About CertisCertis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.
Job SummaryYou are the channel and team enabler, the main point of contact for our software (Mozart), and a key valued member of the Global Partner Solutions (GPS) team. You will work closely with GPS members and collaborate with channel partners to enhance their technical expertise through a combination of partner enablement activities and joint field engagements.
You will also collaborate with the software (Mozart) development team and other technical members within the Technology Services Business by providing inputs and feedback from the field that contribute to the evolution and continuous improvement of our software product. You will help co-develop content, including demos, to enable and support channel partners in prospecting, qualifying, and running sales campaigns and opportunities.
In this role, you are expected to operate independently when engaging with channel partners to pursue opportunities, and to proactively contribute initiatives and ideas that help the channel business evolve and progress.
To support your success, you will work closely with teams across Certis, including Sales, Pre-sales, Engineering, and Project Delivery. Your focus on driving Mozart success through channel partners will require you to work across the organisation, acquiring the skills and knowledge needed to create and build scalable solutions that enable our channel partners to fulfil customer needs.We welcome candidates from a wide range of backgrounds, including solutions consulting, engineering, software development, customer support, and project delivery. We are committed to building a diverse team and value diversity of experience combined with genuine curiosity about our technology.
Ultimately, you are passionate about technology and partnerships, able to explain complex technical concepts in simple and understandable terms, and enjoy coaching and teaching. You are naturally curious, an avid builder, and not afraid to get your hands dirty. Within the GPS team, you will find a collaborative environment where everyone brings different strengths, supports one another, and works together to drive this culture forward. ResponsibilitiesAct as the channel and team enabler and the primary point of contact for our software (Mozart)Work closely with GPS members and collaborate with channel partners to improve partners’ technical expertiseDeliver partner enablement activities and participate in joint field engagementsCollaborate with the software (Mozart) development team and other technical members of the Technology Services Business to provide field feedback and inputsContribute to the evolution and continuous improvement of the software productCo-develop content, including demos, to support channel partners in prospecting, qualifying, and running sales campaigns and opportunitiesOperate independently when working with channel partners to pursue opportunitiesProactively contribute initiatives and ideas to support the growth and progression of the channel businessWork closely with Sales, Pre-sales, Engineering, and Project Delivery teams across CertisBuild scalable solutions for channel partners to meet customer needs and drive Mozart success through the channel RequirementsMinimum of 3 to 5 years’ experience in a technical role within a sales organisationExperience in designing architecture and solutions from scratch, including sizing preparation and cost estimationProven sales acumen with the ability to identify new, growth, or upsell/cross-sell opportunitiesExperience in understanding and resolving technical issues, including managing partner or customer escalationsStrong collaboration skills, with the ability to work effectively across sales, partners, and customersAbility to lead partner sales and pre-sales in customer engagements and provide on-the-field coachingReadiness to work under time pressure and adapt quickly to changing demandsFamiliarity with security systems such as CCTV, Access Control Systems, and Intrusion Detection SystemsFamiliarity with Facilities Management Systems such as HVAC, power, and water systemsFamiliarity with Design Thinking methodology and tools for conducting workshopsFamiliarity with cloud architectures, software development methodologies, and microservices architectureExperience within the Ops Tech market will be an advantage
About the RoleSenior Software Engineer who will be part of the Application Development team. Your primary responsibility will be to support the development and deployment of a core suite of modern, serverless, cloud-native applications. You are keenly interested in not just building applications using modern tech stacks, but you also lose sleep over how to scale them, monitor them, and how to get them to fail gracefully and recover quickly. As an acolyte of the Agile manifesto, you are thoroughly familiar with agile software development practices and you live and breathe DevOps.
