Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.
IRIS Singapore, a creative, strategic and innovative company that uses the power of participation to excite progress for businesses has recently became part of the Cheil family. As part of their diverse team, we would like to invite you to participate in their progress – moving yourself and the world forward with every decision you make. Iris’s bustling office is situated in the district of Singapore, proudly embodies the best within the APAC region, home to an eclectic team of 60 with deep specialism, they are proud to be the creative agency for Trust, Samsung, Alcon and other leading brands in the region.
We are inviting candidates for the position of:
Social Admin Executive
We are looking for a meticulous Social Admin Executive to join Iris Singapore Team in supporting Samsung’s social media community, with a strong focus on global content management and community management with Key Opinion Leaders (KOLs) across all key social media channels. This will provide many learning opportunities for anyone who loves all things social content and wants to build out their expertise in this field into a fledgling social media management career.
Job Description:Manage end-to-end content requests from local markets and content creators, ensuring all deliverables meet social media best practices, brand and platform requirements.Review and validate content for brand alignment, platform suitability, compliance, and quality standards before publication.Identify key KOL content opportunities and proactively engage KOL and their communities through effective community management.Systematically catalogue and organize approved assets systematically for efficient retrieval, reporting, and future reuse.Coordinate closely with internal teams and clients to ensure seamless execution of content workflows with no gaps or errors.Maintain meticulous attention to detail to safeguard against content inaccuracies, permission issues, or asset mismanagement.Write, edit, and adapt social media copy in line with brand tone of voice and platform best practices.Publish and schedule content ensuring accuracy, timeliness, and consistency.Monitor conversations and support crisis management by identifying sensitive issues early and escalating risks appropriately.
Qualifications:Diploma or Degree in Marketing, Communications, Media, or related fields.Min. of 1-year experience in social media, community management, or account management roles.Strong written communication skills and a good sense of tone.Familiarity with Instagram features and best practices.Highly organized and comfortable managing manual, detail-heavy processes.Interest in mobile photography or tech brands is a plus.Meticulous, process-driven with a strong sense of ownership and accountability.Experience with Sprinklr, Meta Business Suite or social media management tools.
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.
For more information, visit us at: www.cheil.com.
Retail Brand Experience Manager
We are seeking a visionary Retail Brand Experience Manager with a strong background in merchandising and Field Force Management (FFM) to lead the creation and execution of immersive, customer-centric retail experiences across all store formats. This role bridges brand strategy, in-store storytelling, and product presentation, ensuring our brand is brought to life consistently and compellingly at every consumer touchpoint.
The ideal candidate combines a strategic mindset with hands-on merchandising expertise to drive brand affinity, elevate the in-store journey, and maximize commercial performance.
Key Responsibilities:
Brand Experience:Develop the holistic retail/event brand experience strategy across all physical store /event venue environments.Collaborate cross-functionally (marketing, visual merchandising, store ops, product, etc.) to create cohesive, brand-right experiences.Translate global brand identity into localized and culturally relevant in-store experiences.Manage vendors (event vendors etc.) to ensure quality output. Set budgets and manage them efficiently.
Merchandising Strategy & Execution:Oversee merchandising planning and execution to ensure optimal product presentation, assortment curation, and inventory alignment.Develop and implement planograms and ensure effective deployment across store formatsAnalyze performance data and consumer insights to inform seasonal strategies, product storytelling, and promotional activity.Partner with buying and planning teams to align visual presentation with commercial goals and brand objectives.Manage vendors (POSM vendors etc.) to ensure quality output and to set budgets and manage them efficiently.
Visual Merchandising & Store Design:Lead or collaborate on visual merchandising and store layout strategy to enhance shoppability, dwell time, and conversion.Provide creative direction on in-store campaigns, signage, window displays, and fixture innovation.Ensure execution consistency and excellence across all stores, including flagship, pop-up, and franchise formats.Develop and maintain shop and fixture installation guidelines for scalable execution.
Field Force Management:Manage the day-to-day operations of agency and its field employees, ensuring adherence to company standards, regulations, and KPIs.Develop and nurture strong relationships with key accounts, retail partners, and agency stakeholders within the consumer electronics space.Design and implement field execution strategies aligned with sales targets and market growth objectives.Monitor and analyze sales data, market trends, and customer feedback to identify opportunities for improvement.Prepare comprehensive reports on Promoter performance, market insights, and operational metrics for senior leadership.Ensure all activities comply with company policies, branding standards, and contractual commitments.
