GENERAL DUTIES AND RESPONSIBILITIES
This role focuses on turning data into actionable insights that drive smarter business decisions across Sales, Marketing, and Management. This rolle will play a key role in structuring and visualizing commercial data to support growth and operational excellence.
• Structure, clean, consolidate and Forecast sell-in and sell-out data from multiple sources (NielsenIQ, retail pharmacies portals, Microsoft AX Dynamics, internal trackers). • Analyze commercial data to measure performance across promotions, assortment, pricing, and overall sales trends. • Build and maintain Power BI dashboards and Excel reports to visualize insights for stakeholders across Sales, Marketing, and Digital teams. • Support business reviews and commercial decision-making by identifying growth opportunities and performance gaps. • Collaborate with stakeholders to define priorities, share insights, and educate teams on effective use of data. • Conduct ad-hoc analysis to evaluate promotion effectiveness and category performance. • Ensure data accuracy, consistency, and reliability across reports and dashboards
QUALIFICATIONS AND SKILLS Education Bachelor’s Degree in Business Analytics, Data Science, or a related field • Strong analytical and problem-solving skills with demonstrated proficiency in Excel or Google Sheets. • Hands-on experience with Power BI and intermediate SQL for data querying. • Python knowledge is an advantage for automation or forecasting tasks, but not required. • Experience working with FMCG commercial data such as sell-in/sell-out, category, and promotions. • Detail-oriented, self-driven, and able to manage data independently (no data engineer support). • Excellent communication skills and ability to collaborate cross-functionally with Sales, Marketing, and Digital teams. • NielsenIQ & retail pharmacies portals. • Microsoft AX Dynamics (sell-in, inventory, customer master). • Power BI & Excel / Google Sheets. • Internal commercial dashboards and trackers.

Job Title: Revenue Insights and Optimization ManagerWorking Arrangement: HybridOffice Location: Joo Koon
Core ResponsibilitiesSet strategic revenue targets and protocols to track performance against the $50+M goal.Translate complex analytics, including category, supplier, and asset performance, into actionable commercial decisions.Define the logic for the optimization engine to ensure store display assets are allocated based on business outcomes and needs.Facilitate high-level conversations with Suppliers and Category Managers to align on high-value promotional activations.Contribute to the long-term monetization roadmap and identify scalable capabilities for asset inventory.Ensure optimization rules balance rental income versus total store sales velocity to maximize ROI.
Job RequirementsDegree in Business, Economics, Finance, or equivalent.Minimum 8 years in revenue management, financial planning, or strategic analytics within high-volume retail/FMCG.Proficiency in utilizing predictive modeling and statistical analysis to forecast asset occupancy trends and seasonal revenue fluctuations.Expert-level understanding of perishable inventory pricing strategies (treating retail space as a time-sensitive asset) to maximize yield.Proven ability to present complex data insights to Category Managers and Tier-1Suppliers to secure high-value promotional activations.Experience in creating mathematical formulas that balance competing priorities, such as maximizing rental income versus driving store-wide sales velocity.Demonstrated ability to execute a multi-year monetization roadmap, specifically identifying new scalable asset categories (e.g., digital signage) for future inventory.Proficiency in designing automated dashboards that track Real-time Rate Realization and "Discount Erosion" metrics.

The Private Client Manager will lead the development and execution of the private client strategy across the region. This role focuses on strengthening relationships with top clients, driving client acquisition through targeted events and partnerships, and ensuring a consistent, high-quality client experience aligned with Maison standards.
This role will work closely with local markets and the global team to grow the private client base, drive sales performance, and enhance CRM effectiveness. The role will also support and develop the regional Private Client Manager community.
Key ResponsibilitiesDevelop and implement strategies to grow the private client database and enhance client loyalty.Monitor CRM performance and analyse client data to improve engagement and retention.Drive private client acquisition through events, partnerships, and targeted initiatives.Support regional sales growth through strategic client portfolio management.Collaborate with local teams to expand the private client network across markets.Lead, coach, and support the regional Private Client Manager community.Coordinate VIP client events and high clienteling initiatives across the region.
QualificationsMinimum 5 years of experience in CRM, clienteling, or luxury retail.Strong understanding of luxury client relationship management.Strong analytical, communication, and leadership skills.Strategic mindset with the ability to work in a fast-paced environment.Collaborative team player with strong business acumen.

