This role is with NEU Battery Materials, a startup supported by SGInnovate.
BackgroundFounded in 2021, NEU Battery Materials is a Singapore-based climatetech company that developed the world’s first patented electrochemical redox recycling method to recycle used lithium batteries. The company focuses on extracting critical lithium from lithium iron phosphate (LFP) batteries that are found in electric cars and energy storage systems, which will be key in developing a circular supply chain. NEU aims to be the largest, cleanest, and most neutral source of recycled lithium globally. NEU’s contribution to electrification and circularity has been recognized by the likes of the Temasek Foundation, BloombergNEF, Forbes Asia, and many others.
Job scopeObjectivesThe candidate will be responsible for:Timely project delivery: deliver key milestones on schedule and within approved capital expenditure planPerformance: improve Overall Equipment Effectiveness (OEE), uptime, yield, and cost-efficiency versus planSafety & compliance: ensure operational safety, and secure and maintain permits with the relevant regulatory authoritiesOperating system & team: build the Operations & Engineering organization and implement standard operating procedures (SOPs).
ResponsibilitiesEngineering Scale Up & Project DeliveryLead the end-to-end scale-up of NEU’s proprietary recycling process from lab-scale to commercial-scaleTranslate lab-scale and pilot insights into scalable, cost-efficient commercial engineering solutionsServe as internal owner for EPCM contractors or third-party engineering consultantsEstablish and enforce engineering quality, safety, and performance standards for commercialisation
Plant Setup & ExecutionLead the design, planning, construction, commissioning and technological deployment of of NEU’s semi-commercial facilityOversee process layout, utilities, and infrastructure developmentDefine project scope, schedule, CAPEX, and resource plans, while ensuring delivery on time and within budgetCoordinate with internal teams, contractors, and suppliers to ensure alignment across all workstreams
Operations LeadershipBuild, lead, and manage the Operations & Engineering departments across process, production, maintenance, and logisticsLead and oversee day-to-day operations of the plantManage and own the full material flow, from feedstock intake to outboard materialsDrive OEE, uptime, cost-per-ton, and other plant performance KPIsPlan and forecast operational budgets and capital expenditures
Regulatory & ComplianceSecure all relevant Singapore permits and approvals (e.g. NEA, SCDF, MOM, PUB)Ensure compliance with chemical handling, safety, waste management, and environmental discharge standardsEstablish scalable frameworks for regulatory compliance applicable to international markets
Technical Leadership & MentorshipGuide and mentor junior engineers in plant design, vendor management, and commissioningTranslate R&D insights into robust, scalable process specificationsSupport process validation, performance testing, and troubleshooting during commissioning
Contractor & Vendor ManagementIdentify, evaluate, and manage engineering consultants, EPCs, and contractorsReview engineering deliverables, drawings, and safety documentationEnsure quality, safety, and technical standards are met at all stages
Cross-functional CollaborationCollaborate closely with R&D, Operations, and Management to ensure plant design supports technical goals and long-term scalabilityReport project progress, risks, and key decisions to the leadership team
RequirementsBachelor's or Master’s degree in Chemical, Mechanical, Process, or Industrial Engineering; MBA or PMP is a plus8-15 years of experience in scaling industrial processes from lab-scale to commercial-scale, EPCM, or operations leadership, ideally within lithium, chemical, or recycling sectorsProven track record in taking technologies from pilot stage to full-scale operations, and EPCM or plant project management (concept to commissioning)Deep understanding of plant engineering design, commissioning, and manufacturing systemsStrong operations management skills, including material handling, SOPs, logistics, maintenance, and EH&SStrong understanding of Singapore’s regulatory landscape (NEA, SCDF, MOM) and chemical plant safety standardsExperience mentoring engineers and working cross-functionally in R&D-heavy environmentsPossess good analytical thinking and problem-solving skillsExcellent communication in EnglishFamiliarity with international (US/EU) environmental and industrial safety frameworks.Good to have knowledge in any of these areas; flow battery, redox flow processes, electrochemical processes, fuel cell
Interested candidates may apply directly at:https://central.sginnovate.com/hub/marketplace/openings/650454b3-7d88-4b01-b4fe-57c221a7ab9f

We are seeking an innovative and customer-centric Assistant Manager to join our Customer Experience (CX) team.