Qualifications:Bachelor's degree in Marketing, Merchandising, Retail Management, or related field; MBA or advanced degree a plus.3 to 5 years of experience in retail, with a strong emphasis on merchandising, FFM, brand experience, and visual execution.Proven track record of creating and implementing retail experiences that drive customer engagement and sales.Experience managing POSM production and store maintenance vendors, including budget and quality control.Deep understanding of consumer behavior, retail trends, and omnichannel environments.Strong leadership, communication, and cross-functional collaboration skills.Experience working in fast-paced, brand-led organizations (fashion, lifestyle, beauty, luxury, or consumer retail preferred).
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries. For more information, visit us at: www.cheil.com.
IRIS Singapore, a creative, strategic and innovative company that uses the power of participation to excite progress for businesses has recently became part of the Cheil family. As part of their diverse team, we would like to invite you to participate in their progress – moving yourself and the world forward with every decision you make. Iris’s bustling office is situated in the district of Singapore, proudly embodies the best within the APAC region, home to an eclectic team of 60 with deep specialism, they are proud to be the creative agency for Trust, Samsung, Alcon and other leading brands in the region.
We are inviting candidates for the position of:
Assistant Social Media Manager / Social Media Manager
Key Responsibilities:Content Creation & Creative Strategy• Lead the conception and production of thumb-stopping social content that aligns with brand and campaign objectives.• Collaborate with creative teams and external partners to ensure high-quality, culturally relevant, and engaging content.• Write, edit, and adapt social media copy in line with brand tone of voice and platform best practices.
Social Strategy & Planning• Develop and implement social media strategies that deliver on business and marketing objectives.• Support campaign planning, calendar management, and workflow coordination across internal teams and external stakeholders.• Identify key KOL/influencer opportunities and engage their communities to amplify brand impact.
Community & Account Management• Serve as the main point of contact for clients, ensuring smooth execution from briefing to production to implementation.• Monitor conversations, trends, and performance metrics; provide insights to optimize content and engagement strategies.• Support crisis management by identifying sensitive issues early and escalating risks appropriately.
Paid Social & Media Optimisation• Collaborate with media agencies to implement paid social campaigns and optimize performance.• Monitor analytics and reporting tools to ensure campaigns meet KPIs and drive visibility.
Content Governance & Operations• Ensure all content meets brand guidelines, compliance standards, and platform requirements before publication.• Maintain meticulous organization of social assets for efficient retrieval, reporting, and future reuse.• Track and evaluate social performance to inform continuous improvement.
Qualifications:• Diploma or Degree in Marketing, Communications, Media, or related fields.• Minimum 5 years of experience in social media management, digital marketing, or media management.• Strong understanding of social media platforms, trends, consumption behaviours, and the human insights that inform them.• Proven experience managing KOL/influencer relationships and community engagement.• Hands-on experience or certification in social media management and analytics tools, including but not limited to Meta Ads Manager, Meta Analytics, Meta Business Suite, LinkedIn Campaign Manager, Sprinklr, Sprout Social, and Brandwatch.• Meticulous attention to detail with a strong commitment to accuracy, quality, and editorial judgment.• Highly organized, process-driven, and capable of managing multiple campaigns and workflows simultaneously.• Proficiency in data analysis and performance optimization, with a data-driven mindset to inform content and campaign strategy.• Strong written and verbal communication skills.• Experience in both brand and agency environments is advantageous.• Passion for technology, mobile photography, automotive brands, or consumer electronics is a plus.• Valid driving license preferred due to occasional on-site shoots/field assignments.• Genuine passion for strategic thinking and leveraging social channels to drive measurable business impact.
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.
For more information, visit us at: www.cheil.com.
We are inviting candidates for the position of:
Marketing Data Analyst Intern (Social & CRM) (Full-time internship)
Job Description:Collect and validate data from various sources i.e., Sprout Social, Brandwatch, Braze, Sprinklr, Meta and TikTok.Build and maintain Excel dashboards and reports.Analyze trends, patterns, and key metrics using Excel.Assist in generating insights and recommendations based on data analysis.Create clear, easy-to-understand data visualizations and summaries.Support ad-hoc data requests and business reporting needs.
Qualifications:Currently pursuing or recently completed a Bachelor's degree in Marketing, Business, Economics, Communications, or related fields.Competent at using Microsoft Excel.Familiarity with data visualization tools (e.g., Power BI, Tableau) is a plus.Strong analytical skills and attention to detail.Excellent organizational, problem-solving, and communication skills.Eagerness to learn, take initiative, and work in a fast-paced environment.