Location: SingaporeMarkets Covered: Singapore, Malaysia, and Southeast Asia
Job OverviewWe are seeking an experienced CRM Assistant Manager to join our team on a 12-month contract. The ideal candidate will have at least 5 years of CRM experience, preferably in retail B2C, and familiarity with Salesforce Marketing Cloud, Loyalty Cloud, and Service Cloud. This role will be responsible for CRM roadmap planning, campaign execution, analytics and reporting, data coordination, and cross-team communication. You will play a key role in driving personalized customer engagement, from acquisition, repeat purchases, retention to brand loyalty across multiple touchpoints.
Key Responsibilities1. CRM Program & Campaign PlanningDevelop and manage the CRM program roadmap and activity calendar to boost sales growth.Ensure all CRM initiatives are on-brand, targeted, and personalizedCollaborate closely with internal teams (e.g., retail stores, customer service, ecommerce) to deliver a seamless omnichannel customer experience.Explore and evaluate external partnerships to deliver customer benefits and improve program attractiveness.2. CRM Activities ExecutionDesign full funnel customer journey, including offerings, experiences and communications.Execute CRM activities using Salesforce Marketing Cloud, Loyalty Cloud, and Service Cloud (where applicable).Manage automated journeys, lifecycle communications, segmentation, and customer engagement flows.Align with key stakeholders on all strategies and tactics and end to end coordination3. Project Management & UATPartner with technical vendors and internal IT team to implement CRM campaigns, enhancements, and system improvements.Develop clear business requirements and conduct User Acceptance Testing (UAT) to ensure successful deployment of CRM features and Salesforce-related projects.4. Analytics & ReportingExtract, analyze, and interpret CRM data to support business decisions.Track and evaluate performance of CRM campaigns, lifecycle activities, and loyalty program metrics.
General Responsibilities1. User SupportAddress user inquiries, incidents, and service requests related to CRM platforms.Troubleshoot issues and provide guidance on CRM functions.2. Issue ResolutionInvestigate root causes of system or data issues with vendors and IT team.Work with cross-functional teams to implement timely resolutions.3. Business KPI Performance ReviewMonitor and report on CRM KPIs, including customer recruitment, up-tier performance, sales impact, AOV, lifecycle engagement, and customer growth.4. Quality AssuranceConduct periodic audits to ensure data accuracy, data integrity, and compliance with CRM processes.5. Security & ComplianceSupport adherence to data privacy regulations and company security policies.6. Continuous LearningStay updated on new Salesforce capabilities, releases, and industry trends.
RequirementsMinimum 5 years of CRM experience, preferably in the retail B2C industry.Strong understanding of CRM strategy and execution, covering loyalty programs, personalized communications, and lifecycle management.Hands-on experience with Salesforce Marketing Cloud; experience with Loyalty Cloud and Service Cloud is a plus.Experience in running CRM projects, campaigns, and UAT.Strong coordination and communication skills to work effectively with cross-functional teams.Self-motivated, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

About the Role The SCM IT role is responsible for ensuring the stable, secure, and efficient operation of automated warehouse and supply chain systems to deliver products to every UNIQLO store and customer in Singapore. This role works closely with Logistics, Maintenance team, global HQ, and external vendors to minimize business impact from IT incidents while continuously improving system reliability and operational efficiency. The position combines hands-on IT operations, incident and problem management leadership, and continuous improvement activities in a fast‑paced logistics environment.
This role is expected to be able to fulfill their duties in accordance with the following IT department mission.
Understand and realize Uniqlo's business statement to provide customers with an experience where they can easily buy the clothes they want, anytime and anywhere from an IT point of view. Solve business issues with the management and business members together by leading business transformation using IT systems in order to deliver Lifewear to as many customers as possible. Building IT system, IT operation and IT team together with the global headquarter to become a global leading company that changes the world for the better.
Key responsibilities:
1. SCM IT Operations & IT Service Management Ensure stable and uninterrupted operation of IT infrastructure and systems supporting automated warehouses in accordance with the global KPI. Execute daily operations, monitoring, and first‑level incident response for warehouse IT systems Plan and perform preventive maintenance activities from an IT perspective (e.g., equipment, networks, WCS‑related infrastructure) Manage IT equipment inventory, lifecycle, and asset status Provide on‑site technical support and troubleshooting for warehouse‑related IT issues Conduct root cause analysis and implement permanent countermeasures to prevent recurrence of incidents 2. SCM Systems Expertise & Operational Governance Maintain a holistic understanding of SCM and warehouse systems, including: Warehouse Management System (WMS) Warehouse Control System (WCS) Peripheral systems (RFID gates, handheld scanners, printers etc.) Related SCM systems (e.g., AIM, TMS, OMS) Support and educate Logistics teams and 3PL partners on correct system usage and best practices Identify operational risks or inappropriate usage and proactively propose improvements 3. Incident & Problem Management Leadership Lead initial incident investigation and recovery actions in accordance with SOPs Coordinate with internal stakeholders and external vendors to restore operations quickly Drive problem management activities, including RCA and long‑term preventive actions Proactively identify risks prior to system releases, peak seasons, or go‑live events 4. Continuous Improvement & Project Participation Identify and execute system, process, or operational improvement initiatives (at least one per half-year) Participate in warehouse‑related projects such as: System enhancements and automation initiatives Functional and operational testing Release preparation and post‑release stabilization Contribute to reduced incidents, faster recovery time, improved efficiency, and lower logistics costs 5. Vendor, Budget & Asset Management Manage IT vendors and partners, including performance, cost, communication, and issue escalation Support vendors and partners in understanding company philosophy, values, and operational standards Support vendor selection, onboarding, and contract management in line with company policies Assist in IT budget planning and cost optimization from a mid‑ to long‑term perspective 6. Organizational Contribution Collaborate across departments to solve issues beyond functional boundaries Establish and maintain SOPs and knowledge documentation to reduce operational dependency on individuals Provide backup support during emergencies or absence of maintenance personnel Requirements: Minimum 3 years of progressively increasing responsibility in an IT systems department at a consulting firm, systems integrator, or business company Experience in one or more of the following areas: Business transformation or business process design System design, operation, or development Degree in Computer Science, IT, or related disciplines, or equivalent practical experience Strong ability to communicate and collaborate with multiple stakeholders (business, IT, vendors) Willingness and ability to work continuously in the Tuas area, with occasional travel or commuting to the city center Flexibility to support operations and maintenance activities outside of standard working hours when required, while maintaining a service‑oriented and proactive mindset Good to Have: Experience in IT operations or system support within logistics, warehouse, or SCM environments Basic SQL knowledge to query and review WMS database data for troubleshooting and analysis

Job PurposeFairPrice Group is seeking a senior technology program lead to oversee the delivery of complex digital and retail technology initiatives.
This role is responsible for coordinating delivery across multiple teams including product, engineering, operations and external technology partners. The role ensures that programs are executed in a structured and integrated manner by maintaining delivery plans, managing cross-system dependencies, and resolving delivery issues across teams.
Working closely with leadership and delivery teams, the role provides program visibility on milestones, risks and readiness across design, build, integration, testing and release phases to ensure successful program execution.

