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CHAGEE
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  • Retail Layout & Flow Optimization Manager - APAC  

    - Singapore

    Role Responsibilities:Store Layout & PlanningDesign and optimize store layouts for new openings across APAC, including front-of-house, back-of-house, prep, cashier, and pickup areasDevelop standardized layout models for different store formats (street stores, mall stores, kiosks, etc.)Ensure layouts comply with local regulations and operational constraintsFlow OptimizationAnalyze customer and staff movement to eliminate bottlenecks and improve production speedDesign optimal order-to-pickup flow while minimizing conflicts between customer and staff movementOptimize workstation and equipment placement using peak-hour and order-mix dataExecution & StandardizationReview and approve layout, equipment, and M&E drawingsParticipate in store opening and refurbishment site inspections to ensure design accuracyBuild and maintain APAC-wide Layout & Flow standards, SOPs, and approval processesCost & EfficiencyImprove sales per square meter through smarter layout and flow designReduce unnecessary equipment, labor inefficiencies, and space wastePartner with supply chain and equipment teams to ensure operationally efficient setupsCollaboration & Continuous ImprovementWork closely with Operations, Training, Design, Engineering, Suppliers, and Franchise PartnersUse data insights to continuously optimize store performance across the region
    Role Requirements:Bachelor’s degree or above (Architecture, Interior Design, Operations, Industrial Engineering, or related fields preferred)3+ years of experience in restaurant chain layout planning, operational optimization, or restaurant engineeringStrong understanding of beverage, coffee, or QSR operations and customer flowAbility to read and review layout, M&E, and equipment drawingsExperience working across multiple APAC markets or strong cross-cultural communication skillsProficiency in CAD, SketchUp, Visio, or similar tools

  • We are looking for a Financial Reporting Manager to join our team in Singapore on a 6-month maternity cover contract.
    Responsibilities Financial Reporting Lead the preparation and timely submission of monthly, quarterly, and annual financial reports across the APAC region.Collaborate with the APAC Finance Director on the preparation of consolidated financial statements in accordance with IFRS and local GAAPs.Ensure the accuracy of regional financial consolidations and related disclosures.Continuously improve financial reporting systems and processes to drive efficiency, accuracy, and timeliness.Provide financial insights and analysis to support strategic business decisions.Partner with internal stakeholders (accounting, legal, operations) to align reporting with broader business strategies.
    Systems & Process Management Oversee financial reporting tools and systems to ensure data integrity and reporting effectiveness. Drive automation and process improvements in financial reporting workflows.Lead system-related initiatives and upgrades that enhance reporting capabilities.
    Stakeholder Collaboration Liaise with cross-functional teams to ensure alignment in financial reporting objectives and outcomes.Support the APAC Finance Director with insights and data to guide high-level financial decisions.
    Ad-hoc Projects Participate in key initiatives such as system migrations, financial audits, and M&A due diligence.Stay informed of changes in financial reporting standards and best practices across APAC.
    QualificationsBachelor’s degree in Accounting, Finance, or a related field. CPA, CA, or equivalent professional qualification preferred.Minimum 5 years of experience in financial reporting, ideally in an APAC regional role.Strong knowledge of IFRS and local financial regulations across the region.Proven experience in consolidation, financial systems, and reporting tools.Analytical mindset with attention to detail and a process-improvement approach.Strong communication skills and ability to work cross-functionally.

  • Treasury Manager  

    - Singapore

    Key Responsibilities:Cash Flow ManagementPrepare and maintain accurate short- and long-term cash flow forecasts across all business units.Monitor daily cash positions to ensure sufficient liquidity and working capital.Align cash flow projections with operational and financial planning.
    Banking and Financial Institution ManagementAct as the primary liaison with local banking partners for all operational and strategic matters.Negotiate and manage banking facilities, service terms, and fee structures.Ensure full compliance with banking covenants and regulatory requirements.
    Treasury OperationsManage all aspects of cash operations, including local bank account administration and intercompany fund transfers.Implement cash pooling or liquidity structures where applicable.Ensure controls and risk mitigation strategies are in place across treasury functions.
    Payment Oversight (SSC)Oversee the payment team in the Shared Services Center (SSC), ensuring accurate and timely processing of vendor payments and other disbursements.Work closely with the SSC to standardize and streamline payment processes and ensure adherence to internal controls and compliance standards.
    Reporting & CompliancePrepare and present regular treasury and liquidity reports to senior management.Ensure compliance with internal policies, tax regulations, and statutory requirements.Support internal and external audits related to treasury and payment processes.
    Process Improvement & SystemsIdentify opportunities to improve treasury operations through automation, digitization, or policy enhancements.Support the implementation and ongoing use of treasury and payment systems (ERP/TMS).
    Qualifications:Bachelor’s degree in Finance, Accounting, or related discipline.Professional certification such as CTP, CPA, or CFA is an advantage.Minimum 5 years’ experience in treasury, finance operations, or payments, preferably in F&B, retail, or FMCG.Demonstrated experience managing banking relationships and leading payment functions.Strong understanding of cash flow forecasting, treasury controls, and payment processing best practices.Familiarity with ERP and treasury systems; strong Excel and data analysis skills.Excellent leadership, communication, and problem-solving skills.