What You'll Do:Lead the development and deployment of core operational applications, using the latest in cloud technologies.Build and configure tools that support the automation and monitoring of mission-critical systems.Drive work between the in-house development team and outsourced vendors, ensuring that work progresses smoothly between both partiesSupervise and monitor third-party vendors that are contracted to deliver IT projects under the purview of the departmentKeep up with industry standards, technologies and developmentsMonitor progress of product development goals and provide status reports to managementDocument relevant information for our business units and customers
What You’ll Bring: Relevant Bachelor’s degree in Computer Science, Computer Engineering, Electrical / Electronics Engineering or related fieldsAt least 5 to 8 years of experience in large-scale software application developmentFamiliar with Java (and JVM-based languages) for web application development, including web frameworks such as Spring Boot, MicronautFamiliar with agile software development (Scrum)Familiar with service-oriented and microservices architecturesExperience in using cloud service providers, especially AWSExperience with Linux server administrationExperience with mobile application development will be a bonus, e.g. Android, iOS, React Native, Flutter
Certis as the largest advanced security service provider in Asia, Certis Group continually develops and adopts a diverse range of cutting-edge technologies to improve the effectiveness of our security services, leveraging our unique Ops-Tech expertise.
As a Software Programme Manager, your primary responsibility is to support business units to make use of technology to reduce cost, increase profitability, improve efficiency and streamline processes.
You should be technically inclined and be the bridge between the application development teams, the IT infrastructure teams as well as the operations users, facilitating the coordination and collaboration between these parties to ensure the successful delivery of BU projects
ResponsibilitiesManage all aspects of projects and programmes assigned throughout its lifecycle and in line with Programme Management Office’s policies and standards, and ensure application software and solutions are delivered within scope, budget, schedule, and of good quality.Manage projects and programmes consistently, holistically, and effectively to realise intended benefits and business value. Work in collaboration with vendors and stakeholders at a detailed level to conceptualise, design, develop, test, and deliver secure application software and solutions that are effective in addressing business needs and requirements, and are complaint.Proactive in managing project, programme, and its operational risks and issues, and willing to challenge the status quo for continuous improvement.Represent system owners in technological matters as system custodians and work with technical partners and stakeholders to ensure system remains robust, resilient, and compliant.Work in partnership with business units on Ops-Tech integration and other technological initiatives to address business needs and operational challenges.Contribute and provide technical support and expertise on projects, programmes, and other technical matters when consulted.
QualificationsTertiary education qualifications - Relevant diploma or bachelor’s degree in Computer Science, Computer Engineering, Information Technology or related fields.At least 4 to 6 years of experience in application development, preferably with coding knowledge/experience. Familiarity with project management methodology and software development lifecycle would be an advantage.Familiarity with web and mobile programming and mark-up languages preferred.Good working knowledge and hands on experience in one or more IT technical domains would be an advantage – coding, database, network, system administration, cybersecurity, hardware, Cloud computing, and applied artificial intelligence (AI). Good troubleshooting skills in diagnosing technical issues and ability to offer advice, support, and solutions.Good communication skills and positive working attitude.Embrace continuous learning to deepen knowledge and skills, and willing to stay current with emerging and new technology.
We are hiring a hands-on robotics systems engineer who can own end-to-end robot integration work across multiple robot platforms (wheeled robots, quadrupeds, humanoids).You will be building the on-robot adapter/integration layer so robots can be operated reliably by fleet control systems. Beyond that, you will serve as the team’s technical anchor for robot software/hardware, helping us evaluate vendors, diagnose issues, and integrate the full stack from low-level control up to perception / navigation / manipulation modules.
What you will do• Build and maintain the on-robot integration/adapter layer (robot SDK/ROS interfaces, command/state, health, telemetry, remote ops hooks).• Own robot bring-up and integration debugging: sensors, compute, networking, timing, stability, field failures.• Connect and integrate major robot software components:o low-level control and drivers (RTOS/embedded, motor interfaces, EtherCAT/CAN where applicable),o robot middleware (ROS/ROS2),o autonomy stack modules (localization/SLAM, planning, perception pipelines),o locomotion/manipulation controllers (learning-based AI policy runtime),o camera/IMU/LiDAR integration and vision pipelines.• Evaluate robot vendors and hardware platforms with an engineer’s rigor: capability benchmarking, failure analysis, integration complexity, and long-term maintainability.