What You’ll Gain:Hands-on experience with real marketing and social media data across platforms like Meta, TikTok, and social listening tools.Opportunity to enhance data analysis, and reporting skills.Opportunity to strengthen your data analysis, reporting, and storytelling skills in a real-world business setting. Mentorship and guidance from experienced team members, with opportunities to learn industry tools and best practices.
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries. For more information, visit us at: www.cheil.com.
We are inviting candidates for the position of:
Account Manager / Senior Account Manager The Account Manager / Senior Account Manager is experienced in integrated communications, digital and social. He/She will be responsible for managing clients, coordinating internal resources and leading agency to meet clients’ marketing and advertising needs. He/She is responsibility for agency outputs, provides perspective and leadership in the developing the highest quality deliverables.
Responsibilities:
Integrated Campaign Management
Develops clearly focused creative strategies and creative briefsDelivers value adding performance throughout the projectCollaborative teamwork between Creative, Media and PlanningPrepares and participates in client presentationsProvides input for creative strategies/briefsOrganizes day-to-day smooth operation of projectEnsures and facilitates effective communication flow throughout projectManages production quality, timeline and budget expenses
Client Partnerships and CollaborationsLiaises and maintains regular contact between clientUnderstands clients’ products, services and advertising requirementsDiscuss campaign details with clients and Agency membersDemonstrates ability to interact with clientsOrganizes and participates in client presentationsOrganically grow the business
POSM Planning & ExecutionEnsure POSM execution aligns with brand guidelines and campaign objectivesPlan and manage the full POSM lifecycle, from concept and production to distribution and in-store implementation.Collaborate with vendors and suppliers to ensure cost-effective, high-quality production.
Requirements:
Minimum 4 to 6 years of integrated / digital experience in the advertising industrySelf-motivated, persistent, hardworking, committed, creative, organizer, team playerHold a Polytechnic Diploma/ Bachelor’s degree (or higher)Knowledge in digital marketing, advertising, marketing communication and POSM executionKnowledge in web analytics, data driven marketing and content marketing will be a plusExcellent listening comprehension and strong presentation skills a mustEffective communication (verbal and written); Good command of the English language
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.
For more information, visit us at: www.cheil.com.
Digital Account Manager
Responsibilities:
Manage day-to-day client relationships, acting as a trusted partner while supporting senior leadership on strategic direction and long-term account growth.Lead the execution of integrated digital and media campaigns including marketplace, ensuring projects are delivered on time, on budget, and to agreed quality standards.Work closely with planning, creative, media, and data analyst to develop and implement digital and media strategies aligned to client objectives.Support media planning and activation across paid digital channels (e.g. social, search, display, programmatic, eCommerce), ensuring channel plans align with campaign goals and funnel stages.Translate client briefs into clear internal briefs covering creative, media, performance marketing, and technology requirements.Manage multi-channel campaigns across paid, owned, and earned touchpoints, with an understanding of the full customer journey.Coordinate global or regional campaigns and support local market rollouts, ensuring alignment to strategy, cultural relevance, and creative consistency.Demonstrate hands-on understanding of digital performance marketing, to track campaign performance, identify optimisation opportunities, and to increase conversion and sales targets.Identify incremental growth opportunities within existing accounts, including additional media, digital, or performance-driven initiatives.Proactively surface insights, ideas, and recommendations informed by data, competitive activity, and digital/media trends.Ensure accurate project execution and attention to detail to maintain client trust and delivery standards.Take a consultative approach with clients, confidently managing expectations and escalating risks or issues when needed.
Requirements: Minimum 5 years’ experience in digital marketing, media, loyalty, strategy, or client services, preferably within an agency environment.Hands-on experience with digital media planning, performance marketing, and optimisation across key paid channels.Proven ability to manage integrated digital campaigns across paid, owned, and earned touchpoints.Strong understanding of digital production and delivery workflows, including platforms such as AEM, JIRA, and Adobe Target.Working knowledge of web and app analytics platforms, with Adobe Analytics and Google Analytics preferred.Strong communication and stakeholder management skills, with experience collaborating across cross-functional teams.Strong creative and practical problem-solving skills, applied to day-to-day account operations and client challenges, with the confidence to present ideas, performance results, and recommendations clearly and persuasively.High attention to detail, strong budget awareness, and sound judgement in problem solving.Self-motivated, collaborative team player, comfortable taking ownership of accounts and deliverables.Confident and professional disposition, with the ability to manage multiple priorities effectively.
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.
For more information, visit us at: www.cheil.com.