  • Regional Planning & Analytics Specialist  

    - Singapore

    Role SummaryThe Regional Planning & Analytics Specialist will be responsible for owning regional planning for limited-time offerings (LTOs) across categories, deliver regional planning analytics and BI to improve forecast quality, inventory health, and supply performance across the portfolio.
    The role will also consolidate demand signals, translate plans into supply and replenishment actions with HQ/suppliers, and provide decision support through standardized dashboards, insights, and post-launch reviews.
    ResponsibilitiesLTO demand forecasting & planningConsolidate market inputs (new store pipeline, refresh/renovation plans, replacement cycles, campaign/LTO needs) into a regional demand signal.Build and maintain demand plans by market and category (weekly/monthly as required), including assumptions and scenario/sensitivity analysis.Improve demand quality with markets via standard templates, approval gates, cut-off timing, and exception handling.
    Supply planning & replenishment coordinationTranslate demand plans into supply plans with HQ/suppliers, balancing lead times, MOQs, capacity, and shipment constraints.Monitor and optimize inventory levels (coverage/DOH), minimizing stockouts and excess.Drive replenishment cadence and exception management (shortages, production delays, shipment slips, allocation/rebalancing across markets).
    LTO readiness, rollout & transition (lifecycle management)Own LTO rollout and transition planning for portfolio changes (new SKUs/specs/suppliers, packaging/design refresh, system/process changes).Define cutover approach, old-to-new mapping, depletion strategy, buffer sizing, timelines, and communications.Track readiness milestones and risks; coordinate mitigation plans with HQ, suppliers, and markets.
    BI, analytics & performance monitoringBuild and maintain centralized dashboards and reporting views across markets (service level/fill rate, forecast accuracy, inventory DOH/turns, OTIF, expedites/exceptions).Perform deep-dive analyses on forecast variance, supply constraints, allocation outcomes, lead time variability, supplier performance, and LTO post-launch performance.Standardize KPI definitions and automate recurring reporting where applicable.
    S&OP decision support & stakeholder collaborationPrepare regular management updates with key risks, root causes, trade-offs, and recommended actions.Support S&OP / planning reviews by preparing data packs and narratives (demand changes, constraints, inventory outlook, key decisions required); track decisions and action follow-ups.Liaise with HQ and market stakeholders (Ops, Marketing, Procurement, Finance, Logistics/Warehousing, IT) to ensure alignment and smooth execution.
    Requirements3–6 years of relevant experience in demand planning, supply planning, replenishment, or supply chain analytics (regional/multi-market experience preferred).Strong BI and analytics capability (dashboarding, data modeling, KPI design; advanced Excel required; Power BI/Tableau preferred).Solid planning fundamentals: forecasting, inventory management (DOH/coverage), lead times, MOQs, capacity constraints, and exception management.Experience coordinating cross-functional stakeholders and managing timelines for launches/changes (product, packaging, merchandising, system/process changes).Strong communication and structured problem-solving; able to translate data into decisions and actions.Detail-oriented with strong ownership and follow-through in fast-paced environments.

