The Risk Operations Manager will be instrumental in developing, implementing, and overseeing a robust risk management framework to identify, assess, monitor, and mitigate all types of risks associated with crypto exchange operations, products, and services. This role requires a deep understanding of the cryptocurrency landscape, financial market risks, regulatory requirements, and the ability to collaborate effectively across various teams to foster a strong risk-aware culture.
Key Responsibilities:Risk Framework Development & Implementation:Design, implement, and maintain a comprehensive enterprise-wide risk management framework, policies, and procedures tailored to the unique risks of a cryptocurrency exchange.Develop and manage Risk Appetite Statements and Key Risk Indicators (KRIs), defining clear thresholds and establishing reporting mechanisms.Lead and coordinate Risk & Control Self-Assessments (RCSAs), Product Risk Assessments, and Enterprise Risk Assessments to identify and address key risk areas.Risk Identification & Assessment:Proactively identify, analyze, and assess various types of risks, including but not limited to:Operational Risk: System failures, human error, process breakdowns, fraud, cyber security risks, business continuity, disaster recovery.Market Risk: Volatility, liquidity risk, price manipulation, unexpected market movements.Credit/Counterparty Risk: Risks associated with institutional clients, lending, or decentralized finance (DeFi) protocols.Regulatory & Compliance Risk: Evolving AML/CFT regulations, licensing requirements, data privacy, and other local/international crypto-specific regulations.Technology Risk: Smart contract vulnerabilities, blockchain network issues, platform security, data integrity.Product Risk: Risks inherent in new crypto products (e.g., derivatives, staking, NFTs).Conduct targeted data-driven risk assessments and develop risk management reporting using data visualization tools.Risk Monitoring & Mitigation:Implement and oversee control measures to mitigate identified risks effectively.Monitor key risk metrics and dashboards for proactive risk detection and incident management.Manage crypto-related risk incidents and issues, collaborating with stakeholders for timely resolution and effective remediation.Develop and implement tools and systems for real-time fraud detection, suspicious activity alerts, and anti-abuse mechanisms.Regularly review and question hedging positions, diversification, and exposure risk.Compliance & Governance:Ensure alignment of risk management practices with regulatory requirements and industry best practices.Collaborate with legal, compliance, and audit teams to address regulatory inquiries, close gaps, and ensure adherence to evolving regulations (e.g., MiCA, travel rule, local DPT regulations).Participate in risk committees and forums, escalating issues and updating crypto risk policies and procedures.Prepare and present regular and ad-hoc risk reports to internal committees, senior management, and boards.Stakeholder Collaboration & Culture:Collaborate closely with cross-functional teams, including Product, Engineering, Trading, Operations, Legal, and Compliance, to integrate risk management into business processes and new product development.Provide risk guidance and training to employees to raise awareness of risk obligations and promote a strong risk-aware culture within the organization.Liaise with regulatory authorities and external auditors as needed.
Requirements:Bachelor's degree in Finance, Economics, Business, Risk Management, Law, or a related quantitative field or professional certifications (FRM, CFA, CAMS) are a significant plus.3 years of proven experience in risk management, internal audit, or risk and controls, with a strong preference for experience within the cryptocurrency, FinTech, or financial services industry (e.g., investment banking, asset management).In-depth understanding of financial risk management frameworks (e.g., COSO, ISO 31000) and methodologies.Strong knowledge of cryptocurrency products, blockchain technology, and the associated risks and infrastructure.Familiarity with relevant regulatory frameworks and compliance requirements for virtual asset service providers (VASPs).Hands-on experience with risk programs such as KRIs, risk assessments, control testing, and business continuity planning.Excellent analytical, problem-solving, and decision-making skills with a keen eye for detail.Strong communication, presentation, and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic, and evolving environment.Proficiency in risk management tools and software applications; experience with GRC systems (e.g., Archer) is a plus.SQL and Python programming experience for data analysis and automation is highly desirable.
We are seeking a highly motivated and results-oriented Futures KOL Business Development Executive. This role will focus on building and managing relationships with Key Opinion Leaders (KOLs) and influencers to promote our cryptocurrency exchange and achieve ambitious targets for sign-ups, deposits, and trading volume. You will be responsible for the entire KOL lifecycle, from initial outreach and negotiation to ongoing relationship management, performance tracking, and revenue share calculation. This is a fantastic opportunity for a dynamic individual with a passion for cryptocurrency and a proven track record in business development to make a significant impact on a rapidly growing industry.
Responsibilities:KOL Identification and Outreach: Identify, research, and contact influential KOLs and social media influencers within the cryptocurrency and finance communities.Relationship Building: Cultivate and maintain strong, long-term relationships with KOLs, acting as their primary point of contact.Campaign Development and Execution: Collaborate with KOLs to develop creative and engaging promotional campaigns that resonate with their target audience. This includes brainstorming content ideas, negotiating campaign terms, and ensuring alignment with our brand guidelines.Performance Tracking and Analysis: Monitor and analyze the performance of KOL campaigns, tracking key metrics such as sign-ups, deposits, trading volume, and ROI. Identify areas for improvement and implement optimization strategies.Revenue Share Management: Calculate and manage revenue share payments to KOLs accurately and on time.Market Analysis: Stay up-to-date on market trends, competitor activities, and regulatory developments within the cryptocurrency market.Reporting: Regularly report on campaign performance, market insights, and progress towards targets.Collaboration: Work closely with the marketing, product, and technology teams to ensure seamless execution of KOL campaigns and alignment with overall business objectives.Market Share Growth: Develop and execute strategies to increase market share and brand awareness within the assigned region.Requirements:Proven track record in business development, preferably in the cryptocurrency or fintech industry. Experience working with KOLs or influencers is a significant advantage.Strong understanding of the cryptocurrency market and blockchain technology.Excellent communication, negotiation, and interpersonal skills.Data-driven approach with strong analytical skills. Ability to track, analyze, and interpret campaign performance data.Passion for the cryptocurrency industry and a strong desire to contribute to its growth.