Required qualifications• Strong, practical experience building and integrating real robots (service robots, AMRs, quadrupeds, or humanoids).• Solid understanding of both:o Lower-level robot software (embedded/RTOS concepts, motor control interfaces, real-time constraints), ando Upper-level robot software (Linux compute, autonomy stack integration, perception pipelines, runtime deployment).• Ability to integrate open-source and vendor components into a working system (ROS/ROS2 ecosystem knowledge is a strong plus).• Strong debugging ability: you can diagnose problems spanning software, hardware, sensors, and network/compute constraints.• Proficient coding skills in C/C++ and/or Python; comfortable working in Linux.Preferred (nice-to-have) hardware depthHave hands-on hardware intuition such as:• Motors and drives: understanding motor behavior, tuning (e.g., PID gains), position/torque/impedance control modes.• Actuation selection: comparing motors/gearboxes/transmissions, thermal limits, backlash, efficiency.• Sensor integration: camera/IMU/LiDAR, synchronization, mounting/calibration considerations.• Hardware benchmarking: designing tests to compare robot hardware performance and reliability.
Working style• Highly hands-on, pragmatic, and comfortable in the lab and field.• Strong ownership and systems thinking: sees the whole robot stack, not just one module.• Clear communicator: documents integration learnings and builds reusable integration practices.
At Certis Group, we’re leading the transformation of security and operations through intelligent automation and cutting-edge robotics. Our vision is clear: to create a smarter, safer world by harnessing the power of Robotics.As Bid Manager, Robotics, you will own and drive the full bid lifecycle for Certis’ robotics projects—from opportunity identification through to submission and post-bid review. You will play a pivotal role in securing new business by developing compelling, compliant, and commercially sound proposals, while engaging directly with clients and coordinating cross-functional teams including Sales, Engineering, Product, and Deployment.
Your ImpactBid Strategy, Governance & Execution• Own and manage the end-to-end bid lifecycle, including opportunity assessment, qualification, submission, and post-bid review.• Lead the bid process for robotics projects, delivering high-quality proposals on time that meet client expectations and internal standards.• Analyse tender documents to identify key requirements, risks, and win strategies.• Coordinate inputs from Sales, Product, Engineering, Deployment, Procurement, Finance, Legal, and Compliance to produce cohesive submissions.• Facilitate bid reviews, approvals, and governance processes to align with business objectives and risk thresholds.• Monitor bid performance, including profitability, cash flow, and risk exposure, and implement mitigation plans where necessary.• Track, analyse, and report bid outcomes to drive continuous improvement in win rates.• Maintain and continuously enhance bid content libraries, templates, and best practices.
Technical, Commercial & Go-To-Market Enablement• Translate client needs into technical and commercial bid components that clearly articulate operational and business value.• Promote Certis’ robotics portfolio—including autonomous patrol robots, delivery bots, quadrupeds, and AI-enabled systems—through strong value propositions.• Develop compelling tender presentations and go-to-market decks tailored to client needs and aligned with strategic positioning.• Create high-impact proposal content, whitepapers, and solution narratives that differentiate Certis in competitive bids.• Influence upcoming RFPs to align with Certis’ strengths, service capabilities, and differentiators.
Client Engagement & Representation• Act as a key client-facing representative throughout the bid and pre-sales process.• Build and maintain strong relationships with clients, partners, and vendors to enhance win probability.• Conduct product and solution demonstrations to prospective clients.• Lead and support client presentations, workshops, roadshows, and industry events.• Represent Certis at external engagements, articulating solutions with clarity and credibility.
Ideal Candidate Profile• Bachelor’s degree in Engineering, Information Technology, Robotics, or a related discipline.• Minimum five years of experience in bid management, proposal development, technical sales, or solutioning—preferably in robotics, automation, smart systems, or emerging technologies.• Strong communication skills in both English and Mandarin; Mandarin is a must to effectively liaise with China-based vendors.• Proven track record of managing and winning complex enterprise or government tenders.• Strong project management and organisational skills, with the ability to manage multiple bids and deadlines concurrently.• Excellent written and verbal communication skills, with the ability to craft persuasive proposals and presentations.• Experience in client-facing roles, including delivering presentations, conducting demos, and managing stakeholder engagements.• Strong understanding of strategic sales processes and ability to influence senior stakeholders across multiple functions.• Experience working across regions and cultures, with strong cross-cultural communication skills.
We are seeking a Robotics Project Lead to drive the end-to-end delivery of robotics projects, ensuring scope, timelines, budgets, and quality targets are met. This role requires strong leadership, technical expertise, and the ability to manage complex projects across multiple stakeholders and geographies.