Responsibilities
Program delivery plan Maintain an integrated delivery plan across multiple workstreamsTrack milestones across design, build, integration, testing and release phasesEnsure delivery timelines are clearly communicated and aligned across teamsIdentify schedule risks and coordinate mitigation actions
Cross-system dependency management Identify integration dependencies across systems and teamsTrack readiness of upstream and downstream systemsCoordinate sequencing of deliverables across platforms and workstreamsEnsure required integrations are available for testing and release
Delivery coordination across teams Align product, engineering and operations teams on priorities and timelinesFacilitate resolution of cross-team issues and delivery blockersCoordinate delivery activities across multiple teams and initiativesEnsure alignment between product scope and delivery execution
Vendor & partner delivery management Align vendor delivery plans with internal program timelinesTrack vendor delivery progress and milestone commitmentsCoordinate integration work between vendor teams and internal teamsEscalate vendor delivery risks when necessary
Testing & release readiness Coordinate readiness for integration testing and system testing cyclesEnsure required environments and integrations are available for testingTrack resolution of critical issues during testing phasesCoordinate release readiness across delivery teams
Program reporting & governance Maintain program dashboards tracking delivery progress and risksPrepare regular program updates for leadership and governance forumsHighlight key risks and decisions requiring escalationEnsure governance decisions are communicated and implemented across teams
Job RequirementsBachelor’s Degree in Computer Science, Information Systems, Engineering or related discipline10–15 years experience in technology delivery, program management or digital transformation initiativesProven experience managing complex technology programs involving multiple teams and systemsStrong experience coordinating delivery across product, engineering and vendor teamsExperience managing delivery dependencies across systems and initiativesExperience working in multi-vendor delivery environmentsExperience delivering digital platforms, mobile applications, retail technology, or e-commerce systemsExperience in large-scale digital transformation initiatives involving multiple enterprise platformsExperience operating in complex multi-vendor delivery environmentsStrong organisational and coordination skillsAbility to manage complex delivery environments involving multiple teamsStrong analytical and problem-solving capabilitiesStructured and organised approach to managing complex delivery environmentsComfortable operating in fast-paced transformation programs
Work Location: FairPrice Hub (Joo Koon)Address: 1 Joo Koon Circle, #13-01, Singapore 629117

Job Summary: As a CRM Intern, you will develop, build, and manage campaigns that encompass all aspects of the customer experience at FairPrice Group (FPG). You will collaborate closely with creative and data-driven teams to develop and orchestrate campaigns across all customer communication channels (e.g., Email, Mobile Push Notifications, SMS) and across all FPG Business Units (including online groceries, retail, food services, and loyalty programs). In this role, you will utilize Marketing Technology platforms to push the boundaries of data-driven customer communications. Daily tasks will involve building and testing various content ideas, customer segments, personalization formats, and optimizing campaigns for maximum effectiveness.
Key Responsibilities:Assist the CRM Team in planning, setting up, and launching daily campaigns across all CRM touchpoints (e.g., Email, Mobile App Push Notifications) using Salesforce Marketing Cloud.Track, measure, and report on the performance of customer communications; design and conduct A/B tests for iterative optimization and improvement (e.g., subject lines, sales copy, send timing, and frequency).Collaborate closely with technical stakeholders to master CRM platforms, driving innovation and pushing the limits of customer communications.Creatively explore personalization strategies for customer segments and dynamic content, deploying them effectively in emails (eDMs) and push notifications to drive high-quality customer engagement and foster long-term customer lifetime value.Provide daily operational, administrative, and system support.
Key Competencies:Availability for a minimum of 6 months (preferably starting from May/ June 2026).Internship must be part of your graded (credit-bearing) academic requirement.Currently pursuing or recently completed an undergraduate or graduate degree in Marketing, Business, or Communications.Strong willingness to learn and grow independently.Some knowledge or experience in copywriting and campaign management is advantageous.Detail-oriented with strong analytical skills.Passionate about e-commerce, marketing, and technology.Excellent communication skills.Diligent, proactive, and able to think critically.Comfortable handling data and connecting it with qualitative insights.Self-starter, resourceful, proactive with a hands-on approach.Experience with HTML is considered an advantage.
What We Offer:Be part of a high-performance, professional, and entrepreneurial team.Gain exposure to cutting-edge e-commerce practices within a leading homegrown brand, playing a pivotal role in our success.Collaborate with experienced, motivated, and talented colleagues from diverse backgrounds.Opportunity to see your inputs and initiatives directly drive real business impact.

The Responsible Pharmacist (RP) will act as the legally appointed person for the company’s Drug Licence (e.g., importer, wholesaler, or manufacturer licence). The RP is accountable for ensuring full compliance with all applicable pharmaceutical regulatory requirements and maintaining proper control over the handling, storage, and distribution of medicinal products. The role also includes oversight of warehouse operations to ensure compliance with Good Distribution Practice (GDP).
Key Responsibilities1. Regulatory & Licence ResponsibilitiesServe as the Responsible Person under the applicable drug licence.Ensure compliance with all regulatory requirements under the relevant authority (e.g., HSA in Singapore).Oversee activities related to importation, storage, distribution, and supply of registered pharmaceutical products.Ensure products handled are properly registered and valid for distribution.Maintain and update all licence documentation and regulatory records.Liaise with regulatory authorities during inspections, audits, and routine communications.Ensure implementation and maintenance of Good Distribution Practice (GDP) standards.Review and approve Standard Operating Procedures (SOPs) related to pharmaceutical operations.Ensure proper handling of product recalls, complaints, adverse event reporting, and pharmacovigilance activities where applicable.