We’re seeking a Human Resources Manager who thrives in a dynamic start-up Crypto-exchange firm. In this role, you will anchor our people-strategy and play a pivotal part in shaping a culture that is high-performance, collaborative, and aligned with the evolving digital asset landscape. You’ll work closely with leadership to support organizational growth, talent development, and employee experience in a regulatory-conscious yet innovative environment.
Responsibilities:HR Strategy & Workforce PlanningDevelop and execute HR strategies that directly support business goals and growth plans.Lead workforce planning, headcount forecasting, and talent deployment across functions.Partner with department leaders to build strong organizational structure and future-ready talent capabilities.Learning, Culture & Employee EngagementChampion a culture of ownership, innovation, and continuous learning.Develop engagement programs, leadership development paths, and performance coaching approaches.Facilitate organizational communication that supports transparency and cross-team alignment.Compensation, Benefits & Performance ManagementDesign competitive compensation frameworks aligned to market and regulatory standards.Manage performance review cycles, OKRs, promotions, and rewards strategies.Advise leadership on data-driven decisions related to workforce health and productivity.HR Operations & Policy GovernanceEnsure HR policies comply with Singapore employment legislation and industry regulations (MAS, PDPA, Employment Act).Oversee onboarding, HRIS data integrity, payroll coordination, and employee lifecycle processes.Act as a trusted point of contact for employee queries, conflict resolution, and workplace well-being.Requirements:Bachelor’s Degree in Human Resources, Business, or related discipline.At least 5 years of HR experience at a Managerial level, preferably within a fast-pace Finance or FinTech industry.Strong understanding of Singapore employment law and HR compliance frameworks.Demonstrated ability to influence and partner with senior stakeholders.Comfortable working in agile environments where priorities shift quickly.Ideal Attributes:Strong communication and relationship-building skills.Forward-thinking mindset with openness to emerging work models and evolving global talent landscapes.Passion or curiosity for crypto, Web3, blockchain, or FinTech.
Executive SupportManage the CEO’s calendar, including scheduling of meetings, travel arrangements, and prioritization of tasks.Prepare, proofread, and review communications (emails, reports, presentations) on behalf of the CEO.Serve as the primary point of contact for external stakeholders (investors, partners, regulators) and internal teams.Strategic CoordinationAttend and document key leadership meetings; track and ensure follow-up on action items.Assist with business planning, market research, and competitive analysis to inform strategic decisions.Facilitate collaboration across departments (Tech, Compliance, Marketing) to execute high-priority initiatives.Industry-Specific DutiesMonitor and synthesize updates on crypto regulations, global market trends, and emerging opportunities for the CEO.Provide support with compliance activities, including licensing and AML/KYC documentation.Administrative and Miscellaneous TasksHandle confidential information with utmost discretion and professionalism.Address ad-hoc requests and manage time-sensitive tasks as required.Translate documents and communications and liaise with Mandarin-speaking stakeholders as necessary.
Qualifications and Skills:Bachelor’s degree in Finance, Business, Economics, or a related field; MBA or an advanced degree is a plus.At least 3 years of relevant experience as an executive assistant, strategic analyst, or project manager within crypto, fintech, or traditional finance.Proficiency in Microsoft Office Suite (Excel, PowerPoint) and excellent English communication skills (written and verbal).Fluency in Mandarin (spoken and written) is required to communicate effectively with key stakeholders and handle translations.
Responsibilities:Full Accounting Management: Handle daily bookkeeping, reconciliation, and financial reporting to ensure accuracy and compliance.Financial Reporting & Analysis: Prepare monthly, quarterly, and annual financial statements and provide financial analysis to support business decisions.Tax Compliance: Manage Singapore tax filings (e.g., GST, corporate income tax) to ensure compliance and optimize tax strategies.Audit & Compliance: Liaise with external auditors and regulatory authorities to ensure financial compliance with Singaporean regulations.Cost Control & Budgeting: Monitor budget implementation, optimize financial processes, and enhance cost efficiency.Payment & Cash Management: Oversee company cash flow, approve payments, and manage financial transactions to ensure security and efficiency.Business Support: Work closely with operations, risk management, and legal teams to provide financial support and improve processes.Financial System Optimization: Maintain and enhance financial software and ERP systems to improve accounting efficiency.Requirements:Bachelor’s degree or higher in Accounting, Finance, or discipline.At least 3 years of full-set accounting experience, preferably in the cryptocurrency, fintech, or blockchain industry.CPA or Singapore CA (Chartered Accountant) certification is preferred.Strong knowledge of Singaporean financial regulations, tax policies, and IFRS (International Financial Reporting Standards).Experience in financial management for digital assets, cryptocurrency, or blockchain-related businesses; familiarity with exchange operations is a plus.Proficient in financial software and advanced Excel skills.