Key ResponsibilitiesLead successful execution of robotics projects, ensuring scope, timelines, budgets, and quality targets are consistently achieved.Act as the primary client interface, providing assurance through structured governance, clear reporting, and proactive communication.Oversee all project documentation, testing protocols, risk assessments, and compliance activities, ensuring adherence to safety and regulatory standards.Manage internal engineering teams, subcontractors, and technology partners to ensure seamless integration of robotics systems into operational environments.Support tender preparation and project proposals with technical, scheduling, and cost insights.Manage overseas proof-of-concept (POC) and deployment projects, maintaining consistency in quality, documentation, and operational standards.Track and report project performance to senior management, identifying risks and driving mitigation strategies.Take on supplementary tasks as needed to support evolving business requirements.
Key QualificationsBachelor’s degree in Engineering, Robotics, Automation, or related field. Master’s degree preferred.Minimum 8+ years in project management, with at least 3 years in robotics or automation projects.Proven track record of delivering complex, multi-stakeholder projects on time and within budget.Strong understanding of robotics systems, automation technologies, and integration processes.Familiarity with safety and regulatory compliance standards.Proficient in project management methodologies (e.g., PMP, PRINCE2).Skilled in risk management, budgeting, and resource planning.Excellent communication and stakeholder management skills.Ability to lead cross-functional teams and manage vendors effectively.Willingness to travel internationally for POC and deployment projects
As Digital Governance Manager, you will lead the establishment and execution of Certis’ digital governance framework. You will ensure that digital platforms, systems, and technology initiatives operate within clear governance, risk, and compliance guardrails—enabling innovation while maintaining control, trust, and regulatory alignment.
ResponsibilitiesDigital Governance Strategy & Operating ModelDefine, implement, and continuously enhance an enterprise-wide digital governance framework aligned with Certis’ digital and technology strategy.Establish governance models covering digital platforms, systems, automation, and emerging technologies across their full lifecycle.Develop and maintain digital governance policies, standards, and operating procedures to ensure consistency, accountability, and control.Advise senior stakeholders on digital governance risks, trade-offs, and decision-making for technology and transformation initiatives.Digital Controls, Risk & AssuranceDefine and oversee governance controls for digital platforms and systems to manage operational, technology, and compliance risks.Embed governance and risk controls into digital solution design, delivery, and operational processes (“governance by design”).Partner with IT, security, risk, and business teams to identify, assess, and mitigate digital risks proactively.Monitor governance effectiveness and provide regular reporting on digital risk, compliance, and control maturity.Digital Platform & Lifecycle GovernanceEstablish governance standards for the design, implementation, operation, and retirement of digital platforms and systems.Ensure clear ownership, accountability, and decision rights for digital assets and technology platforms.Oversee documentation, architectural alignment, and control requirements for key digital initiatives.Support governance for emerging technologies such as automation, AI-enabled systems, and smart platforms, ensuring responsible and compliant adoption.Security, Privacy & Regulatory ComplianceWork closely with security, legal, risk, and compliance teams to ensure digital governance aligns with regulatory and internal policy requirements.Ensure appropriate controls are in place to support information security, privacy, and regulatory compliance across digital platforms.Lead or support digital governance reviews, audits, and regulatory engagements, tracking remediation actions where required.Stay informed of evolving regulatory and technology risk landscapes and assess their impact on digital governance practices.Stakeholder Engagement & Change EnablementPartner with business units, IT, and digital teams to understand digital priorities, use cases, and transformation roadmaps.Act as a bridge between business, technology, risk, and compliance stakeholders to enable practical and value-driven governance outcomes.Develop and deliver training, communications, and awareness initiatives to embed digital governance practices across the organization.Champion a strong digital governance culture that balances innovation, accountability, and risk management.
RequirementsBachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related discipline.Minimum 5–8 years of experience in digital governance, technology risk, IT governance, or related roles.Strong understanding of digital operating models, technology governance frameworks, and system lifecycle management.Experience governing enterprise digital platforms, systems, and large-scale technology initiatives.Sound knowledge of information security, privacy, regulatory, and compliance requirements.Proven ability to influence senior stakeholders and drive governance outcomes in complex, transformation-led environments.Strong communication, stakeholder management, and change leadership skills, with a pragmatic and business-oriented mindset.