2. Warehouse & Distribution OversightSupervise warehouse operations to ensure compliance with GDP requirements.Ensure proper storage conditions (temperature, humidity monitoring, segregation of products).Oversee quarantine, release, and disposition of pharmaceutical products.Ensure accurate inventory control and stock reconciliation.Review and approve product release for distribution where required.Ensure cold chain management is properly maintained.Oversee destruction and disposal of expired or damaged goods in compliance with regulatory requirements.Ensure security and restricted access to pharmaceutical storage areas.

3. Quality ManagementEstablish and maintain a Quality Management System (QMS).Conduct internal audits and risk assessments.Provide training to staff on GDP and regulatory compliance.Ensure corrective and preventive actions (CAPA) are implemented where necessary.Maintain proper documentation control and record retention.

RequirementsRegistered Pharmacist with valid practicing licence in Singapore.Minimum 3 years of experience in pharmaceutical regulatory affairs, wholesale, or distribution.Strong knowledge of Good Distribution Practice (GDP) guidelines.Experience handling regulatory inspections and audits preferred.Good documentation and organizational skills.Strong sense of accountability and compliance mindset.Research, review, analyze and coordinate data for new product submissions.Liaise and negotiate with the relevant authorities to facilitate and secure expeditious regulatory approvals.Update and maintain regulatory databases.

Job Description
1. Drive both top and bottom line growth, effectively contributing to the achievement of P&L goals (sales, margins, and inventory).Work with BU Head to define, develop, execute and implement impactful campaigns with a focus on the NTR landscape to achieve qualitative and quantitative objectives.Leverage strong understanding of the e-commerce landscape to ensure digital touchpoints are fully integrated throughout the consumer journey, driving innovation, traffic growth, and conversion.Negotiate with brand partners on marketing support initiatives such as MSA, GWP, vouchers, discount funding, and miles programmes to maximise commercial value.Lead day-to-day Category Management activities, including vendor acquisition, smooth partner onboarding, precise demand forecasting, dynamic pricing actions, and active depletion strategies to maintain optimal inventory health and margin delivery.2. Optimise the Domestic Beauty & Wellness landscape through data-driven insights and structured evaluation.Conduct regular field surveys and assortment reviews to assess product relevance, cannibalisation patterns, pricing competitiveness, and profitability risks.Collaborate closely with the Demand Planner to deliver quarterly insights, strengthening decision-making on assortment, stock levels, and promotional planning.Continuously analyse the performance and operational effectiveness of both Domestic and Dropship business models, identifying opportunities to streamline processes, elevate customer experience, and enhance overall profitability.Produce periodic market, competitor, and category analytics to capitalise on key industry trends and identify whitespace opportunities.Lead deep-dive assortment planning exercises to optimise product mix, brand representation, and category performance.3. Build and manage strong relationships with internal and external stakeholders.Foster effective partnerships with brand principals, suppliers, internal marketing teams, operations, and finance to drive alignment and seamless execution.Support cross-functional initiatives that strengthen operational synergy across commercial, content, fulfilment, and customer experience workflows.4. Formulate e-commerce promotional strategies to maximise sales.Analyse category performance, search trends, customer behaviour, and platform capabilities to propose targeted promotional strategies.Partner with Channel teams to ensure campaigns are optimised for visibility, engagement, and conversion5. Ensure healthy stock levels and commercial readiness.Work closely the Demand Planning team to ensure optimal inventory coverage for BAU and campaign periodsCoordinate with CoE teams on timely promotional setups, stock allocations, pricing checks, and product activation to ensure a seamless customer experience.6. Support customer issue resolution through cross-team collaboration.Monitor recurring issue themes raised by CE and provide category or partner-related insights to help drive long-term process or workflow improvements.Ensure partner compliance and responsiveness during escalations, while maintaining a positive customer-centric approach.7. Oversee partner contract adherence and payment matters.Track and ensure timely payments from partners in accordance with commercial agreements and payment terms.Liaise with Finance and vendor counterparts to resolve disputes or invoicing discrepancies.
Job RequirementsStrong and results-proven track record in delivering sales grown and/or business objectives.Minimum of 3 years’ experience in the Beauty and eCommerce sectors. Experience in Wellness or Fashion industries will also be considered.Excellent communication skills, commercial sense, problem solving skills, negotiation skills and data analytical skills to work effectively in a team within a flexible and fast paced dynamic environment. Equipped with the capability to drive actionable insights that fuel business expansion.Solid understanding of domestic and dropship operations, eCommerce platforms, products, digital marketing tools, and travel retail industry practices. Experienced in eCommerce product management with the ability to optimize sales and business performance.Ability to manage and influence internal & external stakeholders.Outstanding time management skills and the capacity to multitask effectivelyProficient in Microsoft Outlook, Excel, Word, and PowerPoint (minimum intermediate level for excel).Educational Background: Candidates with degrees in Business, Marketing, eCommerce, digital marketing are encouraged to apply. Your educational background will be viewed as a positive addition to your qualifications.