We are inviting candidates for the position of:
Strategic Planning Intern
Job description (Full-time internship)
We don’t just look at data; we look for the human truth beneath the scroll. At Cheil Singapore, we’re looking for a Planning Intern who is obsessed with why people do what they do.
You will be joining the award-winning Strategy team who are responsible for aiding culturally rich creative work through research, field work, brief writing and data-driven arguments. You’ll gain meaningful experience on brand strategy and campaign planning, as well as sharpen your strategic skillset through hands-on experience, mentoring and support.
Duties and Responsibilities:Analyse and synthetise research (Social, market, trends etc.) to inform strategic decision makingField work to gather real-world insights and inspirationsAssist in creative brief writing and inspirationContribute to strategy and creative sessionsSupport campaign planning including platform best-practices
Intern Requirements & Qualifications:Bachelor’s degree in marketing, business, or any related studies.Strong written and verbal communication skillsAbility to prioritise and multi-task projectsLateral thinkerTaking the initiative to be proactive and requires minimal handholdingStrong interpersonal skills and ability to work collaboratively in a team environmentProficiency in Microsoft Office suite, including Excel, Word, and PowerPoint
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.
For more information, visit us at: www.cheil.com.
We are inviting candidates for the position of:
Regional CRM & Insights Analyst (SEAO)
We are looking for a Strategic CRM Analyst to join our Regional CRM team. This is not a "back-office" reporting role. You will be the bridge between complex data sets and actionable business growth. While you will be responsible for the technical rigor of data extraction and dashboarding, your primary value lies in your ability to translate numbers into a "Consultancy-grade" narrative for regional and local stakeholders.
You must have a high degree of ownership. The ideal candidate should provide the "So What" and the "Now What" that helps the brand win in 8+ diverse markets across Southeast Asia and Oceania.
Key Responsibilities:
1. End-to-End Insights OwnershipData Storytelling: Own the analytics lifecycle—from raw data extraction to the delivery of polished, client-ready strategic decks.Business Interrogation: Analyze CRM performance across campaigns, audiences, and real-time journeys. You aren't just looking for metrics; you are looking for insights and trends.Consultancy-led Reporting: Develop high-impact written summaries and presentations that prioritize business insights over raw data points. You must be able to tell a compelling story to stakeholders who may not be data-literate.
2. Regional & Local Market PartnershipStrategic Alignment: Partner closely with the Regional and local teams to ensure that measurement frameworks align with hyper-personalization goals and campaign intent.Market-Level Guidance: Act as a consultant for local markets, helping them interpret their specific performance data and providing clear recommendations for optimization.Proactive Optimization: Identify trends, anomalies, and "whitespace" opportunities within the data to inform future regional planning and roadmaps.
3. Operational & Technical ExcellenceData Quality & Governance: Take ownership of data hygiene and the accuracy of regional reporting. Contribute to the automation of scalable analytics processes to move the team toward real-time reporting.Advanced Querying: Be the "hands-on" expert for data validation to structure and query data across various CRM platforms and regional data sources.Measurement Frameworks: Build and maintain sophisticated visualization frameworks (Adobe Analytics/Tableau/PowerBI) that allow for "at-a-glance" clarity for senior leadership.
Requirements & Qualifications:5–7 years of experience in CRM Analytics, Business Intelligence, or Marketing Data Science (Agency or Client-side experience in a regional capacity is a plus).Strategic Mindset: A proven ability to link CRM KPIs (Open rates, CTR, Conversion) to broader business outcomes (Retention, LTV, and Revenue).Communication & Presence: Exceptional verbal and written communication skills. You must be comfortable presenting insights to regional leads and driving alignment on marketing decisions.Technical Mastery: Advanced proficiency in SQL and Excel. Significant experience with Data Visualization tools like Tableau or PowerBI.Automation: Advanced proficiency in JavaScript for data manipulation, automation, and analytics implementation.Data Engineering & Pipeline Management: Experience with data pipeline management, including data ingestion, transformation, validation, and integration across CRM and analytics platforms.Ecosystem Knowledge: Deep understanding of the CRM marketing ecosystem, including lifecycle stages, audience segmentation, and multi-channel journey orchestration.Adobe & MarTech Proficiency: Familiarity with Adobe Experience: Campaign and RT-CDP and Adobe Analytics for audience mining and performance reporting is highly preferred.
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.
For more information, visit us at: www.cheil.com.