Role OverviewWe are seeking a highly experienced Senior Product Manager to lead the strategy, definition, and delivery of our next‑generation robotic systems. In this role, you will shape the long‑term roadmap, guide complex technical decisions, and drive cross‑functional alignment to bring world‑class robotics products to market.
This position sits at the intersection of hardware, software, AI, and operations, offering the opportunity to influence high‑impact product lines deployed across real‑world environments.
Key ResponsibilitiesProduct Strategy & VisionLead the multi‑year product vision, roadmap, and go‑to‑market strategy for advanced robotic platforms.Identify and prioritize high‑value opportunities across security, logistics, inspection, or service robotics.Drive strategic planning, business case development, and product lifecycle management.Customer & Market DiscoveryEngage deeply with customers to understand workflows, challenges, and operational contexts.Translate insights into clear product requirements (PRDs, MRDs, system specifications).Conduct market research, competitive analysis, and technology assessments.Technical ExecutionPartner closely with robotics, autonomy, AI, and fleet management engineering teams to build robust, scalable systems.Lead system‑level trade‑offs across autonomy, perception, safety, reliability, manufacturability, and cost.Define performance KPIs and ensure product quality through validation and iteration.Cross-Functional LeadershipAlign engineering, design, sales, operations, marketing, and compliance teams around shared product goals.Support sales and customer success in demos, technical deep dives, and customer interactions.Contribute to global regulatory, safety, and certification strategies.Mentor and guide junior Product Managers.QualificationsRequired7+ years of Product Management experience, including 3+ years in robotics, autonomous systems, or complex hardware‑software products.Strong systems thinking and deep familiarity with the robotics stack.Proven ability to lead cross‑functional delivery of technically sophisticated products.Demonstrated success translating complex customer needs into scalable product solutions.Experience owning roadmaps for multi‑disciplinary technology products.PreferredBackground in robotics, mechatronics, computer science, AI, or related field.Experience in fleet management, autonomy, or large‑scale robotic deployments.Key CompetenciesStrategic and systems‑level thinkingCustomer‑driven problem solvingTechnical depth with strong commercial judgmentExcellent communication and stakeholder influenceData‑driven prioritization and execution discipline
SummaryAs a Cybersecurity Manager in our CISO office, you will lead incident response, threat intelligence, and use case development to protect the organisation from cyber threats. The ideal candidate will combine technical expertise in threat detection and incident management with strategic oversight, ensuring timely, effective, and compliant response to security incidents. What You'll Do:To work closely with the security monitoring team (MSSP) and internal operations team (Certis BU) to strengthen threat monitoring and detection of cyber threats within the scope of organization.Handle and document high and critical incident details, actions taken, and outcomes in incident tracking systems.Development of new playbooks and updates to existing playbooks where necessary.Respond to cyber security incidents and oversee investigations following established playbooks and procedures, including containment, eradication, and recovery steps.Collaborate with internal teams (IT, network, application) to investigate and resolve incidents.Perform threat analysis and contribute to continuous improvement of detection and response capabilities in MS Sentinel.Perform incident response drills- Quarter phishing red teaming and contribute to post-incident reviews and reporting.Support vulnerability management and threat activities as needed.To review and follow up on threat intelligence received from both internal and external sources.
Deliverables include:Monthly and Quarterly SOC monitoring report;Incident Report(s)Monthly and Quarterly Incident Summary ReportsWeekly/Monthly and Quarterly threat hunts during period of heightened alert(s) (if necessary)Quarterly Phishing Red Teaming Ex. report
What You’ll Bring:4–8 years of experience in cybersecurity, with focus on threat management and incident response.A team player and a great collaborator with a firm commitment to the team’s successSelf-motivated with strong interpersonal and stakeholder management skills.Possess the Growth MindsetBachelor’s degree in related area and/or with equivalent experience in cyber security training, e.g. CISSP.Exposure to IT risks assessment or technology audit work includes enterprise IT security, cyber security and/or cloud security services, e.g. AWS, Azure.Good knowledge on MS Sentinel.Strong knowledge and experience with Cloud security standards and cybersecurity frameworks like NIST, ISO27001, CSA Security-by-Design and Personal Data Protection Act, Essential 8 are essential.Up to date with knowledge on cyber security technologies and standards. Operational knowledge of and experience in SIEM and SOAR would be ideal.