Job Title: Executive (Commercial & Operations)Working Arrangement: HybridOffice Location: FairPrice Hub (next to Joo Koon MRT)
Core ResponsibilitiesPartner with the assigned Format to deliver specific asset ROI and income targets.Manage the physical transition of assets between trading and non-trading status during renovations or seasonal peaks.Serve as the primary point of contact for the Format to resolve any operational or system issues related to display assets.Ensure that asset attributes and locations for their specific format are updated accurately in the system.Facilitate on-ground execution for suppliers to ensure promotional displays are placed according to the booked contract.
Job RequirementsDegree in Business, Economics, Finance, or equivalent.Minimum 3 to 5 years of experience in retail operations, trade marketing, or as a category executive within a fast-paced retail environment.Prior experience or deep understanding of the specific dynamics of the assigned format, such as Hypermarkets, Supermarkets, or Specialty/Beauty (Unity).Some experience in managing physical store layouts, shelf space allocation, or promotional display setups.Experience in managing the "trading vs. non-trading" status of assets, particularly during store renovations, seasonal peaks, or layout refreshes.Demonstrated ability to act as the primary point of contact for resolving operational friction and compliance issues at the store level.Experience maintaining a "single source of truth" by ensuring digital inventory and asset attributes accurately reflect physical store reality.Practical experience with on-ground validation tools, such as using QR codes and photo validation to prove execution compliance.A track record of collaborating with store teams to drive commercial outcomes, specifically Asset ROI and store display income.Stakeholder Coordination, Meticulous Execution and ability to handle exceptions and rapid changes in asset locations or attributes within a dynamic retail environment.

Who We Are Looking For?As a CRM Executive, you will be part of the team driving the planning and execution of member lifecycle campaigns/automations for Watsons Singapore, and bringing the loyalty programme to greater heights. This is a hands-on role critical to ensuring accurate, timely, and compliant delivery of CRM /marketing campaigns across various channels
What Awaits You:Assist to develop, execute and optimise all membership related campaigns/automations to build and maintain strong members’ loyalty and achieve CRM KPIs (e.g. member acquisition, retention, repeat purchases, reactivation etc)Strategically curate and deliver impactful, channel-appropriate content to engage and resonate with target audiencesResponsible for effective campaign segmentation to support end-to-end campaign execution, from requirement gatherings, extractions, executions, communications and report tracking of campaign performanceTrack, measure, and report on performance of members’ communications, design and conduct A/B tests for optimisation and improvement (E.g. edm subject lines, SMS sales copy, send timing and frequency). Perform timely insights and analytical support to assess the effectiveness of the various CRM channels.Work closely with AS Watson stakeholders to develop mastery of CRM platforms, to constantly innovate and push the boundaries of our customer communications (dynamic and personalised content on email, sms etc)Work closely with relevant departments to resolve feedbacks & complaints related to membership programmeAny ad-hoc duties assigned
We Are Excited About You If You Have:Diploma or Degree in Business, Marketing, or related disciplinesAt least 1 - 3 years of relevant experiences from related industries such as FMCG/Luxury brands with similar number of years in data-mining or analysis of customer behaviour activitiesExcellent command of English; both written and spokenHaving some experience in launching CRM campaigns using EDM, SMS would be favorably considered.Analytical, numerate and proficient in Excel. Proficiency in Excel Pivot Table, Vlookup etc is essentialHave keen interest in loyalty programmesWorking experience in email marketing tools, Adobe Campaign, HTML will be considered an advantageDetail-oriented, independent, organised, data-driven and results-focusedStrong organisational, time management, and multitasking skillsAbility to work effectively in a fast-paced environment
Why Should You Join Watsons?Watsons is Singapore’s leading beauty and health retailer with more than 90 stores located islandwide. We inspire and enable every one of our customers to Look Good, Do Good, Feel Great every day.We are building a culture that you will be proud to be part of. We foster an open culture of communication and innovation, readying the company to be agile for changes in the new retail age.
Why You Will Love Working Here:Fun and collaborative culture in a fast-paced environment with passionate and committed team members make up the Watsons Family!Flexible workspace with activity-based working concept that stimulates creativity, collaboration, and communication in a vibrant environmentEquip our people with the right skills so that they can thrive and stay Fit for the Future.Good career growth opportunities and ongoing learning and developmentA competitive compensation package including a wide range of benefits and employee perksPrivilege staff discount and Watsons membership points and vouchers
Are you ready to make an impact with us? Come join us for a great experience that will prepare you for even bigger challenges!

This role is a high-impact strategic leadership position designed to transform and maximize the revenue potential of FairPrice Group’s physical retail footprint. You will spearhead the transition to an intelligence-led ecosystem, treating shelf space, end-caps, and promotional zones as high-value, time-sensitive inventory. By leveraging image analytics, dynamic pricing, and automated governance, you will optimize yield and allocation across 150+ stores while ensuring a seamless, tech-driven experience for suppliers and category teams.
1. Yield, Revenue & Digital TransformationDirect the delivery of an annual revenue target by evolving asset monetization from static rentals to a sophisticated, intelligence-led yield management model.Implement dynamic pricing engines that adjust rates in real-time based on asset attributes, seasonal demand, and foot traffic patterns.Lead the adoption of an integrated booking portal, allowing suppliers a seamless, "near-touchless" experience for asset reservations and financial settlement.Drive the integration of financials and analytics into a single platform, reducing manual friction and improving the speed-to-market for promotional campaigns.
2. Advanced System Governance & ComplianceDefine and enforce system-driven governance rules to protect brand integrity and store aesthetics, such as automated blocking of specific product categories to be in line with category / S&P requirements.Utilize image analytics to derive real-time traffic patterns and validate compliance, ensuring brand partners receive the visibility they paid for.Oversee the implementation of QR code and photo validation protocols, creating a digital audit trail that ensures physical execution matches system bookings across all 150+ stores.
3. Strategic Planning & Traffic DrivingDefine the technical logic for the optimization engine to perfectly balance rental income versus total store sales velocity.Collaborate with Category Managers to use asset placement as a tool to drive foot traffic to specific "power aisles" or under-indexed zones.Build a scalable capability to capture and manage a growing inventory of digital and physical assets across various formats.
Job RequirementsDegree in Business, Economics, Finance, or an equivalent field.Minimum 10 years of experience in Revenue Management, Retail Analytics, or Trade Marketing, with a significant portion in a leadership capacity.Proven track record of managing and delivering multi-million dollar revenue targets within a complex retail environment.Significant experience being part of large-scale digital transformation projects, specifically the implementation of tech platforms or automated booking engines.Deep understanding of the operational and commercial nuances across different retail formats, including Hypermarkets, Supermarkets, and specialized stores (e.g., Unity).Experience in managing the transition from manual, static rental models to intelligence-led, dynamic pricing ecosystems.Expert-level knowledge of Yield Management and Dynamic Pricing models, preferably with experience in treating retail space as "perishable inventory".Experience defining and enforcing automated governance frameworks and system-driven "guardrails" (e.g., category exclusion zones).Proficiency in leveraging advanced analytics—including image analytics for traffic patterns and SQL/Tableau for performance tracking—to drive commercial strategy.Proven ability to develop and execute a long-term monetization roadmap that balances income with store sales productivity.Influence C-suite stakeholders, High-Stakes Negotiation and Mentorship

