Position: CaseTrust Executive (Strategy & Operations)
About CaseTrust
CaseTrust is the trust mark awarded by Consumers Association of Singapore (CASE) to recognise businesses’ commitment to fair trading practices and transparency. Accredited businesses undergo a rigorous assessment process to earn this prestigious mark.
As part of the CaseTrust initiative to strengthen consumer protection in the various industries and sub-sectors, you will be part of a dynamic team made up of independent and self-motivated individuals to bring businesses into the accreditation programme.
Key Responsibilities
1. Accreditation ManagementManage the processing of applications, assessments and accreditation, liaising with assessors and businesses to address queries and resolve issues.
2. Project ManagementConduct research and assessment to identify opportunities to expand the CaseTrust Accreditation Scheme into existing and new industries.Contribute to projects aimed at increasing the adoption of the CaseTrust Accreditation Scheme.Work closely with key stakeholders (merchants, industry partners, and government agencies) to streamline scheme requirements and support smooth execution.Support the end‑to‑end implementation of the CaseTrust Scheme, including onboarding processes, assessment workflows, and operational coordination.Assist in developing scheme materials such as onboarding guides, FAQs, application kits, and internal SOPs to enhance clarity for participating merchants.Consolidate learnings and feedback from platform merchants to support continuous improvements to the scheme framework.
3. Reporting and Administrative SupportProvide secretarial support, including preparing presentations, writing meeting minutes, and compiling reports.Provide secretarial support, including preparing presentations, drafting minutes of meeting, and consolidating data for decision-making.Participate in CASE-wide initiatives and contribute to organisational objectives.
The candidate may also be involved in CASE-wide projects and initiatives as required.
Requirements
Qualifications and Experience:A good diploma or degree in Business Administration, Marketing, Communications, or a related discipline.1-3 years of experience in business development, marketing, or project coordination. Experience in e‑commerce will be an advantage.Demonstrated ability to support programme growth, assist in building partnerships, and contribute to achieving business outcomes.Knowledge of grant and subsidy processes, including application support, monitoring, and reporting, would be advantageous.
Skills & Competencies:Strong interest in expanding the base of businesses worthy of the CaseTrust mark.Self-motivated, driven, and enjoys engaging with people.Proficient in Microsoft Office and CRM systems.Excellent communication, presentation, and interpersonal skills.Knowledge of a second language is advantageous.Strong knowledge of government funding frameworks, application process, and compliance requirements is advantageous.
What We OfferA dynamic work environment where your efforts contribute to fostering fair trading practices.Opportunities to engage with industry players and government stakeholders to drive meaningful initiatives.Exposure to consumer protection initiatives and real-world compliance challenges.
Application
If you are passionate about consumer protection and fostering fair trading environments, we encourage you to apply. Please submit your resume and a cover letter detailing your experience and motivation for this role.
We look forward to welcoming you to the CaseTrust team!
Data Protection and Privacy Policy
By submitting your application, you agree to the terms in the Data Protection Policy listed on CASE's website at https://www.case.org.sg/dataprotection/.
Price Kaki Partnerships & Engagement Assistant Manager/Manager*
Join us at CASE to lead growth and partnership efforts for Price Kaki, a mobile app that empowers consumers to compare prices of groceries, household items, food & beverages helping them save money and make informed choices. You will play a central role in scaling the user base, forging strategic collaborations, and delivering tangible value to consumers and partners.
ResponsibilitiesMarketing & CommunicationsDevelop and execute a comprehensive digital marketing strategy to drive user acquisition and retention.Build and manage a content and communications calendar (social media, push notifications, in-app messages, newsletters, etc.) to engage users consistently.Create engaging content and marketing campaigns that align with brand objectives and user needs.Monitor, measure, and analyze campaign and engagement metrics; use data to refine strategies and maximize effectiveness.
PartnershipsIdentify, pitch to, and secure new partnership opportunities — including retailers, brands, and service providers — to expand Price Kaki’s offerings.Negotiate and manage exclusive deals and collaborations that add value for users and partners.Build and nurture long-term relationships with partners; act as the main point of contact.Work cross-functionally with marketing, product, and tech teams to align partnerships with app features, updates, and promotional campaigns.Explore creative and innovative partnership ideas that meet both business objectives and user needs.
RequirementsDegree in Marketing, Communications, Business, or related fieldDemonstrated experience in digital marketing; content planning, campaign execution, analytics, etc.Strong communication, negotiation, and stakeholder-management skills.Ability to manage multiple projects and priorities simultaneously.Comfortable meeting and engaging with clients and external partners.Passionate about consumer engagement and building meaningful partnerships.Strong proposal writing and presentation skills, tailored to different audiences.Excellent command of English (written and spoken).
Data Protection and Privacy Policy
By submitting your application, you agree to the terms in the Data Protection Policy listed on CASE's website at https://www.case.org.sg/dataprotection/.
* Role, seniority, and compensation will be based on the candidate’s relevant experience.