  • Regional Supply Chain Operations Specialist  

    - Singapore

    Role SummaryThe Regional Supply Chain Operations Specialist is responsible for supporting the regional supply chain team by driving disciplined, on-time month-end close processes and improving cost visibility across markets.
    The role manages coordination with market teams, 3PLs, forwarders, and HQ functions to ensure billing accuracy, timely accruals, and closure of disputes/claims. Build practical landed cost and cost-to-serve views to support operational decisions.
    ResponsibilitiesMonth-end close support (regional)Run a standardized close checklist across markets for supply chain cost items (3PL, freight, customs-related charges where applicable).Consolidate market close inputs (open items, pending invoices, accruals required) into a regional close pack.Follow up on missing documents, cut-off gaps, and open items; escalate blockers with clear context and options.
    Billing & contract governanceMaintain a centralized repository of logistics/3PL contracts and rate cards (latest signed copies, appendices, SLAs, contacts).Track contract validity, renewal timelines, and pricing effective dates; run an expiry/renewal tracker and notify owners ahead of deadlines.Perform invoice reasonableness checks against agreed rate cards/quotes and required supporting documents (e.g., POD, delivery records, billing breakdowns).Maintain a billing issue and dispute log; coordinate resolution with vendors and market PICs through to credit note/closure.Identify recurring billing problems and propose process fixes to prevent repeat cases.
    Claims and recoveriesCoordinate claims for shortages/damages/service failures by collecting evidence, submitting claims, and tracking recovery/credits.Maintain a claims tracker and ensure recoveries are reflected during closing.
    Cost visibility (landed cost and cost-to-serve)Maintain an “actual cost” log for key cost components (freight, 3PL handling/storage, accessorials) using available invoices and references.Produce simple cost-to-serve summaries by market/category/lane to support decisions (ship mode, consolidation, buffer strategy, expedite justification).Partner with Planning/Logistics/W&D to translate cost drivers into actionable improvements.
    Stakeholder coordinationWork closely with market SC/finance teams who process local billing, ensuring consistent standards and on-time submission.Liaise with regional leads and cross-functions (Finance, Logistics/IMEX, Warehousing, Systems) to align cut-offs, documentation standards, and issue resolution.
    Requirements1–3 years of relevant experience in supply chain operations, logistics coordination, 3PL/freight administration, or operations support roles.Comfortable working with invoices, basic reconciliations, and structured trackers; strong Excel required.Strong follow-through and coordination skills across multiple markets and stakeholders.Able to work with imperfect data, organize information clearly, and drive closure.Attention to detail and ability to handle sensitive cost information appropriately.

  • Regional FP&A Manager (Consolidation & G&A)  

    - Singapore

    We are looking for a hands-on and detail-oriented Regional FP&A Manager to support financial consolidation and G&A cost management across our APAC markets in a fast growing chained beverage business.
    This role plays a critical part in ensuring accurate, timely, and structured financial reporting, with a strong focus on regional P&L consolidation, cost tracking, and stakeholder reporting. The ideal candidate is highly meticulous, disciplined, and comfortable working with large datasets and recurring reporting cycles.
    Key Responsibilities Regional Consolidation: Perform monthly P&L consolidation across APAC entities, ensuring accuracy, completeness, and timeliness. G&A Reporting: Compile and track regional HQ G&A expenses by business unit and department; analyse actual vs budget variances. Variance Analysis: Provide clear explanations of key movements in revenue and costs, highlighting risks and anomalies. Stakeholder Coordination: Liaise with country finance teams and HQ stakeholders to ensure timely data submission and alignment. Budgeting & Forecasting: Work with various business units to project income and expenses for the next few years Process Improvement: Enhance reporting templates and streamline manual processes to improve efficiency and data quality.
    Requirements Bachelor’s degree in Finance, Accounting, or related field. 5–8 years of relevant experience in FP&A, financial reporting, or consolidation. Strong proficiency in Excel (pivot tables, data manipulation; VBA is a plus). High attention to detail with strong data accuracy and discipline. Ability to manage recurring deadlines in a fast-paced environment. Good communication skills and ability to coordinate across multiple stakeholders. Experience in retail / F&B / multi-entity environment is an advantage.

  • Cyber Security Engineer  

    Role Responsibilities:Security Automation & EngineeringDevelop automation scripts and workflows for security operations (Python / API / SOAR / SIEM integration).Automate log ingestion, parsing, enrichment, and alert generation.Build internal tools to reduce manual investigation effort.Integrate security tools across WAF, SIEM, EDR, NDR, application logs, and fraud systems.Support development of detection pipelines and response playbooks.
    Cyber Security & Fraud Investigation SupportPerform log analysis across WAF, application, cloud, endpoint, and network sources during incidents.Produce investigation reports, incident timelines, and root-cause findings.Support investigation of cybersecurity and fraud incidents, including:Insider threatsExternal attacksAccount abuse and suspicious activitiesPayment / wallet fraudProduce investigation reports and incident timelinesWork closely with teams to close control gaps
    Detection Engineering & Vulnerability ManagementDesign and implement detection rules and correlation logic across application, WAF, cloud, endpoint, network, and fraud-related data sources.Improve alert quality to surface meaningful security signals.Build dashboards and investigation views to support security monitoring and incident analysis.Conduct vulnerability assessments across applications, systems, and cloud environments.Track, follow up, and drive remediation of identified vulnerabilities with relevant system owners.Track vulnerability status across infrastructure, systems, and applications, and provide reporting on remediation progress.
    Role Requirements:Degree in Information Systems, Computer Science, Computer Engineering or equivalent qualification. OSCP certification a plus.Minimum 5-7 years of experience in Cyber Security, focusing in application security.Strong scripting and automation skills, Python preferred.Experience with SIEM (e.g., SLS, MaxCompute, Function Compute, API Gateway, CloudMonitor, etc.).Experience working with logs from WAF, applications, cloud, endpoints, or network devices.Understanding of fraud patterns in digital payment / wallet / app environments.Experience supporting incident investigation and root-cause analysis.Familiarity with APIs and system integrations.Knowledge of DLP, endpoint security, and monitoring concepts.