Work Location: FairPrice Hub (next to Joo Koon MRT)Working Arrangement: Hybrid

Company Introduction:
About Us: HICC Pet® stands for “Health Innovations for Cleaner, Comfier Pets.” Headquartered in the United States with an APAC office in Singapore, we specialize in pet wellness and grooming solutions, using clean and safe ingredients. HICC Pet is rapidly growing and expanding its reach globally. We are seeking an Assistant APAC Sales Manager based in Singapore to drive sales growth.
Key Responsibilities:
Business Development & Market Expansion:
Drive expansion into new APAC markets, developing regional distributors and channels; responsible for the BU P&L to drive revenue growth and profitability.
Review and propose suitable partners across untapped market and actively hunt for distribution opportunities
Distributors Management:
Develop and execute market entry and growth strategies across key markets.
Drive sales growth by managing distributor and retailer relationships, negotiating contracts, managing budget, setting pricing, and achieving revenue targets.
Support regional 2C pet events, 2B clients' events, pop-up sales, and support the showroom team for showroom events.
Requirements:
Minimum 2 years of commercial and operation experience in a regional role managing distributors or key accounts across APAC.
Strong business acumen with fundamental understanding of Sales tracking and market analysis.
Both strategic and hands-on with entrepreneurial spirit: Can work in a fast-paced startup environment; able to think outside the box.

Cross-Border E-Commerce Operations Specialist/Supervisor
Job Type: Full-timeDepartment: APAC E-Commerce
Job Summary:
We are seeking a highly motivated and detail-oriented Cross-Border E-Commerce Operations Specialist/Supervisor to join our team. The ideal candidate will be responsible for managing and optimizing our e-commerce platforms, ensuring seamless operations, and driving sales growth in Singaporean and Malaysian markets.
You will collaborate with marketing, logistics, customer service, and aslo other APAC E-Commerce team to enhance the online shopping experience for our customers.
Key Responsibilities:Manage day-to-day operations of cross-border e-commerce platforms (e.g., Shopee, Lazada, etc.).Optimize product listings, including titles, descriptions, images, and keywords, to improve search rankings and conversion rates.Conduct market research to identify trends, competitor strategies, and new growth opportunities in target regions.Coordinate with supply chain and logistics teams to ensure efficient inventory management and timely order fulfillment.Monitor and analyze sales performance, customer feedback, and key metrics (e.g., CTR, conversion rate, ROI) to refine strategies.Implement promotional campaigns, discounts, and localized marketing initiatives to boost sales.Resolve cross-border operational issues, including customs clearance, shipping delays, and returns/refunds.Collaborate with customer support to enhance post-purchase satisfaction and retention.
Qualifications & Skills:Bachelor’s degree in Business, Marketing, International Trade, or related field.2 - 6 years of experience in cross-border e-commerce operations field, familiar with Shopee or Lazada operating side.Strong understanding of international logistics, payment gateways, and localization strategies.Analytical mindset with the ability to interpret data and make data-driven decisions.Excellent communication skills in English and Mandarin is required.Self-starter with problem-solving skills and adaptability in a fast-paced environment.Pop Mart Fan will be a big plus to this position

About BFMBFM Singapore is a leading distributor for beauty brands in Asia by providing exclusive brand management and focusing on long-term brand building.
About The RoleWe are looking for a creative Marketing Executive to join our dynamic team. In this role, you will be responsible for planning and executing campaigns, creating engaging social media content, host livestreams, and overseeing the collaboration with UGC creators and KOLs.
Key ResponsibilitesMarketing & E-Commerce:Plan and execute campaigns to support new launches and brands’ key promotions.Manage product listings and update content across our online platformsSocial Media Content Creation:Plan and develop a content calendar for our social media platforms ensuring all content align with brand guidelines and marketing objectivesMonitor audience engagement and adjust strategies to improve reach and impact.Livestream:Act as the face of the content for our brands under our managementHosting livestreams to promote and increase brand awarenessUGC and KOL Management:Engage user-generated content (UGCs) and focus on community engagement and growthManage KOLs (Key Opinion Leaders) and Influencers livestreams in line with brand’s key campaigns and marketing strategy
Requirements·      Diploma in Marketing, Communications, Business, or related field.·      Detail-oriented, strong communication and project management skills.·      Proficiency in social media management tools (Meta Ads, Canva, Capcut) and e-commerce platforms (Shopee, Lazada, Tiktok)·      Experience in e-commerce, retail or beauty industry is a plus
What We Offer:·      Competitive salary and performance bonuses.·      Employee discounts·      Flexible work environment.·      Career growth opportunities in a fast-growing beauty company.

