to present coherently and succinctlyStrong written and verbal communication skills (English essential)Fluent in MS Office applications (Outlook, Word, Excel, PowerPoint)
About UsA leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s products and services range ensures that customer service is always at the heart of every one of its branches.
The RoleThe Category Manager is responsible for the strategic planning, sourcing, pricing, and performance management of assigned categories. The candidate needs to conduct in-depth research on the market trend of category, analyse consumer needs and preferences, and accurately position the development direction of category. He/she is responsible for the development and introduction of new products from creative ideas, supplier selection to product shelves and to ensure product uniqueness with market competitiveness.
Product Strategy and Planning: Developing and implementing strategies for assigned product categories, including product selection, assortment with planogram planning, and lifecycle management.Sourcing and Procurement: Working with suppliers to source and procure products, negotiating prices and terms, and managing supplier relationships.Sales and Revenue Generation: Analysing sales data, identifying trends, and implementing strategies to drive sales and revenue growth within the category.Pricing and Promotion: Developing pricing strategies and promotional campaigns to optimize sales and profitability, and monitoring competitor pricing.Inventory Management: Managing inventory levels, forecasting demand, and ensuring optimal stock levels to minimize out-of-stocks and overstocks.Market Analysis: Analysing market trends, competitor activity, and customer preferences to identify opportunities for growth and improvement.Cross-Functional Collaboration: Working closely with other teams, such as marketing, sales, supply chain, and operations, to ensure alignment and effective execution of category strategies.
About YouAt least 3 years of experience in category management.Excellent market analysis and data interpretation skills, able to make accurate decisions based on data.Creative thinking and teamwork spirit, able to work efficiently in a fast-paced environment.Strong communication and interpersonal skills to collaborate with internal teams and external partners.Advanced skills in Microsoft Office and SAP systems.
About UsA leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s product and services range ensures that customer service is always at the heart of every one of its branches.
The Role7-Eleven franchise department oversees the recruitment of new franchisees, franchising of stores, expansion and renewal of current franchisees. This position is recruited to support the department’s key objective to expand new franchisee base and to franchise more new stores in 2026.
1. Recruitment of New FranchiseesRecruitment, interview, and onboarding and store selection of new franchiseesTo review franchisees are adequately trained and equipped to operate the franchisee stores with maximum profitabilityTo conduct presentation on Franchising to publicHandles public enquires on franchise related matters
2. Supporting Current FranchiseesProvide advisory and consultancy on expansion plan with assigned portfolio of franchisees.Manage franchise agreement renewalProfessionally handle financial and contractual enquiries and feedbackOversees and provide support to operations and franchisees on their financial development and operational performanceMaintain and develop strong professional relationship with FranchiseesRegular store visit and engagement session. 3. Management Reporting and AnalysisExecute departmental strategic goals, track and evaluate matrixProvide analysis and financial projections on stores financial and franchise viabilitySupports department’s monthly management reporting and annual budgeting exerciseUpdating and maintenance of existing franchisee financial performance dashboard 4. Financial ManagementWork closely with Finance Shared Service to ensure timely collections of franchise related payments 5. On Request and Ad Hoc BasisEvent Management – CNY, Franchisee Engagement SessionEnhance existing Franchise models and create new franchise modelsOther duties as assigned
About YouAt least 2-3 years of working experience in relevant industries, liaising & managing franchise ownersStructured and analyticalNumeric and possess commercial senseGood communications skills (written and spoken)Positive working attitude and solutions drivenAble to work well with all department internally and externallyProficient in business presentation, negotiation, interpersonal and communications skills
About UsAt 30 Jun 2025, the Group and its associates operated over 7,500 outlets and employed over 83,000 people. The Group had total annual revenue in 2024 exceeding US$24.9 billion.The Group is dedicated to delivering quality, value and service to Asian consumers through a compelling retail experience, supported by an extensive store network and highly efficient supply chains. The Group, including its associates, operates a portfolio of well-known brands across five key divisions: health and beauty, convenience, food, home furnishings, and restaurants.The Group’s parent company, DFI Retail Group Holdings Limited, is incorporated in Bermuda and has a primary listing in the equity shares (transition) category of the London Stock Exchange, with secondary listings in Bermuda and Singapore. The Group’s businesses are managed from Hong Kong.DFI Retail Group is a member of the Jardine Matheson Group.
The JobWe are seeking an experienced and strategic Rewards Lead to lead the development and implementation of rewards policies and programs for our Singapore businesses and participate in group rewards projects. This role will play a critical part in ensuring our rewards strategy aligns with business objectives, supports talent retention, and drives employee engagement across the organization. The ideal candidate will have deep expertise in compensation and benefits, strong project management skills, and the ability to navigate complex, multi-jurisdictional environments. Develop, implement, and maintain competitive and compliant rewards policies for the DFI Singapore businesses ensuring alignment with local regulations and market practices.Design and oversee compensation programs including salary structures, performance bonuses, sales incentives, and job levelling, tailored to the Singapore market.Monitor market trends and benchmarking data to ensure the rewards framework remains competitive and attractive to top talent.Leverage data analytics to assess the effectiveness of rewards programs and provide actionable insights to optimize outcomes.Act as a trusted advisor to senior leadership on all rewards-related matters, providing data-driven insights and recommendations.Engage with external vendors, consultants, and industry networks to stay informed on best practices and innovative rewards solutions.Communicate rewards policies and programs effectively to team members, ensuring transparency, understanding and engagement.
About YouBachelor’s degree in related disciplinesMinimum 7 years of experience in Reward or related practices. Union environment experience will be a plusExperience leading complex rewards projects across multiple businesses.Strong analytical skills and proficiency in using data to drive decision-making.Strong communication, influencing and collaboration skillsGrowth mindset with keen interest to drive improvements