  • Senior Strategy Manager  

    - Singapore

    Role Responsibilities:Develop and refine corporate strategy, including long-term vision, growth priorities, and strategic roadmaps.Conduct market, competitive, and internal analyses to inform strategic decisions.Evaluate and support strategic initiatives such as new market entry, product expansion, partnerships, operational improvements, etc.Partner with senior leaders and functional teams to align strategy with execution.Develop clear, compelling presentations and materials for executive leadership and board discussions.Track performance of strategic initiatives and provide ongoing insights and recommendations.Act as a thought partner to leadership, bringing external perspectives and best practices into the organization.
    Role Requirements:Bachelor’s degree required; MBA or advanced degree strongly preferred.6–10+ years of experience in corporate strategy, management consulting, or a related strategic role.Proven ability to structure complex problems, analyze data, and synthesize insights into clear recommendations.Strong business acumen with experience influencing senior stakeholders.Excellent written and verbal communication skills, including executive-level presentations.Ability to manage multiple priorities in a fast-paced, ambiguous environment.

  • Operations Support Manager  

    - Singapore

    Role Responsibilities:Develop and implement operational strategies to ensure that the company's operational objectives are achieved.Supervise and manage the daily project operations of the department, including inventory management, equipment usage SOP, budget control, process optimization, etc.Conduct regular evaluations and improvements to enhance efficiency and quality.Participate in the formulation of major decisions and provide strategic advice for the development of the department and the company.Keep abreast of industry dynamics to make timely adjustments to operational strategies.
    Role Requirements:Extensive experience in operations management, with experience working in a global F&B or retail business. Understanding of coffee and tea or related industries and operating models a plus.Strong analytical and problem-solving skills with the ability to make informed decisions in a complex work environment.Excellent communication and coordination skills with the ability to work effectively with various teams.Innovative thinking, able to propose new operational strategies and methods.Open to travel within the region for work purposes.

  • Head of CHAGEE University  

    - Singapore

    Key ResponsibilitiesInternal Academy Strategy & GovernanceDesign and implement the company’s Internal Academy aligned with business goals and workforce development needs.Build a structured learning framework covering:Frontline operational trainingStore management capability developmentStore Leadership development pathwaysEstablish governance models, learning standards, and capability frameworks across the organization.Develop annual learning roadmaps and budget plans.
    Learning Framework & Curriculum DevelopmentDevelop competency-based learning pathways for different roles across store partners and operations.Partner with business leaders to identify skill gaps and capability priorities.Lead the selection, design, and implementation of the company’s Learning Management System (LMS) or digital learning platform.
    Training Delivery & Learning OperationsOversee execution of training programs across the organization.Manage internal trainers, facilitators, and learning partners.Standardize training delivery for multi-location operations.Ensure consistent quality and operational relevance of training content.
    Store Leadership & Talent DevelopmentImplement programs for future leaders and high-potential employees.Support succession planning through capability development programs.
    Learning Analytics & Impact MeasurementEstablish indicators and metrics to measure learning effectiveness.Use data analytics to continuously improve programs and learning experiences.
    Stakeholder CollaborationPartner with Operations, Leadership Teams, and HR Business Partners to ensure learning initiatives address real business needs.Collaborate with external vendors, training providers, and technology partners where necessary.Promote a culture of continuous learning across the organization.
    Role Requirements:Relevant education in Retail Management and/or Operations, Business Administration, Education, or related fieldsExtensive years of experience in F&B related operations managing large-scale training for multi-location operations.Proven experience building or leading an Internal Academy / Corporate University.Hands-on experience implementing LMS or digital learning platforms.Experience designing learning frameworks and competency models.Prior experience in retail, F&B, hospitality, or other high-volume workforce industries is highly preferred.

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