About the RoleAs the Director, Singapore (Retail), you will play a pivotal leadership role in driving the performance, growth, and strategic direction of Wine Connection’s retail stores, e-commerce, and B2B business. You will oversee sales, operations, team development, and customer experience across both physical and digital channels, while also spearheading partnerships and sales strategies to grow the B2B channel. This role demands a commercially savvy and customer-centric leader with a passion for wine.
Key ResponsibilitiesRetail Operations & Strategy Lead and manage all aspects of retail store operations across Singapore.Set and achieve sales, profitability, and customer experience KPIs.Develop and execute retail strategies that align with brand positioning and business objectives.Oversee store layout, merchandising standards, and in-store promotions to drive sales and brand engagement.E-commerce ManagementDefine and drive the e-commerce strategy in line with overall business goals.Oversee online sales performance, including website optimisation, product assortment, pricing, and promotions.Collaborate with internal stakeholders to drive online traffic, sales, and enhance the online customer experience.Monitor and analyse e-commerce performance metrics to identify growth opportunities and enhance the online customer experience.B2B Business Development & ManagementDefine and drive the B2B strategy targeting hotels, restaurants, corporate clients, and wholesale partners.Build and maintain strong relationships with key accounts and negotiate commercial terms.Track and analyse B2B performance metrics, forecasting, and customer feedback to improve service and profitability.Financial & Performance ManagementDevelop and manage budgets, forecasts, and P&Ls for retail, e-commerce and B2B divisions.Monitor financial performance and implement corrective actions where necessary.Identify opportunities to streamline operations and improve cost-efficiency.
RequirementsBachelor’s degree in business, retail management, or a related field.8 – 12 years of senior leadership experience in retail or FMCG, preferably within the wine, food & beverage, or luxury goods sectors.Proven track record of managing retail, e-commerce, and B2B channels.Strong commercial acumen and P&L management experience.Experience in digital commerce platforms and online sales management is highly preferred.Excellent leadership, interpersonal, and communication skills.Strategic thinker with the ability to execute operational plans effectively.Passion for wine and hospitality; WSET certification is a plus.

The Senior Specialist, Loss Prevention & Compliance is a key role, responsible for setting the strategic direction and managing the execution of forensic analysis activities and related investigations. Reporting directly to the Director, Loss Prevention & Compliance, this position provides oversight and governance for all matters of asset loss, fraud, and policy breaches across operations. The candidate is expected to translate high-level investigative findings into strategic, enterprise-wide risk mitigation policies, strengthening the overall asset protection framework and embedding a proactive risk culture. This role is pivotal in safeguarding the organization's assets, upholding legal and ethical compliance, and ensuring control adherence at a programmatic level.
Key Responsibilities:1. Investigation Governance & OversightStrategic Case Management: Direct and oversee the entire portfolio of complex internal and external investigations, including employee theft, organized retail crime, fraud, kickbacks, misconduct, and policy breaches, ensuring resource allocation aligns with highest risk areas.Quality Control & Reporting: Establish and enforce stringent quality standards for evidence handling, chain of custody, and forensic analysis (including but not limited to POS data, transactional logs and any other operational and financial data). Conduct final review and sign-off on all investigation reports, ensuring findings, root causes, and strategic recommendations are clear, factual, and actionable for senior management.Professional Interviews: Ensure all investigative interviews are conducted professionally, ethically, and in strict compliance with legal requirements and internal policies.
2. Strategic Review & Program DevelopmentTrend and Pattern Analysis: Drive the systematic analysis of all investigation data and incident reports to identify, map, and predict systemic vulnerabilities, recurring patterns of misconduct, and emerging criminal activities across the organization.Control and Policy Ownership: Proactively assess the impact of incidents on the broader corporate risk exposure. Take ownership of recommending, developing, and implementing targeted control improvements, procedural enhancements, and policy changes to prevent the recurrence of similar high-impact incidents.
3. Fraud & Risk Management ProgramProgram Establishment: Establish and govern the company-wide program for the detection and investigation of high-risk fraud and corruption-susceptible situations, such as refund fraud, 'sweethearting', inventory manipulation, and vendor kickbacks.Advanced Analytics: Direct detailed analysis of shrinkage data, financial anomalies, and operational irregularities, using advanced analytics to identify critical process, system, or control weaknesses.
4. Senior Stakeholder CollaborationStrategic Advisory: Act as the primary investigation subject matter expert, strategically partnering with Human Resources (HR) and Legal to advise on evidence admissibility, procedural fairness, and the effective implementation of disciplinary processes for senior-level cases.External Representation: Coordinate and act as the primary liaison with external law enforcement agencies, third-party forensic auditors, and regulatory bodies, representing the organization's interests throughout high-stakes investigations.
5. Technology Road-mapping & GovernanceTechnology Ownership: Research, propose, and spearhead the implementation of advanced investigation and intelligence platforms (including AI/ML tools) to automate case management, enhance pattern analysis, and improve proactive fraud detection capabilities across the enterprise.Compliance and Ethics: Ensure that all investigation activities and evidence collection methods strictly comply with Singapore employment law, data protection regulations (PDPA), and established internal policies. Uphold the highest standard of confidentiality and ethical conduct throughout the investigative lifecycle.
Job Requirements:Bachelor's Degree or equivalent in Business Management, Risk and Compliance Management, Forensic Science, Criminology, and/or other relevant field with industry experience.A minimum of 6 - 8 years of progressive experience in investigations, risk and control management, with at least 2 years in a supervisory or managerial capacity, preferably within the retail industry.Expert proficiency in professional investigative interviewing and interrogation techniques.Advanced proficiency in data analytics to drive strategic risk mitigation from fraud patterns and financial irregularities.Strong understanding of Singapore employment law, disciplinary procedures, and data protection regulations relevant to complex internal investigations.Proficient in Google Workspace, advanced spreadsheet applications, and case management software.