We are inviting candidates for the position of:
Regional CRM Strategy Director (CRM & Hyper-personalization)
The Regional Strategy Director is the lead architect of the client’s transition from traditional lifecycle marketing to a Real-Time Hyper-personalization engine across the SEAO region. You are not just a consultant; you are a visionary-doer responsible for defining the end-to-end customer experience. You will bridge the gap between high-level business goals and technical execution, ensuring every touchpoint adds value to the consumer and the bottom line.
Key Responsibilities:
1. CRM Vision & Hyper-personalization LeadershipNext-Gen Strategy: Define and lead the regional CRM vision, shifting from traditional lifecycle management to a Real-Time Hyper-personalization model.End-to-End Value: Translate CRM from simple email/push execution into comprehensive customer value management across acquisition, engagement, loyalty, and lifetime value (LTV).Journey Orchestration: Design scalable regional frameworks and playbooks for acquisition, engagement, and loyalty, ensuring brand consistency and local agility across 8 markets.Technical Translator: Act as the strategic bridge between business needs and technical teams. You must define the logic for data platforms and campaign orchestration to deliver personalized campaigns.Experience with Adobe Experience: Adobe Campaign and RT-CDP is highly preferred.
2. Regional Partner & Strategic OwnershipRegional Stakeholder Leadership: Senior Stakeholder Management: Act as the lead strategic partner for Regional HQ, trusted by senior leadership to align CRM initiatives with overarching business objectives.Integrated Strategy: Partner with Tech, Creative, and local market teams to ensure CRM is the heartbeat during major product launches.Growth Identification: Own CRM growth across the regional portfolio; identify whitespace opportunities, shape data-led solutions, and convert strategy into measurable commercial outcomes.Hands-on Excellence: Balance strategy with a "sleeves-rolled-up" approach, stepping in to ensure flawless execution during campaign launch windows.
3. Practice Building & Delivery ExcellenceOperational Rhythm: Stabilize and scale the regional CRM practice with clear governance, quality standards, and reporting cycles.Execution Accountability: Ensure regional programs are delivered with speed and accuracy. You must be an operational leader who can step into the details of campaign logic or journey mapping, especially during high-pressure launches.Continuous Improvement: Drive innovation in process and performance measurement, ensuring the region stays ahead of industry benchmarks for engagement and conversion.
What Success Looks Like:Strategic Growth: CRM is recognized as a primary business engine, driving real-time interactions that move the needle on regional revenue.Transformation Partner: The Regional HQ views the agency as a transformation partner rather than a fulfillment vendor.Operational Maturity: The transition to hyper-personalization is seamless, with local markets successfully adopting regional frameworks.
Qualifications & Technical Requirements:10+ Years Experience: Proven track record in CRM, lifecycle marketing, or MarTech-led transformation at a regional scale.Strategic Sharpness: Ability to link complex data strategies to tangible business outcomes and "C-suite" narratives.Resilient Leadership: A calm-under-pressure, outcome-driven mindset with the ability to navigate a fast-paced, matrixed environment.Adobe Ecosystem Expertise: Extensive experience with Adobe Experience is essential. You must be fluent in the business application of Adobe RT-CDP (AEP) and Adobe Campaign v8 for large-scale hyper-personalization.
Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries. For more information, visit us at: www.cheil.com.
Project Manager
As Project Manager, you’ll be accountable for day-to-day management of the Cheil ecosystem and across functional advertising team.
This role is a key liaison between the vendor and executive teams.
Responsibilities:
Independently ensure the successful implementation of projects including and managing timelines, scopes, budgets, communications, quality, issues, risks, critical paths, and resource constraintsWork with key stakeholders to manage end-to-end project operations, including preparation of estimates and quotations, securing client POs and contracts, and overseeing client billing and vendor PO management. Responsible for cost control and overall project profitability.Monitor and measure project processes and activities to identify and communicate potential issues, risks or problems in a timely fashion and provide corrective action options and drive to resolutionEscalate schedule delays due to issues and risks to key stakeholdersReview performance evaluations for vendors on projectsWork with the Account Director/Manager and creative team to ensure that deadlines, quality and requirements of deliverables are met Perform post project review and lessons learnedEstablish and maintain relationships with third parties/vendors
Requirements
At least 3 years’ experience as a PM on large projects dealing with cross-functional teams and complex processesAble to develop key relationships with internal cross-functional stakeholders and clients to get a good grasp of clients’ online marketing landscapeMulti-tasker with ability to juggle multiple projectsGood understanding of digital output such as eDMs, HTML5 banners, social media campaigns, campaign microsites etc.Practical experience with project management software.