In this role, you will support the Director and Senior Manager in leading and executing initiatives that enhance both digital and physical touchpoints by uncovering customer needs, mapping and improving journeys, translating insights into actionable solutions.Your focus will be to drive digital experience and adoption projects leveraging data, analytics and AI to deliver One Unified Experience.This role is ideal for someone who thrives at the intersection of customer insight, experience design and digital innovation and is passionate about building seamless, loyalty-driven experiences.
Digital Experience & InnovationManaging customer facing AI Agents.Support in managing Digital Adoption Projects.Lead User Acceptance Testing, portal trials and enhancement initiatives.Support in developing and implementing AI driven solutions and automation tools that enhance both physical and digital touchpoints. (e.g. AI Agent, Customer 360, portal improvements)Support Mystery Shopping of current offerings.Support in the collaboration with IT, Business Units and Marketing
Customer Experience Design and InsightsPlan, conduct and facilitate stakeholder discussions, workshops, user surveys and interviews to uncover customers’ needs and pain points.Translate findings that will guide digital and phygital experience design into actionable recommendations.Analyse customer feedback and operational data, building dashboards and prepare monthly reports.Work with Business Units understand pain points and track service performanceContribute to CX workplan and innovation efforts aimed at enhancing service delivery and customer loyalty.
Service Delivery Supporting in the Feedback Management ProcessAssist in the rollout of new Salesforce features (Survey, Service Console) and in the administration of the Knowledge Module to enhance service operations and customer support efficiency.
Other DutiesAct as the deputy to the Senior Manager in her absence, ensuring business continuity and operational excellence.Mentor and guide team members in digital adoption, CX methodologies and data utilisation.
Qualifications & Preferred Knowledge/SkillsDegree in Business, Marketing or equivalent.Min 6 years of work experience, preferably in customer experience or user experience with exposure to digital initiatives.Skilled in design thinking, customer journey mapping and service blueprint.Experienced with CRM systems, databases and analytics tools (e.g. Salesforce, Tableau, Power BI).Proficient in Microsoft Excel, Word and PowerPoint at an intermediate level.Strong analytical, conceptualisation and project management skills.Excellent presentation, stakeholder engagement and facilitation abilities.

Are you looking for more than just a part-time job, something that could shape your future career? 
At SP-Victor Lim Wealth Management, we don’t just groom financial consultants, we build future-ready leaders in financial services. 
Backed by over 40 years of experience and a strong track record of nurturing young talents, our district offers a rare opportunity for undergraduates to gain real-world exposure and mentorship in financial advisory.
What You will Experience:Mentorship and guidance from award-winning leadersHands-on financial planning and client engagement trainingAccess to Enneagram coaching and self-awareness toolsWorkshops in entrepreneurship, wealth management and moreA values-driven culture that prioritises learning, growth, and supportPerformance-based income, with opportunities for incentives and recognition
From Campus to Career:This part-time role fits around your university schedule and includes a fast-track pathway to full-time conversion upon graduation, ideal for those serious about a head start in the finance industry.
Who We are Looking For:University students (NUS, NTU, SMU, SUTD, SIT, SUSS, etc.)Ages 21 and above, with a curious mind and heart to growStrong communication skills and a genuine desire to help othersSingaporean or PR status only (due to regulatory requirements)Fresh graduates are welcome to apply
Bonus if you:Enjoy personal development and leadership journeysAre exploring career options in finance, business, psychology or people-focused rolesBelieve in #makinglifebetter for yourself and others
This is more than a job, it’s a career springboard with real mentorship and growth.
SP-VICTORLIM Wealth MGTAuthorised representative of AIA Singapore Private Limited(Reg. No. 201106386R)