You will support the HR CoE & Shared Services team in compensation and benefits, mainly in payroll matters, mobility, and expats management. You will also work closely with the key stakeholders to ensure HR compliance and support in driving key HR initiatives. In addition, you will support the business partners in HR matters and ensure the provision of quality HR advice and services.
Key Responsibilities:Responsible for timely and accurate monthly and ad-hoc payroll processing.Ensure all monthly and ad-hoc payments and deductions are correctly updated in the payroll system.Ensure prompt statutory submissions and payments and annual tax filling for the company, such as IR21 and IR8A.Updating HR Database, annual appraisals, issuance of salary, repatriation, calculation of wages, overtime expenses accounts, verification of commission computation, annual leave, sick records etc.Ensure all processed payments comply with company policies as well as statutory requirements.Preparing and ensuring accuracy in payroll and other payroll-related reports.Maintained supporting payroll documentation and authorizations for internal and external audits.In charge of the preparation and implementation of HR projects (e.g. payroll system migration).Manage the end-to-end process of expat mobility.Handle other ad-hoc HR duties as assigned.
Key Requirements:Bachelor's degree in HR or a related fieldStrong proficiency in English (written & verbal) Experienced personnel with over 5 years’ experience in payroll processingAbility to work independently and as part of a teamStrong organizational/Analytical skills and attention to detailAbility to maintain confidentiality and handle sensitive informationProficiency in HRIS systems such as WorkDay/Prosoft/Workforce System.

🅾️ Who We Are: O!Save is a hard discount neighborhood supermarket chain established in 2021. We offer essential, high-quality products at consistently low prices to local communities across the Philippines and Indonesia. Our mission is to restore buying power and make quality living affordable for everyone.
This role will report to our office in Singapore.
What You'll Do:
You will audit work/test of controls across various processes, systems and departmentsYou will assist in audit engagements, including formulating control objectives and preparing audit work programsYou will perform walkthroughs to identify and document control proceduresYou will extract, clean and analyze data to determine samples and identify trends, exceptions, and anomaliesYou will coordinate meeting schedules and data requests with stakeholders across departmentsYou will gather audit evidence and ensure completeness of working papersYou will draft audit findings, comments and recommendations for reviewYou will follow up on corrective actions taken by auditee unitsYou will conduct surprise audit checks across various locationsYou will contribute ideas to improve the efficiency and effectiveness of the internal audit function
What You'll Bring:Bachelor's Degree in Accountancy or related fieldProfessional certification (or in the process of attaining) in ACCA, CA, CPA, CIA or CISA is desiredTeam player with excellent analytical, report-writing and interpersonal skillsExcellent communication skillsGood written, analytical, communication and presentation skillsProficiency in MS Excel, MS Word and MS PowerPointWillingness to travel

About Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia’s leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.Operating more than 500 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts.Learn more about us at www.valiram.com
Valiram Brands:Beauty (Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown)Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro etc)Accessories (Swarovski, Mont Blanc)Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)
Role Summary:
You will collaborate closely with local retail management teams to ensure alignment with organizational goals, foster a positive workplace culture, and drive employee engagement. This role plays a critical part in executing Recruitment and HR initiatives, addressing employee concerns, and implementing best practices across the region.
Key Areas of Responsibilities:
Talent Acquisition and Retention:Partner with local hiring managers to identify staffing needs and implement effective recruitment strategiesPartner with local hiring managers to identify staffing needs and implement effective recruitment strategies.Support onboarding processes and retention initiatives to reduce turnover rates.Monitor employee morale and propose engagement strategies.Employee Relations:Provide guidance and support to resolve employee relations issues, such as conflicts, disputes, and performance management.Conduct investigations when necessary, ensuring fairness and compliance.Training and Development:Identify training needs and work with the HR team to develop training programs.Facilitate or coordinate training sessions for employees and managers.Performance Management:Support performance appraisal processes, including goal setting, feedback, and performance improvement plans.Assist in succession planning and talent development.HR Metrics and Reporting:Collect and analyze HR data to identify trends and make data-driven decisions.Prepare regular reports on key HR metrics and trends within the region.Change Management:Assist with the implementation of organizational changes and ensure smooth transitions.Address employee concerns and resistance during change initiatives.Compliance and Policies:Ensure that HR policies, procedures, and practices are consistent and compliant with legal requirements.Collaborate with local management to maintain a safe and inclusive work environment.
Key Requirements:
Bachelor’s degree in human resources, business administration, or a related field (degree preferred).SHRM or HRCI certification is a plus.A minimum of 2 years experience in HR roles, specializing in retail and multilocation operations.Driven by a passion for people, with a focus on inspiring, coaching, and developing teams.Possesses a strong understanding of the retail/service industry and effectively connects with people.Flexible and willing to spend maximum time in the field with the store teams.Strong knowledge of employment laws and regulations.Excellent communication, interpersonal, and negotiation skills.Ability to work independently and as part of a team.Analytical and problem-solving skills.Proficiency in HRIS and Microsoft Office suite.